A24 Group Limited
Horsham, Sussex
Mar 30, 2026
Full time
Guest Relations Assistant (Part-Time) Restaurant Interlude at Leonardslee House Lower Beeding, Horsham, West Sussex (RH13 6PP): On-site Employment Type: Part-time About Us Restaurant Interlude is an intimate, Michelin-starred dining destination set within the breathtaking Leonardslee Gardens estate - a restored historic woodland and lakeside property offering an immersive fine-dining experience focused on seasonality, sustainability, and exceptional guest hospitality. Role Overview We are seeking a friendly, enthusiastic Part-Time Guest Relations Assistant to join our front-of-house team. This role is perfect for someone who thrives in a high-end dining and hospitality environment. In this role, you will be the first point of contact for our guests, playing a vital part in creating warm, memorable experiences from the moment they arrive. Ideal for someone who takes real pride in delivering attentive, professional service. Key Responsibilities Warmly welcoming and hosting guests upon arrival Managing reservations, guest communications, and bookings efficiently Supporting the front-of-house team during service periods Delivering consistently warm, professional, and attentive service Handling guest requests, special occasions, and any personalised needs with care What We're Looking For A genuinely friendly and professional attitude with a natural warmth Excellent communication skills (verbal and written) and strong organisational abilities A real passion for hospitality and creating outstanding guest experiences Previous experience in hospitality, front-of-house, or guest-facing roles is preferred but not essential - enthusiasm and a willingness to learn are key Flexibility to work the required part-time shifts (see Working Conditions below) Reliable and punctual, with a flexible approach to occasional relief/cover shifts Strong attention to detail, ensuring every guest feels valued and well-attended to What We Offer Competitive pay A beautiful working environment within the Leonardslee estate Opportunities to develop within a professional hospitality team Working Conditions Primarily Sunday shifts: 9:00 AM to 5:00 PM Occasional relief/cover shifts as needed (e.g., when a regular team member is away on holiday, sick leave, or other absence) Part-time hours focused on weekends and select cover days - ideal for those seeking supplementary work or strong work-life balance If you love working with people, take pride in delivering exceptional service, and would relish being part of a Michelin-starred team in a stunning countryside location, we'd love to hear from you!