Abbey Community Centre

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support. We are now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year. About Abbey Community Centre Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach. Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred. The role and its impact As Centre Operations Manager , you will be the organisation s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre ensuring the building, people and systems all work together to support high-quality community activity. This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably. Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community. What you ll be working on In this role, you will: Oversee daily building operations, maintenance and contractor management Lead on health & safety and related compliance, including risk assessments and training Line manage & develop operational staff and support a positive, consistent working culture Ensure operational policies and procedures are applied effectively in practice Support and coordinate volunteering within the centre Manage operational budgets and contracts within agreed limits Act as a senior member of the management team, deputising for the CEO on agreed matters Key details Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden) Hours: hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays Core hours: 11.00am 4.00pm (flexibility outside these hours by agreement) Contract: Permanent, part-time Salary: £40,000 £42,000 per annum, pro rata (depending on experience) Annual leave: 30 days pro-rata, rising to 35 days after 5 years service Pension: NEST pension scheme (if eligible) Some evening and occasional weekend working is required This role could be right for you if You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don t need to tick every box we re interested in your experience, judgement, approach and motivation. Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.