BOSS Professional Services LTD

Product Owner: The product is a cloud native high volume/ high transactional platform designed to streamline their client's daily operations. The software centralises client orders and bookings, automates payments, and synchronises in real-time across major business-related aggregated websites and apps. THE ROLE We are seeking a detail-oriented Product Owner join our growing team. In this role, you will combine creative thinking with technical understanding to craft intuitive solutions for our platform. Key Responsibilities: Design solutions for enhancements to the customer-facing applications, both web and mobile In conjunction with the Head of Development and Head of Product, drive the full product development lifecycle from inception, development, go live, and post go live support Building and managing an AI Agent Monitor key product metrics and KPIs as input into the product design process Engage with key customers, collate their feedback and iterate the product strategy and roadmap accordingly. Interpret needs, objectives, and direction from multiple sources of input. Listen to users, brainstorm, always have an eye on the competitor, be inclusive and leverage internal talent. Conduct Business reviews and UAT Triage, investigate and prioritise fixes and maintenance Conduct research into competitor solutions ABOUT YOU Required Skills and Experience: You must be eligible to work in the UK A university degree is required (Bachelor minimum) 3-4 years experience as Product Owner on a product involving significant data flows or mappings Experience of building and managing AI agent skills Serving content to AI agents via MCP servers Consume MCP endpoints from third parties Good knowledge of Agile especially in a B2B context Critical thinking and the ability to create complete solutions from high level roadmaps Strong communication skills and the ability to translate complex ideas into simple concepts Passionate and keen to continually innovate and move the product forwards Detail-oriented Understanding how something works is not enough for you, you also want to understand why Knowledge of SQL, databases and good data structures is a plus Knowledge of UI mock-up tools is a plus Self-motivated and able to work under high level direction Personal Qualities: Meticulous attention to detail in both visual design and technical documentation Natural curiosity about how things work "under the hood" Eager to understand both the "what" and the "how" of feature implementation Clear communication and reasoning Ability to defend and explain technical decisions Self-motivated with ability to manage multiple priorities WHAT THE COMPANY OFFERS Permanent full-time role 25 paid holidays per year plus statutory bank holidays, healthcare, pension The role will be based from home but there will be ad-hoc meetings in the office located in London. Regular training & meetings to support your development. Combine success and fun within a great company together with smart and driven people. My client prides itself in an open highly diverse culture, where what matters is not who you are, but what you can do or learn, to help the company move forward! Key Requirements Role Overview Hybrid position combining product ownership and management responsibilities Responsible for feature delivery, design, and development oversight Creates mockups and collaborates directly with development teams and architects Technical understanding required, including basic SQL (or willingness to learn) Not a coding role, but must understand technical concepts Technical Capabilities Should be able to discuss: Database relationships and API architectures AI Agent skills and experience MCP Server and AI Agent experience The consumption of MCP endpoints from 3rd parties Complex data requirements and solutions System integration challenges and implementations Data validation and error handling Quality assurance and testing approaches Essential Soft Skills Leadership ability Quick decision-making capabilities Clear communication and reasoning Ability to defend and explain technical decisions Stakeholder management

DevSecOps Engineer Department: IT Infrastructure Location: Beaconsfield Reporting to: Head of IT The DevSecOps Engineer will play a key leadership role in our team as we automate our multiple development pipelines that flow into Docker and Kubernetes on-premise infrastructure. Part of this role will be to migrate our existing Docker Containers to Kubernetes. This DevSecOps Engineer will implement a Secure Software Development Lifecycle and will need to understand software development (Dev), but enjoy all the things necessary for improving deploying, monitoring, and operating production services (Ops) whilst ensuring that secure development practices are followed (Sec). Essential: Hands on experience using the Kubernetes platform. Provide thought and subject matter leadership in DevSecOps. Infrastructure, advising Development Managers in structuring and sizing their plans Raising red flags on faulty models or assumptions to prevent misguided implementation. Ability to automate release deployments across all stacks. Strong experience with release pipelines, including blue/ green deployments. Develop effective tooling to accelerate deploy and release management. Optimize deployments for scalability, efficiency and security. Develop infrastructure standards and best practices with a proclivity towards automation. Build, manage and upgrade Kubernetes clusters Experience building Kubernetes capabilities, integrations and security requirements Python or Go Lead the design, implementation, and maintenance of CI/CD pipelines Develop and maintain automation scripts for system administration and operational tasks Monitor system performance, troubleshoot issues, and implement solutions to enhance reliability and scalability. Experience with CI/CD tools such as Jenkins, GitLab CI, or Argo CD. Work closely with the Head of IT, C.I.S.O. and Directors to develop, implement and coordinate systems and procedures. Maintain the configuration, identifying dependencies, potential conflicts, document the process and track a schedule of the deployments for each environment. Manage the configuration and up-time of all environments and microservices. Experience on managing vulnerability resolution on key environments. Design, implement, and maintain highly available and secure infrastructures. Build and implement monitoring and logging services. Carry out threat modelling and implement secure coding practices Ensure security standards are met using automated testing on build pipelines. Design and implement a DR/ remote service strategy. Work with the Infrastructure team for the implementation of ITIL concepts and tools. Remain current on broad technology infrastructure changes in the industry and how they may assist with driving down costs or increasing competitive advantage. Desirable experience for the DevSecOps Engineer: Continually manage all cloud assets to ensure right-sized and minimize sprawl. Experience of Gitlab Experience of AWS Cloud Relevant technical certifications

Senior Salesforce Developer Location: Hybrid (UK-based) - with travel to office sites as required. Overview The Senior Salesforce Developer will play a pivotal role in designing, developing, and optimising Salesforce solutions that support business transformation across the organisation. This position suits someone who combines deep technical expertise with strong communication skills and a proactive, solution-driven mindset. You will work closely with architects, product owners, business analysts, and cross-functional teams to deliver scalable, secure, and high-quality Salesforce capabilities across Field Servivce, Sales Cloud, Service Cloud, Experience Cloud, and custom applications. Key Responsibilities Lead the design and development of complex Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and integration technologies. Translate business requirements into robust technical designs aligned with Salesforce best practices. Own end-to-end development lifecycle activities include build, unit testing, deployment, and documentation. Support Development and maintenance of integrations using REST/SOAP APIs, middleware, and external systems. Optimise system performance, data quality, and security across Salesforce environments. Provide technical leadership, mentoring, and code reviews for junior developers. Collaborate with Salesforce Administrators to ensure configuration and customisation work seamlessly together. Support release management, CI/CD pipelines, and environment strategy. Stay current with Salesforce platform updates, new features, and industry trends. Troubleshoot complex issues and provide expert-level support during incidents or enhancements. Essential Skills & Experience Experience of Field Service or Field Service Lightning is essential Extensive hands-on experience as a Salesforce Developer in enterprise-scale environments. Strong proficiency in: Apex (classes, triggers, asynchronous processing) Lightning Web Components (LWC) SOQL/ SOSL Salesforce APIs and integration patterns Solid understanding of Salesforce data modelling, security model, and governor limits. Experience with version control (e.g., Git) and CI/CD tools (e.g., Copado, Gearset, Azure DevOps). Proven track record delivering complex Salesforce projects in Agile environments. Ability to communicate technical concepts clearly to non-technical stakeholders. Desirable Qualifications Salesforce Platform Developer I (required) Salesforce Platform Developer II (highly desirable) Additional certifications such as: Data Cloud, Field Service Consultant Sales, Service, Experience Cloud Consultant Integration Architect or Application Architect (advantageous) Personal Attributes Analytical, structured, and detail-oriented. Comfortable leading technical discussions and influencing architectural decisions. Strong problem-solver with a collaborative mindset.