Castelan Group

Join Castelan Where Your Craftsmanship Makes an Impact. At Castelan, we re proud to be one of the UK s trusted names in furniture care and repair. But what truly defines us is our people - skilled technicians, practical problemsolvers, and individuals who care about doing a good job for every customer. Whether you ve been repairing furniture for years or you re looking to build on your handson skills, we offer a place where your expertise is recognised, your ideas are valued, and your work genuinely matters. Covering Trowbridge and the South West, you ll be on the road each day, bringing highquality repairs and reassurance to customers in their homes and workplaces. Salary range from £29,790 - £31,555 (Dependant on Experience) What You ll Be Doing Visiting customers to assess and repair upholstery, leather, wooden furniture, cabinets, work surfaces, and beds Diagnosing issues confidently and delivering highstandard repairs Managing accurate documentation and returning information promptly Aiming for firstvisit resolutions and meeting quality targets Promoting care kits where appropriate Maintaining a professional approach, and ensuring your vehicle and tools are ready for each day Sharing feedback and ideas to support continuous improvement Carrying out any additional reasonable tasks requested by your manager Who We re Looking For Essential - You ll thrive in this role if you have: Aged 18 or over, with a full UK driving licence (up to 6 points accepted) Practical, handson repair experience ideally with leather, wood, or furniture A strong customerservice mindset, with confidence working in people s homes Experience repairing or assessing a variety of furniture types, brands, and models Comfort working facetoface with customers, representing our service professionally Beneficial It s also helpful if you can bring: Excellent attention to detail in both repair work and documentation Clear communication skills and effective time management A proactive, solutionfocused approach when diagnosing and resolving issues The ability to follow processes while adapting to different situations A willingness to share ideas and support continuous improvement What s in this for me? Besides the salary and Pension scheme you will have access to: 24/7 GP Access for you and your household Discounted Cinema Tickets Discounts for National Brands and Retailers Career Development Opportunities Celebratory Events Onsite Mental Health First Aid Support Employee of the Month Award Take part in Staff Social Activities Future Financial Planning Workshops Charitable Fundraising Activities Free Onsite Parking (if based at our office locations) and we are close to transport links. Access to Employee Assistance Programme for Counselling, Financial and Legal support How to Apply If you re looking for a technician role where your craftsmanship is valued and your work makes a real difference, we d be delighted to hear from you. Please send your CV and covering letter by Thursday 16 April 2026. We may close applications early if interest is high. Please be aware that we cannot provide visa sponsorship for this position. Agencies please direct your query to and not our direct team members. We work from a select PSL list. Please note: We are unable to support visa applications for this role.