Role Purpose - This is a junior advisory role, so not full advisory yet, my client is looking for someone who can handle both operational and advisory tasks, particularly around Global Mobility, HR documentation, and Learning & Development. The Junior HR & Global Mobility Advisor provides operational and advisory support across Global Mobility and HR functions, including international assignments, compliance, onboarding, Learning & Development, training, and manager coaching. This role combines administrative and advisory responsibilities, ensuring the smooth management of cross-border employee assignments, visa and immigration compliance, HR documentation, and company-wide L&D initiatives. This position is ideal for a professional looking to develop both HR and Global Mobility advisory skills, while maintaining strong operational oversight and gaining exposure to international HR operations and cross-border workforce management. Key Responsibilities Global Mobility Administration & Support Support end-to-end management of international assignments, secondments, and project- based deployments. Maintain mobility trackers with employee data, assignment details, visa expiry dates, and key deadlines. Coordinate assignment readiness by collecting required documentation and flagging any gaps. Monitor visa and work permit compliance, liaising with external providers as needed. Provide onboarding support for internationally mobile employees, including document collection, system updates, and welcome communications. Track and report on assignment progress, visa status, and compliance metrics to the HR & Global Mobility Lead. Escalate risks or delays in assignment readiness, visa approvals, or training compliance. Act as a first point of contact for employees on international assignments for HR, benefits, and assignment-related queries. HR Advisory & Documentation Draft and issue employment contracts, contract amendments, and formal HR letters. Prepare internal company documentation, including policies, handbooks, and standard letters. Support managers with HR guidance on performance management, probation, absence management, and policy application. Assist with investigations, disciplinary, grievance, and other HR processes as required. Ensure all HR documentation is accurate, compliant, securely stored, and GDPR-compliant. Learning & Development (L&D) & Training Support Own and maintain the Training Matrix, ensuring all employee learning requirements are accurately tracked. Monitor compliance with mandatory training and escalate non-compliance to relevant managers. Coordinate internal and external training sessions, workshops, and onboarding programs. Support managers with coaching and development initiatives, including soft skills and leadership training. Maintain training records and provide reporting on learning metrics to the HR & Global Mobility Lead. Assist in evaluating the effectiveness of training programs through feedback and reporting metrics. Support manager-led development plans by coordinating training schedules, materials, and follow-ups. Skills, Knowledge & Experience Previous experience in HR administration, HR advisory, or Global Mobility support. Experience drafting HR documentation, policies, contracts, or letters. Familiarity with Learning & Development processes and training coordination. • Understanding of UK employment law and HR best practice. • Strong organisational skills and attention to detail. • Effective written and verbal communication skills for liaising with managers, employees, and external partners. • Proficient in Microsoft Office and HR systems; comfortable learning new tools. • CIPD qualification or working towards CIPD certification would be an advantage.
Feb 20, 2026
Full time
Role Purpose - This is a junior advisory role, so not full advisory yet, my client is looking for someone who can handle both operational and advisory tasks, particularly around Global Mobility, HR documentation, and Learning & Development. The Junior HR & Global Mobility Advisor provides operational and advisory support across Global Mobility and HR functions, including international assignments, compliance, onboarding, Learning & Development, training, and manager coaching. This role combines administrative and advisory responsibilities, ensuring the smooth management of cross-border employee assignments, visa and immigration compliance, HR documentation, and company-wide L&D initiatives. This position is ideal for a professional looking to develop both HR and Global Mobility advisory skills, while maintaining strong operational oversight and gaining exposure to international HR operations and cross-border workforce management. Key Responsibilities Global Mobility Administration & Support Support end-to-end management of international assignments, secondments, and project- based deployments. Maintain mobility trackers with employee data, assignment details, visa expiry dates, and key deadlines. Coordinate assignment readiness by collecting required documentation and flagging any gaps. Monitor visa and work permit compliance, liaising with external providers as needed. Provide onboarding support for internationally mobile employees, including document collection, system updates, and welcome communications. Track and report on assignment progress, visa status, and compliance metrics to the HR & Global Mobility Lead. Escalate risks or delays in assignment readiness, visa approvals, or training compliance. Act as a first point of contact for employees on international assignments for HR, benefits, and assignment-related queries. HR Advisory & Documentation Draft and issue employment contracts, contract amendments, and formal HR letters. Prepare internal company documentation, including policies, handbooks, and standard letters. Support managers with HR guidance on performance management, probation, absence management, and policy application. Assist with investigations, disciplinary, grievance, and other HR processes as required. Ensure all HR documentation is accurate, compliant, securely stored, and GDPR-compliant. Learning & Development (L&D) & Training Support Own and maintain the Training Matrix, ensuring all employee learning requirements are accurately tracked. Monitor compliance with mandatory training and escalate non-compliance to relevant managers. Coordinate internal and external training sessions, workshops, and onboarding programs. Support managers with coaching and development initiatives, including soft skills and leadership training. Maintain training records and provide reporting on learning metrics to the HR & Global Mobility Lead. Assist in evaluating the effectiveness of training programs through feedback and reporting metrics. Support manager-led development plans by coordinating training schedules, materials, and follow-ups. Skills, Knowledge & Experience Previous experience in HR administration, HR advisory, or Global Mobility support. Experience drafting HR documentation, policies, contracts, or letters. Familiarity with Learning & Development processes and training coordination. • Understanding of UK employment law and HR best practice. • Strong organisational skills and attention to detail. • Effective written and verbal communication skills for liaising with managers, employees, and external partners. • Proficient in Microsoft Office and HR systems; comfortable learning new tools. • CIPD qualification or working towards CIPD certification would be an advantage.
Job Overview The Bukola Group, on behalf of a global organisation, is seeking an experienced and dynamic Manufacturing Operations Manager ( Engineering ) to oversee and optimise manufacturing processes within their facility. The successful candidate will be responsible for ensuring production efficiency, maintaining quality standards, and leading a team of operational staff. This role offers an exciting opportunity to contribute to the continuous improvement of manufacturing operations, ensuring safety, productivity, and compliance with industry regulations. The Manufacturing Operations Manager will play a pivotal role in driving operational excellence and supporting organisational growth. Responsibilities Lead and manage daily manufacturing operations to meet production targets and quality standards. Develop and implement operational strategies to optimise efficiency, reduce waste, and improve overall productivity. Monitor key performance indicators (KPIs) and prepare reports for senior management to inform decision-making. Ensure compliance with health and safety regulations, fostering a safe working environment for all staff. Coordinate maintenance schedules for equipment to minimise downtime and maximise operational uptime. Manage budgets, control costs, and optimise resource utilisation across the production process. Lead, motivate, and develop a team of supervisors and operational staff through effective communication and training programmes. Collaborate with quality assurance teams to uphold product standards and implement continuous improvement initiatives. Oversee inventory management, procurement processes, and supply chain logistics related to manufacturing operations. Stay informed about industry trends, technological advancements, and regulatory changes impacting manufacturing practices. Qualifications Proven experience in manufacturing or production management roles, preferably within a similar industry sector. Strong leadership skills with the ability to motivate teams and foster a collaborative work environment. A degree in Engineering is essential. Excellent organisational skills with the capacity to manage multiple priorities effectively. Sound understanding of health & safety regulations and quality assurance standards. Proficiency in the use of manufacturing management software and MS Office applications. Analytical mindset with strong problem-solving abilities; capable of making data-driven decisions. Relevant qualifications in engineering, industrial management or related fields are highly desirable. Exceptional communication skills, both written and verbal, with the ability to liaise effectively across departments. This role offers an engaging environment for professionals committed to operational excellence within manufacturing settings. We value proactive individuals who thrive on continuous improvement and team leadership in a fast-paced industry. Job Types: Full-time, Permanent Benefits: Company pension On-site parking Education: Bachelor's (required) Work Location: In person
Feb 20, 2026
Full time
Job Overview The Bukola Group, on behalf of a global organisation, is seeking an experienced and dynamic Manufacturing Operations Manager ( Engineering ) to oversee and optimise manufacturing processes within their facility. The successful candidate will be responsible for ensuring production efficiency, maintaining quality standards, and leading a team of operational staff. This role offers an exciting opportunity to contribute to the continuous improvement of manufacturing operations, ensuring safety, productivity, and compliance with industry regulations. The Manufacturing Operations Manager will play a pivotal role in driving operational excellence and supporting organisational growth. Responsibilities Lead and manage daily manufacturing operations to meet production targets and quality standards. Develop and implement operational strategies to optimise efficiency, reduce waste, and improve overall productivity. Monitor key performance indicators (KPIs) and prepare reports for senior management to inform decision-making. Ensure compliance with health and safety regulations, fostering a safe working environment for all staff. Coordinate maintenance schedules for equipment to minimise downtime and maximise operational uptime. Manage budgets, control costs, and optimise resource utilisation across the production process. Lead, motivate, and develop a team of supervisors and operational staff through effective communication and training programmes. Collaborate with quality assurance teams to uphold product standards and implement continuous improvement initiatives. Oversee inventory management, procurement processes, and supply chain logistics related to manufacturing operations. Stay informed about industry trends, technological advancements, and regulatory changes impacting manufacturing practices. Qualifications Proven experience in manufacturing or production management roles, preferably within a similar industry sector. Strong leadership skills with the ability to motivate teams and foster a collaborative work environment. A degree in Engineering is essential. Excellent organisational skills with the capacity to manage multiple priorities effectively. Sound understanding of health & safety regulations and quality assurance standards. Proficiency in the use of manufacturing management software and MS Office applications. Analytical mindset with strong problem-solving abilities; capable of making data-driven decisions. Relevant qualifications in engineering, industrial management or related fields are highly desirable. Exceptional communication skills, both written and verbal, with the ability to liaise effectively across departments. This role offers an engaging environment for professionals committed to operational excellence within manufacturing settings. We value proactive individuals who thrive on continuous improvement and team leadership in a fast-paced industry. Job Types: Full-time, Permanent Benefits: Company pension On-site parking Education: Bachelor's (required) Work Location: In person
The Bukola Group specialises in HR recruitment and trusted HR support. We are looking for a highly organised HR Assistant to support our client's Human Resources function. You will act as the first point of contact for HR-related queries from employees and external partners, ensuring a professional, helpful and confidential service. The role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. You will be fully supported by the Head of HR and the team, this is an opportunity to further enhance your HR skills Key Responsibilities HR Administration & Documentation Prepare and issue HR documentation including employment contracts, offer letters, variation letters, and formal correspondence. Maintain accurate personnel files and employee records, ensuring confidentiality and GDPR compliance. Manage HR documents such as onboarding packs, new starter guides and policy documents. Update HR systems and internal databases with employee information, changes and key HR data. Employee Lifecycle Support Support the end-to-end onboarding process, ensuring new starters receive all required documentation, equipment, and welcome information. Assist in the offboarding process including processing resignations, preparing leaver letters, and updating records. Respond to HR queries from employees, providing guidance or escalating as appropriate. Policy & Compliance Assist with updating and implementing HR policies to ensure alignment with current legislation and organisational standards. Manage compliance-related documentation, ensuring all required certifications and checks are up to date. Provide required HR documentation to external third parties as needed. HR Reporting & Data Management Generate regular HR reports and trackers, such as absence, turnover and employee data. Assist with payroll administration by providing accurate and timely employee information, including leave, hours and changes. Performance, Training & Development Support administration of the appraisal process, ensuring timely completion and accurate record-keeping. Record and track employee training needs and associated costs identified during the appraisal cycle. Employee Support & Communications Act as a point of contact for staff inquiries regarding HR policies, benefits and procedures. Share updates with employees on policy changes, benefits and HR processes as directed by senior management. Office & Operational Support Raise IT requests for new starters and assist with setting up equipment. Provide occasional support to the Office Manager and cover duties during absence. Person Specification Qualifications Minimum 5 GCSEs (including English and Maths). A-Level or equivalent in Business, HR or Administration (desirable). CIPD Level 3 (completed or working towards) is an advantage. Experience Previous experience in an administrative role; HR administration experience preferred. Experience working with HR systems Strong Microsoft Office skills, particularly Word and Excel. Compliance experience and ability to work autonomously in a fast-paced environment (highly desirable). Personal Attributes Excellent attention to detail and accuracy. Proactive, self-starter with a strong sense of ownership. Reliable, organised and able to manage multiple priorities. Flexible and adaptable to changing business needs. High level of integrity and professionalism when handling sensitive HR matters. Job Type: Full-time Experience: Human resources: 1 year (required) Work Location: Hybrid ( 1 day) London EC2A 1AH
Feb 20, 2026
Full time
The Bukola Group specialises in HR recruitment and trusted HR support. We are looking for a highly organised HR Assistant to support our client's Human Resources function. You will act as the first point of contact for HR-related queries from employees and external partners, ensuring a professional, helpful and confidential service. The role is ideal for someone with strong administrative skills, excellent attention to detail, and the ability to manage multiple tasks in a fast-paced environment. You will be fully supported by the Head of HR and the team, this is an opportunity to further enhance your HR skills Key Responsibilities HR Administration & Documentation Prepare and issue HR documentation including employment contracts, offer letters, variation letters, and formal correspondence. Maintain accurate personnel files and employee records, ensuring confidentiality and GDPR compliance. Manage HR documents such as onboarding packs, new starter guides and policy documents. Update HR systems and internal databases with employee information, changes and key HR data. Employee Lifecycle Support Support the end-to-end onboarding process, ensuring new starters receive all required documentation, equipment, and welcome information. Assist in the offboarding process including processing resignations, preparing leaver letters, and updating records. Respond to HR queries from employees, providing guidance or escalating as appropriate. Policy & Compliance Assist with updating and implementing HR policies to ensure alignment with current legislation and organisational standards. Manage compliance-related documentation, ensuring all required certifications and checks are up to date. Provide required HR documentation to external third parties as needed. HR Reporting & Data Management Generate regular HR reports and trackers, such as absence, turnover and employee data. Assist with payroll administration by providing accurate and timely employee information, including leave, hours and changes. Performance, Training & Development Support administration of the appraisal process, ensuring timely completion and accurate record-keeping. Record and track employee training needs and associated costs identified during the appraisal cycle. Employee Support & Communications Act as a point of contact for staff inquiries regarding HR policies, benefits and procedures. Share updates with employees on policy changes, benefits and HR processes as directed by senior management. Office & Operational Support Raise IT requests for new starters and assist with setting up equipment. Provide occasional support to the Office Manager and cover duties during absence. Person Specification Qualifications Minimum 5 GCSEs (including English and Maths). A-Level or equivalent in Business, HR or Administration (desirable). CIPD Level 3 (completed or working towards) is an advantage. Experience Previous experience in an administrative role; HR administration experience preferred. Experience working with HR systems Strong Microsoft Office skills, particularly Word and Excel. Compliance experience and ability to work autonomously in a fast-paced environment (highly desirable). Personal Attributes Excellent attention to detail and accuracy. Proactive, self-starter with a strong sense of ownership. Reliable, organised and able to manage multiple priorities. Flexible and adaptable to changing business needs. High level of integrity and professionalism when handling sensitive HR matters. Job Type: Full-time Experience: Human resources: 1 year (required) Work Location: Hybrid ( 1 day) London EC2A 1AH
The Bukola Group is an executive search and talent advisory consultancy partnering with forward thinking organisations across the UK. As a trusted search partner, we support clients navigating complex, fast moving environments by securing exceptional senior talent. We focus on leadership appointments that shape culture, sharpen strategy, and elevate operational performance. Our work is guided by discretion, insight, and a commitment to delivering standout leadership talent. Business Development Director Department: Business Development Reporting to: Head of Sales Location: Remote, with periodic travel to Head Office, UK Employment Type: Full Time A market leading organisation within the Soft FM sector is seeking an accomplished Business Development Director to play a pivotal role in shaping and delivering its national growth strategy. Operating at pace and scale, the business is recognised for challenging traditional FM delivery models and introducing innovative, technology enabled service solutions to a diverse client base. This senior leadership position is critical to the organisation's expansion plans. You will be responsible for originating, developing, and converting major new business opportunities, while representing the company at executive level across industry, client, and partner networks. You will act as a strategic adviser to both the internal leadership team and external stakeholders, bringing commercial insight, market intelligence, and a strong command of complex solution selling. The ideal candidate will demonstrate exceptional gravitas, commercial acumen, and the ability to influence and build credibility with senior decision makers across the UK. Key Responsibilities Drive the growth agenda by securing high value, strategically aligned contracts through a sophisticated consultative sales approach. Build and maintain an influential network within priority sectors, representing the organisation with authority and professionalism. Lead the identification, shaping, and pursuit of national opportunities, developing propositions that are commercially robust and aligned with client needs. Own and direct the full sales cycle, from market engagement and bid strategy through to negotiation and successful close. Serve as a senior brand ambassador, raising the organisation's profile and positioning it as a leading FM partner of choice. Work closely with bid, estimating, and operations leaders to develop compelling, innovative solutions and ensure excellence in tender submissions and client presentations. Oversee the strategic handover of secured contracts into Operations to ensure a seamless mobilisation and strong client experience. Uphold high standards of data integrity and pipeline discipline within the CRM system. Skills & Experience Extensive experience in senior business development roles, ideally within FM or outsourced services. Demonstrated success in securing major, multi site or national contracts through complex solution selling. Strong commercial insight and the confidence to challenge, influence, and advise at Executive and C suite level. Proven track record of leading tender strategies, negotiations, and high stakes client engagements. Deep understanding of market dynamics, competitive positioning, and strategic account development. Exceptional networking skills with the ability to build relationships at senior levels across targeted sectors. Ambitious, self driven, and able to operate with autonomy while contributing to wider business strategy.
Feb 18, 2026
Full time
The Bukola Group is an executive search and talent advisory consultancy partnering with forward thinking organisations across the UK. As a trusted search partner, we support clients navigating complex, fast moving environments by securing exceptional senior talent. We focus on leadership appointments that shape culture, sharpen strategy, and elevate operational performance. Our work is guided by discretion, insight, and a commitment to delivering standout leadership talent. Business Development Director Department: Business Development Reporting to: Head of Sales Location: Remote, with periodic travel to Head Office, UK Employment Type: Full Time A market leading organisation within the Soft FM sector is seeking an accomplished Business Development Director to play a pivotal role in shaping and delivering its national growth strategy. Operating at pace and scale, the business is recognised for challenging traditional FM delivery models and introducing innovative, technology enabled service solutions to a diverse client base. This senior leadership position is critical to the organisation's expansion plans. You will be responsible for originating, developing, and converting major new business opportunities, while representing the company at executive level across industry, client, and partner networks. You will act as a strategic adviser to both the internal leadership team and external stakeholders, bringing commercial insight, market intelligence, and a strong command of complex solution selling. The ideal candidate will demonstrate exceptional gravitas, commercial acumen, and the ability to influence and build credibility with senior decision makers across the UK. Key Responsibilities Drive the growth agenda by securing high value, strategically aligned contracts through a sophisticated consultative sales approach. Build and maintain an influential network within priority sectors, representing the organisation with authority and professionalism. Lead the identification, shaping, and pursuit of national opportunities, developing propositions that are commercially robust and aligned with client needs. Own and direct the full sales cycle, from market engagement and bid strategy through to negotiation and successful close. Serve as a senior brand ambassador, raising the organisation's profile and positioning it as a leading FM partner of choice. Work closely with bid, estimating, and operations leaders to develop compelling, innovative solutions and ensure excellence in tender submissions and client presentations. Oversee the strategic handover of secured contracts into Operations to ensure a seamless mobilisation and strong client experience. Uphold high standards of data integrity and pipeline discipline within the CRM system. Skills & Experience Extensive experience in senior business development roles, ideally within FM or outsourced services. Demonstrated success in securing major, multi site or national contracts through complex solution selling. Strong commercial insight and the confidence to challenge, influence, and advise at Executive and C suite level. Proven track record of leading tender strategies, negotiations, and high stakes client engagements. Deep understanding of market dynamics, competitive positioning, and strategic account development. Exceptional networking skills with the ability to build relationships at senior levels across targeted sectors. Ambitious, self driven, and able to operate with autonomy while contributing to wider business strategy.
The Bukola Group is an executive search and talent advisory consultancy partnering with forward thinking organisations across the UK. As a trusted search partner, we support clients navigating complex, fast moving environments by securing exceptional senior talent. We focus on leadership appointments that shape culture, sharpen strategy, and elevate operational performance. Our work is guided by discretion, insight, and a commitment to delivering standout leadership talent. Chief Commercial Officer Location: Remote, with national travel as required Salary: £150,000 + Executive Package Employment Type: Full Time / Permanent Overview A rapidly scaling organisation within the Soft FM sector is seeking a highly accomplished Chief Commercial Officer to join its executive leadership team. The business is recognised for disrupting traditional FM delivery models and introducing innovative, technology enabled service solutions across a national client base. As CCO, you will set and lead the commercial strategy for the organisation, driving sustainable growth, shaping market positioning, and ensuring the commercial function is operating at a best in class standard. This role requires a visionary commercial leader with deep sector insight, exceptional financial and strategic acumen, and a proven track record of delivering significant revenue growth in complex, fast moving environments. You will operate as a key advisor to the CEO and Board, influencing direction at group level while ensuring the organisation remains competitive, profitable, and commercially disciplined. Key Responsibilities Commercial Strategy & Leadership Define and execute the organisation's commercial strategy, ensuring alignment with long term growth ambitions and market opportunities. Lead and develop high performing commercial, sales, and business development teams, instilling accountability, excellence, and pace. Provide strategic input at executive and board level, influencing decisions on growth, diversification, pricing, and market positioning. Revenue Growth & Market Development Drive the acquisition and retention of major national clients through sophisticated solution selling and executive level engagement. Identify and capitalise on new market opportunities, emerging technologies, and sector trends. Oversee the development of compelling, commercially robust propositions that differentiate the organisation within the FM landscape. Operational & Financial Excellence Ensure strong commercial governance, including pricing strategy, contract profitability, pipeline management, and long term forecasting. Lead commercial risk assessment and provide guidance on contractual frameworks, negotiation strategies, and commercial terms. Work closely with operations to ensure service delivery excellence aligns with commercial commitments and client expectations. Client & Stakeholder Leadership Build influential, trust based relationships with senior stakeholders, key clients, and strategic partners. Represent the organisation with credibility and authority across the industry, elevating brand presence and strengthening market influence. Oversee high level negotiations, tenders, and executive presentations, ensuring commercial outcomes support sustainable growth. Skills, Experience & Competencies Significant senior leadership experience in a commercial or business growth role within Soft FM, outsourced services, or a similarly complex environment. Proven success driving multi million pound revenue growth, national client acquisition, and large scale commercial transformation. Strong financial literacy with deep experience in commercial modelling, pricing strategy, and contract P&L ownership. Exceptional negotiation skills and a strong track record of winning and retaining major accounts at executive level. Ability to operate with gravitas, influencing at Board, C suite, and senior stakeholder level internally and externally. Strategic thinker with an analytical mindset and the ability to turn market insight into actionable commercial strategy. Resilient, decisive, and comfortable leading in a high growth, high expectation environment. Personal Qualities A visionary commercial leader with the credibility to shape business direction at an executive level. Collaborative, people focused, and able to inspire confidence in teams, clients, and stakeholders. Commercially courageous, solutions oriented, and comfortable challenging conventional thinking. High integrity, emotionally intelligent, and committed to building long term value.
Feb 18, 2026
Full time
The Bukola Group is an executive search and talent advisory consultancy partnering with forward thinking organisations across the UK. As a trusted search partner, we support clients navigating complex, fast moving environments by securing exceptional senior talent. We focus on leadership appointments that shape culture, sharpen strategy, and elevate operational performance. Our work is guided by discretion, insight, and a commitment to delivering standout leadership talent. Chief Commercial Officer Location: Remote, with national travel as required Salary: £150,000 + Executive Package Employment Type: Full Time / Permanent Overview A rapidly scaling organisation within the Soft FM sector is seeking a highly accomplished Chief Commercial Officer to join its executive leadership team. The business is recognised for disrupting traditional FM delivery models and introducing innovative, technology enabled service solutions across a national client base. As CCO, you will set and lead the commercial strategy for the organisation, driving sustainable growth, shaping market positioning, and ensuring the commercial function is operating at a best in class standard. This role requires a visionary commercial leader with deep sector insight, exceptional financial and strategic acumen, and a proven track record of delivering significant revenue growth in complex, fast moving environments. You will operate as a key advisor to the CEO and Board, influencing direction at group level while ensuring the organisation remains competitive, profitable, and commercially disciplined. Key Responsibilities Commercial Strategy & Leadership Define and execute the organisation's commercial strategy, ensuring alignment with long term growth ambitions and market opportunities. Lead and develop high performing commercial, sales, and business development teams, instilling accountability, excellence, and pace. Provide strategic input at executive and board level, influencing decisions on growth, diversification, pricing, and market positioning. Revenue Growth & Market Development Drive the acquisition and retention of major national clients through sophisticated solution selling and executive level engagement. Identify and capitalise on new market opportunities, emerging technologies, and sector trends. Oversee the development of compelling, commercially robust propositions that differentiate the organisation within the FM landscape. Operational & Financial Excellence Ensure strong commercial governance, including pricing strategy, contract profitability, pipeline management, and long term forecasting. Lead commercial risk assessment and provide guidance on contractual frameworks, negotiation strategies, and commercial terms. Work closely with operations to ensure service delivery excellence aligns with commercial commitments and client expectations. Client & Stakeholder Leadership Build influential, trust based relationships with senior stakeholders, key clients, and strategic partners. Represent the organisation with credibility and authority across the industry, elevating brand presence and strengthening market influence. Oversee high level negotiations, tenders, and executive presentations, ensuring commercial outcomes support sustainable growth. Skills, Experience & Competencies Significant senior leadership experience in a commercial or business growth role within Soft FM, outsourced services, or a similarly complex environment. Proven success driving multi million pound revenue growth, national client acquisition, and large scale commercial transformation. Strong financial literacy with deep experience in commercial modelling, pricing strategy, and contract P&L ownership. Exceptional negotiation skills and a strong track record of winning and retaining major accounts at executive level. Ability to operate with gravitas, influencing at Board, C suite, and senior stakeholder level internally and externally. Strategic thinker with an analytical mindset and the ability to turn market insight into actionable commercial strategy. Resilient, decisive, and comfortable leading in a high growth, high expectation environment. Personal Qualities A visionary commercial leader with the credibility to shape business direction at an executive level. Collaborative, people focused, and able to inspire confidence in teams, clients, and stakeholders. Commercially courageous, solutions oriented, and comfortable challenging conventional thinking. High integrity, emotionally intelligent, and committed to building long term value.
