Pertemps Scotland

Our client, a leading national provider of workforce and recruitment solutions, is looking to appoint an ambitious and driven Recruitment to oversee a high-profile, multi-site operation. This is an excellent opportunity for an experienced leader who enjoys managing complex operations, developing high-performing teams, and delivering exceptional service within a fast-paced, high-volume environment. This role offers genuine scope to make an impact not just managing day-to-day operations, but shaping performance, driving continuous improvement, and building strong partnerships with key stakeholders. If you are a confident operational leader with strong commercial awareness and a passion for delivering results, this could be the next step in your career. As the Industrial Recruitment Manager, you will take full accountability for the operational performance, workforce delivery, and service excellence across multiple sites within a busy contract environment. You will act as the senior on-site leader, responsible for ensuring operational stability, workforce availability, and compliance standards while driving productivity and performance across your cluster. You will lead from the front setting expectations, motivating your team, and ensuring a culture of accountability, engagement, and continuous improvement. This is a role that combines people leadership, operational oversight, stakeholder management, and commercial responsibility. You will also play a key role in identifying opportunities to improve service delivery, streamline processes, and support the long-term growth and success of the contract. Key Responsibilities Leadership & Team Management Provide strong, visible leadership across multiple operational sites Manage, coach, and develop a team to achieve high levels of performance and engagement Set clear objectives, monitor progress, and support professional development Foster a positive, inclusive, and high-performing team culture Lead by example, promoting accountability, resilience, and collaboration Operational & Service Delivery Management Take ownership of day-to-day operational performance across your cluster Ensure workforce levels meet forecasted demand and service requirements Manage resource planning, scheduling, and contingency planning Drive service delivery standards to consistently meet and exceed KPIs and SLAs Act as the escalation point for operational challenges and service issues Ensure continuity of service during peak periods and operational pressures Compliance, Governance & Risk Management Ensure full compliance with all legal, regulatory, and contractual requirements Oversee pre-employment screening, workforce documentation, and audit readiness Monitor compliance with working time regulations and operational policies Identify risks proactively and implement mitigation strategies Maintain accurate reporting and documentation across operational systems Performance & Continuous Improvement Analyse operational data and management information to identify trends and opportunities Drive efficiency improvements and process enhancements Support business growth through proactive planning and service optimisation Contribute to strategic planning and operational development Deliver against financial targets, productivity measures, and performance indicators What Makes This Role Attractive This is not simply a supervisory role it is a hands-on leadership position with genuine responsibility and influence. You will be trusted to manage a complex, high-volume operation while developing your team and driving measurable performance improvements. The role offers strong visibility, autonomy, and the opportunity to build leadership capability within a nationally recognised organisation delivering essential workforce solutions. This position would particularly suit someone who enjoys: Leading teams in fast-paced operational environments Managing multiple sites or functions Taking ownership of performance and service delivery Driving change and continuous improvement Working closely with senior stakeholders Making decisions and solving problems in real time About You You will likely have experience in one or more of the following environments: Recruitment or workforce management Logistics or distribution Operations or service delivery Manufacturing or industrial settings High-volume staffing environments Multi-site operational management Essential Skills & Experience Proven experience managing teams within a fast-paced operational environment Experience overseeing multi-site or high-volume operations Strong leadership and people management capability Excellent stakeholder and relationship management skills Strong organisational and planning skills Commercial awareness and performance focus Ability to manage competing priorities and operational pressures Sound understanding of compliance, governance, and operational standards Confident decision-maker with strong problem-solving ability Resilient, adaptable, and results-driven approach Why Join This Organisation Opportunity to lead a significant multi-site operation Visible leadership role with real responsibility and autonomy Clear opportunity to develop and progress your management career Supportive leadership structure and established operational framework Competitive salary and commission structure Company car provided Stable, long-term contract environment Exposure to a large-scale operational setting If this sounds like a role for you then apply here for a confidential chat.

Executive Assistant Location: Glasgow (Head Office) Salary: Up to 38,000 (with flexibility for the right candidate) Hours: Full-time, 35 hours per week We are delighted to be partnering with a well-established and growing organisation to recruit an Executive Assistant to support at senior leadership level. This is a pivotal, fast-paced position offering the opportunity to work closely with a key member of the executive team, providing high-level administrative and operational support across multiple business areas. The role will suit a highly organised, proactive individual who thrives in a varied environment and enjoys being at the centre of business activity. The Role Acting as a true right-hand support, you will play a critical role in ensuring the smooth day-to-day running of senior leadership operations. You will work closely with executive stakeholders, helping to keep teams aligned, projects progressing, and priorities on track. This is a broad and dynamic role, requiring someone who can confidently juggle competing demands, anticipate needs, and operate with a high degree of professionalism and discretion. Key Responsibilities Provide comprehensive administrative support to senior leadership, ensuring priorities are effectively managed Act as a central point of coordination across multiple teams, supporting project tracking and follow-ups Attend meetings, produce accurate minutes, and monitor actions through to completion Provide comprehensive administrative support to senior leadership, ensuring priorities are effectively managed Coordinate travel arrangements including flights, accommodation, and itineraries Support with expense management, including company credit card reconciliation Assist with diary coordination where required Prepare and format documents, reports, and presentations to a high standard Liaise with internal and external stakeholders, maintaining strong professional relationships Provide wider support across the executive team as needed Act as a deputy point of contact during periods of senior team absence About You We are looking for a confident, adaptable and highly organised individual who can operate effectively at leadership level. You will be: Proactive and forward-thinking, with the ability to anticipate needs Resilient and comfortable working in a fast-paced, evolving environment Personable, approachable and confident communicating with senior stakeholders Highly organised, with excellent attention to detail Able to manage multiple priorities and meet deadlines Discreet and trustworthy, with the ability to handle confidential information Experience and skills Previous experience in a senior administrative, PA, EA or coordination role Experience supporting senior leaders or executives is highly desirable Strong IT skills, particularly across Microsoft Office (Outlook, Word, Excel, PowerPoint) Excellent written and verbal communication skills Strong organisational and multitasking abilities Why Apply? This is a fantastic opportunity to step into a visible and impactful role within a supportive and forward-thinking organisation. You will gain exposure to senior leadership and play a key part in driving operational effectiveness across the business. For more information, please contact Codie Smtih at Pertemps Recruitment.

Executive Assistant Location: Glasgow (Head Office) Salary: Up to £38,000 (with flexibility for the right candidate) Hours: Full-time, 35 hours per week We are delighted to be partnering with a well-established and growing organisation to recruit an Executive Assistant to support at senior leadership level. This is a pivotal, fast-paced position offering the opportunity to work closely with a key member of the executive team, providing high-level administrative and operational support across multiple business areas. The role will suit a highly organised, proactive individual who thrives in a varied environment and enjoys being at the centre of business activity. The Role Acting as a true right-hand support, you will play a critical role in ensuring the smooth day-to-day running of senior leadership operations. You will work closely with executive stakeholders, helping to keep teams aligned, projects progressing, and priorities on track. This is a broad and dynamic role, requiring someone who can confidently juggle competing demands, anticipate needs, and operate with a high degree of professionalism and discretion. Key Responsibilities Provide comprehensive administrative support to senior leadership, ensuring priorities are effectively managed Act as a central point of coordination across multiple teams, supporting project tracking and follow-ups Attend meetings, produce accurate minutes, and monitor actions through to completion Provide comprehensive administrative support to senior leadership, ensuring priorities are effectively managed Coordinate travel arrangements including flights, accommodation, and itineraries Support with expense management, including company credit card reconciliation Assist with diary coordination where required Prepare and format documents, reports, and presentations to a high standard Liaise with internal and external stakeholders, maintaining strong professional relationships Provide wider support across the executive team as needed Act as a deputy point of contact during periods of senior team absence About You We are looking for a confident, adaptable and highly organised individual who can operate effectively at leadership level. You will be: Proactive and forward-thinking, with the ability to anticipate needs Resilient and comfortable working in a fast-paced, evolving environment Personable, approachable and confident communicating with senior stakeholders Highly organised, with excellent attention to detail Able to manage multiple priorities and meet deadlines Discreet and trustworthy, with the ability to handle confidential information Experience and skills Previous experience in a senior administrative, PA, EA or coordination role Experience supporting senior leaders or executives is highly desirable Strong IT skills, particularly across Microsoft Office (Outlook, Word, Excel, PowerPoint) Excellent written and verbal communication skills Strong organisational and multitasking abilities Why Apply? This is a fantastic opportunity to step into a visible and impactful role within a supportive and forward-thinking organisation. You will gain exposure to senior leadership and play a key part in driving operational effectiveness across the business. For more information, please contact Codie Smtih at Pertemps Recruitment.

Communications Administrator 25,500 Kilmarnock - Hybrid Working (3 days office / 2 days from home) Mon-Fri 9 am to 5 pm My client, a global organisation based in Kilmarnock are on the lookout for a Administrator in the Communication Teams, this is a fantastic opportunity to join a global brand. If you have adminstration experience and are looking to join an organisation that genuinely care, then please reach out! Position Summary: What your day looks like Organising & processing our mail each day to ensure it is captured promptly Working on mailboxes and reports, ensuring we respond to our customers via both post and mail Working in a fast-paced environment, potentially moving between different workloads Working through statements and agreements, ensuring these are processed within SLA requirements. Once trained, work our GDPR cases, responding to SARs from our customers. What we expect from you Delivering great customer outcomes Prioritise and distribute correspondence to relevant departments. Great work ethic and attention to detail Positive, can do attitude and willingness to learn different work channels through cross skilling Self-motivated with the ability to work on own initiative as well as being an integral part of a wider team Efficiently managing your time and workload Working productively to achieve set targets For more information please contact, Codie Smith, (url removed)

Position: Customer Solutions Agent Location : Kilmarnock (Hybrid) Salary: £26,000 up to £500 monthly bonus Start date is 8th of June 2026, interviews happening now! Pertemps are currently working with a global financial services organisation, who are looking for Customer Solutions Agents to join their busy team. We are keen to speak to hardworking and driven individuals who are looking to build a career within a strong and supportive company. You must be confident navigating various systems, and confident speaking on the phone. This company and role will offer you the opportunity to come in and progress to your strengths. If you are an outcome focused and confident individual then I want to hear from you! This role will be working in a collaborative team who are always looking to upskill! If you are Ayrshire based and looking for an opportunity in the local area then apply below to hear more! We are keen to speak to those from Customer Service, Retail and Hospitality backgrounds! Overview of some benefits: Salary: £25,000 pa and opportunity to earn up to £500 bonus per month Hybrid working 3 days in our Kilmarnock office and 2 days working at home (after 3 months) 37.5 hours per week (Mon-Thu Shifts across 8am - 8pm, Fri 9am - 5pm & 1 in 3 Sat 8am - 2pm) 28 days holidays (increasing to 31 days after 5 years) Pension (5% employee and minimum 4% employer contributions) Life Assurance (3 x annual salary) Free medical, dental and optical healthcare cash plan Responsibilities Manage a pipeline of both inbound and outbound calls to resolve customer queries. Create strong and trustworthy relationships with customers. Navigate and update relevant systems with customer information. Work to achieve set KPIs, ensuring these are met on a weekly basis. Ensure adherence to company policies and procedures. Skills and Experience Driven and Confident individual, willing to learn new skills. Strong Customer Service experience. Experience working to meet set KPIs. Available for Monday-Friday and occasional Saturday Shifts. Strong Computer Skills You must be able to pass a credit check and disclosure check to be successful in this position. For more information on these positions, please apply to the link and one of our Team will be in touch.

Communications Administrator £25,500 Kilmarnock - Hybrid Working (3 days office / 2 days from home) Mon-Fri 9 am to 5 pm My client, a global organisation based in Kilmarnock are on the lookout for a Administrator in the Communication Teams, this is a fantastic opportunity to join a global brand. If you have adminstration experience and are looking to join an organisation that genuinely care, then please reach out! Position Summary: What your day looks like Organising & processing our mail each day to ensure it is captured promptly Working on mailboxes and reports, ensuring we respond to our customers via both post and mail Working in a fast-paced environment, potentially moving between different workloads Working through statements and agreements, ensuring these are processed within SLA requirements. Once trained, work our GDPR cases, responding to SARs from our customers. What we expect from you Delivering great customer outcomes Prioritise and distribute correspondence to relevant departments. Great work ethic and attention to detail Positive, can do attitude and willingness to learn different work channels through cross skilling Self-motivated with the ability to work on own initiative as well as being an integral part of a wider team Efficiently managing your time and workload Working productively to achieve set targets For more information please contact, Codie Smith,