CHL Head Office - Management

Criterion Hospitality is looking for a hands on Hotel Manager to take full ownership of day to day hotel performance. This is not a desk based role. We want a visible, decisive leader who leads from the front, drives standards, improves performance quickly, and builds strong, motivated teams. You will take accountability for operations, guest experience, and commercial results - managing change confidently, controlling costs, and ensuring the hotel performs at its best every day. Salary: £50k - £55k Key Skills & Competencies Thrives under pressure, manages multiple tasks effectively, and makes sound decisions quickly. Comfortable working in a fast paced environment, prioritising tasks and resolving challenges efficiently. Able to adapt quickly, manage competing priorities, and respond proactively to issues. Performs well in a dynamic setting, balancing multiple responsibilities with strong problem solving skills. Experienced in managing high volume workloads while maintaining accuracy and attention to detail. Strong leadership, communication, and interpersonal skills. Knowledge of hotel management systems (PMS, Opera, etc.). Strong financial awareness with a focus on cost control, operational efficiency, and revenue optimisation. Typical Day to Day Responsibilities (Cost & Efficiency Focused) Review hotel occupancy and reservations, managing inventory to optimise revenue and minimise waste. Analyse daily financial reports, monitor expenditure, and identify cost saving opportunities. Manage staff rotas and labour costs while maintaining high service standards. Recommend procurement and supply orders, ensuring cost effective purchasing. Monitor operational efficiency and implement measures to reduce waste and maximise resources. Oversee housekeeping and maintenance operations to ensure efficient resource use and cost control. Address guest complaints promptly while balancing service quality with operational efficiency. Ensure compliance with all health, safety, and operational policies in a cost conscious manner. What You Bring 5-10 years' hotel or senior operational experience, ideally within budget or high volume environments (such as EasyHotel, Travelodge, Premier Inn or similar), with a hands on leadership style, proven experience driving performance and operational change, strong commercial awareness focused on costs and results, and excellent communication and practical problem solving skills.