Shift Engineer - Shepherds Bush, London Keep it running. Keep it safe. Keep it Indigo. At Hotel Indigo K West Shepherd's Bush, we're all about creating an exceptional guest experience, and it all starts behind the scenes. As a Shift Engineer, you'll be the one making sure our hotel's systems, facilities, and equipment are operating smoothly, safely, and efficiently. If you're a problem solver with a passion for high standards and hotel operations, this could be your perfect fit. What's Our Story? Hotel Indigo is inspired by the character of its neighbourhood, and at our hotel, we reflect the energy of Shepherd's Bush: bold, creative, and connected. As our Shift Engineer, you'll help keep our operation seamless and support every department with reliable engineering expertise, proactive maintenance, and swift action when things go wrong. Here's what you can look forward to as our Shift Engineer: Annual salary: £33,675 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties Complimentary stay after passing probation IHG Employee rate across 6000 hotels globally Extensive discounts on our benefits platform Private medical insurance access Interest-free season ticket loan Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing World-class development programmes and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Fix what matters: Respond to maintenance calls across guest rooms, public areas, and back-of-house. Complete repairs efficiently and safely, from plumbing and electrical to minor carpentry and HVAC troubleshooting. Log & inspect: Carry out daily building and plant inspections. Record findings in logbooks, track meter readings, and use the Building Management System (BMS) where required. Stay ahead: Follow preventive maintenance schedules, ensuring all equipment is regularly serviced and up to standard. Support operations: Assist in in-house projects and installations. Be flexible and proactive in tackling unexpected issues during your shift. Be guest-ready: Respond professionally to guest concerns, liaise with other departments, and maintain a safe, tidy environment during any work. Ensure safety: Follow all health & safety regulations, including permit-to-work procedures, hazard reporting, and fire-life-safety checks. What's Your Story? You're hands-on, reliable, and calm under pressure, with the knowledge to tackle a wide variety of technical issues. To thrive in this Shift Engineer role, you'll ideally bring: At least 1 year of relevant experience in hotel, property, or building maintenance Working knowledge of electrics, plumbing, air conditioning and mechanical systems Ability to read technical documents and use maintenance tools/equipment confidently Basic computer literacy for reporting and maintenance logs Physical fitness to bend, kneel, climb and carry out manual work throughout the shift A guest-focused mind-set with strong communication and time management skills Flexibility to work shifts including nights, weekends and holidays If you're ready to help power the guest experience from behind the scenes, we want to hear your story. Join us as a Shift Engineer at Hotel Indigo K West Shepherd's Bush and help keep our hotel running smoothly.
Apr 07, 2026
Full time
Shift Engineer - Shepherds Bush, London Keep it running. Keep it safe. Keep it Indigo. At Hotel Indigo K West Shepherd's Bush, we're all about creating an exceptional guest experience, and it all starts behind the scenes. As a Shift Engineer, you'll be the one making sure our hotel's systems, facilities, and equipment are operating smoothly, safely, and efficiently. If you're a problem solver with a passion for high standards and hotel operations, this could be your perfect fit. What's Our Story? Hotel Indigo is inspired by the character of its neighbourhood, and at our hotel, we reflect the energy of Shepherd's Bush: bold, creative, and connected. As our Shift Engineer, you'll help keep our operation seamless and support every department with reliable engineering expertise, proactive maintenance, and swift action when things go wrong. Here's what you can look forward to as our Shift Engineer: Annual salary: £33,675 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties Complimentary stay after passing probation IHG Employee rate across 6000 hotels globally Extensive discounts on our benefits platform Private medical insurance access Interest-free season ticket loan Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing World-class development programmes and growth opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Fix what matters: Respond to maintenance calls across guest rooms, public areas, and back-of-house. Complete repairs efficiently and safely, from plumbing and electrical to minor carpentry and HVAC troubleshooting. Log & inspect: Carry out daily building and plant inspections. Record findings in logbooks, track meter readings, and use the Building Management System (BMS) where required. Stay ahead: Follow preventive maintenance schedules, ensuring all equipment is regularly serviced and up to standard. Support operations: Assist in in-house projects and installations. Be flexible and proactive in tackling unexpected issues during your shift. Be guest-ready: Respond professionally to guest concerns, liaise with other departments, and maintain a safe, tidy environment during any work. Ensure safety: Follow all health & safety regulations, including permit-to-work procedures, hazard reporting, and fire-life-safety checks. What's Your Story? You're hands-on, reliable, and calm under pressure, with the knowledge to tackle a wide variety of technical issues. To thrive in this Shift Engineer role, you'll ideally bring: At least 1 year of relevant experience in hotel, property, or building maintenance Working knowledge of electrics, plumbing, air conditioning and mechanical systems Ability to read technical documents and use maintenance tools/equipment confidently Basic computer literacy for reporting and maintenance logs Physical fitness to bend, kneel, climb and carry out manual work throughout the shift A guest-focused mind-set with strong communication and time management skills Flexibility to work shifts including nights, weekends and holidays If you're ready to help power the guest experience from behind the scenes, we want to hear your story. Join us as a Shift Engineer at Hotel Indigo K West Shepherd's Bush and help keep our hotel running smoothly.
Director of Spa & Wellbeing - London Lead with elegance. Curate calm. Redefine wellbeing. At Hotel Indigo & K West Spa Shepherd's Bush, our Spa sits at the heart of a hotel defined by individuality, creativity and neighbourhood energy. We are seeking an experienced and driven Director of Spa & Wellbeing to shape and lead one of London's most distinctive urban wellbeing destinations. This is a rare opportunity for a commercially minded hospitality leader with a genuine passion for holistic guest experience to create a spa that balances performance with purpose, ritual with innovation, and luxury with local character. If you have the ambition to build one of London's most compelling urban retreats, we'd love to hear your story. What's Our Story? Set in the heart of Shepherd's Bush, our hotel draws on the character and rhythm of the neighbourhood to create something distinctively vibrant yet effortlessly comfortable. Within this setting, our Spa & Wellbeing offering provides a refined urban retreat, combining immersive thermal experiences, bespoke treatments and thoughtfully curated spaces designed for restoration, connection and escape. Here's what you can look forward to as our Director of Spa & Wellbeing: Annual salary: 65,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Private medical insurance access Interest-free season ticket loan Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Leading all spa, wellness and fitness operations, ensuring exceptional guest experience, strong commercial performance and seamless day-to-day delivery. Owning the end-to end wellbeing journey, from arrival through thermal experiences, treatments, relaxation, and departure; embedding signature rituals that define the Spa experience. Overseeing the safe and effective operation of all thermal, hydro and fitness facilities, including water quality, compliance, preventative maintenance and optimal guest flow. Driving revenue across treatments, retail, membership and wellbeing experiences through data-led strategies, innovative programming and outstanding team performance Recruiting, developing and inspiring a high-performing team of therapists, receptionists and spa attendants; maintaining elevated service and training standards. Curating distinctive spa, retail and relaxation concepts, including private Garden Suite experiences, lifestyle retail, and wellbeing food and drink offerings that enhance guest experience and engagement. Integrating spa, fitness and recovery into a cohesive wellbeing proposition for both hotel guests and local members. Collaborating with marketing and PR teams to build partnerships, wellness activations and community engagement aligned with the Hotel Indigo neighbourhood story. Acting as an ambassador of the Spa & Wellbeing concept, continuously evolving the experience in line with guest insight, industry innovations and brand standards. What's Your Story? Proven leadership experience as a Spa Manager or Director within a luxury, lifestyle or destination wellness environment. Preopening experience a distinct advantage. A recognised qualification in spa therapy or holistic wellness (CIDESCO, CIBTAC, NVQ or equivalent) supported by strong knowledge of treatments, premium skincare and evolving wellbeing trends. Commercial astute, with a track record of driving revenue performance across treatments, memberships and retail through KPI management and strategic planning. Experience in operating thermal or wet leisure spa environments, with a strong understanding of health, safety and water hygiene compliance. Strong leadership and coaching ability, capable of building high-performing teams and a culture of excellence, accountability and care. Experience developing destination spa concepts, wellness programming and partnerships that attract both hotel guests and local members. Confident using spa management and booking systems, with strong operational oversight and attention to detail Excellent knowledge of spa treatments, wellness trends, premium skincare, and guest experience design Emotionally intelligent, calm under pressure, and naturally polished in guest and stakeholder interactions. As Director of Spa & Wellbeing, you will set the tone for one of London's most distinctive new urban spa destinations. Your influence will extend from the treatment rooms to the team culture, from commercial performance to the serenity each guest experiences from the moment they arrive. If you are ready to build such to shape and lead this experience at the Hotel Indigo & K West Spa Shepherd's Bush, we look forward to your application. All applicants must hold existing rights to work in the UK.
Apr 07, 2026
Full time
Director of Spa & Wellbeing - London Lead with elegance. Curate calm. Redefine wellbeing. At Hotel Indigo & K West Spa Shepherd's Bush, our Spa sits at the heart of a hotel defined by individuality, creativity and neighbourhood energy. We are seeking an experienced and driven Director of Spa & Wellbeing to shape and lead one of London's most distinctive urban wellbeing destinations. This is a rare opportunity for a commercially minded hospitality leader with a genuine passion for holistic guest experience to create a spa that balances performance with purpose, ritual with innovation, and luxury with local character. If you have the ambition to build one of London's most compelling urban retreats, we'd love to hear your story. What's Our Story? Set in the heart of Shepherd's Bush, our hotel draws on the character and rhythm of the neighbourhood to create something distinctively vibrant yet effortlessly comfortable. Within this setting, our Spa & Wellbeing offering provides a refined urban retreat, combining immersive thermal experiences, bespoke treatments and thoughtfully curated spaces designed for restoration, connection and escape. Here's what you can look forward to as our Director of Spa & Wellbeing: Annual salary: 65,000 Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Extensive discounts on our benefits platform Private medical insurance access Interest-free season ticket loan Employee Assistance Programme - 24/7 online GP, mental health support, and wellbeing Career development programmes and training opportunities Bike to work scheme Recommend a Friend incentive Free meals on duty Social squads and recognition schemes to make your voice heard and celebrate success A Day in Your Neighbourhood Leading all spa, wellness and fitness operations, ensuring exceptional guest experience, strong commercial performance and seamless day-to-day delivery. Owning the end-to end wellbeing journey, from arrival through thermal experiences, treatments, relaxation, and departure; embedding signature rituals that define the Spa experience. Overseeing the safe and effective operation of all thermal, hydro and fitness facilities, including water quality, compliance, preventative maintenance and optimal guest flow. Driving revenue across treatments, retail, membership and wellbeing experiences through data-led strategies, innovative programming and outstanding team performance Recruiting, developing and inspiring a high-performing team of therapists, receptionists and spa attendants; maintaining elevated service and training standards. Curating distinctive spa, retail and relaxation concepts, including private Garden Suite experiences, lifestyle retail, and wellbeing food and drink offerings that enhance guest experience and engagement. Integrating spa, fitness and recovery into a cohesive wellbeing proposition for both hotel guests and local members. Collaborating with marketing and PR teams to build partnerships, wellness activations and community engagement aligned with the Hotel Indigo neighbourhood story. Acting as an ambassador of the Spa & Wellbeing concept, continuously evolving the experience in line with guest insight, industry innovations and brand standards. What's Your Story? Proven leadership experience as a Spa Manager or Director within a luxury, lifestyle or destination wellness environment. Preopening experience a distinct advantage. A recognised qualification in spa therapy or holistic wellness (CIDESCO, CIBTAC, NVQ or equivalent) supported by strong knowledge of treatments, premium skincare and evolving wellbeing trends. Commercial astute, with a track record of driving revenue performance across treatments, memberships and retail through KPI management and strategic planning. Experience in operating thermal or wet leisure spa environments, with a strong understanding of health, safety and water hygiene compliance. Strong leadership and coaching ability, capable of building high-performing teams and a culture of excellence, accountability and care. Experience developing destination spa concepts, wellness programming and partnerships that attract both hotel guests and local members. Confident using spa management and booking systems, with strong operational oversight and attention to detail Excellent knowledge of spa treatments, wellness trends, premium skincare, and guest experience design Emotionally intelligent, calm under pressure, and naturally polished in guest and stakeholder interactions. As Director of Spa & Wellbeing, you will set the tone for one of London's most distinctive new urban spa destinations. Your influence will extend from the treatment rooms to the team culture, from commercial performance to the serenity each guest experiences from the moment they arrive. If you are ready to build such to shape and lead this experience at the Hotel Indigo & K West Spa Shepherd's Bush, we look forward to your application. All applicants must hold existing rights to work in the UK.
Pizza Chef - London Craft from the crust up. Fire up flavour. Create with purpose. At Hotel Indigo K West Shepherd's Bush, we believe every dish tells a story, and pizza is no exception. As our Pizza Chef, you'll bring the perfect balance of tradition and flair, handcrafting pizzas that are crisp, bold, and full of flavour. From hand-stretched dough to innovative toppings, you'll turn simple ingredients into unforgettable experiences. If this sounds like you, then come join our pre-opening team as we get ready to open our doors! What's Our Story? Hotel Indigo is inspired by the culture and character of Shepherd's Bush. Just like our neighbourhood, our kitchen is creative, passionate, and full of personality. We're proud to deliver dishes with depth, soul, and seasonal style. And our pizza offering? It's got its own spotlight on the menu. Here's what you can look forward to as our Pizza Chef: Annual Salary: 28,300 - 31,400 (depending on experience) Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Access to private medical insurance Extensive employee benefits and discounts Interest-free season ticket loan Employee Assistance Programme - 24/7 online GP, mental health & wellbeing support World-class training, apprenticeships and management development programmes Bike to work scheme Free meals on duty Recommend a Friend' incentive Social and community-focused initiatives and events A Day in Your Neighbourhood Work the oven - Operate our pizza oven with care and precision, delivering perfectly cooked pizzas with a crisp base and golden crust every time. Prep with purpose - Make fresh dough, sauces and toppings daily, ensuring consistency, quality, and flavour across every component. Own your section - Keep your area spotless and well-stocked throughout service, handling mise-en-place, stock rotation and allergen management with confidence. Add your flair - Contribute to pizza specials and seasonal offerings. Your ideas are welcome on our menu. Lead by example - Work closely with the kitchen brigade, supporting the team and stepping up when needed. Maintain high standards - Follow food safety, hygiene, and allergen procedures at all times. Keep things clean, organised, and guest-ready. What's Your Story? You're passionate about pizza and proud of your craft. You'll thrive in this Pizza Chef role if you bring: Proven experience making pizza in a high-volume kitchen or pizzeria Knowledge of pizza dough fermentation, shaping, and oven techniques Confidence working independently and as part of a brigade Strong understanding of food safety, portion control and allergen procedures Creativity in combining classic and contemporary flavour profiles Flexibility to work a variety of shifts including evenings and weekends A collaborative, can-do attitude and great communication skills If you're ready to own your pizza station, shape the dough with care, and bring local flavour to every slice, we'd love to hear your story. Join us as Pizza Chef at Hotel Indigo K West Shepherd's Bush, and create something worth coming back for.
Apr 07, 2026
Full time
Pizza Chef - London Craft from the crust up. Fire up flavour. Create with purpose. At Hotel Indigo K West Shepherd's Bush, we believe every dish tells a story, and pizza is no exception. As our Pizza Chef, you'll bring the perfect balance of tradition and flair, handcrafting pizzas that are crisp, bold, and full of flavour. From hand-stretched dough to innovative toppings, you'll turn simple ingredients into unforgettable experiences. If this sounds like you, then come join our pre-opening team as we get ready to open our doors! What's Our Story? Hotel Indigo is inspired by the culture and character of Shepherd's Bush. Just like our neighbourhood, our kitchen is creative, passionate, and full of personality. We're proud to deliver dishes with depth, soul, and seasonal style. And our pizza offering? It's got its own spotlight on the menu. Here's what you can look forward to as our Pizza Chef: Annual Salary: 28,300 - 31,400 (depending on experience) Pension with company contributions 50% discount in all our restaurants and Spa treatments across our properties Team member and Friends & Family rates across our properties IHG Employee rate across 6000 hotels globally Complimentary stay after passing probation Access to private medical insurance Extensive employee benefits and discounts Interest-free season ticket loan Employee Assistance Programme - 24/7 online GP, mental health & wellbeing support World-class training, apprenticeships and management development programmes Bike to work scheme Free meals on duty Recommend a Friend' incentive Social and community-focused initiatives and events A Day in Your Neighbourhood Work the oven - Operate our pizza oven with care and precision, delivering perfectly cooked pizzas with a crisp base and golden crust every time. Prep with purpose - Make fresh dough, sauces and toppings daily, ensuring consistency, quality, and flavour across every component. Own your section - Keep your area spotless and well-stocked throughout service, handling mise-en-place, stock rotation and allergen management with confidence. Add your flair - Contribute to pizza specials and seasonal offerings. Your ideas are welcome on our menu. Lead by example - Work closely with the kitchen brigade, supporting the team and stepping up when needed. Maintain high standards - Follow food safety, hygiene, and allergen procedures at all times. Keep things clean, organised, and guest-ready. What's Your Story? You're passionate about pizza and proud of your craft. You'll thrive in this Pizza Chef role if you bring: Proven experience making pizza in a high-volume kitchen or pizzeria Knowledge of pizza dough fermentation, shaping, and oven techniques Confidence working independently and as part of a brigade Strong understanding of food safety, portion control and allergen procedures Creativity in combining classic and contemporary flavour profiles Flexibility to work a variety of shifts including evenings and weekends A collaborative, can-do attitude and great communication skills If you're ready to own your pizza station, shape the dough with care, and bring local flavour to every slice, we'd love to hear your story. Join us as Pizza Chef at Hotel Indigo K West Shepherd's Bush, and create something worth coming back for.