Lost Boy

Joining us as General Manager of The Lost Boy in Farnham means leading a pub that truly sits at the heart of its community. A vibrant, characterful pub full of personality, The Lost Boy blends great food, fantastic drinks and relaxed hospitality with a warm, welcoming atmosphere. It's the sort of place guests return to again and again, whether for a relaxed pint, a catch up with friends, or a memorable meal. As part of the Upham Inns family, you'll have the freedom to shape the pub, build a fantastic team and create something you can be genuinely proud of. Here's what you can expect: Up to £50,000 per annum, plus bonus and a share of Tronc (up to £5,000 per year) Flexible shift patterns to help balance work and life Up to 33% off meals when dining off duty for you and up to 6 guests 33% off our hotel accommodation and 20% off for friends and family Structured development programmes with clear career pathways Lifestyle Card giving access to 5,000+ discounts across retail, travel, fitness, entertainment and more Service Awards celebrating your time with us Refer a friend and chef recruitment incentives of up to £1,000 What we're looking for We're looking for a people first leader who thrives in a lively pub environment and understands what it takes to create brilliant guest experiences. You'll bring: At least 1 year's experience as a General Manager in a gastro style pub, or a strong track record managing high quality pub or restaurant environments A consistent approach to delivering outstanding guest service Natural leadership and motivational skills to build a high performing team A genuine passion for hospitality and creating memorable experiences A proactive, organised and reliable mindset Availability to work up to 48 hours per week, including evenings, weekends and bank holidays Strong financial awareness, including experience managing P&L, sales and labour budgets The Right to Work in the UK What you'll be responsible for As General Manager, you'll be the driving force behind The Lost Boy, ensuring the pub runs brilliantly day in, day out. Your responsibilities will include: Leading the overall operation of the pub, ensuring company procedures and brand standards are upheld Leading from the front, coaching, developing and inspiring your team Building strong relationships within the local Farnham community, making The Lost Boy a true destination pub Creating a culture that celebrates great food, great drinks and great hospitality Maintaining the highest standards of health, safety and compliance Acting as Designated Premises Supervisor (DPS) and ensuring licensing standards are met Managing stock, ordering and wastage to ensure strong financial performance Preparing team rotas at least two weeks in advance, aligned with labour budgets A job you'll genuinely enjoy Being a General Manager with Upham Inns is about creating somewhere people love to be. Somewhere guests feel welcome from the moment they arrive to the moment they leave. You'll own the entire guest journey - from the first booking or walk through the door, through fantastic food and drinks, to a memorable farewell that keeps guests coming back. Our pubs are cosy, characterful places where everyone should feel instantly at home. Places for a quick pint after work, a long lunch with friends, or a special family meal. Great food, great drinks and a friendly team delivering hospitality the way it should be. As a General Manager, you have the opportunity to build a pub you can be truly proud of, creating experiences that make us one of Britain's most welcoming escapes. About Upham Inns Upham Inns is a collection of beautiful, individual premium pubs across Southern England, many set in picturesque villages and market towns. We pride ourselves on being the quality local, serving fresh, seasonal pub food in relaxed and welcoming surroundings. Many of our pubs also feature charming bedrooms, giving guests the chance to turn a great visit into a memorable stay. Alongside our pubs, we've also launched Harper's Steakhouse, an exciting premium American steakhouse concept that continues to grow. An exciting time to join Upham Inns is growing, investing and evolving, and we want talented people to grow with us. We're large enough to offer real support, structure and career development, yet small enough to genuinely care about our people. Our teams are passionate about running great pubs, supporting one another and creating places our guests love. If you're passionate about hospitality and ready to lead a pub you can truly call your own, we'd love to welcome you to the Upham Inns family.