Next Chapter Talent Limited

6 job(s) at Next Chapter Talent Limited

Next Chapter Talent Limited Edgware, Middlesex
Sep 13, 2026
Full time
Location: Local to Edgware Salary: £50,000 - £60,000 (DOE) Hours: Monday to Friday About the Company Our client is a well-established residential property management organisation responsible for overseeing a substantial portfolio of leasehold residential properties across England and Wales. Known for delivering a high standard of service to residents, leaseholders, and property owners, the business combines industry expertise with innovative technology to ensure effective portfolio management. The company offers a collaborative working environment that values professional development, employee wellbeing, and long-term career growth. The Role An exciting opportunity has arisen for an experienced Estate Manager to join the Asset Protection Team. This role plays a key part in ensuring compliance with relevant legislation, regulations, and industry best practice across a portfolio managed by third-party managing agents. The successful candidate will be responsible for maintaining high standards of property management, safety, compliance, and customer service while helping to create safe and well-managed residential environments. This position offers excellent exposure to a diverse property portfolio alongside ongoing training and professional development opportunities. Key Responsibilities Oversee the performance of external managing agents across operational, financial, compliance, engagement, and maintenance functions Identify, assess, and mitigate risks across the portfolio while supporting audit and compliance processes Support procurement activities and ensure adherence to governance procedures Monitor and report on service performance against agreed KPIs and service standards Contribute to strategic planning and continuous improvement initiatives Conduct regular property inspections and accurately record findings Attend resident and stakeholder meetings where required Manage, investigate, and appropriately escalate complaints and service issues Support and develop direct reports where applicable Monitor financial performance, including budgets, approvals, debt recovery, and related reviews Assist with crisis management planning and major insurance claims Ensure statutory compliance obligations and reporting requirements are met Support building remediation and improvement projects Assist with Building Safety Act compliance and enforcement activities Maintain oversight of portfolio-wide compliance and legislative requirements Support resident engagement initiatives and analyse complaint trends Oversee fire safety inspection programmes and remedial works Liaise with internal stakeholders, resident groups, managing agents, and regulatory authorities Maintain accurate records and compliance documentation, including the "golden thread" of building information Undertake any other duties reasonably required within the scope of the role About You Essential Experience & Qualifications Minimum 5 years' experience within residential property management Full UK driving licence Strong understanding of statutory obligations and compliance requirements Excellent knowledge of Landlord & Tenant legislation, Health & Safety regulations, and Building Safety legislation Relevant professional qualifications within property, facilities, compliance, or asset management Desirable Experience & Qualifications Client-side property management experience Professional qualifications such as NEBOSH, IWFM, MTPI, MRICS, or equivalent Skills & Competencies Strong analytical and problem-solving skills Excellent attention to detail Strategic thinker with a practical, solutions-focused approach Ability to make informed, data-driven decisions Excellent written and verbal communication skills Strong organisational and prioritisation abilities Proficient in Microsoft Office and compliance management systems Strong stakeholder management and relationship-building skills High levels of emotional intelligence, professionalism, and resilience What's on Offer? Competitive salary of £50,000 - £60,000 DOE Monday to Friday working hours Ongoing training and professional development Opportunity to work within a respected and growing organisation Collaborative and supportive team environment Exposure to a diverse and complex residential property portfolio Please note: This job description is intended to provide an overview of the role and is not an exhaustive list of duties or responsibilities. For a confidential discussion and to learn more about this opportunity, please contact Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy specialising in the placement of exceptional talent across the UK property sector. Whether you are considering your next career move or looking to strengthen your team, we would be delighted to hear from you.
Next Chapter Talent Limited Watford, Hertfordshire
Sep 13, 2026
Full time
Next Chapter Talent is delighted to partner with a respected property and estates services organisation in the search for an Estates Assistant . This is an excellent opportunity for a proactive, organised individual to support the operational delivery of property services and contribute to efficient, well-managed estates. You will be joining a collaborative team where accuracy, responsiveness, and excellent communication are highly valued. This role offers exposure to a broad range of property support functions and is ideal for someone who enjoys structured work, diverse duties, and helping deliver great customer experiences. The Role As an Estates Assistant, you will provide administrative and operational support across estate activities, ensuring that key tasks are followed through efficiently and stakeholders are kept informed. You will help maintain service quality, smooth workflow, and positive communication across multiple workstreams. Key Responsibilities Administrative Support Maintain and manage tracker sheets and logs for tasks, works, and follow-ups Monitor and organise a busy central inbox, ensuring timely responses and accurate allocation of queries Update records to ensure data integrity and accessibility Customer & Resident Engagement Handle resident queries and requests professionally via phone and email Communicate with internal teams to provide updates, clarify tasks, and escalate issues when required Keep residents informed of progress on repairs, works, or general enquiries Escalate complex or sensitive issues to senior team members as appropriate Communication & Coordination Liaise with contractors, internal teams, and service providers to coordinate activities Assist with scheduling and follow-up for works and appointments Draft and distribute routine communications and notices General Support Assist the estates team with ad-hoc tasks as required Support continuous improvement of administrative processes Assist with record keeping, filing, and documentation control About You We are looking for candidates who demonstrate: Strong organisational and time management skills Excellent written and verbal communication, including phone correspondence with residents and internal teams Proficiency in Microsoft Office (especially Excel and Outlook) The ability to manage competing priorities and tight timelines A professional approach to customer service and stakeholder interaction Comfort working with multiple systems and high volumes of email correspondence Some industry experience in property, estates, or facilities support is required, but even if limited, a positive attitude, strong attention to detail, and a willingness to learn are key. What's On Offer A supportive, team-oriented working environment Opportunities to grow your skills and deepen your operational knowledge Exposure to a broad range of estate support activities A company structure built to facilitate your future career growth Please note: This overview is designed to give a clear sense of the role, though it isn't an exhaustive list of every responsibility or requirement. To learn more about this opportunity, please reach out to Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy who specialise in placing exceptional talent across the UK. If you're considering a new challenge or are recruiting for your team, please get in touch.
Next Chapter Talent Limited
Sep 13, 2026
Full time
Next Chapter Talent is proud to be representing a respected, independent London-based property management firm in the search for a Senior Block Manager . Our client has built a reputation for delivering considered, transparent and consistently high-quality block management across London and the Home Counties. Their portfolio includes a number of complex, high-rise and multi-occupancy developments, and their approach is deliberately relationship-led rather than volume-driven. They are now seeking a Senior Block Manager who brings both technical depth and professional maturity - someone who takes ownership, communicates with authority and operates with quiet confidence. The Role You will take full ownership of a circa 700-unit residential portfolio, with buildings clustered locally to enable effective, hands-on management and presence. The portfolio includes high-rise and complex developments, requiring a strategic, organised and forward-thinking approach. This is a senior position requiring someone comfortable operating at both operational and advisory level - balancing day-to-day delivery with long-term planning, client partnership and commercial oversight. You will be trusted to lead, not just manage. Key Responsibilities Portfolio & Asset Management Full operational responsibility for a locally clustered portfolio of circa 700 units, including high-rise developments Carrying out detailed site inspections with structured, professional reporting Overseeing both reactive maintenance and planned preventative works programmes Taking a strategic view of asset performance, identifying risks, opportunities and long-term improvements Driving consistently high service delivery standards across all buildings Major Works & Section 20 Leading on major works projects from inception through to completion Managing the full Section 20 consultation process, including notices, tendering and contractor engagement Advising clients with a forward-thinking, commercially aware approach to project planning and delivery Coordinating with surveyors, contractors and legal advisors where required Compliance & Building Safety Ensuring full compliance with all relevant legislation, including fire safety and high-rise building regulations Maintaining robust, audit-ready health & safety records Overseeing risk assessments, inspections and remedial actions Managing insurance placements and claims with diligence Financial & Commercial Management Preparing and managing service charge budgets across complex schemes Monitoring expenditure, forecasting and clearly explaining variances Reviewing and approving contractor invoices with strong commercial awareness Supporting reserve fund planning with a long-term, strategic mindset Client & Stakeholder Leadership Acting as the primary point of contact for resident directors, freeholders and leaseholders Leading AGMs, board meetings and client reviews with confidence and clarity Building strong, long-term relationships through transparency, consistency and trust Managing expectations with professionalism and sound judgement, even in challenging situations Leasehold & Legal Matters Interpreting complex lease provisions with confidence Serving statutory notices, including those relating to Section 20 and other leasehold requirements Liaising with legal professionals on disputes, breaches and tribunal matters where necessary About You Proven experience operating at Senior Block Manager level within UK residential property management Experience managing large, complex or high-rise portfolios, ideally of a similar scale Strong track record of delivering Section 20 major works projects Excellent financial and service charge management capability Sound understanding of leasehold legislation and compliance frameworks A forward-thinking and strategic mindset, with the ability to plan beyond the immediate Exceptional relationship management and stakeholder engagement skills A clear, composed and highly professional communication style Commercially aware, detail-focused and solutions-driven Professional qualifications minimum of ATPI, ideally MTPI are essential You will be someone who takes pride in doing things properly - structured, organised and accountable - with the confidence to operate autonomously and the judgement to advise at a senior level. The Opportunity This is not a high-volume, transactional environment. It is measured, well-organised and quality-led - suited to a property professional who values clarity, consistency and long-term relationships over noise and short-term delivery. If you are a strategic, relationship-focused Senior Block Manager looking to take ownership of a well-structured, locally managed portfolio with exposure to complex assets, we would welcome a confidential conversation. To learn more about this opportunity, please contact Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy specialising in the placement of exceptional property professionals across the UK.
Next Chapter Talent Limited
Sep 13, 2026
Full time
Sales Negotiator - SW London Up to £25,000 Basic Salary + Car Allowance Circa £35,000 Guaranteed for 4 Months 10-20% Commission Join a Branch That Is Already Winning Are you an ambitious sales professional looking for a role where your earning potential, development and career progression can genuinely match your ability? We are looking for a Sales Negotiator to join a highly successful and established branch in South West London, currently on track to achieve an incredible £1 million in revenue this year. This is a branch that consistently performs at the highest level, with a dominant market share across its core postcodes and an experienced team of professionals who have built and progressed their careers within the business. Now, they are looking for another ambitious individual to join the team and contribute to the next stage of their success. Why This Opportunity? This isn't simply an opportunity to join a busy estate agency. You'll be joining a branch with a proven track record, strong local presence and a culture where ambitious people are given the opportunity to progress. To support you as you establish yourself within the role, you'll receive a guaranteed income of up to £35,000 for your first four months. This gives you valuable time to build relationships, develop your pipeline and get some of your initial sales underway and progressing before moving onto the full commission structure. With the right performance, there is significant scope to build your earnings beyond the basic salary. The Role As a Sales Negotiator, you'll be central to the branch's sales performance, working closely with buyers and vendors and taking responsibility for driving opportunities forward. Your day-to-day responsibilities will include: Managing buyers throughout their property search, understanding their requirements and identifying suitable opportunities. Conducting property viewings and using your knowledge of the market to deliver an excellent experience for prospective buyers. Maintaining strong vendor relationships, keeping clients informed and providing valuable feedback following viewings. Handling offers from initial receipt through to negotiation, using your commercial judgement to secure the best possible outcome. Proactively generating new opportunities through telephone prospecting, relationship building, networking and your knowledge of the local area. Taking ownership of agreed sales and helping to maintain momentum through to completion. Advising clients throughout the sales process and ensuring they receive a professional, informed and proactive service. Identifying opportunities to introduce clients to other areas of the business and maximise referral opportunities. Working collaboratively with the wider branch and business to ensure clients receive a joined-up experience. Staying informed on local market activity, property values and competitor performance to help strengthen the branch's position. Who Are We Looking For? We're ideally looking for someone with previous estate agency or property sales experience, particularly someone who is already comfortable operating within a busy sales environment. That said, we're equally interested in hearing from high-performing sales professionals from other industries. If you're used to working towards ambitious targets, managing a strong pipeline and converting opportunities, your skills could transfer extremely well into this role. You'll need to be: Naturally confident, personable and able to build relationships quickly. A strong negotiator who enjoys achieving the best possible result. Commercially driven, with a genuine appetite to earn. Proactive and comfortable generating your own opportunities. Resilient and able to perform in a fast-paced, target-led environment. Highly organised, with the ability to manage multiple buyers, vendors and transactions at once. An excellent communicator across face-to-face meetings, telephone conversations and written correspondence. Ambitious about developing your career and taking on greater responsibility. Passionate about delivering an exceptional client experience. Knowledge of the SW London property market would be advantageous, but it isn't essential. What's more important is your ability to learn quickly, understand your patch and build relationships within it. What You'll Receive £25,000 basic salary Circa £35,000 guaranteed income for your first 4 months Commission from 10% up to 20% Additional earning potential through business referrals Car allowance The opportunity to join a top-performing SW London branch A strong and established local market position An experienced team with a proven history of internal progression Genuine opportunities for career development The chance to significantly increase your earnings based on your performance Working Hours Monday-Friday: 9am-6pm Saturday: 9am-3pm Saturday rota: Every other Saturday / 1 in 3 - TBC A full UK driving licence and access to your own vehicle are essential for this position. A car allowance is provided. Ready to Take Your Career Further? If you're already an experienced Sales Negotiator, or you're a proven sales professional ready to make the move into property, this is an opportunity to join a branch that is already delivering exceptional results. With £1 million in revenue within reach, market-leading performance across its core postcodes, a strong team culture and genuine career progression, you'll be joining a business where success is already happening - and where you can play a significant part in what comes next. If you're driven by results, motivated by earning potential and ready to progress your career, we'd love to hear from you. To learn more about this opportunity, please contact Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy specialising in the placement of exceptional property professionals across the UK.
Next Chapter Talent Limited
Sep 12, 2026
Full time
Finance Director - Fintech - High-Growth International Business Next Chapter Talent is working with an ambitious, rapidly growing financial services business seeking a commercially minded Finance Director to join its senior leadership team. This is a hands-on leadership role for a qualified accountant and current Finance Director with strong technical expertise, commercial judgement and experience operating within a regulated environment. Reporting to the CFO, you will oversee financial reporting, controls, regulatory submissions, capital management and governance, while acting as a strategic partner to the wider business. You will manage complexity across multiple entities and jurisdictions and help develop a scalable, efficient finance function as the business continues to grow internationally. The Role Leading monthly management reporting for senior leadership and Board review. Overseeing statutory accounts, year-end processes and external audit relationships. Maintaining robust financial controls, including reconciliations, delegated authorities and segregation of duties. Managing technical accounting matters and ensuring the integrity of the general ledger and balance sheet. Developing finance policies, processes and controls as the business scales. Driving automation, efficiency and continuous improvement across the finance function. Overseeing corporation tax, VAT and employment tax obligations with specialist support where required. Owning FCA financial and regulatory reporting, ensuring accurate and timely submissions. Monitoring own funds and capital adequacy against regulatory requirements and agreed internal buffers. Supporting forward capital planning alongside the CFO and FP&A leadership. Providing financial, capital and prudential information to the Board and relevant committees. Supporting internal audit, risk and compliance teams with financial, capital and liquidity information. Maintaining appropriate finance risk and control frameworks. Leadership & Commercial Partnership Managing two direct reports, you will develop the finance team, build capability and ensure effective succession and cross-training. You will partner closely with senior stakeholders across Commercial, Product, Operations, Risk and Technology, providing insight to support sound commercial decisions. You will also deputise for the CFO when required, representing the finance function with senior stakeholders, investors, banking partners, auditors and regulatory contacts. The role includes responsibility for supporting counterparty and supplier credit assessments, maintaining relevant credit policies and contributing to exposure reporting. What We're Looking For We are seeking a qualified accountant, ideally ACA, with significant senior-level experience within financial services, fintech, payments or another regulated environment. You should have: Strong UK GAAP and IFRS knowledge. Extensive financial reporting and financial control experience. Proven FCA regulatory reporting experience. Strong understanding of capital requirements and own-funds considerations. Experience within payments, e-money, FX or a comparable financial services environment. Working knowledge of UK tax, including VAT within financial services. Experience managing statutory accounts and external auditors. Excellent communication skills with the confidence to present complex financial and regulatory matters to senior stakeholders. Proven people leadership experience. Strong commercial judgement and a practical, solutions-focused approach. A track record of improving processes, systems and automation. You will be comfortable working under pressure, making sound decisions within a regulated environment and balancing rigorous financial control with the pace of a high-growth business. What Success Looks Like Success will be measured through accurate and timely Board reporting, an efficient month-end process, strong audit outcomes, timely FCA submissions, effective financial controls, appropriate capital headroom and the continued development of a capable finance team. Benefits 25 days' annual leave plus bank holidays Additional day off for your birthday Long-service holiday rewards Flexible work-abroad scheme Competitive pension through salary exchange Annual discretionary bonus, subject to eligibility Financial education and planning support Interest-free season ticket loan Salary exchange nursery scheme Life insurance Healthcare and wellbeing platform Dental, optical and physiotherapy support Virtual GP access Mental health and stress support Enhanced parental leave Cycle to work scheme Flexible benefits Career development and progression opportunities Regular team events and social activities This is an excellent opportunity for an experienced Finance Director to join a fast-scaling international business and play a significant role in shaping its finance function and supporting its continued growth. To learn more about this opportunity, please contact Zara Benson at Next Chapter Talent.
Next Chapter Talent Limited Borehamwood, Hertfordshire
Sep 12, 2026
Full time
Senior Property Manager - Hertfordshire Up to £50,000 Basic Salary + Discretionary Bonus OTE circa £55, Days Holiday + Bank Holidays The Opportunity A highly established and well-regarded property management company is looking to appoint an experienced Property Manager to take ownership of a varied residential portfolio, including high-rise buildings, totalling approximately 328 units. The company prides itself on delivering a professional, responsive and personal service to its clients and residents. This is an excellent opportunity for an experienced Property Manager who enjoys taking ownership of their portfolio and working within a professional, collaborative environment. Key Responsibilities Take responsibility for the day-to-day management of the portfolio, maintaining strong relationships with clients, leaseholders and residents. Manage the specific operational and compliance requirements associated with high-rise residential buildings. Carry out regular property inspections, identifying and following up on maintenance, health and safety and operational matters. Oversee repairs, contractors and specialist consultants, ensuring works are completed effectively, to the appropriate standard and represent value for money. Coordinate major works programmes, including planning, budgeting, consultation and communication with relevant stakeholders. Handle resident and client complaints professionally, taking ownership of issues and driving them through to resolution. Maintain oversight of statutory compliance, inspections, risk assessments and associated records. Work closely with financial colleagues on budgets, expenditure, reserve funds and major works funding. Oversee site-based staff and ensure appropriate standards of service are maintained. Attend AGMs and other client meetings where required, representing the company professionally and ensuring appropriate preparation. Maintain accurate and comprehensive property records and ensure all management procedures and lease requirements are followed. About You The ideal candidate will be an experienced Senior Property Manager with a strong background in residential block management and proven experience managing the complexities associated with high-rise buildings. You will demonstrate a strong understanding of the Building Safety Act (BSA) and the wider compliance requirements relevant to higher-risk residential buildings. Experience dealing with building safety, statutory compliance, major works and associated stakeholders will be essential. MTPI or AssocRICS qualification would be advantageous. We're looking for someone who is highly organised, detail-focused and confident managing a varied and complex workload. Strong communication skills, sound judgement and a practical, solutions-focused approach are essential. The company is particularly keen to speak with locally based candidates who know the area well, understand the local property market and can comfortably travel between the managed developments. A full UK driving licence and access to your own vehicle are essential. Package Up to £50,000 basic salary Discretionary bonus paid twice yearly Target-based bonus, with OTE of approximately £55,000 25 days annual leave plus bank holidays Ongoing training and professional development A professional and supportive working environment If you're an experienced Property Manager with high-rise experience and a strong understanding of building safety requirements, this is an excellent opportunity to take ownership of an established portfolio within a professional and well-regarded business. To learn more about this opportunity, please contact Zara Benson at Next Chapter Talent. Next Chapter Talent is a boutique, founder-led property recruitment consultancy specialising in the placement of exceptional property professionals across the UK.