A financial technology company in the UK is seeking a Partner Experience professional to enhance partnerships through effective onboarding and relationship management. The ideal candidate will have over 3 years of experience in customer success or implementation in B2B SaaS settings. Responsibilities include leading implementations, maintaining relationships, and ensuring measurable value for partners. This role offers competitive salary, autonomy, and opportunities for professional growth.
Feb 28, 2026
Full time
A financial technology company in the UK is seeking a Partner Experience professional to enhance partnerships through effective onboarding and relationship management. The ideal candidate will have over 3 years of experience in customer success or implementation in B2B SaaS settings. Responsibilities include leading implementations, maintaining relationships, and ensuring measurable value for partners. This role offers competitive salary, autonomy, and opportunities for professional growth.
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role We're looking for a Partner Support to be the front line for our customers, the person advisers reach out to when they need help, and the reason they trust Saturn to deliver. This is a hands on, customer facing role. You'll handle inbound support queries, help firms get the most out of Saturn's platform, troubleshoot issues, and work closely with Product Operations and Engineering. This role is a launchpad. You'll develop a deep understanding of how financial advisers work and what they need. People who excel here will have a clear path to grow into Partners, Partner Experience, Product, GTM and Operations. We're looking for someone early in their career who is hungry to learn, takes pride in doing things properly, and wants to build something meaningful. What You'll Do Be the first point of contact for customer experience Troubleshoot product issues and work with Product to ensure these aren't recurring Help onboard new firms to the platform, guiding users through setup, features, and best practices Build and maintain help documentation, FAQs, and support resources Spot patterns in support queries and feed insights back to Product - you'll be one of the closest people to the customer voice Track and manage support tickets with discipline Support the broader Partnerships team with operational tasks, customer comms, and ad hoc projects Who You Are 0-18 months of experience in any customer facing, support, or operations role A clear communicator - you write well, you're patient, and can explain with clarity Naturally organised and reliable Curious about technology and how products work Comfortable with ambiguity Care in every interaction Nice To Have Any exposure to financial services, wealth management, or fintech Experience using CRMs or Intercom What Values We're Looking For and what you can expect the Saturn team to be Pursue Greatness: Strive for excellence in everything you do, iterating, learning, growing, and embracing discipline to drive progress. Earn Trust: Build strong relationships through integrity, transparency, and delivering on your promises. Seek Truth: Be data driven, curious, and unafraid to challenge assumptions in pursuit of the best solutions. Be Audacious: Dream big, take ownership, take calculated risks, and push boundaries to create meaningful progress. Orbit Together: Collaborate with a shared mission, knowing collective success drives greater outcomes. Will to Care: Care about your team, customers and work to the extreme degree; Read Unreasonable Hospitality. What We Offer Competitive salary and equity Opportunity to build your life's work Autonomy and ownership in your work Offsites in Tropical places Dental and best in class medical insurance Budget for learning and professional growth Access to world class gym and wellness
Feb 28, 2026
Full time
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role We're looking for a Partner Support to be the front line for our customers, the person advisers reach out to when they need help, and the reason they trust Saturn to deliver. This is a hands on, customer facing role. You'll handle inbound support queries, help firms get the most out of Saturn's platform, troubleshoot issues, and work closely with Product Operations and Engineering. This role is a launchpad. You'll develop a deep understanding of how financial advisers work and what they need. People who excel here will have a clear path to grow into Partners, Partner Experience, Product, GTM and Operations. We're looking for someone early in their career who is hungry to learn, takes pride in doing things properly, and wants to build something meaningful. What You'll Do Be the first point of contact for customer experience Troubleshoot product issues and work with Product to ensure these aren't recurring Help onboard new firms to the platform, guiding users through setup, features, and best practices Build and maintain help documentation, FAQs, and support resources Spot patterns in support queries and feed insights back to Product - you'll be one of the closest people to the customer voice Track and manage support tickets with discipline Support the broader Partnerships team with operational tasks, customer comms, and ad hoc projects Who You Are 0-18 months of experience in any customer facing, support, or operations role A clear communicator - you write well, you're patient, and can explain with clarity Naturally organised and reliable Curious about technology and how products work Comfortable with ambiguity Care in every interaction Nice To Have Any exposure to financial services, wealth management, or fintech Experience using CRMs or Intercom What Values We're Looking For and what you can expect the Saturn team to be Pursue Greatness: Strive for excellence in everything you do, iterating, learning, growing, and embracing discipline to drive progress. Earn Trust: Build strong relationships through integrity, transparency, and delivering on your promises. Seek Truth: Be data driven, curious, and unafraid to challenge assumptions in pursuit of the best solutions. Be Audacious: Dream big, take ownership, take calculated risks, and push boundaries to create meaningful progress. Orbit Together: Collaborate with a shared mission, knowing collective success drives greater outcomes. Will to Care: Care about your team, customers and work to the extreme degree; Read Unreasonable Hospitality. What We Offer Competitive salary and equity Opportunity to build your life's work Autonomy and ownership in your work Offsites in Tropical places Dental and best in class medical insurance Budget for learning and professional growth Access to world class gym and wellness
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role We're looking for a Partner to own and grow Saturn's enterprise relationships. You'll manage the full sales cycle for our largest accounts including: national advice networks, consolidators, and large wealth management firms. What You'll Do Own the full enterprise sales cycle: prospecting, discovery, stakeholder engagement, proposals, and close Build and manage a pipeline of opportunities with accurate forecasting and disciplined deal management Run tailored product demos and commercial presentations for C suite, compliance leads, and firm principals Drive expansion within existing customers Develop and maintain senior relationships, becoming a strategic partner Travel regularly across the UK to meet prospects and customers in person, attend industry events, and represent Saturn Collaborate closely with Product, Implementation and Customer Success to ensure a seamless post sale experience Who You Are 4-8+ years of B2B SaaS sales experience with a consistent track record of building relationships with enterprise customers Proven ability to manage complex, multi stakeholder sales cycles Deep understanding of pricing strategy, contract negotiation and deal structuring Excellent communicator who can build credibility quickly with C levels and hold strategic conversations Highly organised with strong pipeline discipline Self starter who thrives in a fast paced, early stage environment. Nice To Have Experience working in or selling to wealth management, financial advice firms or financial services more broadly Background in FinTech or B2B SaaS selling to regulated industries Deep familiarity with the UK IFA/wealth management landscape What Values We're Looking For and what you can expect the Saturn team to be: Pursue Greatness: Strive for excellence in everything you do, iterating, learning, growing, and embracing discipline to drive progress. Earn Trust: Build strong relationships through integrity, transparency, and delivering on your promises. Seek Truth: Be data driven, curious, and unafraid to challenge assumptions in pursuit of the best solutions. Be Audacious: Dream big, take ownership, take calculated risks, and push boundaries to create meaningful progress. Orbit Together: Collaborate with a shared mission, knowing collective success drives greater outcomes. Will to Care: Care about your team, customers and work to the extreme degree; Read Unreasonable Hospitality. What We Offer Competitive salary and equity Opportunity to build your life's work Autonomy and ownership in your work Offsites in Tropical places Dental and best in class medical insurance Budget for learning and professional growth Access to world class gym and wellness
Feb 19, 2026
Full time
About Saturn Saturn is building the operating system for financial advisers, powered by AI. Our mission is to democratise financial advice for one billion people by creating the most trusted, intelligent platform for financial planning and compliance. In just two years, we've become the UK market leader and our growth is compounding. We were part of YC S24 and recently raised a $15M Series A from Singular, Shapers, and YC to accelerate our next phase of growth. The Role We're looking for a Partner to own and grow Saturn's enterprise relationships. You'll manage the full sales cycle for our largest accounts including: national advice networks, consolidators, and large wealth management firms. What You'll Do Own the full enterprise sales cycle: prospecting, discovery, stakeholder engagement, proposals, and close Build and manage a pipeline of opportunities with accurate forecasting and disciplined deal management Run tailored product demos and commercial presentations for C suite, compliance leads, and firm principals Drive expansion within existing customers Develop and maintain senior relationships, becoming a strategic partner Travel regularly across the UK to meet prospects and customers in person, attend industry events, and represent Saturn Collaborate closely with Product, Implementation and Customer Success to ensure a seamless post sale experience Who You Are 4-8+ years of B2B SaaS sales experience with a consistent track record of building relationships with enterprise customers Proven ability to manage complex, multi stakeholder sales cycles Deep understanding of pricing strategy, contract negotiation and deal structuring Excellent communicator who can build credibility quickly with C levels and hold strategic conversations Highly organised with strong pipeline discipline Self starter who thrives in a fast paced, early stage environment. Nice To Have Experience working in or selling to wealth management, financial advice firms or financial services more broadly Background in FinTech or B2B SaaS selling to regulated industries Deep familiarity with the UK IFA/wealth management landscape What Values We're Looking For and what you can expect the Saturn team to be: Pursue Greatness: Strive for excellence in everything you do, iterating, learning, growing, and embracing discipline to drive progress. Earn Trust: Build strong relationships through integrity, transparency, and delivering on your promises. Seek Truth: Be data driven, curious, and unafraid to challenge assumptions in pursuit of the best solutions. Be Audacious: Dream big, take ownership, take calculated risks, and push boundaries to create meaningful progress. Orbit Together: Collaborate with a shared mission, knowing collective success drives greater outcomes. Will to Care: Care about your team, customers and work to the extreme degree; Read Unreasonable Hospitality. What We Offer Competitive salary and equity Opportunity to build your life's work Autonomy and ownership in your work Offsites in Tropical places Dental and best in class medical insurance Budget for learning and professional growth Access to world class gym and wellness
A leading fintech firm in Greater London is seeking a Partner to oversee and expand enterprise relationships. The ideal candidate should have 4-8 years of B2B SaaS sales experience and a proven track record of managing complex sales cycles. Responsibilities include running tailored product demos, building a robust pipeline, and collaborating with cross-functional teams. The role offers competitive compensation, autonomy, and the opportunity to travel across the UK.
Feb 19, 2026
Full time
A leading fintech firm in Greater London is seeking a Partner to oversee and expand enterprise relationships. The ideal candidate should have 4-8 years of B2B SaaS sales experience and a proven track record of managing complex sales cycles. Responsibilities include running tailored product demos, building a robust pipeline, and collaborating with cross-functional teams. The role offers competitive compensation, autonomy, and the opportunity to travel across the UK.