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National Online School & Great Minds
Senior People Partner (Online Services)
National Online School & Great Minds Merton, London
Are you an experienced People / HR Professional ready to shape people management and employee development within online education services? Join us as our Senior People Partner (Online Services) and play a pivotal role in driving a high performing, values led culture across TCES's growing digital education and therapy provision. This is a strategic, influential role where you will partner closely with leaders across the National Online School (NOS) and Great Minds Therapy & Training Services - turning organisational strategy into people focused solutions that elevate staff experience, strengthen leadership capability and support sustainable growth. As our Senior People Partner, you'll be the trusted advisor, coach and critical friend to senior leaders. You'll influence thinking, drive improvement and proactively address emerging workforce needs. From strategic workforce planning to talent development, safeguarding practice and organisational change, your impact will shape how our online services grow and thrive. National Online School (NOS), the first - and only - Department for Education accredited online special school , is a growing service provider across the UK, engaging with young learners virtually. These young people have lengthy gaps from formal education for a variety of reasons, with the majority displaying Emotional Based School Avoidance (EBSA). Great Minds Therapy & Training Services, is a growing online therapeutic services organisation, delivering direct therapy to young vulnerable people, developing therapeutic services in schools and education provisions, and training on a range of therapeutic strategies and neurodiverse identities. This role will work closely with the Head of People Operations at a very exciting time with both service user and employee numbers growing exponentially. Essential requirements to be successful in the role are: A champion of therapeutic support and advocate for young people , with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other! Resilient and robust, role modelling outstanding professionalism. Hold minimum of CIPD Level 5 / Assoc CIPD (or equivalent experience/accreditation) with proven generalist support with employee relations work, recruitment and talent management. Confidence in coaching senior leaders and building trusting partnerships. Broad ER experience including disciplinary, grievance resolution and early-resolution approaches. Proficient digital skills , including a good understanding of IT systems and the ability to use them effectively as a member of an online school. Creative and innovative, whilst maintaining principles of HR governance . Organised with attention to detail. High Emotional Intelligence and a proactive, evidence based approach, collaborating with team members in other disciplines, whilst also with the ability to work flexibly and independently. National Online School and Great Minds National Online School and Great Minds were born our of The Complete Education Solution (TCES), an independent social enterprise, providing specialist therapeutic education. National Online School supports UK-based exceptional neurodiverse children and young people aged 7 to 19 who have special educational needs and disabilities typically associated with autism, social emotional and mental health needs and associated disorders. Most of them will have experienced multiple placement breakdowns and significant trauma, often resulting in emotionally based school avoidance (EBSA), with significant periods out of education. NOS and GM support highly complex and vulnerable pupils, with highly differentiated and personalised holistic therapeutic education programmes developed for each pupil focusing on development milestones. Our universal, targeted and intensive therapeutic provisions allow young people to be supported with bespoke therapeutic input as well as allow consistent continuation of support in the home environment. In return we offer: Competitive salary & commission, and terms and conditions. An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC. Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development. Regular half termly staff wellbeing days. A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform. Gym & Active Health discounts. To apply: Please apply by sending through a CV. Shortlisted candidates will need to complete a formal application form as per safer recruitment practices in Education. TCES, NOS and Great Minds are committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. We are an equal opportunity employer.
Feb 03, 2026
Full time
Are you an experienced People / HR Professional ready to shape people management and employee development within online education services? Join us as our Senior People Partner (Online Services) and play a pivotal role in driving a high performing, values led culture across TCES's growing digital education and therapy provision. This is a strategic, influential role where you will partner closely with leaders across the National Online School (NOS) and Great Minds Therapy & Training Services - turning organisational strategy into people focused solutions that elevate staff experience, strengthen leadership capability and support sustainable growth. As our Senior People Partner, you'll be the trusted advisor, coach and critical friend to senior leaders. You'll influence thinking, drive improvement and proactively address emerging workforce needs. From strategic workforce planning to talent development, safeguarding practice and organisational change, your impact will shape how our online services grow and thrive. National Online School (NOS), the first - and only - Department for Education accredited online special school , is a growing service provider across the UK, engaging with young learners virtually. These young people have lengthy gaps from formal education for a variety of reasons, with the majority displaying Emotional Based School Avoidance (EBSA). Great Minds Therapy & Training Services, is a growing online therapeutic services organisation, delivering direct therapy to young vulnerable people, developing therapeutic services in schools and education provisions, and training on a range of therapeutic strategies and neurodiverse identities. This role will work closely with the Head of People Operations at a very exciting time with both service user and employee numbers growing exponentially. Essential requirements to be successful in the role are: A champion of therapeutic support and advocate for young people , with similar values to ours: Expect the very best from each other; Develop a strong work ethic; Respect and appreciate all difference; Include everyone and exclude no one; Listen to and involve everyone; Never give up on each other! Resilient and robust, role modelling outstanding professionalism. Hold minimum of CIPD Level 5 / Assoc CIPD (or equivalent experience/accreditation) with proven generalist support with employee relations work, recruitment and talent management. Confidence in coaching senior leaders and building trusting partnerships. Broad ER experience including disciplinary, grievance resolution and early-resolution approaches. Proficient digital skills , including a good understanding of IT systems and the ability to use them effectively as a member of an online school. Creative and innovative, whilst maintaining principles of HR governance . Organised with attention to detail. High Emotional Intelligence and a proactive, evidence based approach, collaborating with team members in other disciplines, whilst also with the ability to work flexibly and independently. National Online School and Great Minds National Online School and Great Minds were born our of The Complete Education Solution (TCES), an independent social enterprise, providing specialist therapeutic education. National Online School supports UK-based exceptional neurodiverse children and young people aged 7 to 19 who have special educational needs and disabilities typically associated with autism, social emotional and mental health needs and associated disorders. Most of them will have experienced multiple placement breakdowns and significant trauma, often resulting in emotionally based school avoidance (EBSA), with significant periods out of education. NOS and GM support highly complex and vulnerable pupils, with highly differentiated and personalised holistic therapeutic education programmes developed for each pupil focusing on development milestones. Our universal, targeted and intensive therapeutic provisions allow young people to be supported with bespoke therapeutic input as well as allow consistent continuation of support in the home environment. In return we offer: Competitive salary & commission, and terms and conditions. An opportunity to join a leading provider of specialist education in one of the most rewarding sectors whilst directly contributing to the positive outcomes for pupils with SEMH and ASC. Comprehensive induction process, and excellent CPD opportunities with all staff provided an individual Learning & Development Plan to support career development. Regular half termly staff wellbeing days. A range of employee support and wellbeing benefits including our Employee Assistance Programme (EAP), counselling and contributions towards medical costs and an exclusive rewards platform. Gym & Active Health discounts. To apply: Please apply by sending through a CV. Shortlisted candidates will need to complete a formal application form as per safer recruitment practices in Education. TCES, NOS and Great Minds are committed to safeguarding and promoting the welfare of pupils and expects all staff to share this commitment. The appointment is subject to all relevant checks such as references, medical clearance and a satisfactory enhanced DBS disclosure. We are an equal opportunity employer.
Sky
IAM Systems Engineer (One Identity)
Sky Penicuik, Midlothian
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
LB RICHMOND UPON THAMES AND LB WANDSWORTH
Adults Admin Support Officer
LB RICHMOND UPON THAMES AND LB WANDSWORTH Wandsworth, London
Adults Admin Support Officer Scale 5 - SO1 Permanent Part-Time 21hrs Civic Centre, Twickenham Salary £17,805 Scale 5 (pro-rota £30,510) Objective of role A vacancy has arisen within the Business Support and Adults Admin Support Service (AASS) Adult Social Care and Public Health directorate. We are looking for an Admin Support Officer who is well-organised, motivated, and flexible individual to fill a part-time (21hrs) post within the Business Resources Division, Adult Social Services, located in Twickenham About the role The successful candidate will be required to provide key support service to front line operational areas. You would be part of a team led by the Business Support Manager in the provision of a resilient administrative service. The post requires the successful candidates to work flexibly within the team, covering for colleagues as required. The role is varied and involves supporting Adult Social Care colleagues to help vulnerable residents. It requires proven administrative experience and excellent IT skills, including strong knowledge of the Microsoft Office 365 suite. The post holder must demonstrate high-level communication skills, attention to detail, and the ability to self-manage competing priorities daily. This is a fast-paced role that offers a fantastic opportunity to develop new skills, gain knowledge, and build experience to support future career progression. These posts provide an excellent platform to grow and acquire desirable skills for advancement. In this role you will: Have proven experience in end to end meeting support-before, during, and after meetings: Pre meeting: Plan and prepare effectively, including booking rooms, inviting attendees, and preparing and distributing agendas and papers. During the meeting: Take clear, accurate, and impartial notes/minutes, capturing decisions, actions, and owners in real time Post meeting: Produce and circulate professionally formatted minutes promptly and track follow up actions to completion. You'll be comfortable working to deadlines, maintaining confidentiality, and using standard Council minute templates and Outlook to manage invitations and distribution. Dealing with internal/staff customers, by phone, email and face-to- face, resolving queries at first point of contact, where possible, including dealing with matters of a sensitive and confidential nature. Producing a variety of high-quality documentation (advanced Word, and Excel), accurately and to deadline. To provide support for Panel meetings, booking rooms, managing invitations via outlook, and attendance rotas. Provide accurate and timely meeting minutes and actions. To update and maintain databases accurately, collating statistical information and reports as directed, including social care databases. Proficient in Microsoft Outlook, with experience managing a busy shared mailbox using categories, alerts, sensitivity labels and follow-up actions to ensure efficient communication and organisation. Supporting MARAC by researching and collating highly sensitive information for the Adults social care representatives. Ensuring the information is accurate, appropriately presented and delivered on time. To undertake daily administrative tasks, such as managing and delegating from a shared electronic mailbox, booking interpreters, translation, scanning, photocopying, stationery supplies, as required. Process invoices, raise purchase orders, track receipts using the online finance system, and resolve related queries promptly and accurately. Sending sensitive documents on behalf of colleagues via shared mailbox and system database Applying for this role: Supporting Statement Requirement Please submit a supporting statement that demonstrates how you meet the criteria outlined in the Person Specification Requirements section of the job profile. Applications without a supporting statement will be rejected. Unfortunately, once an application has been rejected, we cannot accept resubmissions, as this would disadvantage candidates who followed the instructions correctly. For an informal discussion please contact Tina Maidman, Business Support Manager (AASS), . Essential Qualifications, Skills and Experience Educated to GCSE level C or above (or equivalent) in Mathematics and English Closing Date: 15/02/2026 Shortlisting Date: 16/02/2026 Interview Dates: 25/02/2026 & 26/02/2026 Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Feb 03, 2026
Full time
Adults Admin Support Officer Scale 5 - SO1 Permanent Part-Time 21hrs Civic Centre, Twickenham Salary £17,805 Scale 5 (pro-rota £30,510) Objective of role A vacancy has arisen within the Business Support and Adults Admin Support Service (AASS) Adult Social Care and Public Health directorate. We are looking for an Admin Support Officer who is well-organised, motivated, and flexible individual to fill a part-time (21hrs) post within the Business Resources Division, Adult Social Services, located in Twickenham About the role The successful candidate will be required to provide key support service to front line operational areas. You would be part of a team led by the Business Support Manager in the provision of a resilient administrative service. The post requires the successful candidates to work flexibly within the team, covering for colleagues as required. The role is varied and involves supporting Adult Social Care colleagues to help vulnerable residents. It requires proven administrative experience and excellent IT skills, including strong knowledge of the Microsoft Office 365 suite. The post holder must demonstrate high-level communication skills, attention to detail, and the ability to self-manage competing priorities daily. This is a fast-paced role that offers a fantastic opportunity to develop new skills, gain knowledge, and build experience to support future career progression. These posts provide an excellent platform to grow and acquire desirable skills for advancement. In this role you will: Have proven experience in end to end meeting support-before, during, and after meetings: Pre meeting: Plan and prepare effectively, including booking rooms, inviting attendees, and preparing and distributing agendas and papers. During the meeting: Take clear, accurate, and impartial notes/minutes, capturing decisions, actions, and owners in real time Post meeting: Produce and circulate professionally formatted minutes promptly and track follow up actions to completion. You'll be comfortable working to deadlines, maintaining confidentiality, and using standard Council minute templates and Outlook to manage invitations and distribution. Dealing with internal/staff customers, by phone, email and face-to- face, resolving queries at first point of contact, where possible, including dealing with matters of a sensitive and confidential nature. Producing a variety of high-quality documentation (advanced Word, and Excel), accurately and to deadline. To provide support for Panel meetings, booking rooms, managing invitations via outlook, and attendance rotas. Provide accurate and timely meeting minutes and actions. To update and maintain databases accurately, collating statistical information and reports as directed, including social care databases. Proficient in Microsoft Outlook, with experience managing a busy shared mailbox using categories, alerts, sensitivity labels and follow-up actions to ensure efficient communication and organisation. Supporting MARAC by researching and collating highly sensitive information for the Adults social care representatives. Ensuring the information is accurate, appropriately presented and delivered on time. To undertake daily administrative tasks, such as managing and delegating from a shared electronic mailbox, booking interpreters, translation, scanning, photocopying, stationery supplies, as required. Process invoices, raise purchase orders, track receipts using the online finance system, and resolve related queries promptly and accurately. Sending sensitive documents on behalf of colleagues via shared mailbox and system database Applying for this role: Supporting Statement Requirement Please submit a supporting statement that demonstrates how you meet the criteria outlined in the Person Specification Requirements section of the job profile. Applications without a supporting statement will be rejected. Unfortunately, once an application has been rejected, we cannot accept resubmissions, as this would disadvantage candidates who followed the instructions correctly. For an informal discussion please contact Tina Maidman, Business Support Manager (AASS), . Essential Qualifications, Skills and Experience Educated to GCSE level C or above (or equivalent) in Mathematics and English Closing Date: 15/02/2026 Shortlisting Date: 16/02/2026 Interview Dates: 25/02/2026 & 26/02/2026 Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone.We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Owen Mumford Ltd
Principal Design Engineer & Assembly Team Lead
Owen Mumford Ltd Chipping Norton, Oxfordshire
Owen Mumford are looking to hire an enthusiastic Principal Design Engineer & Assembly Team Lead! Could this be your next role? Scope: As the Principal Design Engineer & Assembly Team Lead you will be working on exciting and challenging projects from conception through to production. You will have the opportunity to experience all aspects of a full medical device design role working alongside Custome click apply for full job details
Feb 03, 2026
Full time
Owen Mumford are looking to hire an enthusiastic Principal Design Engineer & Assembly Team Lead! Could this be your next role? Scope: As the Principal Design Engineer & Assembly Team Lead you will be working on exciting and challenging projects from conception through to production. You will have the opportunity to experience all aspects of a full medical device design role working alongside Custome click apply for full job details
GORDON YATES
Project Administrator
GORDON YATES
Project Administrator We are currently recruiting for a Project Administrator to start immediately for 3 Months; on a temporary Contract The role is Hybrid- 2 days in and 3 days from home and working on a full-time basis and is paying a competitive £28,304 £17 an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To support the College Centre for Quality Improvement's peer-review networks and accreditation programmes. Organise and oversee the collection of data from services, including registering new services and supporting them to use the online data collection portal Attend visits to mental health services, leading a team of reviewers and facilitating group discussions with clinicians, service users and carers. Regularly travel across the UK to visit mental health services and attend meetings. Overnight stays may be required for some visits and a certain level of flexibility is needed at periods of increased workload. Enter qualitative and quantitative data onto data management system Assist with the management and analysis of data Carry out office administration that supports the work of the projects (e.g., travel bookings, printing, stationery orders, mail outs etc.). Write service/provider level and national reports and contribute to a range of other project materials such as guidance documents, updates to project services, papers for publication and newsletters as required. Organise meetings, such as advisory groups and committees, site visits to mental health services, workshops, and events. This will include setting dates, finding venues, booking rooms, liaising with attendees, contributing to meeting discussions and taking minutes. Prepare all the relevant materials, data and reports for meetings and visits ABOUT YOU? A keen interest in health or social care and, in particular, mental health Excellent skills in MS Office (Word, Outlook, Excel, PowerPoint, Office365) and internet use. Well-organised with excellent time management skills, ability to prioritise Experience of events management Experience of facilitating group discussions
Feb 03, 2026
Seasonal
Project Administrator We are currently recruiting for a Project Administrator to start immediately for 3 Months; on a temporary Contract The role is Hybrid- 2 days in and 3 days from home and working on a full-time basis and is paying a competitive £28,304 £17 an hour WHO WILL YOU BE WORKING FOR? Our client is an established non-profit healthcare membership body. WHAT WILL YOU BE DOING? To support the College Centre for Quality Improvement's peer-review networks and accreditation programmes. Organise and oversee the collection of data from services, including registering new services and supporting them to use the online data collection portal Attend visits to mental health services, leading a team of reviewers and facilitating group discussions with clinicians, service users and carers. Regularly travel across the UK to visit mental health services and attend meetings. Overnight stays may be required for some visits and a certain level of flexibility is needed at periods of increased workload. Enter qualitative and quantitative data onto data management system Assist with the management and analysis of data Carry out office administration that supports the work of the projects (e.g., travel bookings, printing, stationery orders, mail outs etc.). Write service/provider level and national reports and contribute to a range of other project materials such as guidance documents, updates to project services, papers for publication and newsletters as required. Organise meetings, such as advisory groups and committees, site visits to mental health services, workshops, and events. This will include setting dates, finding venues, booking rooms, liaising with attendees, contributing to meeting discussions and taking minutes. Prepare all the relevant materials, data and reports for meetings and visits ABOUT YOU? A keen interest in health or social care and, in particular, mental health Excellent skills in MS Office (Word, Outlook, Excel, PowerPoint, Office365) and internet use. Well-organised with excellent time management skills, ability to prioritise Experience of events management Experience of facilitating group discussions
Compass Group UK
Chef
Compass Group UK Sleaford, Lincolnshire
We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Defence on a full time basis contracted to 37.5 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you bring your passion and culinary skill to Defence? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing Defence and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Feb 03, 2026
Full time
We're currently recruiting an ambitious Chef to help us create exceptional food experiences for Defence on a full time basis contracted to 37.5 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you bring your passion and culinary skill to Defence? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing Defence and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams. Job Reference: com R/BU Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Manpower
HGV1 Driver
Manpower Edinburgh, Midlothian
HGV 1 Driver (CE)- Leith Temp to Perm 48 Hours per Week Competitive Pay Manpower are recruiting HGV Drivers (LGV C & E) on behalf of a well-established and industry-leading operation based in Leith. This is an excellent opportunity for a professional driver looking for long-term stability, varied work, and a permanent role following a successful temporary period click apply for full job details
Feb 03, 2026
Seasonal
HGV 1 Driver (CE)- Leith Temp to Perm 48 Hours per Week Competitive Pay Manpower are recruiting HGV Drivers (LGV C & E) on behalf of a well-established and industry-leading operation based in Leith. This is an excellent opportunity for a professional driver looking for long-term stability, varied work, and a permanent role following a successful temporary period click apply for full job details
THE MAYHEW ANIMAL HOME
Finance Manager / Senior Financial Controller
THE MAYHEW ANIMAL HOME Ealing, London
Job Title: Finance Manager/Senior Finance Controller Contract length: Permanent Location: Hybrid Hours per week: 35 Salary: £55-60K pa depending on experience and knowledge Closing date for applications: Sunday 22nd February 2026 , we reserve the right to end the vacancy before the closing date; interested candidates are encouraged to apply as early as possible First interview: First interviews will be held over Microsoft Teams Second interview : Candidates successful at first interview will be invited to visit Mayhew and to have a second interview in person. We are looking for our next Finance Manager / Senior Financial Controller, someone who shares our compassion for animal welfare and wants to play a central role in stewarding Mayhew's financial resources for the greatest impact. Reporting directly to the Chief Executive, you will work closely with senior colleagues across Mayhew-including members of the Senior Management Team-to support strong financial direction, responsible stewardship, and effective, mission driven decision making across the charity. This is a highly visible and hands on leadership role. You will lead Mayhew's day to day finance function, ensuring strong financial controls, good practice financial management, and timely, accessible financial reporting for colleagues, trustees and partners. You will be responsible for all aspects of financial planning, management accounting, statutory reporting and SORP compliance, as well as supporting operational teams with practical financial insight and advice. You will also help develop and strengthen financial systems and processes, recognising that-as a mid sized charity with evolving needs-Mayhew continues to refine its structures to best support our work. You will lead and support a small finance team, modelling an open, collaborative and hands on working style. Our London site-our historic rescue and rehoming centre-is at the heart of our UK operations. You will collaborate with colleagues across operations, veterinary services, fundraising, people and engagement to ensure financial clarity underpins good decision making as we continue to care for dogs and cats in need. In this role, you will: Lead, direct and deliver all aspects of Mayhew's finance function, ensuring strong, proportionate controls and high quality financial information. Engage, influence and collaborate with senior colleagues and trustees to support the effective delivery of our strategic and operational goals. Provide clear financial guidance to non finance colleagues and act as a supportive, trusted partner across the organisation. Lead and support a small finance team, encouraging a positive, collaborative and hands on culture. Strengthen and improve finance systems and processes to increase efficiency, consistency and compliance. To be successful in this role, you will bring: Strong charity finance experience, including Charity SORP (FRS 102), fund accounting, statutory reporting, financial planning, budgeting, and knowledge of VAT and Gift Aid. Hands on experience of month end accounting, financial controls, cashflow management, and management accounts preparation. Excellent communication skills with the ability to translate financial information clearly for non finance colleagues and trustees. A collaborative, supportive and pragmatic working style, with confidence to improve processes and work flexibly within a smaller organisation. Experience leading and developing a small team through open, positive and supportive management. Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer - we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Feb 03, 2026
Full time
Job Title: Finance Manager/Senior Finance Controller Contract length: Permanent Location: Hybrid Hours per week: 35 Salary: £55-60K pa depending on experience and knowledge Closing date for applications: Sunday 22nd February 2026 , we reserve the right to end the vacancy before the closing date; interested candidates are encouraged to apply as early as possible First interview: First interviews will be held over Microsoft Teams Second interview : Candidates successful at first interview will be invited to visit Mayhew and to have a second interview in person. We are looking for our next Finance Manager / Senior Financial Controller, someone who shares our compassion for animal welfare and wants to play a central role in stewarding Mayhew's financial resources for the greatest impact. Reporting directly to the Chief Executive, you will work closely with senior colleagues across Mayhew-including members of the Senior Management Team-to support strong financial direction, responsible stewardship, and effective, mission driven decision making across the charity. This is a highly visible and hands on leadership role. You will lead Mayhew's day to day finance function, ensuring strong financial controls, good practice financial management, and timely, accessible financial reporting for colleagues, trustees and partners. You will be responsible for all aspects of financial planning, management accounting, statutory reporting and SORP compliance, as well as supporting operational teams with practical financial insight and advice. You will also help develop and strengthen financial systems and processes, recognising that-as a mid sized charity with evolving needs-Mayhew continues to refine its structures to best support our work. You will lead and support a small finance team, modelling an open, collaborative and hands on working style. Our London site-our historic rescue and rehoming centre-is at the heart of our UK operations. You will collaborate with colleagues across operations, veterinary services, fundraising, people and engagement to ensure financial clarity underpins good decision making as we continue to care for dogs and cats in need. In this role, you will: Lead, direct and deliver all aspects of Mayhew's finance function, ensuring strong, proportionate controls and high quality financial information. Engage, influence and collaborate with senior colleagues and trustees to support the effective delivery of our strategic and operational goals. Provide clear financial guidance to non finance colleagues and act as a supportive, trusted partner across the organisation. Lead and support a small finance team, encouraging a positive, collaborative and hands on culture. Strengthen and improve finance systems and processes to increase efficiency, consistency and compliance. To be successful in this role, you will bring: Strong charity finance experience, including Charity SORP (FRS 102), fund accounting, statutory reporting, financial planning, budgeting, and knowledge of VAT and Gift Aid. Hands on experience of month end accounting, financial controls, cashflow management, and management accounts preparation. Excellent communication skills with the ability to translate financial information clearly for non finance colleagues and trustees. A collaborative, supportive and pragmatic working style, with confidence to improve processes and work flexibly within a smaller organisation. Experience leading and developing a small team through open, positive and supportive management. Please note that successful candidates will be asked to evidence their Right to Work in the UK post-job offer - we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Sky
Research Analytics Lead
Sky Romford, Essex
We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 03, 2026
Full time
We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Direct Procurement Specialist
Roc Search Europe Limited Bristol, Gloucestershire
Direct Procurement / Strategic Sourcing Manager Location: Bristol The Role We are seeking an experienced Direct Procurement / Strategic Sourcing professional to lead the sourcing and purchasing of retail furniture for large-scale rollout programmes. This role is heavily focused on global sourcing, supplier negotiation, and cost competitiveness , with full autonomy to source from international markets to achieve best-in-class commercial outcomes. You will play a critical role in securing competitive pricing, ensuring supply continuity, and handing over robust procurement strategies to production teams to enable successful project delivery. Key Responsibilities Lead end-to-end direct procurement activities, from supplier identification through RFQ, evaluation, and contract award Source, assess, and onboard domestic and international manufacturing partners to optimise cost, quality, and lead times Manage RFQs, cost breakdowns, and comparative analyses to support data-driven sourcing decisions Lead commercial negotiations to secure competitive pricing, payment terms, and contractual conditions Develop sourcing strategies aligned to rollout schedules, volumes, and budget targets Present and hand over procurement strategies to production and project teams Act as the primary commercial contact for key suppliers and manufacturers Collaborate with design, quality, logistics, and project delivery teams to ensure solutions meet technical, aesthetic, and functional requirements Monitor market trends, raw material pricing, and global manufacturing conditions to identify cost-saving and risk-mitigation opportunities Audit and manage supplier compliance across quality, sustainability, and ethical sourcing standards Drive continuous improvement initiatives across cost reduction, lead-time optimisation, and supplier performance Knowledge & Skills Strong understanding of manufacturing methods, production capability, and cost structures Experience in value engineering and cost optimisation Knowledge of domestic and international manufacturing landscapes Ability to analyse complex cost data and select best-fit sourcing solutions Confident interpreting technical drawings and specifications Excellent communication, negotiation, and stakeholder management skills Manufacturing exposure across: Woodwork (solid surface, veneering, lamination) Metalwork (tube, sheet, folding, welding) Plastics (bending, vacuum forming, injection moulding) Print and glass Experience Substantial experience in procurement, buying, and supplier negotiation Strong background in manufacturing or production-led environments Proven experience evaluating multiple tenders and cost models Ideally experience within retail furniture production or a closely related sector International sourcing experience preferred but not essential
Feb 03, 2026
Full time
Direct Procurement / Strategic Sourcing Manager Location: Bristol The Role We are seeking an experienced Direct Procurement / Strategic Sourcing professional to lead the sourcing and purchasing of retail furniture for large-scale rollout programmes. This role is heavily focused on global sourcing, supplier negotiation, and cost competitiveness , with full autonomy to source from international markets to achieve best-in-class commercial outcomes. You will play a critical role in securing competitive pricing, ensuring supply continuity, and handing over robust procurement strategies to production teams to enable successful project delivery. Key Responsibilities Lead end-to-end direct procurement activities, from supplier identification through RFQ, evaluation, and contract award Source, assess, and onboard domestic and international manufacturing partners to optimise cost, quality, and lead times Manage RFQs, cost breakdowns, and comparative analyses to support data-driven sourcing decisions Lead commercial negotiations to secure competitive pricing, payment terms, and contractual conditions Develop sourcing strategies aligned to rollout schedules, volumes, and budget targets Present and hand over procurement strategies to production and project teams Act as the primary commercial contact for key suppliers and manufacturers Collaborate with design, quality, logistics, and project delivery teams to ensure solutions meet technical, aesthetic, and functional requirements Monitor market trends, raw material pricing, and global manufacturing conditions to identify cost-saving and risk-mitigation opportunities Audit and manage supplier compliance across quality, sustainability, and ethical sourcing standards Drive continuous improvement initiatives across cost reduction, lead-time optimisation, and supplier performance Knowledge & Skills Strong understanding of manufacturing methods, production capability, and cost structures Experience in value engineering and cost optimisation Knowledge of domestic and international manufacturing landscapes Ability to analyse complex cost data and select best-fit sourcing solutions Confident interpreting technical drawings and specifications Excellent communication, negotiation, and stakeholder management skills Manufacturing exposure across: Woodwork (solid surface, veneering, lamination) Metalwork (tube, sheet, folding, welding) Plastics (bending, vacuum forming, injection moulding) Print and glass Experience Substantial experience in procurement, buying, and supplier negotiation Strong background in manufacturing or production-led environments Proven experience evaluating multiple tenders and cost models Ideally experience within retail furniture production or a closely related sector International sourcing experience preferred but not essential
Bloor Homes
Sales Progressor
Bloor Homes Tewkesbury, Gloucestershire
Sales Progressor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. As one of the UK's leading housebuilding companies, we know that selling new homes is a long and carefully co-ordinated process. It begins when each new homes development is still a twinkle in the eye of our Directors, and runs through until after the last home has been sold and the buyers have moved in. At every stage, our expert sales teams keep the customers happy and the process moving along. We have a vacancy open for a Sales Progressor to join our Western Regional Office, based in Tewkesbury, Gloucestershire . As Sales Progressor in our regional office, you will assist with managing the sales databases for progress chasing on all plots. This position would be ideal for someone with previous experience of new homes sales, with knowledge of the industry and its processes involved. Not only will you be doing this for one of the largest privately-owned house-building groups in the UK, but you'll also be part of a family-owned business where we value you, your contribution and your ideas. MAIN DUTIES: Progress chasing on all plots, (from our purchasers, down to full length of chains) to ensure monthly targets are met for the regional office. Live Progress reports kept up to date. Providing administrator support and customer support Implementing and maintaining relationships with Solicitors, Estate Agents, financial advisors and other relevant external companies daily as well liaising with various departments internally; Ensuring KPI's are met and improved upon with the tracking of all sales from reservation to completion. Attend Monday weekly Managers & Directors meeting to provide in depth updates on plots Assisting Live Sites with database management as and when required. Managing customer database for coming soon developments as and when required. Attending meetings that maybe necessary in the performance of your duties including arranging monthly meetings with IFA, Solicitors and Site Set up Meetings. Effectively liaising with internal teams to respond to specific customer enquiries regarding timing site and plot level details Updating PX Report and managing re-sale properties. Checking Home Buyer Reports (as and when necessary) Updating the Sales Director and Sales Manager on a daily basis with any concerns or issues that need to be raised. Setting up the legal framework for new developments. This will include input into legal contracts and liaising with management companies. When required will be required to fulfil other roles within the Sales Department. This will include Sales Administration. Answering general sales calls into the Regional office. Maybe required to attend events and launches at the weekend. ESSENTIAL SKILLS / ATTRIBUTES: Full Driving Licence. Experience in a Sales Progressor with a background in new house building market or estate agency. Outstanding people/customer service skills. Understanding of the legal process to progress a sale through to exchange and completion. Ability to effectively and efficiently liaise with a variety of third parties including solicitors, agents', developers, and mortgage advisors Effective negotiation skills Positivity and target driven with good self-motivation. COMPANY BENEFITS: Scottish Widows Pension Scheme 25 days holiday entitlement (plus English bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.
Feb 03, 2026
Full time
Sales Progressor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. As one of the UK's leading housebuilding companies, we know that selling new homes is a long and carefully co-ordinated process. It begins when each new homes development is still a twinkle in the eye of our Directors, and runs through until after the last home has been sold and the buyers have moved in. At every stage, our expert sales teams keep the customers happy and the process moving along. We have a vacancy open for a Sales Progressor to join our Western Regional Office, based in Tewkesbury, Gloucestershire . As Sales Progressor in our regional office, you will assist with managing the sales databases for progress chasing on all plots. This position would be ideal for someone with previous experience of new homes sales, with knowledge of the industry and its processes involved. Not only will you be doing this for one of the largest privately-owned house-building groups in the UK, but you'll also be part of a family-owned business where we value you, your contribution and your ideas. MAIN DUTIES: Progress chasing on all plots, (from our purchasers, down to full length of chains) to ensure monthly targets are met for the regional office. Live Progress reports kept up to date. Providing administrator support and customer support Implementing and maintaining relationships with Solicitors, Estate Agents, financial advisors and other relevant external companies daily as well liaising with various departments internally; Ensuring KPI's are met and improved upon with the tracking of all sales from reservation to completion. Attend Monday weekly Managers & Directors meeting to provide in depth updates on plots Assisting Live Sites with database management as and when required. Managing customer database for coming soon developments as and when required. Attending meetings that maybe necessary in the performance of your duties including arranging monthly meetings with IFA, Solicitors and Site Set up Meetings. Effectively liaising with internal teams to respond to specific customer enquiries regarding timing site and plot level details Updating PX Report and managing re-sale properties. Checking Home Buyer Reports (as and when necessary) Updating the Sales Director and Sales Manager on a daily basis with any concerns or issues that need to be raised. Setting up the legal framework for new developments. This will include input into legal contracts and liaising with management companies. When required will be required to fulfil other roles within the Sales Department. This will include Sales Administration. Answering general sales calls into the Regional office. Maybe required to attend events and launches at the weekend. ESSENTIAL SKILLS / ATTRIBUTES: Full Driving Licence. Experience in a Sales Progressor with a background in new house building market or estate agency. Outstanding people/customer service skills. Understanding of the legal process to progress a sale through to exchange and completion. Ability to effectively and efficiently liaise with a variety of third parties including solicitors, agents', developers, and mortgage advisors Effective negotiation skills Positivity and target driven with good self-motivation. COMPANY BENEFITS: Scottish Widows Pension Scheme 25 days holiday entitlement (plus English bank holidays) Group Staff Discount at Triumph Motorcycles ltd. Competitive discount on our homes (dependent upon the property and location) So, if you're looking for a rewarding role, share our belief in excellence, take as much pride in your work as we do, and want a future not just a job, then get in touch today.
CMS Recruitment
Call Handler
CMS Recruitment Reigate, Surrey
Call Handler, Works Scheduler Based: Reigate 27-28k excellent benefits and optional OT 8AM to 5PM, Mon to Fri Call Handler or Scheduler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth. Duties of the successful call handler will include: Taking inbound calls from around 60 customers per day. Scheduling engineers appointments to carry out repairs and maintenance in domestic properties. Liaising with the customers on job progress. Handling any complaints and escalating when required. Other general administration. The Call handler or Scheduler role is a perm or temp to perm position, full-time Monday to Friday. For this role, the client are offering a salary of 27k to 28k per annum plus 20 days holiday plus 8 bank holidays. Experience within a similar role is desirable. There is also an occasional Saturday shift. The clients office are based near Redhill, Surrey with quick access to the local train station, high street. Please apply online with an updated CV.
Feb 03, 2026
Full time
Call Handler, Works Scheduler Based: Reigate 27-28k excellent benefits and optional OT 8AM to 5PM, Mon to Fri Call Handler or Scheduler required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth. Duties of the successful call handler will include: Taking inbound calls from around 60 customers per day. Scheduling engineers appointments to carry out repairs and maintenance in domestic properties. Liaising with the customers on job progress. Handling any complaints and escalating when required. Other general administration. The Call handler or Scheduler role is a perm or temp to perm position, full-time Monday to Friday. For this role, the client are offering a salary of 27k to 28k per annum plus 20 days holiday plus 8 bank holidays. Experience within a similar role is desirable. There is also an occasional Saturday shift. The clients office are based near Redhill, Surrey with quick access to the local train station, high street. Please apply online with an updated CV.
Eurocell PLC
Trade Counter Assistant / Driver
Eurocell PLC Bearwood, Herefordshire
ROLE: Trade Counter Assistant / Driver HOURS: 24 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Feb 03, 2026
Full time
ROLE: Trade Counter Assistant / Driver HOURS: 24 per Week - Permanent Role, Between 7am - 4:30pm, Monday to Friday, 8am - 12pm on a Saturday Rota SALARY: £27,936 basic salary per year Pro-Rata BONUS/OTE: Realistic total earning potential of up to £31,536 per year Pro-Rata BENEFITS: Healthcare Cash Plan, 3x Salary Life Assurance, High Street Discounts, Staff Discount BASE: Site Based Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us. Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways: We have a Christmas shutdown period We only work occasional Saturdays, on a rota basis We don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance! We offer a FREE Healthcare plan for all our employees Exceptional monthly Branch Bonus Industry leading induction and training programmes Excellent opportunities to grow with us, and progress your career Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell. WHAT OUR TRADE COUNTER ASSISTANTS DO: Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operations Responsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customers Provide exceptional customer service and support to new and existing customers Picking, loading and delivering products to customers via Eurocell's 3.5 tonne flatbed trucks and LWB vans Responsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and procedures Ensure excellence in customer service, operational standards and Branch sales targets are achieved Support the delivery of sales targets whilst developing and maintaining positive customer relationships Assist with the delivery of branch operations Provide support and assistance to Branch colleagues as required Maintain branch standards - including warehouse and stock management, front of house cleanliness and point of sale WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS: Passion and energy to deliver exceptional customer service and achieve business targets A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiative Confident IT user, with experience of MS Office and industry standard software eg SAP A full and valid driving license is essential, and a FLT licence could be a distinct advantage Previous branch stock take experience could be a distinct advantage Comfortable to work in a small team and on occasion, alone Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS: You will be rewarded with a very competitive basic salary An excellent monthly bonus scheme 25 days holiday, plus statutory holidays - normally 33 days in total each year Free Healthcare plan for all employees Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Christmas shutdown Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Sky
Enterprise IAM Engineer
Sky Blackburn, Lancashire
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 03, 2026
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
HM TREASURY-1
Delivery Manager and Service Designer
HM TREASURY-1
Are you looking for an exciting opportunity to lead the projectdelivery.gov.uk service, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively? If so we would love to hear from you! About the Team We are the Government Project Delivery Function Team, a small group of multidisciplinary specialists dedicated to driving excellence in project delivery across government. Our work shapes strategy, sets standards, and champions best practice to ensure projects deliver real value for the public. We design and maintain award-winning resources, including projectdelivery.gov.uk and The Teal Book, supporting thousands of professionals nationwide. Joining us means being part of a collaborative, forward-thinking team that values innovation, continuous improvement, and impact. If you want to influence how government delivers its most critical projects, this is the place to do it. About the Job In this role, you will: Delivery Management Lead the delivery of the projectdelivery.gov.uk service, ensuring it meets user needs and strategic objectives. Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services. Oversee procurement and contract management of suppliers, ensuring value for money and effective delivery. Monitor performance metrics and delivery outcomes, using data to inform decisions and drive improvements. Service Design and Ownership Champion user-centred design across the platform, ensuring services are accessible, inclusive, and meet the needs of diverse users Ensure the platform supports end-to-end service delivery, aligning with government standards and policies. Maintain a strategic view of the service, identifying opportunities for innovation and improvement through quantitative and qualitative methods Content and Platform Operations Oversee backend users who create and manage content on the platform, ensuring consistency, quality, and alignment with content design principles. Provide guidance and support to teams using the platform, helping them understand how to use it effectively to deliver their services. Ensure robust governance and operational processes are in place for content management and platform usage. Negotiate, influence, set and manage budgets across financial and contractual years Manage the operational security, reliability, data privacy and risk exposure of the service About You The successful candidate will: Strong understanding of digital platforms, content management systems, and operational governance Experience in service design, with a user-centred and strategic approach to designing and improving digital services - being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives Demonstrable experience in commercial management, including procurement, supply chain management, contract management, and performance management Strong understanding of agile delivery methodologies and experience managing multidisciplinary matrix teams, including members from suppliers Excellent partner management skills, with the ability to influence and collaborate across organisational and team boundaries Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
Feb 03, 2026
Full time
Are you looking for an exciting opportunity to lead the projectdelivery.gov.uk service, manage supplier relationships, oversee backend content operations, and support teams across government to use the platform effectively? If so we would love to hear from you! About the Team We are the Government Project Delivery Function Team, a small group of multidisciplinary specialists dedicated to driving excellence in project delivery across government. Our work shapes strategy, sets standards, and champions best practice to ensure projects deliver real value for the public. We design and maintain award-winning resources, including projectdelivery.gov.uk and The Teal Book, supporting thousands of professionals nationwide. Joining us means being part of a collaborative, forward-thinking team that values innovation, continuous improvement, and impact. If you want to influence how government delivers its most critical projects, this is the place to do it. About the Job In this role, you will: Delivery Management Lead the delivery of the projectdelivery.gov.uk service, ensuring it meets user needs and strategic objectives. Manage multidisciplinary teams using agile methodologies to deliver high-quality digital services. Oversee procurement and contract management of suppliers, ensuring value for money and effective delivery. Monitor performance metrics and delivery outcomes, using data to inform decisions and drive improvements. Service Design and Ownership Champion user-centred design across the platform, ensuring services are accessible, inclusive, and meet the needs of diverse users Ensure the platform supports end-to-end service delivery, aligning with government standards and policies. Maintain a strategic view of the service, identifying opportunities for innovation and improvement through quantitative and qualitative methods Content and Platform Operations Oversee backend users who create and manage content on the platform, ensuring consistency, quality, and alignment with content design principles. Provide guidance and support to teams using the platform, helping them understand how to use it effectively to deliver their services. Ensure robust governance and operational processes are in place for content management and platform usage. Negotiate, influence, set and manage budgets across financial and contractual years Manage the operational security, reliability, data privacy and risk exposure of the service About You The successful candidate will: Strong understanding of digital platforms, content management systems, and operational governance Experience in service design, with a user-centred and strategic approach to designing and improving digital services - being able to lead and support others in the design of existing and new services and being able to communicate how user centred design helps to meet objectives Demonstrable experience in commercial management, including procurement, supply chain management, contract management, and performance management Strong understanding of agile delivery methodologies and experience managing multidisciplinary matrix teams, including members from suppliers Excellent partner management skills, with the ability to influence and collaborate across organisational and team boundaries Some of the Benefits our people love! 25 days annual leave (rising to 30 after 5 years), plus 8 public holidays and the King's birthday (unless you have a legacy arrangement as an existing Civil Servant). Additionally, we operate flexitime systems, allowing employees to take up to an additional 2 days off each month Flexible working patterns (part-time, job-share, condensed hours) Generous parental and adoption leave packages Access to a generous Defined Benefit pension scheme with employer contributions of 28.97% Access to a cycle-to-work salary sacrifice scheme and season ticket advances A range of active staff networks, based around interests (e.g. analysts, music society, sports and social club) and diversity For more information about the role and how to apply, please follow the apply link. If you need any reasonable adjustments to take part in the selection process, please tell us about this in your online application form, or speak to the recruitment team at .
PROSPECTUS-4
Head of Operations
PROSPECTUS-4
Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity's entertainers (from magicians to musicians, artists, fairies and therapy dogs) enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The organisation are now looking to recruit a dynamic new Head of Operations to join their growing, values-led team, overseeing the smooth, safe and effective delivery of both in-person hospital visits and virtual services. The Head of Operations plays a vital role in enabling the charity to provide joyful, uplifting experiences for seriously ill children and their families. Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. You will provide operational leadership, whilst remaining highly hands-on, and will work closely with Visit Managers, entertainers and internal colleagues, coordinating activity, managing staff, and ensuring robust safeguarding and policy compliance. You will ensure that systems are utilised effectively in order to monitor engagement, outcomes and organisational growth, and will produce reporting for the CEO, Trustees and senior leadership team to consistently demonstrate impact. This is a fantastic opportunity to join a small, supportive organisation. To apply for this role, you will be a warm and engaging individual with significant operational experience, including managing and developing systems, processes and workflows, with a focus on continuous improvement. You will be ambitious and adaptable, and a skilled communicator, confident working in partnership with a variety of stakeholders, and will have demonstrable experience of coordinating complex scheduling, logistics and service delivery in a fast moving environment. Experience of working within a charity, hospital/clinical environment, health setting, youth services or another organisation supporting children or vulnerable people is desirable. Overall, you will be an organised, efficient leader, passionate about ensuring high quality, impactful services for vulnerable children and their families. To apply for this wonderful opportunity, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. Please note this role will be hybrid-working (3 days a week in the office - Mondays, Tuesdays and Thursdays). Interviews are to take place the week commencing Monday 2nd March.
Feb 03, 2026
Full time
Our client brings joy and laughter to seriously ill children in NHS hospitals and hospices across the country. Through in-person and virtual visits and events, the charity's entertainers (from magicians to musicians, artists, fairies and therapy dogs) enhance wellbeing and help young patients and their families cope with the pain and anxiety of serious illness and hospitalisation. The organisation are now looking to recruit a dynamic new Head of Operations to join their growing, values-led team, overseeing the smooth, safe and effective delivery of both in-person hospital visits and virtual services. The Head of Operations plays a vital role in enabling the charity to provide joyful, uplifting experiences for seriously ill children and their families. Reporting to the Director of Services, you will provide direct oversight of systems, scheduling, compliance and day to day team management, ensuring that services are delivered to a consistently high standard. You will provide operational leadership, whilst remaining highly hands-on, and will work closely with Visit Managers, entertainers and internal colleagues, coordinating activity, managing staff, and ensuring robust safeguarding and policy compliance. You will ensure that systems are utilised effectively in order to monitor engagement, outcomes and organisational growth, and will produce reporting for the CEO, Trustees and senior leadership team to consistently demonstrate impact. This is a fantastic opportunity to join a small, supportive organisation. To apply for this role, you will be a warm and engaging individual with significant operational experience, including managing and developing systems, processes and workflows, with a focus on continuous improvement. You will be ambitious and adaptable, and a skilled communicator, confident working in partnership with a variety of stakeholders, and will have demonstrable experience of coordinating complex scheduling, logistics and service delivery in a fast moving environment. Experience of working within a charity, hospital/clinical environment, health setting, youth services or another organisation supporting children or vulnerable people is desirable. Overall, you will be an organised, efficient leader, passionate about ensuring high quality, impactful services for vulnerable children and their families. To apply for this wonderful opportunity, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Victoria Savva at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. Please note this role will be hybrid-working (3 days a week in the office - Mondays, Tuesdays and Thursdays). Interviews are to take place the week commencing Monday 2nd March.
Charity People
Area Manager
Charity People City, Birmingham
Are you a supportive, motivating people manager who brings out the best in others? Do you enjoy building confident, high-performing teams in public-facing roles? We're supporting the UK's largest nature conservation charity, to find a values-led Area Manager to build and lead a team of up to eight Membership Fundraisers across the West Midlands. Location : West Midlands (Birmingham, Shropshire & Worcestershire and wider) Salary: £30,075-£32,108 Permanent, Full Time You will be offered: A company van for work travel, with all expenses covered 26 days annual leave plus bank holidays and a paid volunteering day Flexible working and 24/7 Employee Assistance Programme 20% discount on the charity's retail, pension contributions up to 7% Cycle-to-work scheme and other green benefits Why join us? Lead with purpose while being supported in your own wellbeing and development. This organisation protects threatened species and habitats and inspires millions to care about nature. With over a million members and 200+ reserves, the charity works nationally and internationally to create a world richer in nature. Membership fundraising is at the heart of this work. Every conversation the team has helps people connect with nature and choose to protect it, now and for generations to come. The Role: This is a hands-on, people-focused leadership role. You will build, nurture and lead a team of up to eight Membership Fundraisers, creating a supportive, motivating environment where people feel proud of the difference they make. What you will be doing Creating a positive, inclusive team culture Coaching individuals to grow confidence and capability Spending time in the field, supporting fundraisers in real time Supporting consistent performance through clear expectations, regular feedback and performance management Helping team members see the difference they make Coordinating fundraising at events, including national shows Maintaining high standards of ethical public engagement Who we are hoping to meet Experience managing teams in public-facing roles Empathetic, coaching leadership style Strong communication and emotional intelligence Confidence supporting people through challenge and change Good organisation and ability to balance priorities Full UK driving licence is essential Experience in fundraising particularly public fundraising is a bonus, but this is a phenomenal opportunity for someone looking to transition into the charity sector. This organisation is a household name and one of the biggest charity brands out there. We would love to hear from candidates with backgrounds in sales, retail, hospitality, or other public-facing leadership roles. A genuine connection to the charity's cause, alongside strong leadership and people skills, is what matters most. How to apply: If this sounds like the next step in your leadership journey, we'd love to hear from you. Please send your CV or profile to Priya Vencatasawmy for more information. Closing: Friday 20th February at 10am First stage interviews (in person): 2nd & 4th March Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Feb 03, 2026
Full time
Are you a supportive, motivating people manager who brings out the best in others? Do you enjoy building confident, high-performing teams in public-facing roles? We're supporting the UK's largest nature conservation charity, to find a values-led Area Manager to build and lead a team of up to eight Membership Fundraisers across the West Midlands. Location : West Midlands (Birmingham, Shropshire & Worcestershire and wider) Salary: £30,075-£32,108 Permanent, Full Time You will be offered: A company van for work travel, with all expenses covered 26 days annual leave plus bank holidays and a paid volunteering day Flexible working and 24/7 Employee Assistance Programme 20% discount on the charity's retail, pension contributions up to 7% Cycle-to-work scheme and other green benefits Why join us? Lead with purpose while being supported in your own wellbeing and development. This organisation protects threatened species and habitats and inspires millions to care about nature. With over a million members and 200+ reserves, the charity works nationally and internationally to create a world richer in nature. Membership fundraising is at the heart of this work. Every conversation the team has helps people connect with nature and choose to protect it, now and for generations to come. The Role: This is a hands-on, people-focused leadership role. You will build, nurture and lead a team of up to eight Membership Fundraisers, creating a supportive, motivating environment where people feel proud of the difference they make. What you will be doing Creating a positive, inclusive team culture Coaching individuals to grow confidence and capability Spending time in the field, supporting fundraisers in real time Supporting consistent performance through clear expectations, regular feedback and performance management Helping team members see the difference they make Coordinating fundraising at events, including national shows Maintaining high standards of ethical public engagement Who we are hoping to meet Experience managing teams in public-facing roles Empathetic, coaching leadership style Strong communication and emotional intelligence Confidence supporting people through challenge and change Good organisation and ability to balance priorities Full UK driving licence is essential Experience in fundraising particularly public fundraising is a bonus, but this is a phenomenal opportunity for someone looking to transition into the charity sector. This organisation is a household name and one of the biggest charity brands out there. We would love to hear from candidates with backgrounds in sales, retail, hospitality, or other public-facing leadership roles. A genuine connection to the charity's cause, alongside strong leadership and people skills, is what matters most. How to apply: If this sounds like the next step in your leadership journey, we'd love to hear from you. Please send your CV or profile to Priya Vencatasawmy for more information. Closing: Friday 20th February at 10am First stage interviews (in person): 2nd & 4th March Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Membership and Professional Standards Officer
THE ROYAL INSTITUTION OF NAVAL ARCHITECTS City Of Westminster, London
Role : Membership and Professional Standards Officer Location : London / Remote Hybrid (candidates must be based in London and able to attend the London office at least 2 days per week) Reports to : Membership and Professional Standards Manager Salary : £30,000 per annum Contract Type : Permanent, Full-Time Purpose: The Membership Officer supports the delivery of RINA's membership services by managing front line membership processes and providing operational and administrative support for professional membership applications, registrations, renewals, and member progression. The role ensures smooth workflows and accurate record keeping, while supporting the Membership Committee in its decision making processes. Key Responsibilities Membership Services: Support Membership objectives, growth and administration including, but not limited to, updating membership CRM, onboarding, renewal, retention, and lapsed member campaigns. Provide administration support for the Membership Committee. Coordinate the Engineering Council administration including: Review application forms. Collate and circulate applications to the Membership Committee Attend Membership Committee meetings, record recommendations, and produce minutes. Send election letters. Send paperwork to branches for Professional Review Interviews and arrange all other Interviews (i.e. London branch and overseas). Manage the volunteer interviewer database. Submit applications to the Engineering Council. Collate documents for Individual Case Procedure (ICP) assessments. Inform member at each stage of the process and update the CRM. Send membership and Engineering Council registration fee notifications. Prepare membership certificates. Website updates. Professional Standards: Support the Membership Administrator process members' CPD collection, the annual audit alongside providing support and guidance to volunteer CPD auditors. Liaise with assessors, volunteers, and external bodies (e.g. Engineering Council) to ensure training records and volunteer roles and responsibilities are kept up to date. Person Specification Essential: Administrative and/or customer service experience. Strong organisational, record-keeping, and attention-to-detail skills. Ability to manage email triage and prioritise tasks effectively. Confidence and willingness to provide support and guidance to new/existing members. Proficient in IT: CRM systems, CMS, Microsoft 365; and data entry. Excellent written and verbal communication skills, able to prepare reports and liaise with stakeholders. Confident and engaging in speaking with members on the phone. Desirable: Familiarity with UK professional registration frameworks (CEng/IEng/EngTech). Familiarity with AHEP accreditation process & procedures. Additional Information: Current arrangement: Hybrid, with 2 days per week in the London office. Candidates must be based in London. Please note that all roles are officially office based, and you may be required to attend the office full time if business needs change. Duties and responsibilities highlighted in this job description are indicative and should not be regarded as exclusive or exhaustive. The postholder may be required to undertake other duties and responsibilities relevant to nature, level and scope of the post or the duties may vary over time depending on business need, under the direction of the Membership and Professional Standards Manager. Occasional UK and international travel may be required. Attend the office when required, in addition to the two mandatory days. Right to Work in the UK Please note: Applicants must have the right to work in the UK at the time of application. RINA is unable to sponsor work visas.
Feb 03, 2026
Full time
Role : Membership and Professional Standards Officer Location : London / Remote Hybrid (candidates must be based in London and able to attend the London office at least 2 days per week) Reports to : Membership and Professional Standards Manager Salary : £30,000 per annum Contract Type : Permanent, Full-Time Purpose: The Membership Officer supports the delivery of RINA's membership services by managing front line membership processes and providing operational and administrative support for professional membership applications, registrations, renewals, and member progression. The role ensures smooth workflows and accurate record keeping, while supporting the Membership Committee in its decision making processes. Key Responsibilities Membership Services: Support Membership objectives, growth and administration including, but not limited to, updating membership CRM, onboarding, renewal, retention, and lapsed member campaigns. Provide administration support for the Membership Committee. Coordinate the Engineering Council administration including: Review application forms. Collate and circulate applications to the Membership Committee Attend Membership Committee meetings, record recommendations, and produce minutes. Send election letters. Send paperwork to branches for Professional Review Interviews and arrange all other Interviews (i.e. London branch and overseas). Manage the volunteer interviewer database. Submit applications to the Engineering Council. Collate documents for Individual Case Procedure (ICP) assessments. Inform member at each stage of the process and update the CRM. Send membership and Engineering Council registration fee notifications. Prepare membership certificates. Website updates. Professional Standards: Support the Membership Administrator process members' CPD collection, the annual audit alongside providing support and guidance to volunteer CPD auditors. Liaise with assessors, volunteers, and external bodies (e.g. Engineering Council) to ensure training records and volunteer roles and responsibilities are kept up to date. Person Specification Essential: Administrative and/or customer service experience. Strong organisational, record-keeping, and attention-to-detail skills. Ability to manage email triage and prioritise tasks effectively. Confidence and willingness to provide support and guidance to new/existing members. Proficient in IT: CRM systems, CMS, Microsoft 365; and data entry. Excellent written and verbal communication skills, able to prepare reports and liaise with stakeholders. Confident and engaging in speaking with members on the phone. Desirable: Familiarity with UK professional registration frameworks (CEng/IEng/EngTech). Familiarity with AHEP accreditation process & procedures. Additional Information: Current arrangement: Hybrid, with 2 days per week in the London office. Candidates must be based in London. Please note that all roles are officially office based, and you may be required to attend the office full time if business needs change. Duties and responsibilities highlighted in this job description are indicative and should not be regarded as exclusive or exhaustive. The postholder may be required to undertake other duties and responsibilities relevant to nature, level and scope of the post or the duties may vary over time depending on business need, under the direction of the Membership and Professional Standards Manager. Occasional UK and international travel may be required. Attend the office when required, in addition to the two mandatory days. Right to Work in the UK Please note: Applicants must have the right to work in the UK at the time of application. RINA is unable to sponsor work visas.
Smart10Ltd
Customer service advisor
Smart10Ltd Cuffley, Hertfordshire
Job Title: Customer service administrator Salary: £12.91 - £13.73 per hour Location: Cuffley, Hertfordshire Contract: Temp - Perm Hours: Full time 10.15 - 5.45 - 35hrs per week COMPANY PROFILE An Exciting Opportunity to Launch Your Office-Based Career! Are you organised, motivated, and ready to take the next step in your career? A fantastic opportunity has become available for a proactive and enthusiastic individual to join a growing business near Potters Bar as a Customer Service & Administration professional. This is the perfect role for someone eager to begin or develop a career within a dynamic office environment, where every day brings variety and the chance to make a real impact. You'll be part of a supportive team, delivering exceptional service while building your skills in administration, coordination, and customer interaction. Whether you're a recent graduate or someone looking to transition into a structured office role, this position offers a strong foundation for professional growth within a fast-paced, friendly company. SKILLS REQUIRED Confident and professional telephone manner Ability to work well under pressure and able to multitask. Excellent verbal and written communication skills Strong problem-solving skills. Able to maintain composure in the face of unexpected events. Team player as well as being able to work on own initiative. RESPONSIBILITIES Liaise with our customers, suppliers, and end users via telephone. Ensure the database is kept up to date. Ensure that calls are handled appropriately and with compassion. Concentrate on finding a solution for each case in a specific amount of time Analyse the information from the caller to ensure that our patients receive the assistance they require. Ensure the highest level of service is provided for all outgoing communications. ADDITIONAL INFORMATION 28 days annual leave including bank holiday Company pension Free parking on site Training and development Private health care after probation Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Feb 03, 2026
Contractor
Job Title: Customer service administrator Salary: £12.91 - £13.73 per hour Location: Cuffley, Hertfordshire Contract: Temp - Perm Hours: Full time 10.15 - 5.45 - 35hrs per week COMPANY PROFILE An Exciting Opportunity to Launch Your Office-Based Career! Are you organised, motivated, and ready to take the next step in your career? A fantastic opportunity has become available for a proactive and enthusiastic individual to join a growing business near Potters Bar as a Customer Service & Administration professional. This is the perfect role for someone eager to begin or develop a career within a dynamic office environment, where every day brings variety and the chance to make a real impact. You'll be part of a supportive team, delivering exceptional service while building your skills in administration, coordination, and customer interaction. Whether you're a recent graduate or someone looking to transition into a structured office role, this position offers a strong foundation for professional growth within a fast-paced, friendly company. SKILLS REQUIRED Confident and professional telephone manner Ability to work well under pressure and able to multitask. Excellent verbal and written communication skills Strong problem-solving skills. Able to maintain composure in the face of unexpected events. Team player as well as being able to work on own initiative. RESPONSIBILITIES Liaise with our customers, suppliers, and end users via telephone. Ensure the database is kept up to date. Ensure that calls are handled appropriately and with compassion. Concentrate on finding a solution for each case in a specific amount of time Analyse the information from the caller to ensure that our patients receive the assistance they require. Ensure the highest level of service is provided for all outgoing communications. ADDITIONAL INFORMATION 28 days annual leave including bank holiday Company pension Free parking on site Training and development Private health care after probation Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10's Privacy Policy as to how we hold your data.
Surrey County Council
Unit4 Service Delivery Team Leader
Surrey County Council Reigate, Surrey
The starting salary for this permanent position is £53,713 per annum based on a 36-hour working week. We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. Reporting to the Service Delivery Manager, you will join the wider IT&D Service and work as part of a team with the autonomy to succeed in a lively, friendly environment. We are committed to investing in our staff and supporting every individual to achieve their full potential. The team is based in Woodhatch, Reigate but we promote a hybrid approach to working, meeting collaboratively when required. There is an expectation to attend the office, at least once a week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey County Council have implemented Unit 4 as a modern, intuitive, and flexible Software-as-a-Service Enterprise Resource Planning System. A significant programme of work has been completed to deliver the full implementation, including the configuration of the system, data migration and implementing required integrations with other Council systems. Unit 4 is supported by in-house IT & Digital teams that operate ITIL 4 service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service Improvement (change requests, release management & business relationship management) As a vital member of the team, you will play a crucial role in ensuring the smooth operation and optimal performance of the Unit 4 application whilst maintaining a high level of service delivery. Duties of the Unit 4 Service Delivery Team Leader include: Assisting the Service Delivery Manager in the delivery of IT services to business stakeholders, teams and end users Leading a team of four support agents, motivating them and driving their performance, ensuring that the services provided meets and exceeds our customers' expectations Providing second-line IT support and assistance to customers and stakeholders, resolving issues promptly through effective communication and co-ordination Monitoring service delivery performance against agreed-upon service level agreements (SLAs) Contributing to the development of service delivery policies, procedures and guidelines Supporting project delivery, service improvement initiatives, system upgrades and other continuous improvement activities Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Previous experience of Unit 4 ERP/ Agresso or similar ERP systems in a Service Delivery or Support role Broad understanding in at least one of the functional areas of HR, Payroll, Finance, Procurement or FP&A (Financial Planning & Analysis) Supervisory or lead experience in a similar systems environment Ability to share technical knowledge with non-technical colleagues Excellent problem-solving and troubleshooting skills with strong communication and collaboration skills Ability to manage multiple tasks and projects simultaneously Knowledge of ITIL service management framework including Service Desk, Service Request Management, Incident Management and Problem Management. To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience working with Unit4 ERP (Agresso) in a service delivery or support capacity. What were your key responsibilities? Which functional areas (e.g., HR, Payroll, Finance, Procurement, or FP&A) do you have experience with? Please describe your experience supervising or leading a team within a systems or technical environment. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 22/02/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Feb 03, 2026
Full time
The starting salary for this permanent position is £53,713 per annum based on a 36-hour working week. We are excited to be recruiting for a skilled and highly motivated Unit 4 Service Delivery Team Leader to join our dynamic MySurrey Service Delivery team. Reporting to the Service Delivery Manager, you will join the wider IT&D Service and work as part of a team with the autonomy to succeed in a lively, friendly environment. We are committed to investing in our staff and supporting every individual to achieve their full potential. The team is based in Woodhatch, Reigate but we promote a hybrid approach to working, meeting collaboratively when required. There is an expectation to attend the office, at least once a week. Our Offer to You: 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Role Surrey County Council have implemented Unit 4 as a modern, intuitive, and flexible Software-as-a-Service Enterprise Resource Planning System. A significant programme of work has been completed to deliver the full implementation, including the configuration of the system, data migration and implementing required integrations with other Council systems. Unit 4 is supported by in-house IT & Digital teams that operate ITIL 4 service management processes and are structured into: Service Delivery (service requests, incidents, problem management, SLA/KPI reporting and supplier relationship management) Service Improvement (change requests, release management & business relationship management) As a vital member of the team, you will play a crucial role in ensuring the smooth operation and optimal performance of the Unit 4 application whilst maintaining a high level of service delivery. Duties of the Unit 4 Service Delivery Team Leader include: Assisting the Service Delivery Manager in the delivery of IT services to business stakeholders, teams and end users Leading a team of four support agents, motivating them and driving their performance, ensuring that the services provided meets and exceeds our customers' expectations Providing second-line IT support and assistance to customers and stakeholders, resolving issues promptly through effective communication and co-ordination Monitoring service delivery performance against agreed-upon service level agreements (SLAs) Contributing to the development of service delivery policies, procedures and guidelines Supporting project delivery, service improvement initiatives, system upgrades and other continuous improvement activities Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Previous experience of Unit 4 ERP/ Agresso or similar ERP systems in a Service Delivery or Support role Broad understanding in at least one of the functional areas of HR, Payroll, Finance, Procurement or FP&A (Financial Planning & Analysis) Supervisory or lead experience in a similar systems environment Ability to share technical knowledge with non-technical colleagues Excellent problem-solving and troubleshooting skills with strong communication and collaboration skills Ability to manage multiple tasks and projects simultaneously Knowledge of ITIL service management framework including Service Desk, Service Request Management, Incident Management and Problem Management. To apply, we request that you submit a CV and you will be asked the following questions: Please describe your experience working with Unit4 ERP (Agresso) in a service delivery or support capacity. What were your key responsibilities? Which functional areas (e.g., HR, Payroll, Finance, Procurement, or FP&A) do you have experience with? Please describe your experience supervising or leading a team within a systems or technical environment. Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. The job advert closes at 23:59 on 22/02/2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

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