10 Recruitment Ltd

Customer Service Assistant - Join a Friendly Team in Morley! Location: Morley, LS27 Pay: £12.75 per hour? Hours: Monday to Friday, 9am - 5pm Contract: Temporary (with potential to go permanent!) Are you a problem-solver with a knack for delivering top-notch customer service? Do you thrive in a fast-paced, friendly environment? If so, we've got just the role for you! A leading manufacturer in Morley is on the hunt for a Customer Service Assistant to step in for holiday and maternity cover. This is a fantastic opportunity to get your foot in the door with a business that values teamwork and efficiency. What You'll Be Doing: 60% inbox-based - Responding to customer queries via a bespoke email system 40% phone-based - Speaking with businesses and end customers to resolve issues Investigating and resolving delivery mishaps (wrong items, missing parts, etc.) Working closely with a tight-knit team of five in a friendly open-plan office ? What You Need to Succeed: ? Exceptional communication skills - both written and verbal? A professional & friendly phone manner - you'll be a key contact for customers? Attention to detail - accuracy is key when handling customer queries? A proactive, problem-solving mindset - finding solutions is what you do best! ? Why You'll Love It Here: Supportive, welcoming team Office-based role in a great location Potential for a permanent position Don't let this opportunity slip away! Apply now to be part of this fantastic team. We're shortlisting immediately, so don't wait! Call us on or check out our website for more details for more details.