Everywhen, part of the Ardonagh Group

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here inCroydon. As anInsurance Account Handler, you'll enjoy aMonday to Friday schedule(yes, weekends off!), acompetitive salary based on your experience, and agenerous bonus structure. Plus, you'll benefit from our flexible and hybrid working options-because we know the 9-5 doesn't suit everyone. What You'll Be Doing You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you. What We're Looking For We're open to diverse backgrounds, but here are a few essentials: Insurance industry experienceis a must. Apositive, proactive attitudeand a drive to deliver the best client experience. Curiosity and a willingness to learn-we'll support you with qualifications like CII or ACII. Confidence in communication, both over the phone and face-to-face. Acollaborative spiritand the resilience to adapt in a fast-paced environment. Integrity and honesty-essential in our regulated industry and valued in our culture. What You'll Get in Return We care about our people and their wellbeing. Here's a snapshot of the benefits: 26 days holidayplus bank holidays Career progressionopportunities across our group Professional qualificationsto boost your career Pension schemefor your future 24/7 wellbeing support Paid volunteering dayto give back to your community Spotlight Awardsto celebrate our brightest stars Ready to take the next step? Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.

Everywhen in Swansea is seeking an Account Handler to support the day-to-day running of the client portfolio from the Swansea office. You will set up actions from new business quotes, mid-term adjustments and renewals, acting as the first point of contact for client and provider queries. You should have an insurance background, customer service/sales experience, and excellent communication, organisational skills, and a proactive attitude.

Are you passionate about creating intuitive, user-focused digital experiences? We're looking for a talented UX/UI Designer to join our growing Digital team, helping to shape and enhance digital products that support business growth and deliver exceptional customer experiences. Working closely with Product Managers, Developers and key stakeholders across the business, you'll use research, insight and design thinking to create seamless digital journeys, transform complex processes into intuitive solutions, and champion user-centred design across our digital estate. Please note: This is a fixed term contract opportunity of up to 12 months. What will you be doing as a UX/UI Designer? Designing engaging, user-friendly digital experiences across web-based platforms and products. Creating wireframes, user flows, prototypes and high-fidelity designs using Figma and other design tools. Conducting and contributing to user research, usability testing and validation activities to inform design decisions. Translating complex business requirements and legacy processes into simple, intuitive digital solutions. Supporting and evolving design systems, component libraries and UI standards to ensure consistency across multiple brands and platforms. Ensuring designs meet accessibility standards and responsive design best practices. Working collaboratively with Product Managers, Developers, business stakeholders and external agencies throughout the design and development lifecycle. Producing clear design documentation and supporting successful handover, testing and implementation of new solutions. Contributing to innovation initiatives and helping drive continuous improvement across our digital products and services. What are we looking for in our next UX/UI Designer? Significant experience in UX/UI design, ideally within complex digital environments. Strong proficiency in Figma , including wireframing, prototyping and interactive design. Experience creating user flows, sitemaps, wireframes and high-fidelity prototypes. Sound understanding of user-centred design principles, usability testing and user research methodologies. Experience working within Agile delivery environments. Ability to translate business requirements and customer insights into effective digital experiences. Knowledge of accessibility standards, responsive design and digital best practices. Excellent stakeholder management and communication skills. Familiarity with front-end development principles (HTML, CSS and component-based design) would be advantageous. Experience working within regulated industries, financial services, fintech or similarly complex environments would be highly beneficial. INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

We're looking for an experienced Anaplan Modeller to join our team and play a key role in developing and evolving our Anaplan estate. This is an exciting opportunity to work at the heart of financial planning, delivering scalable solutions that improve forecasting, planning and reporting across the business. You'll combine strong technical expertise with a problem-solving mindset, partnering with stakeholders to turn complex business requirements into practical, high-quality Anaplan solutions. What you'll be doing Design, build and enhance Anaplan models that support planning, forecasting, budgeting and performance management activities across Finance. Lead end-to-end model development, ensuring solutions are scalable, efficient, user-friendly and aligned to business priorities. Gather, challenge and translate business requirements into practical Anaplan solutions that deliver measurable value to stakeholders. Partner closely with FP&A, Finance and other business teams to identify opportunities for process improvement and automation. Manage model governance, including documentation, naming standards, role-based access controls and change management processes. Maintain and optimise existing models, carrying out upgrades, roll-forwards and structural enhancements to support evolving business needs. Own and improve data integrations between Anaplan and connected finance systems, helping to reduce manual effort and improve data accuracy. Monitor model performance and data quality, resolving issues quickly and implementing preventative controls where required. Support the development of reporting and dashboard solutions, working with tools such as Power BI where appropriate. Deliver user support, training and guidance to encourage adoption and ensure stakeholders maximise the value of Anaplan. Drive continuous improvement initiatives, simplifying planning and reporting processes to create a more efficient and scalable FP&A environment. Work collaboratively with Finance and MI teams to ensure planning outputs provide clear, consistent and actionable business insights. Act as the subject matter expert for Anaplan, promoting best practice and supporting the long-term development of the platform. What we're looking for Minimum 4 years' hands-on experience building and developing Anaplan models Anaplan Level 2 Certification (minimum requirement) Strong understanding of model governance, controls and best practices Experienced in Power BI or reporting tools Experience working with data integrations, APIs, ETL tools or Anaplan Data Orchestration Proven ability to translate complex requirements into practical, user-focused solutions Advanced Microsoft Excel skills Experience within Finance, FP&A or Financial Services would be advantageous A natural problem solver with a delivery-focused approach Highly organised with excellent attention to detail Comfortable managing multiple priorities in a fast-paced environment Data-driven, curious and always looking for smarter ways of working INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Corporate Broker within our friendly team based in Leeds. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. So, what does the role of an Corporate Broker here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in our Corporate Brokers? Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person: Most important is your ability to bring your best self to work every day to give our clients the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Everywhen in Leeds is seeking an experienced Corporate Broker to join our friendly team. You will support a designated client portfolio, act as the primary contact, and build strong relationships to resolve queries promptly. We value customer service, initiative, and a proactive mindset. The role offers weekday hours, a competitive salary, and progression opportunities across the Ardonagh network.

Do you thrive on helping people through challenging moments? Are you at your best when building relationships and solving problems with empathy and expertise? If so, you'll feel right at home with us. We're welcoming new Claims Handlers to our Southampton office - people who care about doing the right thing, enjoy working with others and want to grow within a friendly, flexible and forward-thinking business. What the role looks like Guiding customers through their claims from first call to final settlement Creating strong, trusted connections with clients and insurers Championing the best outcomes for everyone involved Helping recover uninsured losses Keeping our admin organised and our service running smoothly Being a reassuring voice on our client helpline Supporting our Account Executives If you want a career where you're supported, appreciated and part of a team that genuinely enjoys working together, we'd love to hear from you. What we are looking for in our Claims Handler: Experience of working in the Insurance industry is Essential. Claim experience would be preferable. Understanding of general insurance principles, practices, and regulations. Excellent communication and interpersonal skills. Good working knowledge of Microsoft products. Excellent written and verbal communication skills. In return you will be welcomed and supported by our Ardonagh family joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays, increasing with length of service 35 hour working week Opportunity to progress your career across the entire Ardonagh family Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour Employee Assistance support for you and your family's physical and mental wellbeing Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more One day paid volunteering to give back to our communities Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business. We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch. INDX3 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Are you an experienced insurance professional with a strong understanding of the Commercial Motor market? Everywhen Insurance Brokers is looking for a proactive and detail-oriented Broking Account Handler to join our team and help deliver outstanding service to our clients based in Telford. This is a fantastic opportunity to work in a collaborative environment where your expertise and initiative will be valued and supported. Key Responsibilities Compile market presentations to insurer partners to secure competitive quotations Handle both new business and renewal policies, preparing quotation reports for delivery by our Account Executive team Ensure accurate documentation and compliance with internal procedures and industry regulations Liaise with insurers and clients to maintain strong relationships and deliver tailored insurance solutions Support the wider broking team with technical queries and contribute to a high-performing, client-focused service Requirements Solid experience in the Commercial Motor insurance market , gained at either an insurer or broker level Strong understanding of broking processes and market dynamics Familiarity with insurance systems and documentation standards Person Specification Excellent communication and interpersonal skills Proactive attitude with the ability to use initiative Strong organisational skills and attention to detail Ability to work under pressure and manage multiple priorities Effective teamworking and collaboration skills Confident in both oral and written communication In return, you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Group Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

The role of the Account Handler is to provide office-based support to an Account Executive in the day to day running of the commercial lines client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities Ensure the smooth running of assigned portfolio on a day-to-day basis Achieve agreed retention rates Achieve cross selling and referral targets Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond to queries from both clients and insurers in a pro-active manner Resolve any identified discrepancies in provider documentation before sending to clients Maintain client records and data in line with our systems and protocols Provide a proactive professional telephone handling service for both internal & external contracts, including clients, brokers, providers and colleagues. What are we looking for? Essential - Background in Commercial Insurance, commercial combined, contractors combined, property owners and fleet Ideal - MLP and Cyber experience Excellent communication and interpersonal skills Proactive attitude, with the ability to use initiative The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail Effective teamworking skills Influencing and negotiation skills Resilience, to enable you to deal with problems and constructive criticism Why join us? A supportive team environment where your expertise is valued. Opportunities for career development and progression. Competitive benefits package. If you're ready to take the next step in your insurance career, apply today and let's talk! INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in Leeds . As an Insurance Account Handler , you'll enjoy a Monday to Friday schedule (yes, weekends off!), a competitive salary based on your experience , and a generous bonus structure . Plus, you'll benefit from our flexible and hybrid working options-because we know the 9-5 doesn't suit everyone. What You'll Be Doing You'll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor-made for you. What We're Looking For We're open to diverse backgrounds, but here are a few essentials: Insurance industry experience is a must. A positive, proactive attitude and a drive to deliver the best client experience. Curiosity and a willingness to learn -we'll support you with qualifications like CII or ACII. Confidence in communication , both over the phone and face-to-face. A collaborative spirit and the resilience to adapt in a fast-paced environment. Integrity and honesty -essential in our regulated industry and valued in our culture. What You'll Get in Return We care about our people and their wellbeing. Here's a snapshot of the benefits: 26 days holiday plus bank holidays Career progression opportunities across our group Professional qualifications to boost your career Pension scheme for your future 24/7 wellbeing support Paid volunteering day to give back to your community Spotlight Awards to celebrate our brightest stars Ready to take the next step? Apply today and one of our team members will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Personal Lines Account Executive to come and join our team in Saffron Walden who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to learn and be curious, especially about the Insurance Industry Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. Always demonstrate integrity, not only is this essential within a financially regulated organisation, it's also the right way to be. So, what does the role of an Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account Executive here, it isn't only about the "upsell" or the "cross sell". Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Everywhen Group. In return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 28 days plus bank holidays Opportunity to progress your career across the entire Everywhen family Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch! INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Are you an experienced insurance professional with a strong understanding of the Commercial Motor market? Everywhen Insurance Brokers is looking for a proactive and detail-oriented Account Handler to join our team and help deliver outstanding service to our clients based in Telford. This is a fantastic opportunity to work in a collaborative environment where your expertise and initiative will be valued and supported. Responsibilities include: Dealing with client calls (inbound and outbound) in order to process/manage their insurance. Calculating, negotiating and delivering premiums and agreeing payment methods. Cross-selling policies the client does not currently have. Offering risk management measures such as Driver Training and Driver CPC courses. Achieving KPI's / targets - role specific. Key skills / attributes: A confident telephone manner. Strong interpersonal skills with the ability to build relationships and trust. The ability to thrive in a fast-moving, target-driven environment. Good IT literacy. A strong team ethos. Insurance knowledge is advantageous, but not essential, as full training will be given. In return, you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Group Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Sandbach . Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in our Insurance Account Handlers? Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person: Most important is your ability to bring your best self to work every day to give our clients the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Group Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Are you someone who thrives in the Insurance Industry? We're on the hunt for an experienced Claims Handler to join our growing claims team based in London, which deals with a varied portfolio of corporate clients. As a Claims Handler you will play an important role in the day-to-day handling of Property/Real estate insurance claims ensuring the client has a seamless claims experience and that insurance claims settlements are optimised. What you will do This is an overview and not an exhaustive list of responsibilities. Collaborating with your Line Manager, you will develop your own objectives but focus on all the following and more: Receive First Notification of Loss, set up claims with our Delegated authority or report claims to insurers, validate the claims against policy cover, record claim information accurately and provide an efficient and personable service to clients Present costs to insurers or directors for authorisation within our delegated authority Manage their own portfolio of ongoing insurance claims Liaise with insurers and other experts to ensure effective claims outcomes and the smooth handling of the claims in a professional manner Provide clients with advice throughout the claim lifecycle from notification through to settlement Handle and escalate complaints in line with our company complaints policy Request claims information from insurers, clients and accident management companies What experience does our Claims Handler need? We're looking for individuals who either already have extensive experience in dealing with claims for property owners/investors, or those who currently handle claims for smaller risks and are looking to progress their careers into handling more challenging cases. We welcome applications from candidates with more limited claims handling experience who can demonstrate a willingness to quickly get up to speed with a range of claim types. In return you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Ardonagh family Gain professional CII or ACII qualifications to enhance your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for you and your families physical and mental wellbeing 1 day's paid volunteering day to give back to our communities Ardonagh Community Trust (ACT) - Raising funds for charity with donation matching in your local community The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Are you someone who thrives in the Insurance Industry? We're on the hunt for a talented Insurance Development Executive who can use their knowledge and experience to build strong, trusted, and profitable client relationships. Whether you're an established Insurance Development Executive, Corporate Account Executive, Client Director, or an experienced Account Handler ready to take the next step, this could be the opportunity you've been looking for. If a successful career within a growing business full of opportunity, flexibility, and variety sounds appealing, then read on So, what does the role of an Insurance Development Executive here involve? Working closely with clients across a range of sectors, you'll take the time to understand their business operations, risks, and insurance requirements, designing tailored insurance and risk management solutions that protect their assets and liabilities. Responsibilities include: Meeting with prospective clients to understand their business, risks, and insurance requirements. Conducting a full insurance and risk management review to identify exposures and protection needs. Gathering and presenting risk information to support the broking and placement process. Liaising with insurers and underwriters to obtain competitive quotations and solutions. Presenting and selling insurance programmes and risk management solutions to secure new business. Identifying opportunities to expand existing client portfolios through cross-selling and additional covers. Generating new business opportunities in line with company objectives and individual targets. Managing client communications, meeting agendas, reports, and follow-up actions in a timely and professional manner. Maintaining up-to-date technical knowledge of insurance products, market conditions, and regulatory developments. Ensuring compliance with FCA regulations, company procedures, and customer service standards. Strong commercial motor fleet experience is highly desirable. The ideal candidate will be enthusiastic, self-motivated, and committed to delivering exceptional client service while developing new business opportunities. As this is a road-based role, a full UK driving licence is required. The rest is all about you as a person: Most importantly, you'll bring your best self to work every day and deliver an outstanding experience for clients and colleagues alike. You'll be naturally proactive, using your initiative to identify opportunities and grow your portfolio. You'll have excellent relationship-building and communication skills, with the confidence to engage with business owners and decision-makers. You'll be driven to learn, develop, and stay current with insurance market trends and developments. You'll enjoy working collaboratively, supporting colleagues and contributing positively to team success. You'll be resilient, adaptable, and comfortable managing multiple priorities in a fast-paced environment. You'll demonstrate professionalism and integrity in every interaction, ensuring the fair treatment of customers at all times. You'll have strong organisational skills and attention to detail, ensuring work is completed accurately and efficiently. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

The role of the Account Handler is to provide office-based support in the day to day running of the client portfolio, including setting up all appropriate actions from new business quotes and sales, mid-term adjustments and renewals. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities Ensure the smooth running of assigned portfolio on a day-to-day basis Achieve agreed retention rates Achieve cross selling and referral targets Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels Be the first point of contact for day-to-day enquiries from clients, providers and other internal and external sources Independently respond to queries from both clients and insurers in a pro-active manner Resolve any identified discrepancies in provider documentation before sending to clients Maintain client records and data in line with our systems and protocols Provide a proactive professional telephone handling service for both internal & external contracts, including clients, providers and colleagues. Criteria - must be clearly demonstrated on CV Background in Insurance - Either at an Insurer or Broker Background in Customer Service/Sales Also, Essential Excellent communication and interpersonal skills Proactive attitude, with the ability to use initiative Excellent organisational skills The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail Effective team working skills Influencing and negotiation skills Oral and written communication skills Commercial awareness Willingness to learn Resilience, to enable you to deal with problems and constructive criticism In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays increasing with length of service Opportunity to progress your career across the entire Everywhen family Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. Click here to see our standard benefits page

Do you have experience working in the Insurance industry within Personal Lines / Private Clients? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Blackpool . Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in our Account Handlers? Experience of the Insurance Industry is essential for this role (preferably within Personal Lines / Private Clients) the rest is all about you as a person: Most important is your ability to bring your best self to work every day to give our clients the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire group Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Are you experienced in the insurance industry and looking for a new challenge? We've got an exciting opportunity for you to become part of the UK's largest independent insurance broker, right here in East Grinstead . The role of the Account Handler is to provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties. Key Responsibilities: • Ensure the smooth running of assigned portfolio on a day to day basis • Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels • Be the first point of contact for day to day enquiries from clients, providers and other internal and external sources • Independently respond to queries from both clients and insurers in a pro-active manner, whilst keeping consultants informed as appropriate • Co-ordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries • Prepare template client reports as request by Account Executive • Resolve any identified discrepancies in provider documentation before sending to clients • Periodically attend client meetings with the Account Executive, subject to agreement of the Account Handler Team Leader and team resourcing • Maintain client records and data in line with Everywhen systems and protocols • Provide a proactive professional telephone handling service for both internal & external contracts, including clients, providers and Everywhen colleagues. Essential Criteria: - must be clearly demonstrated on CV • Background in Insurance - Either at an Insurer or Broker • Background in Customer Service/Sales • Excellent communication and interpersonal skills • Proactive attitude, with the ability to use initiative • Excellent organisational skills • The ability to work under pressure and assimilate large quantities of information quickly, while maintaining attention to detail • Effective team working skills • Influencing and negotiation skills • Oral and written communication skills • Commercial awareness • Willingness to learn • Resilience, to enable you to deal with problems and constructive criticism In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: • Holiday entitlement of 26 days plus bank holidays • Opportunity to progress your career across the entire Everywhen family • Gain CII or ACII qualifications to boost your knowledge and career prospects • Pensions scheme for when you feel it's time to retire • 24-hour support for physical and mental wellbeing • 1 days paid volunteering day to give back to our communities • The Spotlight Awards, where we shine a light on the brightest talent across our group! So, what are you waiting for? Apply today and one of our team will be in touch. Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please. Click here to see our standard benefits page

Are you someone who thrives in the Insurance Industry ? We're on the hunt for an experienced Private Clients Account Executive skilled in High Net Worth to come and join our team in East Grinstead who will use their knowledge and experience of the Insurance Industry to build strong, trusted, and profitable client and customer relationships. Is a successful career within a growing business full of opportunity, where you will have flexibility and fun what you're looking for? Then please, read on What experience do our Account Executives need? It's essential that you have proven previous Personal Lines experience gained from within the Insurance Industry. The rest is all about you as a person; Experience with High Net Worth insurance is a must The ideal candidate would preferably have a minimum of 2 years experience Most important is your ability to bring your best self to work every day to give our clients the best possible experience Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit to identify opportunities to grow our business Be driven to learn and be curious, especially about the Insurance Industry Work well with your team, support others and have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. There is never a dull moment with us. Always demonstrate integrity, not only is this essential within a financially regulated organisation, it's also the right way to be. So, what does the role of an Account Executive here involve? This role will be made for you if you love fostering relationships and helping clients find the right Insurance products to fit their needs. Our Account Executives are excellent at tailoring their approach, working with clients face to face, on the phone or via video calls. Our clients will need your support all year round and then there are those all-important networking and prospecting activities that will help you to build and develop your portfolio as you go. As an Account Executive here, it isn't only about the "upsell" or the "cross sell". Unlike similar roles focussed on growth, working with us puts you in a unique position to offer clients solutions from a diverse range of brands and wide breadth of products with huge opportunity across the Everywhen Group. In return you will be welcomed and supported by our Everywhen family, with opportunities to earn your annual salary plus a role-based incentive plan and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 28 days plus bank holidays Opportunity to progress your career across the entire Everywhen family Gain CII or ACII qualifications to boost your knowledge and career prospects Pensions scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Glasgow . Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you. So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success. What are we looking for in our Account Handlers? Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person: Most important is your ability to bring your best self to work every day to give our clients the best possible experience. Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too. Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here. Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are: Holiday entitlement of 26 days plus bank holidays Opportunity to progress your career across the entire Group Gain CII or ACII qualifications to boost your knowledge and career prospects Pension scheme for when you feel it's time to retire 24-hour support for physical and mental wellbeing 1 days paid volunteering day to give back to our communities The Spotlight Awards, where we shine a light on the brightest talent across our group So, what are you waiting for? Apply today and one of our team will be in touch. INDX1 Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.