Pertemps Sheffield Industrial

Job Title: Customer Service & Administrator Location: Manton Wood, Sherwood Drive, Worksop, S80 3FY Pay Rate: From £12.78 per hour, paid weekly Hours: 8-hour shifts between 06:00-18:00, Monday to friday ( maybe odd weekend date) Join Our Team! We're seeking Customer Service & Administrators to work with our prestigious client in Worksop. You'll play a vital role in coordinating and developing strategic relationships with customers, ensuring service excellence from start to finish. If you have experience in a similar role and are looking for long-term development with the potential for a permanent contract , this is your opportunity. What You'll Be Doing: Communicating proactively and reactively with customers Investigating and resolving customer queries in a timely manner Escalating issues to the Customer Services Manager when needed Liaising with planning and transport teams regarding late/failed deliveries and re-bookings Supporting continuous improvement within the customer services department What We're Looking For: Excellent communication and interpersonal skills Previous customer service experience Strong conflict management abilities Experience using Transport Management Systems (ideally Microlis) Benefits: Clean and friendly working environment Long-term work with genuine permanent opportunities Overtime available Work with a large international client Free on-site parking On-site canteen Easy site access 28 days holiday per year Weekly pay Pension scheme Employed status with personal accident insurance Ready to take the next step? Apply now to join our next induction and start your journey with us. Immediate starts available!