Niche Advice Limited

Admin Assistant (Ideal for School Leavers) Location: New Addington (Office-based) Salary: National Minimum Wage Working Hours: Monday to Friday, 9:00am - 5:30pm (1-hour lunch break) Holiday: 20 days per year About the Role Join a well-established Mortgage Brokerage with over 17 years of experience in the industry. Based in New Addington, we are a small but busy team looking for a proactive Admin Assistant to support our continued growth. Ideally, we are looking for a local candidate who can easily commute to our New Addington office. We have found that being local works best for this junior position, offering a better work-life balance and reliable attendance. This is a vital role focusing on the end-to-end processing of mortgage applications. You will be responsible for ensuring all client documentation is perfectly organised and submitted accurately. This is a fantastic opportunity for someone looking to build a career in financial services, as full training on our systems and procedures will be provided. Key Duties & Responsibilities: Application Management: Submitting mortgage applications to third-party lenders and overseeing them through to completion. Document Control: Collating, scanning, and filing essential supporting documents for mortgage files. Professional Communication: Handling inbound and outbound administration calls (note: this is strictly admin, not telesales). Data Accuracy: Recording client information in our database and using third-party systems for client verification. Marketing Support: Maintaining an up-to-date log of company marketing activity. Office Support: Managing emails, scanning, shredding, and general filing. Required Skills & Experience: Education: Grade 4 in GCSE in English IT Skills: Essential computer literacy, with a working knowledge of Microsoft Word, Excel, and File Explorer. Communication: A confident and professional telephone manner. Work Ethic: Exceptional attention to detail and pride in the accuracy of your work. Independence: Highly organised and motivated to work unsupervised in a small team environment. Growth Mindset: A genuine willingness to learn and grow within the business