GPS Healthcare

About the Role Working closely with the Head of People and Senior People Advisor, the postholder will support the effective delivery of day-to-day People activity, ensuring HR processes across the employee lifecycle are coordinated, documented, and completed accurately and on time. The role is central to maintaining high standards of HR administration, data integrity, and compliance. The HR Coordinator will act as a first point of contact for routine HR queries, provide first-line support on low-level employee relations matters, and contribute to the smooth running of core HR processes such as recruitment administration, onboarding, probation tracking, appraisals, and leaver activity. This is an excellent opportunity for an experienced HR professional who enjoys operational delivery, structured processes, and working as part of a small, collaborative People team within a regulated healthcare environment. Main Duties of the Role Act as a generalist HR Coordinator, providing operational and administrative support across the full employee lifecycle. Serve as a first point of contact for routine HR queries from staff and managers, providing factual, policy-based guidance and escalating complex matters appropriately. Coordinate core HR processes including probation reviews, appraisals, welfare check-ins, and exit processes, ensuring activity is tracked and completed consistently. Provide administrative support for low-level employee relations matters, including preparing documentation, drafting routine correspondence, and taking accurate meeting notes under guidance. Support recruitment administration activities, including vacancy set-up, interview scheduling, pre-employment checks, and onboarding documentation, ensuring compliance with safer recruitment requirements. Draft routine HR documentation such as offer letters, contracts, contract variations, and standard correspondence, following agreed review and sign-off processes. Organise and support new starter inductions and onboarding activity, ensuring checks, documentation, and system records are completed accurately and on time. Maintain and update the HR system (Cezanne HR), carrying out data entry, housekeeping, and routine system maintenance to ensure data integrity. Liaise with Payroll to provide accurate HR information and support the resolution of routine payroll queries. Support the coordination of formal HR processes by organising meetings, calendars, rooms, and documentation. Provide day-to-day support to the HR Administrator, helping to prioritise tasks and maintain consistent standards of HR administration. Contribute to continuous improvement of HR templates, administrative processes, and ways of working to improve efficiency and consistency. About Us GPS Healthcare is a high-performing, single-practice Primary Care Network (PCN) operating across six sites in central and south Solihull. We provide care to over 40,000 patients and work collaboratively with partner PCNs, University Hospitals Birmingham (UHB), Solihull Council, Community Services, and the Integrated Care Board (ICB). Our team is committed to providing outstanding patient care within a supportive, forward-thinking environment. Solihull offers excellent transport links, a semi-rural setting, proximity to Birmingham Airport and the NEC, and access to scenic Warwickshire countryside contributing to a high quality of life for both staff and residents. What We Offer Competitive salary aligned with experience and qualifications Flexible working options to support work-life balance Membership of the NHS Pension Scheme Car Lease Scheme available to eligible employees A day off for your birthday, because you deserve it Access to our Employee Assistance Programme (EAP) for wellbeing and mental health support A professional, friendly and supportive workplace culture where your voice matters and development is encouraged Join us at GPS Healthcare and be part of a team committed to improving patient experience, organisational safety and high-quality care. Interested? Applications will be reviewed on a rolling basis, so early applications are encouraged.