Red Recruitment

Sales Executive Red Recruitment is looking to recruit hard-working and highly motivated, target-driven individuals with previous telesales experience to join our client in Southampton as a Sales Executive. Our client is the UK's market-leading health insurance, life insurance and income protection comparison service. Full training and continuous coaching and development is provided, the basic salary is £35,000 per annum, and there is an opportunity to earn up to £100,000. Benefits and Package for a Sales Executive: Salary: £35,000 per annum plus OTE £70,000 - £100,000 Hours: Full-time Contract Type: Permanent Location: Southampton Opportunity to earn uncapped commission (up to £100,000) Regular bonuses and performance incentives (holidays, days out, TV's) Full in-house training Supportive and target driven environment Key Responsibilities of a Sales Executive: Making outbound and taking inbound sales calls Handling sales enquiries for a range of insurance products Meeting and exceeding individual targetsProviding an advisory service to clients, so recommendations on the insurance providers and their policies can be made Undertaking a fact-finding process to find out the wants and needs of the client as well as their affordable monthly budget Overcoming objections by highlighting the features and benefits of the wide range of products Ensuring every client receives excellent service, in order to convert leads into sales Key Skills and Experience of a Sales Executive: You should have previous sales experience within a high-volume telesales role Able to convert warm leads and be target-driven Previous experience selling private medical insurance is desirable You should be willing to learn and pick up product knowledge Excellent communication skills is required If you are interested in this position as a Sales Executive and have the relevant experience required, please apply now! Red Recruitment (Agency)

Sales Consultant Red Recruitment is hiring a Sales Consultant for our client, an award-winning financial services company based in Brighton. In this dynamic role, you'll connect with customers who've shown interest in financial products-mainly through inbound calls, with exciting opportunities to reach out and build new relationships too. If you love fast-paced environments, enjoy understanding customer needs, and get energised by sales success, we'd love to hear from you. Benefits and Package of a Sales Consultant Salary : £25,000 Plus Bonus Scheme Hours: 37.5 hours per week, shifts between 9am - 5.30pm and 10am - 7pm, and every other Saturday for 4 hours Contract Type: Permanent Location: Brighton 25 days annual leave plus bank holidays Opportunities to grow your career Enhanced maternity, paternity and adoption leave Up to 3 paid days a year to volunteer at a charity of your choice Medical cash plan Bonus Scheme Key Responsibilities of a Sales Consultant: Engaging with customers via inbound and outbound calls Understanding customer needs and matching them to our financial solutions Clearly communicating the benefits of the clients products Building strong rapport and delivering an exceptional customer experience Updating customer information accurately Achieving and exceeding sales targets Collaborating with your team to share insights and support each other Living our values and upholding Consumer Duty in every conversation Key Skills and Responsibilities of a Sales Consultant: Excellent verbal communication skills Strong persuasion and negotiation abilities Resilience and a positive attitude Great active listening and time-management skills Adaptability in a changing, fast-moving sales environment A genuine commitment to customer-first service A team-focused mindset If you are interested in this position as a Sales Consultant and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Sales Executive Red Recruitment is looking to recruit hard-working and highly motivated, target-driven individuals with previous telesales experience to join our client in Bournemouth. Our client is the UK's market-leading health insurance, life insurance and income protection comparison service. Full training and continuous coaching and development is provided, the basic salary is £35,000 per annum, and there is an opportunity to earn up to £100,000. Benefits and Package for a Sales Executive: Salary: £35,000 per annum plus OTE £70,000 - £100,000 Hours: Full-time Contract Type: Permanent Location: Bournemouth Opportunity to earn uncapped commission (up to £100,000) Regular bonuses and performance incentives (holidays, days out, TV's) Full in-house training Supportive and target driven environment Key Responsibilities of a Sales Executive: Making outbound and taking inbound sales calls Handling sales enquiries for a range of insurance products Meeting and exceeding individual targetsProviding an advisory service to clients, so recommendations on the insurance providers and their policies can be made Undertaking a fact-finding process to find out the wants and needs of the client as well as their affordable monthly budget Overcoming objections by highlighting the features and benefits of the wide range of products Ensuring every client receives excellent service, in order to convert leads into sales Key Skills and Experience of a Sales Executive: You should have previous sales experience within a high-volume telesales role Able to convert warm leads and be target-driven Previous experience selling private medical insurance is desirable You should be willing to learn and pick up product knowledge Excellent communication skills are required If you are interested in this position as a Sales Executive and have the relevant experience required, please apply now! Red Recruitment (Agency)

Sales Advisor Red Recruitment is recruiting a Sales Advisor in Banbury to join our client, a premier contact centre outsourcing business, dedicated to delivering exceptional service to its clients working on behalf of a globally recognised brand. This role is perfect for someone with existing sales skills who wants to learn and develop in a professional business setting. The role will involve outbound calling businesses from various industries, looking to navigate them through the sales process with professional and persuasive sales skills. Benefits and Package for Sales Advisor: Salary: £28,000 + uncapped commission Hours: Monday - Friday, Office Hours Contract: Temporary (during probation) - to Permanent Start Date: ASAP Location: Banbury, Oxfordshire Competitive Holiday Opportunity to progress personally and professionally Achievable targets Key Responsibilities of Sales Advisor: Making consultative outbound telephone sales to businesses. Appointment booking. Working with customers to get them the best sales outcome for themselves. Maintain relationships with existing customers. Provide exceptional customer service to all our customers via telephone calls and emails. Working to structured targets while maintaining a professional and consultative approach Key Skills and Experience of Sales Advisor: Excellent listening skills are essential. Good sales skills and a sales background are needed. Ability to be flexible and adapt to changes in the working environment. Excellent telephone manner with the ability to be persuasive Working to structured targets while maintaining a professional and consultative approach If you have the relevant skills and experience as a Sales Advisor and are interested in the position, please apply now! Red Recruitment (Agency)

Account Executive Red Recruitment is recruiting an Account Executive on behalf of our client who is a financial wellbeing and retirement specialist in the public sector. This position will involve you working closely with the Account Manager to maintain and develop a portfolio of public sector clients. This role includes a competitive salary as well as a performance-based bonus. This position is located in Liverpool. Benefits, Culture, and Salary for an Account Executive: Salary: Competitive Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Liverpool Performance-based bonus of up to £4,500 25 days annual leave plus bank holidays Workplace Pension Private medical insurance for employees Permanent health insurance Key Responsibilities of an Account Executive: Collaborating with the Account Managers to deliver agreed client seminar targets Servicing multiple clients concurrently, adhering to deadlines agreed upon with the client Ensuring delegates are provided with all required information in a timely manner Liaising directly with corporates to obtain necessary information Producing data and information for both internal and external use Key Skills and Experience of an Account Executive: Proven track record of excellent customer service skills Previous experience working in a sales environment where targets are set and achieved Proficiency in the use of Microsoft Office is essential Excellent time management skills, working to tight deadlines and the ability to prioritise workload Good knowledge of UK financial services and education in the workplace is desirable If you have the relevant skills and are interested in this position, please apply now! Red Recruitment (Agency)

Sales Executive Red Recruitment is looking to recruit hard-working and highly motivated, target-driven Sales Executives with previous telesales experience to join our client in Cirencester. Our client is the UK's market-leading health insurance, life insurance and income protection comparison service. Full training and continuous coaching and development is provided, the basic salary is £35,000 per annum, and there is an opportunity to earn up to £100,000. Benefits and Package for a Sales Executive: Salary: £35,000 per annum plus OTE £70,000 - £100,000 Hours: Full-time Contract Type: Permanent Location: Cirencester Opportunity to earn uncapped commission (up to £100,000) Regular bonuses and performance incentives (holidays, days out, TV's) Full in-house training Supportive and target driven environment Key Responsibilities of a Sales Executive: Making outbound and taking inbound sales calls Handling sales enquiries for a range of insurance products Meeting and exceeding individual targetsProviding an advisory service to clients, so recommendations on the insurance providers and their policies can be made Undertaking a fact-finding process to find out the wants and needs of the client as well as their affordable monthly budget Overcoming objections by highlighting the features and benefits of the wide range of products Ensuring every client receives excellent service, in order to convert leads into sales Key Skills and Experience of a Sales Executive: You should have previous sales experience within a high-volume telesales role Able to convert warm leads and be target-driven Previous experience selling private medical insurance is desirable You should be willing to learn and pick up product knowledge Excellent communication skills is required If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

Sales Agent Red Recruitment is looking to recruit hard-working and highly motivated, target-driven Sales Agents with previous telesales experience to join our client in North Bristol. Our client is the UK's market-leading health insurance, life insurance and income protection comparison service. Full training and continuous coaching and development is provided, the basic salary is 35,000 per annum, and there is an opportunity to earn up to 100,000. Benefits and Package for a Sales Agent: Salary: 35,000 per annum plus OTE 70,000 - 100,000 Hours: Full-time Contract Type: Permanent Location: Aztec West, Bristol Opportunity to earn uncapped commission (up to 100,000) Regular bonuses and performance incentives (holidays, days out, TV's) Full in-house training Supportive and target driven environment Key Responsibilities of a Sales Agent: Making outbound and taking inbound sales calls Handling sales enquiries for a range of insurance products Meeting and exceeding individual targets Providing an advisory service to clients, so recommendations on the insurance providers and their policies can be made Undertaking a fact-finding process to find out the wants and needs of the client as well as their affordable monthly budget Overcoming objections by highlighting the features and benefits of the wide range of products Ensuring every client receives excellent service, in order to convert leads into sales Key Skills and Experience of a Sales Agent: You should have previous sales experience within a high-volume telesales role Able to convert warm leads and be target-driven Previous experience selling private medical insurance is desirable You should be willing to learn and pick up product knowledge Excellent communication skills is required If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

Litigation's Executive Red Recruitment is looking to recruit experienced Litigation's Executives with knowledge of UK litigation processes to manage delinquent accounts and progress cases through pre-legal and legal recovery stages. The successful candidate will have a strong understanding of civil recovery procedures, County Court processes, and FCA regulatory requirements, ensuring all recovery activity is compliant, professional, and customer-focused. The salary is 31,500 per annum and the successful candidate must have previous litigation experience Benefits and Package for a Litigation's Executive: Salary: 31,500 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Generous Holiday Allowance Key Responsibilities of a Litigation's Executive: Manage a portfolio of overdue and defaulted accounts in line with company policies and FCA regulations Conduct outbound and inbound contact with customers to secure payment or agree sustainable repayment arrangements Issue Letters Before Action (LBA) in accordance with the Pre-Action Protocol for Debt Claims Prepare and review documentation for County Court claims (CCJ applications) Liaise with solicitors, legal representatives, and enforcement agents (bailiffs) Progress cases through the County Court Business Centre (CCBC) where applicable Apply for enforcement actions including Attachment of Earnings Orders, Charging Orders, and Warrants of Control Monitor defended claims and support the preparation of witness statements where required Maintain accurate case notes and documentation using internal systems Ensure full compliance with FCA Consumer Credit Sourcebook (CONC), GDPR, and relevant UK legislation Meet individual recovery and performance targets while maintaining Treating Customers Fairly (TCF) principles Third party relationships management and Debt sale preparation. Key Skills and Experience of a Litigation's Executive: Previous experience in debt recovery, collections or litigation within the UK Practical experience of County Court litigation processes (CCJs, enforcement actions, defended claims) Understanding of the Pre-Action Protocol for Debt Claims Knowledge of FCA regulations and consumer credit legislation Experience working with solicitors and enforcement agents Strong negotiation and communication skills Ability to handle vulnerable customers appropriately and sensitively Good IT skills, including case management systems and MS Office Experience within financial services, utilities, or retail credit sectors If you are interested in this position as a Litigation's Executive and have the relevant experience required, please apply now! Red Recruitment (Agency)

Client Support Advisor Red Recruitment is looking to recruit a client support advisor for our client. You'll be a key contributor in their mission of offering flexible finance solutions and ongoing support to each customer's individual circumstances. The salary is 27,000 per annum. Benefits and Package for a Client Support Advisor: Salary: 27.000 Hours: Full-time Contract Type: Permanent Location: Melton Mowbray Christmas Bonuses given 25 days holiday plus bank holidays increasing to 28 dependent on service Extra days holiday given over Christmas Health care Plan Free Parking Company Pension Yearly pay rises offered Key Responsibilities of a Client Support Advisor: Provide excellent customer service by handling a high volume of inbound calls in a professional and supportive manner. Make outbound calls to customers about outstanding accounts or missed payments, showing empathy and clear communication. Support customers with account queries, explain their options, and help them get back on track. Resolve customer issues quickly, aiming to fix problems on the first contact. Work with internal teams (e.g. fraud, credit risk, complaints) to ensure smooth resolutions. Assist customers across phone, email, and live chat, maintaining consistent and accurate communication. Follow company policies, procedures, and compliance standards at all times. Key Skills and Experience of a Client Support Advisor: Strong attention to detail and good organisational skills. Excellent verbal and written communication, with the ability to build rapport quickly. Experience in a contact centre or customer-facing role, ideally handling high call volumes. Proactive and solution-focused, with a commitment to delivering great customer service. Confident using computers, including Microsoft Office (Excel is an advantage). Willingness to learn, develop, and contribute to team success. Self-motivated and resilient, able to work in a fast-paced environment. Customer-focused, with a professional and empathetic approach. If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

HR Business Partner Red Recruitment is hiring a HR Business Partner for our client based in Cardiff, to support the delivery of a high-quality, people-focused service across the business. You'll play a key role in advising managers and employees on a wide range of HR matters, helping to build a positive and compliant workplace culture. The role is suitable for someone with good HR Experience and a clear understanding of the employment laws. The role will have a good variety of tasks in a fast paced environment where you can make a real difference. Minimum 5 Years HR experience is required for the role. Benefits and Package for a HR Business Partner: Salary : 40,000 - 50,000 Depending on Experience Hours: Monday - Friday, 9am - 5:30pm Contract Type: Permanent Location: Hybrid (3 days a week in Cardiff office) 32 days annual leave (including bank holidays) Company-paid health cash plan Pension via salary sacrifice Holiday buy scheme Perkbox discount portal Staff travel insurance discounts Supportive, inclusive team culture Convenient office locations with easy access to public transport Key Responsibilities of a HR Business Partner: Provide expert advice and guidance to managers and employees on HR policies, procedures, and employment legislation Support employee relations matters including disciplinary, grievance, absence management, and performance issues Assist with end-to-end recruitment activities, including drafting job descriptions, advertising roles, screening applications, and coordinating interviews Manage and support HR processes such as onboarding, probation, contract changes, and exit interviews Support hiring managers to ensure a smooth, inclusive, and effective recruitment and selection process Assist in developing and implementing HR initiatives and projects that support business objectives Maintain and update employee records in the HR system, ensuring accuracy and compliance Assist with HR reporting, data analysis, and compliance with employment law and best practices Key Skills and Responsibilities of a HR Business Partner: CIPD Level 5 qualified (or working towards) or equivalent experience Previous experience in an HR Advisor or similar role Strong understanding of UK employment law and HR best practices Experience supporting or coordinating recruitment activities Confident, professional, and able to build strong working relationships at all levels Excellent communication, organisational, and problem-solving skills Discreet, with a strong understanding of confidentiality and data protection Able to work independently while contributing to a collaborative team environment If you are interested in this position as a HR Business Partner and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Sales Representative Red Recruitment is recruiting a Sales Representative for our client based in Norwich who specialise in 24/7 Care solutions on a part time basis working 28 hours per week between Monday - Sunday. This role is perfect for someone with an empathetic approach, who likes working in a fast-paced environment delivering outstanding customer experiences to vulnerable customers. Benefits and Package for Sales Representative: Salary: £18,651.46 Per Annum with on target earnings. Average OTE is £30,000 Hours: 28 hours per week - Shift pattern between Monday - Sunday 8am - 8pm Contract: Permanent Location: Norwich Hybrid Generous annual leave holiday increasing with length of service. Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more 24/7 employee assistance programme with an easily accessible app! Family and friends' discounts on our services & products Pension Scheme, up to 3% Company matched Free on-site parking Key Responsibilities of Sales Representative Handle inbound and outbound customer enquiries across phone, email, and digital channels with professionalism and care Generate and convert sales leads through proactive outreach and effective engagement Provide accurate product information and tailored recommendations Build strong customer relationships to encourage repeat business and loyalty Identify and promote upgrade opportunities that enhance safety, independence, and quality of life Clearly explain the benefits of upgraded devices and services Achieve and exceed individual and team sales targets, KPIs, and revenue objectives Spot up-selling and cross-selling opportunities in every interaction Prepare accurate quotations, process orders, and ensure timely follow-up Key Skills and Experience of Sales Representative: Have an excellent telephone manner Can build rapport with customers along with being patient and empathetic and spot opportunities to cross sell Are reliable, trustworthy and motivated 1 Year experience in customer facing role and display great customer service skills Comfortable using a CRM although training is provided Confident in both an inbound and outbound calling role If you have the relevant skills and experience as a Sales Representative and are interested in the position, please apply now! Red Recruitment (Agency)

Head of Operations Red Recruitment are recruiting for an experienced and results-driven Head of Operations for our client to lead their contact centre function. This role is vital in ensuring exceptional customer experience, operational efficiency, and service delivery across all customer channels. The successful candidate will bring strong leadership, a data-driven mindset, and a proven ability to maximise performance in a fast-paced contact centre environment. The salary for the role is up to 80,000 Per Annum with fantastic company benefits. Benefits and Package for a Head of Operations: Salary: Up to 80,000 per annum Hours: Monday - Friday, hours between 8am - 6pm Contract type: Permanent Location: Leeds Free parking Health and wellbeing programme Bonus scheme (monthly bonus) Overtime availability Internal recognition schemes with financial award Pension scheme 33 days annual leave (including bank holidays and your birthday) Support and training provided Career progression opportunities Key Responsibilities of a Head of Operations Lead and oversee all contact centre operations, ensuring high levels of customer satisfaction and service delivery Develop and implement operational strategies to improve performance, efficiency, and scalability Manage KPIs such as service levels, call handling times, customer satisfaction (CSAT), and first contact resolution Drive continuous improvement initiatives to enhance processes, systems, and customer journeys Oversee workforce planning, forecasting, and resource management to meet demand Collaborate with quality assurance and training teams to maintain high service standards Analyse performance data and produce reports to inform strategic decisions Ensure compliance with regulatory requirements and internal policies Lead, coach, and develop team leaders and managers, fostering a high-performance culture Manage budgets and identify cost-saving opportunities without compromising service quality Handle escalations and ensure effective resolution of complex customer issues Key Skills and Experience of a Head of Operations Strong leadership and team management experience within a contact centre environment Excellent understanding of contact centre metrics and performance management Proven ability to drive operational improvements and deliver measurable results Strong analytical skills with the ability to interpret data and trends Exceptional communication and stakeholder management skills Experience with workforce management and contact centre technologies (e.g., CRM systems, diallers) Ability to manage change and lead transformation initiatives High level of resilience and ability to perform under pressure If you are interested in this position and have the relevant skills and attributes required, please apply now! Red Recruitment (Agency)

Customer Support Officer Red Recruitment is recruiting a Customer Support Officer in Taunton to join a not for profit private health-care provider, who is the Which? 'Recommended Provider' for private medical insurance. The ideal candidate will be passionate about delivering excellent customer service and have previous telephone-based experience. Benefits and Package for a Customer Support Officer: Salary: 27,000 per annum, rising to 28,000 following the probationary period. With the opportunity to progress to over 34,000. Hours: 37 hours per week, office hours are between Monday - Fridays, 8am - 7pm and Saturdays 9am - 12pm Contract Type: Permanent Location: Taunton Benefits: Additional leave Company events Company pension Cycle to work scheme Discounted or free food Employee discount Health & wellbeing programme Life insurance On-site parking Private medical insurance Referral programme Store discount Key Responsibilities of a Customer Support Officer: Being the first point of contact for all customer enquiries Answering high-volume inbound calls Supporting the customers in their times of need including registering a claim and helping customers find the right medical professional Delivering the highest level of customer service Key Skills and Experience of a Customer Support Officer: You should be passionate about delivering the highest level of customer service You will need to have previous experience working in a telephone-based role Being resilient is required for this role due to the fast-paced environment and sometimes complex nature of the calls You will need to be confident with fantastic communication skills You should also feel comfortable working independently as well as part of a team If you are interested in this position as a Customer Support Officer and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Sales Executive Red Recruitment is looking to recruit hard-working and highly motivated, target-driven individuals with previous telesales experience to join our client in Cheltenham. Our client is the UK's market-leading health insurance, life insurance and income protection comparison service. Full training and continuous coaching and development is provided, the basic salary is 35,000 per annum, and there is an opportunity to earn up to 100,000. Benefits and Package for a Sales Executive: Salary: 35,000 per annum plus OTE 70,000 - 100,000 Hours: Full-time Contract Type: Permanent Location: Cheltenham, hybrid working can be discussed following a successful probation period. Opportunity to earn uncapped commission (up to 100,000) Regular bonuses and performance incentives (holidays, days out, TV's) Full in-house training Supportive and target driven environment Key Responsibilities of a Sales Executive: Making outbound and taking inbound sales calls Handling sales enquiries for a range of insurance products Meeting and exceeding individual targets Providing an advisory service to clients, so recommendations on the insurance providers and their policies can be made Undertaking a fact-finding process to find out the wants and needs of the client as well as their affordable monthly budget Overcoming objections by highlighting the features and benefits of the wide range of products Ensuring every client receives excellent service, in order to convert leads into sales Key Skills and Experience of a Sales Executive: You should have previous sales experience within a high-volume telesales role Able to convert warm leads and be target-driven Previous experience selling private medical insurance is desirable You should be willing to learn and pick up product knowledge Excellent communication skills are required If you are interested in this position and have the relevant experience required, please apply now! Red Recruitment (Agency)

Red is excited to be recruiting for a Digital Schemes Coordinator to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Digital Schemes Coordinator: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Digital Schemes Coordinator: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Digital Schemes Coordinator: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)

Customer Service Advisor Red is excited to be recruiting for a Customer Service Advisor to join one of the South Wests largest independent insurance brokers. This position is located in Bristol City Centre, with hybrid working options available after the probation period. The salary for this position is up to 28,000 per annum. The ideal candidate must be willing to study and pass an exam to gain a professional insurance qualification. Benefits and Package for a Customer Service Advisor: Salary: Up to 28,000 per annum (DOE) Hours: Monday - Friday, 9am - 5pm Contract Type: Permanent Location: Bristol City Centre Hybrid working options available after the 6-month probation period (3 days in the office, 2 days at home) 23 days holiday + bank holidays Key Responsibilities of a Customer Service Advisor: Conduct a high volume of outbound calls to follow up on digital leads, provide quotations, and secure new business Manage and support the day-to-day operations of digital schemes, ensuring accuracy and consistency across platforms Act as a key point of contact for clients-advising on cover, handling queries, and maintaining excellent relationships Coordinate with insurers and underwriters to manage scheme amendments, referrals, and product development Work alongside underwriting and marketing teams to maximise lead generation and campaign effectiveness Test and update online quote journeys and ensure accurate product information across systems and customer touchpoints Analyse data on scheme performance, sales conversion, and client feedback to suggest improvements Ensure compliance with FCA guidelines, GDPR, and internal standards at all times Support with User Acceptance Testing (UAT) for new or updated digital schemes Prepare reports and updates for internal stakeholders on scheme uptake, customer engagement, and sales pipeline Key Skill and Experience of a Customer Service Advsior: Essential : Experience of outbound calling or telesales Confident communicator with excellent verbal and written skills Strong organisational skills with the ability to juggle multiple schemes and priorities Client-first approach with the ability to build rapport Desirable: Previous experience managing digital or specialist insurance schemes Working knowledge of FCA regulatory requirements in relation to insurance sales If you are interested in this position, please apply now! Red Recruitment (Agency)

Finance Manager Red Recruitment is recruiting a Finance Manager to join our client a small growing business in Bicester. You will need previous experience as a Finance Manager and have an AAT qualification. This is full time role based in Bicester, where you will work closely with the director. Benefits and Package for a Finance Manager: Salary: 35,000 - 40,000 Depending on Experience Hours: 8.30am - 5pm - Monday to Friday Contract Type: Permanent Location: Bicester Opportunities to develop personally and professionally 25 days holiday plus bank holiday (extra ad hoc incentive days) Supportive environment where you are recognised, valued and rewarded Key Responsibilities of a Finance Manager: Manage the full finance function, including reporting, payroll (including CIS) , budgets, cash flow and statutory compliance. Supervise and support one direct report, providing guidance and performance management. Prepare and present management accounts, P&L, balance sheets, and cash flow forecasts to support strategic decision-making. Conduct cost analysis, identify areas for improvement and contribute to process transformation initiatives. Ensure compliance with financial policies, procedures, and legislation. Liaise with external service providers such as auditors, tax advisors, and banks. Key Skills and Experience of a Finance Manager: Proven experience in a finance role. Strong knowledge of accounting systems Comfortable managing the full finance function Excellent analytical, organisational, and problem-solving skills. Strong communication skills, with the ability to influence and advise across the business. High attention to detail and integrity, with a focus on compliance and accuracy. Proficient in Microsoft Office, particularly Excel, for reporting and analysis. If you are interested in this position as a Finance Manager and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)