Mosaic Recruitment Ltd.,
Welwyn Garden City, Hertfordshire
Administrative Assistant - Service & Marketing Location: Welwyn Garden City Salary: Up to £28,000 per annum Hours: 40 hours per week Working Pattern: Office-based during probation Hybrid working available after successful completion About the Company Our client is a well-established and highly respected specialist in their industry, delivering innovative and beautifully engineered products to the UK market. Part of a successful international group headquartered in Europe, the business combines precision engineering with exceptional customer service. With over 40 years of expertise globally, they pride themselves on quality, attention to detail and creating outstanding living and working environments. The UK team offers a supportive, collaborative and forward-thinking culture, where individuals are encouraged to take ownership, develop professionally and contribute to the continued growth of the business. The Opportunity We are seeking a dynamic and enthusiastic Administrative Assistant to support both the Service and Marketing functions. This is a varied and integral role within the business, ideal for someone who thrives in a fast-paced environment and enjoys combining customer service, administration and creative marketing support. The position is approximately 60% Service support and 40% Marketing support , offering exposure across operations, logistics, customer care and brand development. Key Responsibilities Service & Operations Support (Approx. 60%) Acting as the first point of contact for customer service requests via phone and email Managing the administrative processing of service orders, deliveries and incoming payments Preparing and issuing quotations and invoices Coordinating logistics for service items in collaboration with the German headquarters Ordering goods via internal systems and managing stock levels Booking in incoming goods, distributing to partners and maintaining accurate inventory records Supporting Operations Managers with service coordination and partner communication Organising annual stock take and maintaining warehouse records Ensuring a high standard of customer care throughout the service lifecycle Marketing & Office Support (Approx. 40%) Ordering and distributing brochures and marketing materials Raising purchase orders and maintaining accurate invoice records Proofreading and formatting documents from Head Office Assisting with the organisation and coordination of trade fairs and events Creating simple and engaging social media posts (Facebook & Instagram) Maintaining image libraries and marketing content Supporting general office organisation and supplies management About You Commercial or technical background with experience in an administrative or back-office role Excellent customer service skills with a professional and confident telephone manner Highly organised with strong attention to detail Comfortable managing multiple priorities in a structured and efficient way Confident using Microsoft Office and internal IT systems Proactive, adaptable and solution-focused A positive team player who enjoys working in a collaborative environment An interest in marketing or social media would be advantageous What's on Offer Salary up to £28,000 depending on experience Hybrid working after successful probation Supportive, family-like culture within a growing international business Structured onboarding and training in collaboration with the German headquarters Opportunity for personal development and long-term progression This is an excellent opportunity for someone looking to join a stable, international organisation where their contribution will be visible and valued.
Apr 20, 2026
Full time
Administrative Assistant - Service & Marketing Location: Welwyn Garden City Salary: Up to £28,000 per annum Hours: 40 hours per week Working Pattern: Office-based during probation Hybrid working available after successful completion About the Company Our client is a well-established and highly respected specialist in their industry, delivering innovative and beautifully engineered products to the UK market. Part of a successful international group headquartered in Europe, the business combines precision engineering with exceptional customer service. With over 40 years of expertise globally, they pride themselves on quality, attention to detail and creating outstanding living and working environments. The UK team offers a supportive, collaborative and forward-thinking culture, where individuals are encouraged to take ownership, develop professionally and contribute to the continued growth of the business. The Opportunity We are seeking a dynamic and enthusiastic Administrative Assistant to support both the Service and Marketing functions. This is a varied and integral role within the business, ideal for someone who thrives in a fast-paced environment and enjoys combining customer service, administration and creative marketing support. The position is approximately 60% Service support and 40% Marketing support , offering exposure across operations, logistics, customer care and brand development. Key Responsibilities Service & Operations Support (Approx. 60%) Acting as the first point of contact for customer service requests via phone and email Managing the administrative processing of service orders, deliveries and incoming payments Preparing and issuing quotations and invoices Coordinating logistics for service items in collaboration with the German headquarters Ordering goods via internal systems and managing stock levels Booking in incoming goods, distributing to partners and maintaining accurate inventory records Supporting Operations Managers with service coordination and partner communication Organising annual stock take and maintaining warehouse records Ensuring a high standard of customer care throughout the service lifecycle Marketing & Office Support (Approx. 40%) Ordering and distributing brochures and marketing materials Raising purchase orders and maintaining accurate invoice records Proofreading and formatting documents from Head Office Assisting with the organisation and coordination of trade fairs and events Creating simple and engaging social media posts (Facebook & Instagram) Maintaining image libraries and marketing content Supporting general office organisation and supplies management About You Commercial or technical background with experience in an administrative or back-office role Excellent customer service skills with a professional and confident telephone manner Highly organised with strong attention to detail Comfortable managing multiple priorities in a structured and efficient way Confident using Microsoft Office and internal IT systems Proactive, adaptable and solution-focused A positive team player who enjoys working in a collaborative environment An interest in marketing or social media would be advantageous What's on Offer Salary up to £28,000 depending on experience Hybrid working after successful probation Supportive, family-like culture within a growing international business Structured onboarding and training in collaboration with the German headquarters Opportunity for personal development and long-term progression This is an excellent opportunity for someone looking to join a stable, international organisation where their contribution will be visible and valued.
A growing organisation is seeking a compliance driven Transport Manager to join their team. Monday - Friday - days MAIN PURPOSE OF THE ROLE To oversee the operational management and maintenance of the vehicle fleet across multiple sites, ensuring responsive service delivery and adherence to agreed service level agreements. KEY RESPONSIBILITIES - Develop and implement transport strategies, policies and procedures, including KPIs to drive operational performance - Conduct regular audits of fleet vehicles and plant machinery - Manage vehicle maintenance schedules, defect procedures and reporting processes - Oversee 24/7 repair and maintenance contracts and supplier relationships - Collaborate with transport and planning teams to resolve fleet-related issues - Ensure compliance with transport legislation, health & safety standards and environmental requirements - Monitor driver and vehicle performance including tachograph data, licences, compliance and infringements - Analyse transport-related expenditure and identify cost optimisation opportunities - Maintain and manage Transport Management System data - Support Operator Licence compliance and liaise with regulatory bodies - Organise and deliver transport compliance training sessions - Monitor driving standards in line with industry accreditations and internal policies - Investigate vehicle incidents and insurance claims, managing resolution and reporting - Manage rental fleet processes including inspections and documentation - Lead fleet-related projects and compliance audits - Maintain relevant industry accreditations and act as internal champion where required LINE MANAGEMENT - Manage Transport Supervisor and/or Transport Assistant - Support team development, performance and training COMMUNICATION - Build effective internal and external relationships - Produce clear and concise reports for senior stakeholders - Strong IT skills including MS Office and related systems QUALIFICATIONS & EXPERIENCE - Transport Manager CPC (National or International) - Minimum 3 years' experience in transport or logistics management - Health & Safety qualification (desirable) - Full UK driving licence - HGV licence (desirable) CONTINUED DEVELOPMENT - Maintain up-to-date knowledge of transport legislation and regulatory requirements ADDITIONAL INFORMATION - Adhere to Health & Safety regulations and company policies - Maintain confidentiality and comply with data protection requirements - Undertake additional duties as required
Apr 15, 2026
Full time
A growing organisation is seeking a compliance driven Transport Manager to join their team. Monday - Friday - days MAIN PURPOSE OF THE ROLE To oversee the operational management and maintenance of the vehicle fleet across multiple sites, ensuring responsive service delivery and adherence to agreed service level agreements. KEY RESPONSIBILITIES - Develop and implement transport strategies, policies and procedures, including KPIs to drive operational performance - Conduct regular audits of fleet vehicles and plant machinery - Manage vehicle maintenance schedules, defect procedures and reporting processes - Oversee 24/7 repair and maintenance contracts and supplier relationships - Collaborate with transport and planning teams to resolve fleet-related issues - Ensure compliance with transport legislation, health & safety standards and environmental requirements - Monitor driver and vehicle performance including tachograph data, licences, compliance and infringements - Analyse transport-related expenditure and identify cost optimisation opportunities - Maintain and manage Transport Management System data - Support Operator Licence compliance and liaise with regulatory bodies - Organise and deliver transport compliance training sessions - Monitor driving standards in line with industry accreditations and internal policies - Investigate vehicle incidents and insurance claims, managing resolution and reporting - Manage rental fleet processes including inspections and documentation - Lead fleet-related projects and compliance audits - Maintain relevant industry accreditations and act as internal champion where required LINE MANAGEMENT - Manage Transport Supervisor and/or Transport Assistant - Support team development, performance and training COMMUNICATION - Build effective internal and external relationships - Produce clear and concise reports for senior stakeholders - Strong IT skills including MS Office and related systems QUALIFICATIONS & EXPERIENCE - Transport Manager CPC (National or International) - Minimum 3 years' experience in transport or logistics management - Health & Safety qualification (desirable) - Full UK driving licence - HGV licence (desirable) CONTINUED DEVELOPMENT - Maintain up-to-date knowledge of transport legislation and regulatory requirements ADDITIONAL INFORMATION - Adhere to Health & Safety regulations and company policies - Maintain confidentiality and comply with data protection requirements - Undertake additional duties as required
