BOSS Professional Services LTD

Job Title: SYSPRO Applications Specialist Team: Working within a team of IT professionals, comprising IT Support, IT Developers and Systems Administrators. Reports To (job title): Development Team Lead Location: Camberley Role Purpose and Department Purpose To plan, support, maintain and develop the Company's SYSPRO ERP system, and associated applications, ensuring optimum usage of the system and serving as a technical lead on projects involving implementation and maintenance of ERP-related applications, databases and reports. Requires thorough knowledge about all aspects of the ERP system's software and related database schema. Dimensions of the Role Travel Required? Yes No Travel to regional offices, suppliers and seminars to meet key stakeholders, review performance, identify operational improvements and to develop understanding of best practice and on-going developments in IT Support. Responsibilities: Indirect supervision and evaluation of work of development, infrastructure and support staff related to ERP Applications The Role and Role Specific Competencies To perform day-to-day system administration functions for Syspro and related application and database infrastructure This includes testing and application of system patches, measurement and maintenance of system performance, security of data through role configuration etc. Troubleshoot and resolve day-to-day and complex technical problems with Syspro and related applications, including database applications and server problems, liaising with colleagues and escalating to vendor as appropriate. Managing the support and development relationship with the vendor to maintain required levels of coverage and proactive implementation / development of additional functionality Develop/ implement changes to the Syspro environment to support business process changes and efficiency improvements. To function as the lead specialist on projects to enhance or test ERP systems and applications to meet changing business needs. Maintain system documentation for Syspro and the wider ERP infrastructure. To manage the Syspro software configuration, the testing and debugging of ERP functional modules and the maintenance of Syspro database tables. Develop and maintain reports, spreadsheets and external integration pieces to support business reporting requirements. Identify, design and implement ancillary functions to enhance core Syspro functionality using established toolsets where necessary. Identify and evaluate new features and functionality which may be of benefit to the business. Develop and maintain DataSwitch integrations with other systems. Analyse business process changes with users and other stakeholders to identify the most appropriate solution within Syspro and other line-of-business applications. Knowledge, Skills and Experience Essential Expert Technical Knowledge of ERP systems Microsoft SQL server database administration SQL queries, view and stored procedure design. Knowledge and understanding of database schemas. Experience of database reporting tools Evidence of supporting large-scale business process change projects. Expert in use and development of Excel functions, macros and data connections Working knowledge of C#, ASP.net framework/ .Net core Excellent knowledge of VBScript / VBA DataSwitch development and administration Business process analysis experience Desirable Experience of managing others Familiar with standard concepts, DB best practices and procedures within the particular field. Experience of managing suppliers and 3rd party or outsourced contracts. Competent in using Office 365 Power BI JavaScript Expert technical knowledge of Syspro 8 Experience of Crystal Reports Experience of writing business requirements documentation.