HDsurvey Experts Ltd

Customer Service Administrator Property Surveys £13 per hour plus exciting and generous incentives for hitting targets! Fully Remote Self-Employed / Contract position We are seeking a driven, organised and commercially minded individual to join our growing surveying practice. This is a fast-paced, client-facing role combining sales, scheduling, operational coordination and business development within the residential homebuyer survey sector. Speed, accuracy and professionalism are critical. The successful candidate will play a central role in converting enquiries, managing Surveyor diaries and helping drive business growth. Key Responsibilities Enquiry Management and Sales Conversion: Respond immediately to incoming homebuyer survey enquiries (via CRM and direct channels). Professionally present and sell our services to secure bookings. Issue clear, accurate confirmation emails outlining scope, price and terms. Ensure signed terms and payments are received promptly. Sales Progression and Administration: Monitor each instruction through to completion. Maintain accurate CRM records. Ensure correct email sequencing and documentation compliance. Surveyor Diary Management and Logistics: Coordinate property access with vendors and selling agents. Plan and schedule Surveyor appointments efficiently, aiming for two inspections per day. Apply logical route planning and geographic awareness to maximise productivity. Reconfirm all appointments 24 hours in advance. Post-Survey Follow-Up: Ensure Surveyors confirm access and raise any immediate concerns with clients within 24 hours. Maintain high standards of communication and professionalism. Business Development: Build and maintain relationships with local estate agents. Secure direct instructions from agents and their clients. Support management in developing repeat referral streams. Candidate Profile We are looking for someone who: Preferably has experience in property, residential sales, or homebuyer surveys. Is commercially aware and confident in selling professional services. Has strong organisational and logistical planning skills. Is personable, articulate and detail focused. Has a positive, proactive can-do mindset. Is ambitious and motivated to help build a growing business. Is comfortable working closely with management and contributing ideas. Reward and Progression We offer a competitive salary with fair and achievable bonus structures. Bonuses are linked to: Maintaining full Surveyor diaries. Securing repeat business from agents. Meeting agreed monthly job and revenue targets. This is an excellent opportunity for someone who wants responsibility, growth and meaningful impact within a dynamic property business.

Building Surveyor / Residential Property Surveyor £65,000 OTE Remote This is an excellent opportunity for a residential property surveyor seeking a balanced workload, strong operational support, and the chance to deliver high-quality residential surveys without unrealistic targets. If you ve also worked in the following roles, we d also like to hear from you: Residential Surveyor Chartered Surveyor Property Surveyor LOCATION: Working remotely from home you will visit sites within a commutable distance from your home. JOB TYPE: We can offer Full-Time or Part-Time positions (we also offer contract positions which can be discussed at interview) WORKING HOURS: Flexible JOB OVERVIEW We have a fantastic new job opportunity for a Building Surveyor / Residential Property Surveyor who is looking for a more sustainable and professionally rewarding role. As a Building Surveyor / Residential Property Surveyor, you will be responsible for delivering pre-acquisition residential surveys while maintaining high standards of accuracy, clarity, and client care. This role offers access to strong administrative support, diary management, and modern iPad-based reporting systems. The Building Surveyor / Residential Property Surveyor will also have opportunities to broaden their experience through expert witness work, stock condition surveys, and related instructions (the rates for these to be discussed), supported by ongoing CPD and mentoring. If you value professional standards, sensible workloads, and meaningful survey work, get in touch for more information. APPLY TODAY Ready to make your next career move Apply now for our Recruitment Team to review. DUTIES Your duties as the Building Surveyor / Residential Property Surveyor include: Conducting Residential Surveys: Completing pre-acquisition surveys to a high professional standard Report Production: Producing clear, accurate, and well-structured reports using iPad-based systems Time Management: Managing inspections efficiently while maintaining consistent quality Client Communication: Delivering professional and clear communication with clients and stakeholders Performance Targets: Meeting agreed targets with rewards linked to quality and performance Process Improvement: Engaging with continuous improvements to systems and processes Team Collaboration: Participating in team meetings, shared learning, and CPD activities CANDIDATE REQUIREMENTS ESSENTIAL Residential surveying experience RICS, CABE, or CIOB qualification Degree in surveying or building pathology Excellent written and verbal communication skills Strong organisational skills and attention to detail Competence using surveying equipment and iPad-based reporting systems Full UK driving licence Right to work in the UK THE OFFER Salary: Competitive package and performance incentives Strong operational support: admin, diary management, iPad-based reporting software, and full audit/compliance backing Benefits: pension, generous holiday allowance, and regular team meet-ups Professional development: CPD sessions, mentoring, and opportunities to broaden your experience Additional benefits: referral bonuses and team events HOW TO APPLY: To be considered for this job vacancy, please submit your CV and we will review your application.