Hello Charlie Limited

Interested in applying? Please send your CV and a cover email to . ABOUT HELLO CHARLIE We create visual content for Broadcast, Live Events, Music, OOH, Commercials, Branding and Digital Media. With studios in Bristol and London, we work closely with global production companies, agencies, artists and brands. We forge ideas from initial concept through to completion, engaging with clients at every stage to ensure creativity, unity and vision. As we continue to grow, we are creating a new role at the heart of the company - supporting our Managing Director while also playing a key role in the smooth running of our production and studio operations. This is not a traditional PA role. We are looking for someone experienced, proactive and confident who can help define and evolve this position as the company scales. THE ROLE This is a newly created role supporting the Managing Director (MD), with additional responsibility supporting the Production team and liaising with our Operations Manager in Bristol. You will act as a strategic right hand to the MD managing time, priorities, communication and internal coordination, while also ensuring the production department stays aligned and informed. We are looking for someone who brings experience, structure and foresight, someone who sees what needs to happen before being asked. EXECUTIVE SUPPORT TO THE MD Full email management, including drafting responses, filtering priorities and managing inbox flow Complex diary management across both professional and personal commitments Coordinating internal and external meetings across multiple time zones Managing domestic and international travel arrangements alongside day-to-day personal and professional logistical coordination to ensure seamless scheduling and organisation. Preparing the MD for meetings: digesting notes, summarising key points and paraphrasing information clearly Tracking follow-ups and ensuring actions are completed Acting as a key communication bridge between the MD and the wider team Maintaining discretion and handling confidential information appropriately Drafting, proofreading and formatting high-quality reports, proposals and presentations Assisting with business development administration, including client correspondence and proposal tracking Attending Board meetings where required, taking minutes and circulating documentation PRODUCTION & MD COORDINATION Acting as the key point of contact between the Managing Director and the Production team Liaising regularly with Producers to understand which projects require MD involvement Ensuring the MD is aware of upcoming milestones, meetings, approvals and deadlines Coordinating MD attendance at key project meetings and reviews Managing diary alignment so production priorities are accurately reflected Maintaining clear communication so the Production team has visibility on MD availability Helping ensure no critical project touchpoints are missed STUDIO MANAGEMENT (LIGHT) Preparing the London studio for client visits, ensuring the space is welcoming, organised and presentation-ready Coordinating meeting room setup and hospitality ahead of client sessions Liaising with the Studio Manager in Bristol to maintain consistency across locations Monitoring and replenishing studio sundries and stock Supporting general studio organisation to ensure a smooth day-to-day working environment ABOUT YOU 2+ years experience as an Executive PA, EA or senior support professional Proven experience working within the creative industry is essential (broadcast, design, media, production or similar environments) Experience working within a production environment is highly desirable Highly organised with exceptional attention to detail Able to confidently digest complex information and summarise it clearly Commercially aware and comfortable around production conversations Calm under pressure with strong prioritisation skills Proactive, solutions-focused and self-directed Interested in shaping and growing a role rather than simply maintaining one WHY THIS ROLE IS DIFFERENT This is a newly created position within the company, designed to strengthen executive and operational support as we grow. You will take full responsibility for the management and coordination of the MD's time, communication and workflow, ensuring they are fully supported across both professional and personal commitments. Alongside this, you will work closely with the Head of Production and Operations Manager to identify where additional structure and support are needed across studio management and production coordination. This role will help shape how executive and operational support functions as the company evolves. We are looking for someone who brings experience, initiative and perspective - someone confident enough to help define the rhythm, communication flow and organisational structure that allows leadership and production to operate at their best. Our London studio is based in the heart of Soho, surrounded by the energy, culture and creativity that inspires the work we make. We believe great ideas are built in great environments, so alongside the hard work, we make time to enjoy it too. From regular company socials and Wednesday lunches, to snacks always on hand in the office, we create space to connect as a team. We celebrate the big moments properly, with wrap parties after major projects, a summer party and a Christmas party - because the best work deserves to be recognised together. Interested in applying? Please send your CV and a cover email to .

A creative agency in London is seeking an Executive PA to support the Managing Director. This role involves comprehensive email and diary management, ensuring smooth coordination of production and aligning priorities. The ideal candidate has 2+ years of experience in a creative or production environment, with a strong focus on organization and proactive solutions. This is an exciting opportunity to shape the role and contribute significantly as the company grows.