Clwb Y Bont

VENUE MANAGER: OVERVIEW OF ROLE Clwb Y Bont wishes to appoint a Venue Manager to fulfil and develop our Front of House operations. The successful candidate will have the proven ability to ensure the effective and profitable delivery of an appropriate Bar & Venue service that supports and compliments the Clwb's objectives and in line with customer development objectives. This is a fantastic opportunity for someone looking to make their mark in one of South Wales' well-known grassroots music venue that fully supports Welshness in all its forms located within Pontypridd. Venue Manager: Contractual Details Salary: £26,936 - £28,860 per annum depending on experience, effective from 1 Aril 2026 Term: 12 months fixed term Hours: 37 hours per week including evening and weekends. Holidays: 20 days per year, plus the 8 recognised bank/public holidays Probationary Period: 3 Months Period of Notice: 2 months (the notice period during the probationary period is 2 weeks). Pension: We do not currently operate a pension scheme but will facilitate access by you to a pension scheme to the extent to which we are required to do so by law. Right to work: The successful applicant will be required to provide documentation under the Immigration, Asylum and Nationality Act 2006. References: Offers of employment are subject to the receipt of satisfactory references. Start date: The post is available immediately. Main purpose of role To ensure the effective and profitable delivery of the bar & venue service that supports and compliments the Clwb's objectives in line with customer development objectives. To lead on safety, hygiene and beverage choice and quality. To build a highly motivated and skilled Bar team. To support the Clwb's Committee in the customer facing operations and day to day facilities management. As a personal licence holder, to undertake all associated duties ensuring that Clwb is fully compliant with all legal requirements. Reports to : the Chair, Treasurer and Committee of Clwb y Bont for all Day-to-Day responsibilities, ultimately responsible to the Committee. Responsible for: Bar staff and Volunteers who undertake occasional bar duties. Key relationships: Committee Members, regular volunteers and freelance members of staff LEAD RESPONSIBILITIES: Working with the Reporting Officers above to develop the Clwb's Bar & Venue offer, ensuring a high level of customer positive experience and the profitable and legally compliant operation of facilities, complying with environmental health and trading standards requirements across the venue at all times. Develop and maintain a level and style of Bar & Venue service that is integral to and supportive of the Clwb's bilingual core operations, values, programme and services. With a hands-on approach you will ensure the successful operation of the Bar & Venue and that the service meets the requirements of each of the different types of activities undertaken at Clwb. Working with the Reporting Officers above and freelance members of staff to drive income generation through increased use of our facilities for hires and events planning. To be fully accountable for all bar stock; ordering, receiving and reporting and venue equipment - monitor onsite resources including all hire equipment and furniture and establish and maintain equipment listings and discuss any needs with the Treasurer. Recruit, manage, train and rota bar staff. Working closely with the Reporting Officers above on all licence, Health and Safety and fire evacuation procedures. With freelance members of staff, develop attractive and consistent communications to drive use of, and sales at Clwb. To embrace and promote the ethos of sustainable development and work closely with other key staff to identify and implement measures to lessen the environmental impact of our activities. Note: You are employed as a Venue Manager. However you may be asked to perform other duties to the same total hours of work. PERSON SPECIFICATION: VENUE MANAGER ESSENTIAL 2 or more years in a management / supervisory role within the hospitality industry. Demonstrable experience of working with cash handling, stock management and reconciliation systems and within agreed budgets for community events and private hires. Demonstrable evidence of the effective leadership, management and motivation of a small team. Experience of implementing effective health and safety procedures. Experience of managing community events and private hires. Knowledge and understanding of audience/customer needs and expectations. Excellent listening, influencing and verbal communication skills. Strong people skills: the ability to lead and motivate, to assume responsibility, to delegate appropriately and supervise effectively. Strong personal management skills: the ability to plan and prioritise work, deal effectively with pressure, manage competing demands and retain a positive and optimistic approach. Hard working, highly motivated and committed to best practice. A "completer-finisher", who takes pride in a job well done and in getting the most out of the people for whom they are responsible. A flair for dealing with the public and delivering excellent customer care; a real enjoyment in working with people. An understanding of, and commitment to, diversity and inclusion, coupled with the - imagination and application to identify the specific needs and preferences of current and potential customers with a particular emphasis on Welsh language and culture. Analytical thinker with a logical approach to problem-solving and the ability to anticipate the implications and consequences of situations and take appropriate action. HIGHLY DESIRABLE The ability to speak, read and write Welsh. We welcome applications from learners with a good foundation and have confidence in communicating in Welsh. Personal Licence Holder, or sufficient experience to obtain one - we will cover the costs if necessary.