Gordon Yates Recruiting & Training Ltd

6 job(s) at Gordon Yates Recruiting & Training Ltd

Gordon Yates Recruiting & Training Ltd
May 06, 2026
Seasonal
Exams Administrator We are currently recruiting for a Exams Administrator to start Immediately on Temp -Basis for 6 Months - Salary £35,000/ £22an hour WHO WILL YOU BE WORKING FOR?Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The role holder plays an active role in the delivery of live examinations and will interact with a number of external stakeholders such as trainees, role-players, examiners and consultants, and is expected to operate in a high-profile and high-risk area of College activity. To act as the principal conduit for all routine enquiries, requests and complaints from examination candidates and other stakeholders by email, telephone, and post, ensuring that the advice and information they receive is appropriate, accurate, consistent, timely and in accordance with the colleges Examination Regulations and other associated policies. To create, develop and maintain a comprehensive collection of routine responses to commonly asked queries You will be receiving and distributing all incoming post and general email communications, compiling, maintaining, and filing accessible records in electronic and paper formats, maintaining supplies of stationery and other materials as required, and liaising as necessary with suppliers of goods and services. To keep accurate records of withdrawn applications and requests for changes to appointments etc, liaising with managers and editing data in the College's databases as necessary. To ensure that all examination fees are paid, recorded, and processed. This will also involve processing both online and credit card payments and editing data in the College's databases as necessary. ABOUT YOU Educated to A-level or an equivalent Experience We are looking for someone with excellent customer service skills, a meticulous eye for detail, and proven administrative experience preferably in examinations, events management or an equivalent field. Knowledge / Skills / Attributes Ability to communicate effectively, excellent written and oral communication skills Experience using MS Sharepoint and Teams Site Good IT skills, inclusive of Microsoft Outlook, Word, Powerpoint and Excel
Gordon Yates Recruiting & Training Ltd
May 03, 2026
Seasonal
Salesforce and Data Administrator (Exams Team )We are currently recruiting for Salesforce and Data Administrator (Exams Team) to start Immediately on Temp -Basis for 6 Months Salary £40,375 £25 an hour - Location Euston - WHO WILL YOU BE WORKING FOR?Our client is an established non-profit healthcare organisation; dealing with changes in legislations. WHAT WILL YOU BE DOING? The post holder will work in a high-profile, high-risk area of the College and be responsible for assisting the Data and Statistics Manager (DSM) in collating information to support reports for key stakeholders and to support business improvement and mitigate key areas of risk. This includes maintaining data quality, building and refreshing reports/dashboards, and supporting system improvements. Undertake all necessary system preparatory work associated with online examinations Provide data and collate communications to support the swift resolution of any complaints and issues arising from that process. Train colleagues in all aspects of the College's Salesforce examinations process. Develop a close working relationship with key colleagues in IT, working together to fix any system issues affecting candidate applications and results, and actively striving to improve systems and processes, sharing best practice. Act as first-line support for Salesforce (CRM) queries for the Examinations function, troubleshooting common user issues Identify and clearly document Salesforce configuration and data-quality issues Support process efficiency by helping users understand and use existing Salesforce automation Build, maintain and quality-check Salesforce reports and dashboards (within assigned permissions), ensuring stakeholders can access accurate, timely information and that reporting definitions are understood and applied consistently. Undertake secure data management activities within Salesforce (within assigned permissions), including routine data updates and controlled imports/exports where authorised, and escalate requests requiring elevated access to the in-house IT team, in line with GDPR, data retention, and internal controls. Experience Knowledge / Skills / Attributes Extensive office administration in a relevant field, preferably examinations or assessment Handling, manipulating and interpreting large quantities of data. Experience in using, compiling and maintaining databases, extracting data and compiling reports. Experience providing first-line Salesforce support in a case management environment (e.g., Service Cloud), including troubleshooting common user issues and escalating incidents/requests to an IT or systems team. Experience creating and maintaining reports and dashboards to support operational and stakeholder reporting. Using, managing and manipulating large and complex databases
Gordon Yates Recruiting & Training Ltd Liverpool, Merseyside
May 03, 2026
Seasonal
JAG Programme Administrator Our client is seeking an individual with exceptional Administrator/Coordinator We are looking for an enthusiastic individual to join their team as a Temp Accreditation Unit Administrator Starting immediately for 3 Months Liverpool- L7 3FA Hybrid working. £ an hour depending experience Previous experience within a similar and fast paced administrative position would be essential. Who will you be working for? Our client is a London & Liverpool based not for profit membership organisation for healthcare professionals; they are innovative and leaders in the sectors best practice. They have several locations throughout the UK. This role is based in their Liverpool Office; The Spine The programme administrator will be responsible for administrating accreditation assessments, handling customer enquiries, administrating committee meetings and training days, and undertaking general administrative tasks for the Accreditation Unit. Providing administration for the accreditation programme Support services to register with the accreditation/ certification scheme, making clear the benefits of accreditation/certification. Organise accreditation assessments and process applications and results. Liaise with assessors, clinicians and services to administer all aspects of the accreditation and/or certification process from start to finish, ensuring timelines are adhered to and that a high quality service is delivered. Update other team members on the progress of assessments during weekly meetings and escalate queries appropriately. Coordinating training days and governance meetings Providing administration for training days, including booking venues and liaising with trainers, colleagues and delegates. Issuing invitations for training days and events, processing delegate registrations and maintaining up-to-date and accurate delegate lists. Preparing training material including packs and online documentation. Collating and reporting on feedback from training days and events. Communications Being the first point of contact for external queries by telephone and email and providing an excellent level of customer service. Running a helpdesk service which responds to queries within agreed timescales. This may include providing guidance, supporting users to navigate various web tools, resetting passwords and/or setting up new users. Financial responsibility Contribute to financial processes as per unit policies including raising of annual subscription invoices, processing invoices for payment, processing expense claims and processing other bills for travel, accommodation and teleconferences. You will need: Essential Experience of assisting with the planning and coordination of effective meetings and events. Experience of supporting formal committee-style meetings including writing high quality minutes of meetings. Demonstrable experience of engaging and communicating with stakeholders effectively. Customer service experience Desirable Experience of administration in a healthcare or related context, such as the NHS Understanding of confidentiality and data protection legislation including information governance.
Gordon Yates Recruiting & Training Ltd
May 03, 2026
Seasonal
Proven experience as an EA and/or PA at a senior level. Executive Assistant to President and Chief Executive Officer Our client is seeking an experienced EA to provide senior level support to the President and Chief Executive Officer. This role is a Temp role for 3 Months; £23-24an hour - Hybrid working You will need proven experience within a similar position, ideally within a professional membership body or healthcare/medical organisation. Who will you be working for? Our Client is an innovative healthcare organisation located in the City of London. What will you be doing? This role provides confidential, high quality, effective and proactive support to the RCoA President and Chief Executive Officer (CEO).The role holder ensures the smooth day-to-day management of the CEO and President's working lives and often represents the College as the first point of contact for both external and internal stakeholders.Your responsibilities will include: Deliver comprehensive and proactive diary management, managing time in the most effective and efficient manner while scheduling often complex and demanding priorities Treat correspondence and communication related to the work of the CEO and President with discretion and sensitively at all times Set up regular meetings for the President and the CEO with key stakeholders and ensure actions are followed up (in liaison with other teams across the College) and notes taken on an occasional basis if required Coordinate work and meetings across the Executive Team and Senior Management Team Respond to or re-direct written and telephone enquiries on behalf of the CEO and President, drafting replies or directing emails to colleagues where appropriate In their absence, manage the CEO and President's email inboxes, deciding which emails require forwarding and triaging all emails received for their return Manage all meeting and travel arrangements, ensuring all information and papers are provided in good time and actions followed up Deputise for other members of the Governance Team by providing occasional ad hoc support for core governance functions of the College, including elections and General Meetings You will need: Proven experience as an Executive Assistant or Personal Assistant at a senior level Proven experience of managing a varied and extensive workload effectively and prioritising successfully under pressure Experience of dealing professionally with a variety of internal and external stakeholders and forming good working relationships at all levels Experience of committee management and servicing How to apply? To apply for the Executive Assistant to President and Chief Executive Officer opportunity, please click on the 'Apply' button below.
Gordon Yates Recruiting & Training Ltd Leeds, Yorkshire
May 02, 2026
Seasonal
Exam Invigilator needed in Leeds. Must be able to work Tuesday 21st April 2026 . This role pays £14.24 per hour. Once registered more dates will arise in the future.Exam invigilation work typically pays £14.24 per hour, with varying and flexible shift patterns.WHO WILL YOU BE WORKING FORA nationwide established university, specialising in Further education in the Business and Law department.WHAT WILL YOU BE DOING Assisting with setting up examination venues by laying out stationery, equipment and examination papers in accordance with the outlined procedures Assisting candidates prior to the start of examinations by directing them to their seats and advising them about possessions permitted in examination venues Offering advice and guidance to unregistered candidates without allocated seats Ensuring that candidates do not talk once inside the examination venue Invigilating during examinations, dealing with queries raised by candidates and dealing with examination irregularities in accordance with strict procedures Checking attendance during examinations ABOUT YOUPrevious experience of working in Exam Invigilation is desirable but not absolutely essential. Preferably candidates should have a background in invigilation or teaching.The individual will need to adhere to the rules and regulations set by the establishment to ensure the exam runs correctly and effectively.WHAT'S IN IT FOR YOUThis is an opportunity to work for a great establishment and build on experience within exam invigilation.
Gordon Yates Recruiting & Training Ltd
Apr 30, 2026
Seasonal
Facilities and Services Officer needed for A/L cover. 30th April- 8th May, not working the weekend and Monday 4th May bank holiday. £14.24 an hour.Please see below the shift pattern:Monday- Thursday 13:00- 21:00 Friday 10:00- 18:00 THE ROLE- Open / Close the building and maintain security levels (building sweeps for people on site when closing etc) Management of reception desk and cover reception as part of a rota (to include weekends and evenings) Monitor and maintain a high standard of health and safety by undertaking regular building checks and resolving or reporting any issues that arise Maintain a high standard of service to the building users by proactively identifying areas requiring maintenance Provide an excellent level of customer service at all times, including handling ad hoc enquiries from building users and other customers in a professional and courteous manner, either resolving or referring on to others as appropriate Develop and maintain a trusted partner relationship with teams throughout the University and support administrative tasks that might be required Daily completion of documented room checks to ensure all equipment works, nothing is missing, classes are clean and in the correct configuration, and there are no broken or damaged tables/chairs Daily completion of documented building checks Act as the first point of contact for facilities/building issues (building management, landlord and contractors) Manage the Facilities Maintenance portal (log new reactive tasks, review jobs raised, monitor job progress) Carry out basic repairs and maintenance to building fabric and equipment Carry out basic PPM checks: fire alarm tests, fire extinguisher, lightning, fire doors etc. Act as Health & Safety contact, First Aider and Fire / Chief Fire Marshal Overseeing annual H&S & Fire audits and assist with Fire Drills and any other H&S-related matters; regular first aid box checks, defibrillator checks, site inductions Management of personal emergency evacuation procedures (PEEP) Provide a first-line response to classroom IT queries and troubleshooting issues and log issues with IT service desk Assist faculty in classrooms as and when required, with basic IT troubleshooting Manage and invigilate on-site Computer based assessments (CBA); schedule and facilitate Report any safeguarding, compliance, data protection, student conduct and infosec issues to the relevant internal teams Carry out any administrative duties in support of the role: (printing and uploading class register, displaying relevant classroom change signage, creating and printing QR codes) Carry out documented security-related tasks: regular premises patrols, door code changes, reviewing and downloading CCTV footage, checking lanyards and QR scanning, challenging and reporting inappropriate behaviour, escalating security issues to management or local authorities Create and issue staff and students lanyards Ensuring all staff and students wear lanyards whilst on site Be flexible and willing to work out of normal hours to deal with any ad hoc issues that arise and deal with them appropriately. Be prepared to provide holiday/sickness cover when required. This may include a change of timing or work location. Perform other duties that may be required to enable the Facilities Management Team to deliver its agreed service level