Site Administrator - Orpington £22,000 - £25,000 per annum + £2,500 per annum London Weighting Our client is looking for an experienced Site Administrator to join their team at the Princess Royal University Hospital based in Orpington. You will Provide professional administrative support to the Hospital, Site Manager, Team Leader and Engineers by consolidating and streamlining administrative operations, creating and monitoring reports and producing correspondence and documentation to a high professional standard. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Task list Request, acquire and validate quotations for both renewals and new external contracts by working closely with Biomedical Engineers Create purchase orders for both renewal and new external contracts in the electronic purchase order database (EPOD). Create delivery notes for external contracts as services are received Administer external contracts and manage the external service reports in EQUIP, our computerised maintenance management system (CMMS). Ensure completeness of documentation and that all equipment on contract is serviced in a timely fashion Create EPOD orders for parts, goods and services as needed Purge site data, identify problems and co-ordinate resolution Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures Exceed contract KPI's to ensure customer satisfaction Maintain spare part stock wherever necessary Maintain service documentation in line with business requirements Liaise with 3rd party suppliers for spare part and contract quotations Ensure data integrity within management systems Deal with OEM service staff and management when required Attend customer meetings when required Improve productivity and reduce operating expenditure Participate in and promote the growth of business Essential Skills & Experience Excellent customer relationship skills Strong organisational skills Excellent communication skills Good analytical skills Knowledge of MS Office suite, PowerPoint, Access and Publishers, Excel Ability to manage substantial workloads, prioritising as appropriate Superior integrity and discretion, as role involves dealing with Executive level, highly sensitive information. Salary & Benefits £22,000 - £25,000 per annum + £2,500 per annum London Weighting Royal London Pension Scheme - 3% EE contribution and 5% ER contribution Death In Service Scheme after 6-month probation - 4 times salary Perkbox employee benefit system 25 days annual leave + bank holidays If you have all the above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward CV to A DBS Enhanced Disclosure is required for all applicants
Dec 14, 2022
Full time
Site Administrator - Orpington £22,000 - £25,000 per annum + £2,500 per annum London Weighting Our client is looking for an experienced Site Administrator to join their team at the Princess Royal University Hospital based in Orpington. You will Provide professional administrative support to the Hospital, Site Manager, Team Leader and Engineers by consolidating and streamlining administrative operations, creating and monitoring reports and producing correspondence and documentation to a high professional standard. Build long term relationships with customers, subcontractors and staff to ensure responsiveness and superior customer service. Task list Request, acquire and validate quotations for both renewals and new external contracts by working closely with Biomedical Engineers Create purchase orders for both renewal and new external contracts in the electronic purchase order database (EPOD). Create delivery notes for external contracts as services are received Administer external contracts and manage the external service reports in EQUIP, our computerised maintenance management system (CMMS). Ensure completeness of documentation and that all equipment on contract is serviced in a timely fashion Create EPOD orders for parts, goods and services as needed Purge site data, identify problems and co-ordinate resolution Complete associated admin needed to close repairs and PMs as outlined in the Standard Operating Procedures Exceed contract KPI's to ensure customer satisfaction Maintain spare part stock wherever necessary Maintain service documentation in line with business requirements Liaise with 3rd party suppliers for spare part and contract quotations Ensure data integrity within management systems Deal with OEM service staff and management when required Attend customer meetings when required Improve productivity and reduce operating expenditure Participate in and promote the growth of business Essential Skills & Experience Excellent customer relationship skills Strong organisational skills Excellent communication skills Good analytical skills Knowledge of MS Office suite, PowerPoint, Access and Publishers, Excel Ability to manage substantial workloads, prioritising as appropriate Superior integrity and discretion, as role involves dealing with Executive level, highly sensitive information. Salary & Benefits £22,000 - £25,000 per annum + £2,500 per annum London Weighting Royal London Pension Scheme - 3% EE contribution and 5% ER contribution Death In Service Scheme after 6-month probation - 4 times salary Perkbox employee benefit system 25 days annual leave + bank holidays If you have all the above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward CV to A DBS Enhanced Disclosure is required for all applicants
Customer Care Support Specialist - Endoscopy Loan Devices Theale - £26,000 to £28,000 per annum Our client is looking for a Customer Care Support Specialist to join their Endoscopy Loan Devices team based in Theale, Berkshire. Purpose of the role The Loan Device Support Specialist will have primary responsibility for the administrative management of endoscopy loan and rental scope processes. Acting as the first line controller of loan inventory, customer dispatch and stock replenishment processes, daily operation, customer escalation triage, and ongoing process and procedure development. Responsibilities Resolves routine and complex inquiries relating to loan device availability and selection, including validation of compatible alternative models where applicable Proactively manages the lifetime and recall of loan and rental device inventory Acting as the focal point of channelled escalation activity relating to loan and rental workflows Manages loan inventory in the warehouses, including customer dispatch Accountable for maintaining loan device stock levels, working closely with internal workshop staff to ensure continuous stock replenishment to meet customer demand Manages loan device waiting lists ensuring key internal and external stakeholders are consistently engaged and updated Support the onboarding of new customer contracts ensuring that customer requirements are understood and internal CCC processes are developed to support consistent service delivery Acts as the CCC's subject matter expert for Endoscopy Loan Device services, providing advice and assistance to the wider team and other business functions as required Accountable for the delivery and management of contractual customer service levels and KPI reporting for endoscopy service contracts Work closely with senior staff to inspire team members to provide outstanding customer service to advance customer satisfaction and nurture client relationships Establish and maintain external supplier relationships to assist with upholding exceptional levels of customer service and preserve service levels Work closely with Team Leaders to monitor department internal and external communications ensuring that information is accurate, timely and on brand Support departmental training programmes to support cross-functional resilience and business continuity programmes. Ensure that there is excellent communication with and support of other functions within Althea UK notably new sales, account management, field service operations and finance Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service Work as part of a team to support and champion continuous improvement initiatives Essential Skills and Experience Proven track record of leading and motivating frontline service centre staff Desirable Excellent role model for the team Must be self-motivated with a 'can-do' attitude and ability to work and deliver under pressure Capable of specifying and using supporting IT systems Desirable Passionate about customer service and the ability to handle challenging customer situations Must be able to initiate and implement change programs Desirable Excellent problem-solving skills and attention to detail Strong influencing and relationship building skills Experience of working in a call centre/service centre environment and working to meet strict SLAs and deadlines Asset management background An understanding of DI/other medical equipment and hospital working practices Salary & Benefits £26,000 - £28,000 per annum Royal London Pension Scheme - 3% EE contribution and 5% ER contribution Death In Service Scheme after 6-month probation - 4 times salary Perkbox employee benefit system 25 days annual leave + bank holidays If you have all the above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward CV to A DBS Enhanced Disclosure is required for all applicants
Dec 13, 2022
Full time
Customer Care Support Specialist - Endoscopy Loan Devices Theale - £26,000 to £28,000 per annum Our client is looking for a Customer Care Support Specialist to join their Endoscopy Loan Devices team based in Theale, Berkshire. Purpose of the role The Loan Device Support Specialist will have primary responsibility for the administrative management of endoscopy loan and rental scope processes. Acting as the first line controller of loan inventory, customer dispatch and stock replenishment processes, daily operation, customer escalation triage, and ongoing process and procedure development. Responsibilities Resolves routine and complex inquiries relating to loan device availability and selection, including validation of compatible alternative models where applicable Proactively manages the lifetime and recall of loan and rental device inventory Acting as the focal point of channelled escalation activity relating to loan and rental workflows Manages loan inventory in the warehouses, including customer dispatch Accountable for maintaining loan device stock levels, working closely with internal workshop staff to ensure continuous stock replenishment to meet customer demand Manages loan device waiting lists ensuring key internal and external stakeholders are consistently engaged and updated Support the onboarding of new customer contracts ensuring that customer requirements are understood and internal CCC processes are developed to support consistent service delivery Acts as the CCC's subject matter expert for Endoscopy Loan Device services, providing advice and assistance to the wider team and other business functions as required Accountable for the delivery and management of contractual customer service levels and KPI reporting for endoscopy service contracts Work closely with senior staff to inspire team members to provide outstanding customer service to advance customer satisfaction and nurture client relationships Establish and maintain external supplier relationships to assist with upholding exceptional levels of customer service and preserve service levels Work closely with Team Leaders to monitor department internal and external communications ensuring that information is accurate, timely and on brand Support departmental training programmes to support cross-functional resilience and business continuity programmes. Ensure that there is excellent communication with and support of other functions within Althea UK notably new sales, account management, field service operations and finance Maintain the critical link between clients, service providers and operations managers to achieve a best-in-class service Work as part of a team to support and champion continuous improvement initiatives Essential Skills and Experience Proven track record of leading and motivating frontline service centre staff Desirable Excellent role model for the team Must be self-motivated with a 'can-do' attitude and ability to work and deliver under pressure Capable of specifying and using supporting IT systems Desirable Passionate about customer service and the ability to handle challenging customer situations Must be able to initiate and implement change programs Desirable Excellent problem-solving skills and attention to detail Strong influencing and relationship building skills Experience of working in a call centre/service centre environment and working to meet strict SLAs and deadlines Asset management background An understanding of DI/other medical equipment and hospital working practices Salary & Benefits £26,000 - £28,000 per annum Royal London Pension Scheme - 3% EE contribution and 5% ER contribution Death In Service Scheme after 6-month probation - 4 times salary Perkbox employee benefit system 25 days annual leave + bank holidays If you have all the above and feel this is the role for you, please do not hesitate to contact us at One to One Personnel on or forward CV to A DBS Enhanced Disclosure is required for all applicants
Property Administrator We are recruiting for a Property Administrator to join our client based in Southend on Sea. This is a fantastic opportunity to join a great team where the training and resource is there to support your development in this varied role with Real Estate. The general responsibilities of this position will be providing support to officers and credit controllers within the Finance Department. The role will cover general enquires with regards to property management, ground rent insurances. The successful candidate will be working in a diverse focused and versatile group with a highly diligent work ethic. Day to Day Duties: General accounts and admin ad-hoc duties as instructed by the Finance Manager Handling general leasehold enquiries over the phone and in writing Overseeing the departments inbox Processing card payments Invoicing Arrears Recovery General account administration Banking allocation Person Specification: Self-motivated and confident Good knowledge of Microsoft Office and related programs Excellent communication skills both written and verbal Outstanding telephone manner Able to meet deadlines and handling large work volumes Previous exposure to finance related tasks and an interest in this area of business would be beneficial Benefits: Ability to work from home (following completion of probation) Vitality Health Scheme (following a years' continuous service) Employee of the month (£250 bonus) Discretionary annual bonus Summer ball and quarterly events organised by the staff led social committee Pension scheme following three months of service Invested learning (ongoing CPD) 20 days holiday + bank holidays (incurring 1 day per year following 2 years' service up to a maximum of 25 days) Onsite parking (first come first serve basis) Job Type: Full Time, Permanent Area: Southend on Sea, Essex Hours: Monday to Friday 09:00am - 17:30pm Salary: £21,000 to £23,000 plus bonus If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or
Dec 01, 2022
Full time
Property Administrator We are recruiting for a Property Administrator to join our client based in Southend on Sea. This is a fantastic opportunity to join a great team where the training and resource is there to support your development in this varied role with Real Estate. The general responsibilities of this position will be providing support to officers and credit controllers within the Finance Department. The role will cover general enquires with regards to property management, ground rent insurances. The successful candidate will be working in a diverse focused and versatile group with a highly diligent work ethic. Day to Day Duties: General accounts and admin ad-hoc duties as instructed by the Finance Manager Handling general leasehold enquiries over the phone and in writing Overseeing the departments inbox Processing card payments Invoicing Arrears Recovery General account administration Banking allocation Person Specification: Self-motivated and confident Good knowledge of Microsoft Office and related programs Excellent communication skills both written and verbal Outstanding telephone manner Able to meet deadlines and handling large work volumes Previous exposure to finance related tasks and an interest in this area of business would be beneficial Benefits: Ability to work from home (following completion of probation) Vitality Health Scheme (following a years' continuous service) Employee of the month (£250 bonus) Discretionary annual bonus Summer ball and quarterly events organised by the staff led social committee Pension scheme following three months of service Invested learning (ongoing CPD) 20 days holiday + bank holidays (incurring 1 day per year following 2 years' service up to a maximum of 25 days) Onsite parking (first come first serve basis) Job Type: Full Time, Permanent Area: Southend on Sea, Essex Hours: Monday to Friday 09:00am - 17:30pm Salary: £21,000 to £23,000 plus bonus If you feel you have all the skills and experience required for this position, please get in touch with us at One to One Personnel on or send us your CV to or
Laboratory Technician, Wickford, Essex We are excited to be able to offer an excellent opportunity on behalf of our Client to join their Laboratory team you will be working at both their Wickford and Basildon sites. The Role The purpose of the role is to support the smooth running of the laboratory. Reporting to the Laboratory Manager, you will work closely with cross functional teams including sales, production, and customer operations, to ensure they continually meet customer needs and requirements. Responsibilities will include: Testing and Sampling Testing of raw materials and finished products R eporting and recording of all test results Upkeep and ordering of all consumables required for the laboratory Sample disposal Produce laboratory blends when requested Support in development projects as and when required Provide support to the Laboratory Manager and Technical Director as required Ensure the laboratory is kept in a clean and tidy condition at all times Ensure laboratory equipment is maintained and raise any maintenance queries to the Laboratory Manager The ideal Candidate will have: Experience working in a QC Laboratory Strong attention to detail The ability to work without supervision The ability to multitask Excellent time management and communication skills Calm under pressure Excellent IT skills with Microsoft Office Excellent written, numerical and problem -solving skills Good record keeping skills Able to work 12 -hour shifts day and night Salary and Benefits Salary: £31,000 per annum Benefits include: Pension scheme with a company contribution of 9% Life assurance scheme Private Health Care Employee Assistance Programme Discretionary bonus scheme 25 days holidays plus bank holidays Working hours are Monday to Friday 44 per week, over 4 x 12-hour shifts 60-minute unpaid break. Dayshift Nightshift 6am to 6pm Monday 6pm Monday to 6am Tuesday 6am to 6pm Tuesday 6pm Tuesday to 6am Wednesday 6am to 6pm Wednesday 6pm Wednesday to 6am Thursday 6am to 6pm Thursday 6pm Thursday to 6am Friday If you have the relevant experience and are looking for a new challenge then please call or email or
Dec 01, 2022
Full time
Laboratory Technician, Wickford, Essex We are excited to be able to offer an excellent opportunity on behalf of our Client to join their Laboratory team you will be working at both their Wickford and Basildon sites. The Role The purpose of the role is to support the smooth running of the laboratory. Reporting to the Laboratory Manager, you will work closely with cross functional teams including sales, production, and customer operations, to ensure they continually meet customer needs and requirements. Responsibilities will include: Testing and Sampling Testing of raw materials and finished products R eporting and recording of all test results Upkeep and ordering of all consumables required for the laboratory Sample disposal Produce laboratory blends when requested Support in development projects as and when required Provide support to the Laboratory Manager and Technical Director as required Ensure the laboratory is kept in a clean and tidy condition at all times Ensure laboratory equipment is maintained and raise any maintenance queries to the Laboratory Manager The ideal Candidate will have: Experience working in a QC Laboratory Strong attention to detail The ability to work without supervision The ability to multitask Excellent time management and communication skills Calm under pressure Excellent IT skills with Microsoft Office Excellent written, numerical and problem -solving skills Good record keeping skills Able to work 12 -hour shifts day and night Salary and Benefits Salary: £31,000 per annum Benefits include: Pension scheme with a company contribution of 9% Life assurance scheme Private Health Care Employee Assistance Programme Discretionary bonus scheme 25 days holidays plus bank holidays Working hours are Monday to Friday 44 per week, over 4 x 12-hour shifts 60-minute unpaid break. Dayshift Nightshift 6am to 6pm Monday 6pm Monday to 6am Tuesday 6am to 6pm Tuesday 6pm Tuesday to 6am Wednesday 6am to 6pm Wednesday 6pm Wednesday to 6am Thursday 6am to 6pm Thursday 6pm Thursday to 6am Friday If you have the relevant experience and are looking for a new challenge then please call or email or
Electrical Project Coordinator We are looking to appoint a Project Coordinator for our local client based in the Southend on Sea area. The role will consist of the following: Keep an eye on all relevant safety objectives and legal requirements Interpret client's requirements Identify engineering problems and ensure solutions are implemented Evaluate, organise and prioritise workload within a schedule Liaise with suppliers and contractors to ensure all equipment is fit for purpose Prepare, schedule, coordinate and monitor the assigned workshop activities Monitor compliance to applicable build orders with adherence to the relevant standards and specifications Interact with the clients on a regular basis to interpret their needs and requirements Perform overall quality control of the work (budget, schedule) and to manage project/build status Assign responsibilities to the project team Cooperate and communicate effectively with the project team and other project participants to provide assistance and administration support Review deliverables and initiate appropriate delivery actions Skill required are as follows; Excellent IT skills Lots of initiative Great organisational skills The ability to explain design ideas and plans clearly Confident decision-making ability Excellent communication skills The ability to work within budgets and to deadlines Good team skills Proven working experience as a Project Coordinator Expected start date: Immediate Start Job Types: Permanent Position Salary: Permanent £27k to £30k per annum **Please Note: Previous experience in the industry is not required but would be an advantage** If you feel you have the required skills for this position please contact Julie or Aimee at One to One Personnel on or email your CV to or We look forward to hearing from you soon. Adverts and services provided in accordance with the CONDUCT OF EMPLOYMENT AGENCIES AND EMPLOYMENT BUSINESSES REGULATIONS 2003.
Dec 01, 2021
Full time
Electrical Project Coordinator We are looking to appoint a Project Coordinator for our local client based in the Southend on Sea area. The role will consist of the following: Keep an eye on all relevant safety objectives and legal requirements Interpret client's requirements Identify engineering problems and ensure solutions are implemented Evaluate, organise and prioritise workload within a schedule Liaise with suppliers and contractors to ensure all equipment is fit for purpose Prepare, schedule, coordinate and monitor the assigned workshop activities Monitor compliance to applicable build orders with adherence to the relevant standards and specifications Interact with the clients on a regular basis to interpret their needs and requirements Perform overall quality control of the work (budget, schedule) and to manage project/build status Assign responsibilities to the project team Cooperate and communicate effectively with the project team and other project participants to provide assistance and administration support Review deliverables and initiate appropriate delivery actions Skill required are as follows; Excellent IT skills Lots of initiative Great organisational skills The ability to explain design ideas and plans clearly Confident decision-making ability Excellent communication skills The ability to work within budgets and to deadlines Good team skills Proven working experience as a Project Coordinator Expected start date: Immediate Start Job Types: Permanent Position Salary: Permanent £27k to £30k per annum **Please Note: Previous experience in the industry is not required but would be an advantage** If you feel you have the required skills for this position please contact Julie or Aimee at One to One Personnel on or email your CV to or We look forward to hearing from you soon. Adverts and services provided in accordance with the CONDUCT OF EMPLOYMENT AGENCIES AND EMPLOYMENT BUSINESSES REGULATIONS 2003.
