We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Your new role Southend City Council are looking to appoint a full-time, permanent fostering experienced Team Manger. The position is based within the Fostering Support Team, with hybrid working opportunities available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week. This position attracts the added incentive of a one-off payment of £7,500, after you have bee
Feb 02, 2026
Full time
Your new role Southend City Council are looking to appoint a full-time, permanent fostering experienced Team Manger. The position is based within the Fostering Support Team, with hybrid working opportunities available. However, you are required to be on-site at the Civic Centre a minimum of 2 days a week. This position attracts the added incentive of a one-off payment of £7,500, after you have bee
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 02, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
We're looking for a Research Analytics Lead (research agency Director / Senior Associate Director level) to lead on the design and implementation of statistical analysis on survey data. This will involve taking end-to-end ownership of analytical projects, with responsibility for all aspects of their completion, including consulting on research briefs, liaising with our Quantitative Research team, developing analysis plans, conducting multivariate statistical analysis, and communicating the results of that analysis with relevant stakeholders. What you'll do: Lead and oversee complex analytics projects using market research data to drive strategic decisions based on comprehensive understanding of Sky's products and services. Implement advanced analytical techniques (e.g., key driver analysis, segmentation, perceptual mapping, price elasticity) to provide deep insights. Collaborate with quant researchers and data team to devise and implement innovative research solutions. Drive projects from inception to delivery, ensuring alignment with business objectives and stakeholder engagement, ensuring effective project management and proactively resolving issues. Present findings up to MD level in a confident and engaging manner, championing the customer viewpoint. Uphold the highest quality standards in accordance with MRS guidelines, setting benchmarks for excellence. What you'll bring: Extensive experience in applying multivariate statistics to survey data including previous employment experience in a market research agency. Working proficiency in conducting analysis using a programming language like R / Python. Solid theoretical understanding of commonly used statistical techniques, including significance testing, correlation, regression, correspondence analysis, factor analysis, cluster analysis, etc. Ability to understand business issues, collaborate with stakeholders to comprehend their decisions and opportunities, and translate their business questions into a research/analytics plan. Skilled in creating and presenting insights, summarizing patterns and findings into a compelling narrative, and professionally presenting this to stakeholders. Thrives in a dynamic environment, enjoying innovative and creative work. Strong multi-tasking abilities, flexibility, and patience in a fluid setting. Growth-oriented mindset and passion for long-term self-development. Team overview: Working as a member of our in-house research team, you'll have the opportunity to overcome the frustration of not being able to see your findings being actioned; you'll get to embed, build and see how your research is driving Sky's believe in better strategy. From TV shows to brands, new product development to marketing strategy, as part of Sky's Consumer Group there is a wealth of variety to encourage innovative research approaches. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you'll receive: A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Feb 02, 2026
Full time
Join the RAC as a Roadside Technician Join the team that keeps the UK moving. As a Roadside Technician, you'll receive: A market-competitive base salary of £35,000 and a realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates. Start and finish on your driveway. Demand-led shifts averaging 40 hours per week, with optional overtime available. What you'll need: • A Level 2 light vehicle maintenance qualification (or equivalent), with proven technical, electrical, and diagnostic experience • A customer-focused approach • A full UK driving licence As a Roadside Technician within our Patrol division, you'll deliver expert mechanical roadside repair, vehicle diagnostics, and emergency breakdown support across the UK. Whether it's a flat battery, tyre change, or complex fault-finding, you'll provide quick, confident solutions and reassurance when our members need it most. You'll start and end your day at home, tackling challenges head-on and making a real impact on the roadside - combining your technical expertise with outstanding member service. We'll set you up for success from day one, with your own RAC van, fuel card, full uniform, essential tools, and diagnostic kit all provided. The RAC has been a trusted name for over 125 years, combining heritage with innovation. If you're looking for a career in roadside automotive services that's rewarding, fast-paced, and full of variety - this is it. No CV required when you apply - it's easier than ever to start your journey with us. As a Roadside Technician at RAC, you'll get benefits that go the extra mile: Strong base pay - £35,000 a year and realistic OTE of £60,000, with top-performers earning significantly more through bonuses and enhanced overtime rates Share in our success - Join our colleague share scheme for free to benefit from the future growth of the business Free RAC Ultimate breakdown cover - From your very first day Car salary sacrifice scheme - Includes electric vehicle options (after 12 months) to help you save on tax Generous holidays - 23 days plus bank holidays (rising to 25 with service) Pension & life cover - Up to 6.5% matched pension contributions and life cover up to 4x your salary (10x with flex benefits) Wellbeing support - 24/7 confidential support helpline for you and your family Exclusive discounts - Save on tools, tech, holidays, and more through our Orange Savings portal Sound like your kind of role? Here's what we're after: You're more than a mechanic. You're a problem solver, a people person, and a proud ambassador for the RAC. Whether you're on a busy roadside or a quiet cul-de-sac, you stay calm under pressure and confident in your craft. You thrive on variety. One moment it's fault diagnostics, the next it's a flat tyre or battery - no two jobs are the same. You'll be equipped and ready for every call-out, with the tools, tech, and support to get the job done. You think on your feet. You'll be trusted to think on your feet and make the right call for each customer. Different fixes, different faces, new challenges every day. Why RAC? For more than 128 years, we've been keeping drivers moving, and today we're trusted by over 15 million members. We're also trusted by our people, with a 4.5-star Glassdoor rating showing that RAC is a place where support, ambition, and opportunity go hand in hand. We welcome people from every background, value every voice, and back your growth every step of the way. At the RAC, you can bring your full self to work and we'll be with you every step of the way to help you grow and develop your career.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified High Intensity team Leader to join the team. The service in Luton provides person-centered, holistic and accessible wellbeing services which are flexible and creative, easy to access and navigate and responsive to the needs of local people. The service contributes to tackling inequalities in health through promoting and supporting people to develop healthier behaviours and lifestyles in the context of their own local communities. As well as supporting the community with improving their physical and emotional heath, we also prioritise our staff wellbeing. We're based at Active Luton gyms and community centres, which all staff can access and use freely. We offer regular masterclasses to upskill our therapists and support their career development as well as opportunities to access additional modality training. This is a hybrid role and can involve a combination of service based and home working, with a minimum of 2-3 days in the office. Role Responsibility You will join our team in Luton, working in and around the district, where we specialize in evidence-based psychological therapies. Alongside vast experience of working within Mental Health, you will also have experience of leading and managing teams with a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will also manage your own caseload and inspire your team to meet both service and individual targets, having an IAPT Supervision Course is essential. In addition to talking therapies, we offer healthy lifestyle programmes including NHS stop smoking, health checks, and exercise on referral, social prescription, weight management and support with physical activity for people with long term health conditions. The Ideal Candidate You will need to hold a qualification in CBT/EMDR or IPT/PCEC and have accreditation. Alongside extensive experience of working within Mental Health, you'll have a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will need experience of supervising a team in a similar role. In return, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. You will also be able to make use of our digital platform. The service operates across a variety of days and hours to include Saturdays and evening work to support our clients when they need it most, therefore we offer flexible working hours to promote a positive work life balance for our staff. We pay incentivised rates of pay for weekend working and additional hours. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Step 3 Team Leader Role Profile.pdf Apply
Feb 02, 2026
Full time
Job Introduction We are currently recruiting for exciting opportunities to join Turning Point and be part of our highly successful and innovative Talking Therapies service. Total Wellbeing Luton is an integrated Talking Therapies service combining healthy lifestyles and emotional health programmes provided in partnership with Active Luton and we are looking for a qualified High Intensity team Leader to join the team. The service in Luton provides person-centered, holistic and accessible wellbeing services which are flexible and creative, easy to access and navigate and responsive to the needs of local people. The service contributes to tackling inequalities in health through promoting and supporting people to develop healthier behaviours and lifestyles in the context of their own local communities. As well as supporting the community with improving their physical and emotional heath, we also prioritise our staff wellbeing. We're based at Active Luton gyms and community centres, which all staff can access and use freely. We offer regular masterclasses to upskill our therapists and support their career development as well as opportunities to access additional modality training. This is a hybrid role and can involve a combination of service based and home working, with a minimum of 2-3 days in the office. Role Responsibility You will join our team in Luton, working in and around the district, where we specialize in evidence-based psychological therapies. Alongside vast experience of working within Mental Health, you will also have experience of leading and managing teams with a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will also manage your own caseload and inspire your team to meet both service and individual targets, having an IAPT Supervision Course is essential. In addition to talking therapies, we offer healthy lifestyle programmes including NHS stop smoking, health checks, and exercise on referral, social prescription, weight management and support with physical activity for people with long term health conditions. The Ideal Candidate You will need to hold a qualification in CBT/EMDR or IPT/PCEC and have accreditation. Alongside extensive experience of working within Mental Health, you'll have a proven ability to develop good therapeutic relationships with clients and working relationships with your colleagues. You will need experience of supervising a team in a similar role. In return, you will enjoy the scope and support to enhance your own life and career too, as you gain the experience and training you need to progress in your career with us. You will also be able to make use of our digital platform. The service operates across a variety of days and hours to include Saturdays and evening work to support our clients when they need it most, therefore we offer flexible working hours to promote a positive work life balance for our staff. We pay incentivised rates of pay for weekend working and additional hours. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. You will also receive a one-off £1,200 joining bonus - T&C's apply. You will get 32 days' paid holiday a year, increasing with each year of service up to 34 days. Plus the option to buy additional holidays and spread the cost. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point Attached documents Step 3 Team Leader Role Profile.pdf Apply
TOYOTA MATERIAL HANDLING UK
Swadlincote, Derbyshire
We are looking for a Forklift Service Engineer (Site Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for great company. About the role The role involves servicing, maintaining, and repairing forklift tr click apply for full job details
Feb 02, 2026
Full time
We are looking for a Forklift Service Engineer (Site Technician) to work within our After Sales department to maintain, repair, service and modify the companies range of products. This role comes with a competitive salary, an attractive company pension, a company vehicle, and the opportunity to work for great company. About the role The role involves servicing, maintaining, and repairing forklift tr click apply for full job details
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. What you will do: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. What you will bring: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Feb 02, 2026
Full time
Biotechnologist 1 (DSP Night Shift) Location: Slough Night Shift: 6pm - 6am; 4 days of working 4 days of rest period Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of. The role: As a Biotechnologist 1 (USP Night Shift) at Lonza AG, you will embark on an exceptionally rewarding journey within our Manufacturing team. This entry-level position is meticulously crafted to provide you with hands-on experience in a GMP Manufacturing environment, transitioning from supervised to unsupervised activities. Your contributions will be pivotal in ensuring the flawless production of life-changing products at our Slough, UK facility. What you will do: Successfully implement various tasks to ensure products are manufactured according to schedule, safety requirements, and Good Manufacturing Practices (GMP). Acquire a detailed understanding of production systems and relevant Lonza systems to enable efficient production. Ensure completion of all necessary training to perform production activities with precision. Adhere strictly to high standards of cGMP for both yourself and your colleagues. Gain familiarity with Lonza's quality procedures, including change control, the deviation system, and validation procedures. Assist in correction and data management activities, ensuring that documentation standards are met impeccably. Engage directly in the manufacturing process, identify continuous improvements, and contribute to the completion of various projects. Uphold high standards of housekeeping, team values, and safety policies. Highlight safety issues and foster a safety-first attitude within the team. Ensure objectives are met within the designated timeframe. What you will bring: Manufacturing or Production experience is desirable. Good command of both written and oral English, essential for effective collaboration and documentation. Outstanding organizational skills to manage tasks efficiently and meet deadlines. Strong problem-solving abilities to address and resolve challenges promptly. Established track record of strong interpersonal abilities, providing guidance and mentorship to promote teamwork and facilitate team growth. Maintain meticulous attention to detail to ensure the highest standards of work quality. Cultivate a collaborative and inclusive environment, displaying respect and support for your colleagues. Be flexible and open to change, demonstrating a proactive approach to evolving situations. Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically. People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference. Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
Partnerships and Philanthropy Advisor London, W2 (Hybrid working) with semi-regular travel to our centre in Manchester Who Are We? Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual, and trans. Serving over 40,000 people each year, we provide information to a further 200,000 individ
Feb 02, 2026
Full time
Partnerships and Philanthropy Advisor London, W2 (Hybrid working) with semi-regular travel to our centre in Manchester Who Are We? Nationally significant and focused on a fair and equal society, we are the LGBT Foundation, a charity supporting the needs of people who identify as lesbian, gay, bisexual, and trans. Serving over 40,000 people each year, we provide information to a further 200,000 individ
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're now looking for a Senior Legal Counsel, Corporate to play a pivotal role within our UK&I Legal Team. Reporting to the Group Director of Legal (Sport, Connectivity & Other Strategic Partnerships), you'll be a trusted adviser at the heart of Sky's corporate operations. In this high-impact role, you'll partner with key corporate functions - including Finance, Tax, Compliance, and Company Secretariat - providing expert guidance across a broad spectrum of corporate and corporate finance matters. You'll support the wider Legal Department, act as a strong delegate for the Group Director, and collaborate closely with Comcast's Corporate Legal team on Sky's M&A activity. Your work will ensure that business strategies are supported with sharp, commercially focused legal advice that enables SKY teams to move with confidence. Based in the UK, you'll also have the chance to work across Sky's international markets, connecting with legal teams across the group. This opportunity is ideal for a solicitor with 4+ years' PQE (England & Wales or equivalent), bringing a strong corporate background from private practice or an in-house environment. What you'll do: You'll play a key role in supporting the Legal team on high-profile, strategically significant deals and projects, while running and coordinating large matters and independently managing smaller matters. You'll support Sky group management and advise on corporate matters, including: Advising on General corporate matters (e.g., directors' duties; restructurings, solvency, dormancy and liquidation of entities; corporate elements of commercial transactions etc.) Advising on Corporate finance matters (e.g., intragroup and external debt management; recapitalisations; dividend payments) Support for JVs on the strategic questions around divestment/ exit/ renewal from the Sky perspective as well as interaction with the commercial deals which form part of the JVs; Support for other investments (BAU matters, including preparation for board and shareholder meetings, corporate resolutions, investor consents, director/officer appointments, letters of support etc.) Flexible support for new acquisitions and other M&A activity (point person for Sky) working closely with Comcast corporate legal in London and Philadelphia. Instructing and managing external corporate legal support. What you'll bring: English qualified solicitor of a minimum of 4+ years PQE (or equivalent) Strong corporate background with experience in English corporate law (or equivalent) either from private practice or equivalent in-house across a range of corporate transactions (including share and asset acquisitions, disposals and JVs) Excellent attention to detail, negotiation, drafting and analytical skills Proactivity, taking the initiative and with a willingness to help out on a range of projects Strong organisational skills and ability to adapt quickly, organise, prioritise and plan effectively in a fast-paced environment with competing priorities An ability to think strategically, creatively and commercially and to advise stakeholders on legal and commercial risks. Strong communication skills and proven track record in distilling complex legal issues and risks into concise summaries suitable for commercial stakeholders and an ability to think laterally and identify creative, customer-focused solutions. Excellent inter-personal skills, a positive outlook and the ability to build trust and rapport at all levels and work collaboratively across the Sky Group to deliver Sky's objectives. Experience in instructing and managing external legal counsel Prior in-house or secondment experience at a corporate with a developed legal function is a plus. How you'll work At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Where you'll work: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Team overview: Sky's Legal department is a fantastic place to work. We comprise over 200 industry leading lawyers and legal and compliance professionals across the Sky territories, providing commercial, risk-based advice to the wider business. We regard ourselves (and are recognised) as trusted partners of the business functions we support. We seek to employ the Believe in Better mantra in our day-to-day work, both in our output and in our behaviours. Our Vision is to be one team, business partnering to deliver Sky's Protect & Grow plan, empowered to be our best. The rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work. We're now looking for a Senior Legal Counsel, Corporate to play a pivotal role within our UK&I Legal Team. Reporting to the Group Director of Legal (Sport, Connectivity & Other Strategic Partnerships), you'll be a trusted adviser at the heart of Sky's corporate operations. In this high-impact role, you'll partner with key corporate functions - including Finance, Tax, Compliance, and Company Secretariat - providing expert guidance across a broad spectrum of corporate and corporate finance matters. You'll support the wider Legal Department, act as a strong delegate for the Group Director, and collaborate closely with Comcast's Corporate Legal team on Sky's M&A activity. Your work will ensure that business strategies are supported with sharp, commercially focused legal advice that enables SKY teams to move with confidence. Based in the UK, you'll also have the chance to work across Sky's international markets, connecting with legal teams across the group. This opportunity is ideal for a solicitor with 4+ years' PQE (England & Wales or equivalent), bringing a strong corporate background from private practice or an in-house environment. What you'll do: You'll play a key role in supporting the Legal team on high-profile, strategically significant deals and projects, while running and coordinating large matters and independently managing smaller matters. You'll support Sky group management and advise on corporate matters, including: Advising on General corporate matters (e.g., directors' duties; restructurings, solvency, dormancy and liquidation of entities; corporate elements of commercial transactions etc.) Advising on Corporate finance matters (e.g., intragroup and external debt management; recapitalisations; dividend payments) Support for JVs on the strategic questions around divestment/ exit/ renewal from the Sky perspective as well as interaction with the commercial deals which form part of the JVs; Support for other investments (BAU matters, including preparation for board and shareholder meetings, corporate resolutions, investor consents, director/officer appointments, letters of support etc.) Flexible support for new acquisitions and other M&A activity (point person for Sky) working closely with Comcast corporate legal in London and Philadelphia. Instructing and managing external corporate legal support. What you'll bring: English qualified solicitor of a minimum of 4+ years PQE (or equivalent) Strong corporate background with experience in English corporate law (or equivalent) either from private practice or equivalent in-house across a range of corporate transactions (including share and asset acquisitions, disposals and JVs) Excellent attention to detail, negotiation, drafting and analytical skills Proactivity, taking the initiative and with a willingness to help out on a range of projects Strong organisational skills and ability to adapt quickly, organise, prioritise and plan effectively in a fast-paced environment with competing priorities An ability to think strategically, creatively and commercially and to advise stakeholders on legal and commercial risks. Strong communication skills and proven track record in distilling complex legal issues and risks into concise summaries suitable for commercial stakeholders and an ability to think laterally and identify creative, customer-focused solutions. Excellent inter-personal skills, a positive outlook and the ability to build trust and rapport at all levels and work collaboratively across the Sky Group to deliver Sky's objectives. Experience in instructing and managing external legal counsel Prior in-house or secondment experience at a corporate with a developed legal function is a plus. How you'll work At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. The hybrid working expectations for this role are 3 days in the office per week. Where you'll work: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Team overview: Sky's Legal department is a fantastic place to work. We comprise over 200 industry leading lawyers and legal and compliance professionals across the Sky territories, providing commercial, risk-based advice to the wider business. We regard ourselves (and are recognised) as trusted partners of the business functions we support. We seek to employ the Believe in Better mantra in our day-to-day work, both in our output and in our behaviours. Our Vision is to be one team, business partnering to deliver Sky's Protect & Grow plan, empowered to be our best. The rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences Inclusion: We're an equal opportunity employer and value diversity at our company. We don't discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We're a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We'll look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 02, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Feb 02, 2026
Full time
Kick Start Your Customer Service Career with Aviva Customer Service Expert - Starting salary between £25,400 - £29,028 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working). However we want you to have the flexibility to increase your working hours if it suits you, so we also offer the option for an enhanced 40 hour contract Allocated shift pattern between 08:00 - 18:00 Monday - Friday We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions. Customer Service careers are different here at Aviva. We believe in creating a better tomorrow, for everyone. That's why we're here, and that's why 15 million customers across the UK have placed their trust in us. We are looking for people who truly care and are driven to give it their all every single day. People like you! A bit about the job: We want you to provide the very best service with performance measured in line with Aviva's values; Care, Commitment, Community and Confidence. In other words, it's the quality of the personalised service you provide that we're interested in. There is a lot to learn but don't worry, through great training and coaching you'll be well prepared to support the needs of our customers and financial advisers. You will be part of our our Wealth Organisation, providing telephony support in one of our areas: Investment Bonds Pension Savings Platform Investments But don't worry about the product, it's the care that you can bring to our customers that we care about most! Our products can be technical - there is a lot to learn but don't worry, you'll receive plenty of training and support to help our customers with their complex queries. Skills and experience we're looking for: Excellent communication skills and a great phone manner with the ability to build rapport and show empathy Be a good fact finder - you will ask the right questions at the right time to really understand what our customers need from you Someone who enjoys working and learning with others around them to deliver fantastic customer service The ability to understand our digital methods and how they can make things simple and quick for our customers A positive, can-do attitude with the ability to have difficult conversations and overcome objections What you'll get for this role Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary between £25,400 - £29,028 (depending on hours, skills and experience) plus additional benefits. Bonus opportunity - 6% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 25 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Please note this job role is not sponsorable under the Home Office points based system. Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please give Dalma Kovacs a email
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Feb 02, 2026
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." As a Lead Planning Analyst, you'll transform complex data into actionable insights that influence key stakeholders, thrive in fast-paced environments, and drive innovation through creative problem-solving. You'll collaborate across teams, mentor colleagues, and champion continuous improvement while building strong partnerships to deliver operational efficiencies. What you'll do : Deliver clear, actionable insights that drive strategic decision-making-optimising plans by leveraging available levers, tools, and data, and presenting well-balanced solutions with pros and cons where appropriate. Lead scenario planning in collaboration with planning teams and stakeholders to guide decisions and ensure optimal outcomes. Produce insightful outputs that deepen understanding and support informed, data-driven decisions across the business. Support cross-functional initiatives by stepping in to meet the evolving needs of the broader Planning function when required. Build and maintain strong, collaborative relationships between Planning, Operational teams and their stakeholders to ensure alignment and shared accountability. Proactively engage with stakeholders to understand their objectives, priorities, and change initiatives-providing analytical support to enable successful delivery. Provide indirect leadership across analyst teams in both Sky and Partner teams-offering coaching, feedback, and guidance to elevate performance and capability. What you'll bring : Ability to demonstrate a solid understanding and awareness of the planning cycle, including its key stages and processes, enabling effective contribution to planning activities and decision-making. Agile and adaptable, with the ability to apply analytical expertise across a variety of planning functions and evolving business needs. Exceptional communication skills, with the ability to translate complex data into clear, compelling insights and recommendations that influence both internal and external stakeholders. Demonstrates critical thinking and strong problem-solving skills, with the ability to assess situations quickly and make sound, data-informed decisions. Brings creativity and innovation to the forefront-challenging existing processes and identifying new ways to deliver value for customers, advisors, and the business. Takes initiative to identify opportunities, influence change, and contribute to continuous improvement across the planning function. Customer Service Group In our Customer Service Group Team, we aim to offer the best customer service through our amazing people. Whether you're a frontline colleague speaking to a customer, or one of brilliant support people, you'll have the passion for creating great experiences for our people and our customers. We help connect our customers to the products and entertainment that they love, and as part of our fast-paced team, no two days are the same. The Rewards: There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. Your office base: Livingston Watermark House Our lively campus is a free shuttle bus away from Livingston North train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. Dunfermline We're just off Forth Road Bridge in a bustling business park 10 minutes from Rosyth train station. If you're not catching the train don't worry: there's plenty of secure onsite parking for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym, play a game of pool and make use of our handy corner shop. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate . Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
