Permanent Strategic Account Manager We are looking for an experienced Strategic Account Manager to develop and grow relationships with key clients, driving long-term business partnerships and identifying new opportunities. You'll work closely with senior stakeholders to understand business objectives, translate them into technology solutions, and oversee the successful delivery of strategic programmes. This is a client-facing role requiring strong commercial awareness, relationship management, and the ability to manage complex accounts. Key Responsibilities Build and strengthen relationships across key client accounts. Identify new business opportunities and support account growth. Manage a portfolio of strategic projects and client engagements. Develop and maintain account plans and monitor performance. Lead contract renewals and support pre-sales activities. Collaborate with delivery teams to ensure successful project outcomes. Coordinate resources and drive client satisfaction. Requirements 5+ years' experience in Account Management, Sales, Consulting, or Project Management. At least 3 years' experience within a technology or professional services environment. Proven experience managing large strategic accounts or programmes. Experience overseeing portfolios valued at 8m- 10m. Strong commercial, stakeholder management, and negotiation skills. Good understanding of software development, technology solutions, and digital transformation. Comfortable working with multinational teams. Willingness to travel within the UK as required. Desirable Experience within the Retail sector. Experience working with large enterprise organisations. This is an excellent opportunity to join a growing organisation where you can build strategic client relationships, influence business growth, and deliver high-impact technology solutions.
Aug 25, 2026
Full time
Permanent Strategic Account Manager We are looking for an experienced Strategic Account Manager to develop and grow relationships with key clients, driving long-term business partnerships and identifying new opportunities. You'll work closely with senior stakeholders to understand business objectives, translate them into technology solutions, and oversee the successful delivery of strategic programmes. This is a client-facing role requiring strong commercial awareness, relationship management, and the ability to manage complex accounts. Key Responsibilities Build and strengthen relationships across key client accounts. Identify new business opportunities and support account growth. Manage a portfolio of strategic projects and client engagements. Develop and maintain account plans and monitor performance. Lead contract renewals and support pre-sales activities. Collaborate with delivery teams to ensure successful project outcomes. Coordinate resources and drive client satisfaction. Requirements 5+ years' experience in Account Management, Sales, Consulting, or Project Management. At least 3 years' experience within a technology or professional services environment. Proven experience managing large strategic accounts or programmes. Experience overseeing portfolios valued at 8m- 10m. Strong commercial, stakeholder management, and negotiation skills. Good understanding of software development, technology solutions, and digital transformation. Comfortable working with multinational teams. Willingness to travel within the UK as required. Desirable Experience within the Retail sector. Experience working with large enterprise organisations. This is an excellent opportunity to join a growing organisation where you can build strategic client relationships, influence business growth, and deliver high-impact technology solutions.
Permanent Lead/Head of Operations and IT - Insurance - The City, London My client, an insurance organisation has a great opportunity for a Head of Operations and IT to join them. You must have a good background in insurance well as be experienced in: - Leading the Company's operational resilience, business continuity, disaster recovery, technology risk, and outsourced IT and operational services. - Managing Third Party Service providers - Cyber governance - Reporting to senior management This role could suit someone who has had exposure and experience working in the above areas and looking for a step up in their next role.
Jul 30, 2026
Full time
Permanent Lead/Head of Operations and IT - Insurance - The City, London My client, an insurance organisation has a great opportunity for a Head of Operations and IT to join them. You must have a good background in insurance well as be experienced in: - Leading the Company's operational resilience, business continuity, disaster recovery, technology risk, and outsourced IT and operational services. - Managing Third Party Service providers - Cyber governance - Reporting to senior management This role could suit someone who has had exposure and experience working in the above areas and looking for a step up in their next role.
We are looking for an experienced Field Operations Manager to lead and oversee the day-to-day performance of multiple car park locations, ensuring operational excellence, compliance, and outstanding customer service. This is a hands-on leadership role suited to someone with strong operational knowledge of the parking or facilities management sector , combined with a solid understanding of the software and technology systems that support modern parking operations. Key Responsibilities Manage and support a team of field-based supervisors, wardens, and site staff across multiple locations Oversee smooth, safe, and efficient day-to-day operations Drive performance, service standards, and KPI delivery Ensure full compliance with health & safety and regulatory requirements Monitor revenue, reporting, and operational budgets Conduct regular site audits and inspections Handle escalations, incidents, and customer complaints Lead recruitment, training, and development of field teams Work closely with technology providers and internal teams to optimise system performance Identify and implement process and system improvements to enhance efficiency Systems & Technology Strong working knowledge of parking management software and back-office platforms Experience with ANPR systems, enforcement technology, pay & display / pay-on-foot systems, and cashless parking solutions Confident using reporting dashboards and data to drive operational decisions Comfortable troubleshooting basic system or hardware issues in the field Experience implementing or upgrading operational software is highly desirable About You Proven experience in field operations, multi-site, or facilities/parking operations management Strong understanding of the car parking industry Tech-savvy with good systems knowledge and data literacy Experience leading remote or dispersed teams Commercially aware with strong problem-solving skills Excellent communication and stakeholder management skills Highly organised and able to manage multiple priorities Full UK driving licence required
May 20, 2026
Full time
We are looking for an experienced Field Operations Manager to lead and oversee the day-to-day performance of multiple car park locations, ensuring operational excellence, compliance, and outstanding customer service. This is a hands-on leadership role suited to someone with strong operational knowledge of the parking or facilities management sector , combined with a solid understanding of the software and technology systems that support modern parking operations. Key Responsibilities Manage and support a team of field-based supervisors, wardens, and site staff across multiple locations Oversee smooth, safe, and efficient day-to-day operations Drive performance, service standards, and KPI delivery Ensure full compliance with health & safety and regulatory requirements Monitor revenue, reporting, and operational budgets Conduct regular site audits and inspections Handle escalations, incidents, and customer complaints Lead recruitment, training, and development of field teams Work closely with technology providers and internal teams to optimise system performance Identify and implement process and system improvements to enhance efficiency Systems & Technology Strong working knowledge of parking management software and back-office platforms Experience with ANPR systems, enforcement technology, pay & display / pay-on-foot systems, and cashless parking solutions Confident using reporting dashboards and data to drive operational decisions Comfortable troubleshooting basic system or hardware issues in the field Experience implementing or upgrading operational software is highly desirable About You Proven experience in field operations, multi-site, or facilities/parking operations management Strong understanding of the car parking industry Tech-savvy with good systems knowledge and data literacy Experience leading remote or dispersed teams Commercially aware with strong problem-solving skills Excellent communication and stakeholder management skills Highly organised and able to manage multiple priorities Full UK driving licence required
We are looking for an experienced Field Operations Manager to lead and oversee the day-to-day performance of multiple car park locations, ensuring operational excellence, compliance, and outstanding customer service. This is a hands-on leadership role suited to someone with strong operational knowledge of the parking or facilities management sector , combined with a solid understanding of the software and technology systems that support modern parking operations. Key Responsibilities Manage and support a team of field-based supervisors, wardens, and site staff across multiple locations Oversee smooth, safe, and efficient day-to-day operations Drive performance, service standards, and KPI delivery Ensure full compliance with health & safety and regulatory requirements Monitor revenue, reporting, and operational budgets Conduct regular site audits and inspections Handle escalations, incidents, and customer complaints Lead recruitment, training, and development of field teams Work closely with technology providers and internal teams to optimise system performance Identify and implement process and system improvements to enhance efficiency Systems & Technology Strong working knowledge of parking management software and back-office platforms Experience with ANPR systems, enforcement technology, pay & display / pay-on-foot systems, and cashless parking solutions Confident using reporting dashboards and data to drive operational decisions Comfortable troubleshooting basic system or hardware issues in the field Experience implementing or upgrading operational software is highly desirable About You Proven experience in field operations, multi-site, or facilities/parking operations management Strong understanding of the car parking industry Tech-savvy with good systems knowledge and data literacy Experience leading remote or dispersed teams Commercially aware with strong problem-solving skills Excellent communication and stakeholder management skills Highly organised and able to manage multiple priorities Full UK driving licence required
Apr 22, 2026
Full time
We are looking for an experienced Field Operations Manager to lead and oversee the day-to-day performance of multiple car park locations, ensuring operational excellence, compliance, and outstanding customer service. This is a hands-on leadership role suited to someone with strong operational knowledge of the parking or facilities management sector , combined with a solid understanding of the software and technology systems that support modern parking operations. Key Responsibilities Manage and support a team of field-based supervisors, wardens, and site staff across multiple locations Oversee smooth, safe, and efficient day-to-day operations Drive performance, service standards, and KPI delivery Ensure full compliance with health & safety and regulatory requirements Monitor revenue, reporting, and operational budgets Conduct regular site audits and inspections Handle escalations, incidents, and customer complaints Lead recruitment, training, and development of field teams Work closely with technology providers and internal teams to optimise system performance Identify and implement process and system improvements to enhance efficiency Systems & Technology Strong working knowledge of parking management software and back-office platforms Experience with ANPR systems, enforcement technology, pay & display / pay-on-foot systems, and cashless parking solutions Confident using reporting dashboards and data to drive operational decisions Comfortable troubleshooting basic system or hardware issues in the field Experience implementing or upgrading operational software is highly desirable About You Proven experience in field operations, multi-site, or facilities/parking operations management Strong understanding of the car parking industry Tech-savvy with good systems knowledge and data literacy Experience leading remote or dispersed teams Commercially aware with strong problem-solving skills Excellent communication and stakeholder management skills Highly organised and able to manage multiple priorities Full UK driving licence required
