Pertemps Bristol Perm Hub

Key Accounts Manager Overview: We are seeking an organised and pro-active Key Accounts Manager to manage and develop strong relationships with our customers while ensuring the smooth delivery of orders from start to finish. This role requires excellent communication, problem-solving skills, and the ability to work both independently and collaboratively across departments. As our business continues to grow, this role offers the opportunity to expand our customer base, develop your professional skills, and contribute to improving internal processes and ways of working. Key Responsibilities: Prioritise workload effectively to meet the needs of the customer and the business. Build knowledge of our products, services and have some understanding of purchasing and stock levels for which training will be given and support offered by the Purchasing team. Build and maintain good relationships with customers. Manage customer expectations, address concerns and actively problem-solve. Seeing orders through from start to finish, with duties including; Processing orders accurately Co-ordinating with the purchasing team to manage and maintain stock levels Liaising with the dispatch team and external couriers to ensure timely deliveries Invoicing orders and maintain both digital and paper filing systems Collaborate with colleagues across various departments, working closely with the Dispatch team to progress orders in line with customer requirements. Maintain and update monthly data reports for both internal use and customer reporting, therefore some experience with Excel is useful. Work independently, making informed decisions that balance customer demands with the needs of the business. Additional duties: Identify opportunities to grow sales by promoting products and services to existing and prospective clients. Assist with tenders and contracts. Provide general administrative and operational support as required.

Sales Administrator Weston-super-Mare Monday to Friday £27,000 The Role We are seeking a highly organised and proactive Sales Administrator to join our team. This position plays a key role in supporting the smooth day-to-day running of the office, working closely with both the sales and production teams. The ideal candidate will have strong administrative experience, excellent communication skills, and a keen eye for detail. Experience within a manufacturing or production environment would be advantageous. Key Responsibilities Providing administrative support to the sales team Processing customer orders and maintaining accurate records Liaising with customers and internal departments to ensure smooth workflow Assisting with general office coordination and organisation Ensuring a high level of accuracy and attention to detail across all tasks Skills and Experience Previous administrative experience in a similar role Experience with Sage Line 50 is desirable Strong organisational skills with the ability to manage multiple tasks effectively Excellent attention to detail and accuracy A proactive approach to problem-solving and continuous improvement Positive attitude and willingness to learn What We Offer Competitive salary, dependent on experience Opportunities for ongoing training and development A supportive and collaborative working environment Free on-site parking

Job Title: Area Housing Manager (Temporary) Location: Exeter / Plymouth (Hybrid working with regular travel across the Plymouth area) Salary: £54,410.72 per annum (pro rata) Hours: 37 hours per week, Monday to Friday Contract: Temporary - until end of May 2026 Start Date: ASAP The Role We are currently recruiting for a Temporary Area Housing Manager to deliver high-quality, customer-focused tenancy and neighbourhood management services across a diverse portfolio of approximately 5,500 general needs homes. Reporting to the Operations Manager - Neighbourhoods, you will lead and manage a team of Housing Officers across the Plymouth region. You will work collaboratively with internal teams, local authorities, and partner agencies to sustain tenancies, manage risk, and improve outcomes for customers and communities. This is a hybrid role, primarily based in Exeter, with regular travel required across the Plymouth area. Key Responsibilities Lead, manage, and motivate a team of Housing Officers to deliver effective tenancy and neighbourhood management services Provide visible and proactive leadership, fostering a high-performance culture and supporting continuous staff development Oversee tenancy management, including handling tenancy breaches (non-income and anti-social behaviour), safeguarding concerns, hoarding, domestic abuse, tenancy fraud, and unacceptable behaviour Manage risk effectively, ensuring compliance with internal controls, policies, and legal requirements Handle customer complaints within agreed timescales, identifying trends and implementing service improvements Work collaboratively with internal specialists and external partners to reduce tenancy failure and promote sustainable communities Build and maintain strong relationships with local authorities, elected members, and partner organisations Use customer feedback, performance data, and insights to inform service delivery and drive continuous improvement Ensure fire safety and property compliance actions are effectively managed across all schemes Contribute to policy development, service improvements, and wider neighbourhood objectives Operate in line with housing legislation, equality, diversity and inclusion standards, human rights requirements, and GDPR About You To be successful in this role, you will have: Significant experience leading or managing teams within social housing or a related sector Strong knowledge of tenancy and housing management, including handling tenancy breaches and customer engagement Proven experience in driving performance improvements, managing change, and delivering service enhancements Confidence in analysing performance data, reports, and KPIs A solid understanding of housing regulation, landlord and tenant law, and best practice Excellent stakeholder management skills, with the ability to build effective relationships internally and externally A full UK driving licence and access to a vehicle Additional Information DBS Requirement: Basic DBS check required We are committed to safeguarding and promoting the welfare of vulnerable individuals and expect all employees to share this commitment. Appointment will be subject to a satisfactory Disclosure and Barring Service check.