BRC

Senior HR Business Partner (Learning & Development) £53,303 per annum Permanent 37 hours per week Plymouth based with hybrid working You will lead the design and execution of talent strategies that align with business goals and support the organisation's strategic intent and vision. You will support the organisation to build a learning culture, by using data-driven insights to influence decision-making and drive continuous improvement You will deliver a forward-thinking apprenticeship programme which is flexible and supports growth and workforce planning strategy alongside our social value partnership. We are seeking Someone Who has demonstratable experience at a leadership level in a learning, development and training environment within a large complex or diverse organisation. has proven experience of influencing change and outcomes across all levels of an organisation. has understanding of apprenticeship programmes and funding mechanisms, and managing an Apprenticeship Levy. has experience of effectively managing significant financial budgets and resource allocation. You will be working for a large social housing association, aiming to grow, to provide more people with high-quality, affordable homes to rent and buy. With a great workforce and a focus on people, they deliver good quality, well-managed and well-maintained homes. What they Can Offer You Alongside a generous salary of £53,303 per annum they offer a comprehensive and competitive benefits package designed to support the wellbeing, development, and work-life balance of their team: Flexible & Remote Working - Enjoy flexible and remote working including flexi-time and hybrid working. Generous Pension Scheme - Enjoy a high level of employer contributions to help you plan confidently for the future. Onsite Gym Facilities - Access their fully equipped, free onsite gym and modern changing facilities to support your health and fitness goals. Volunteer Leave - Make a positive impact with up to three days of paid volunteer leave annually through our Make a Difference programme. Annual Leave Entitlement - Start with 25 days of annual leave, increasing to 30 days with service, plus Bank Holidays. They also offer a holiday trading scheme for added flexibility. Health and wellbeing - Access confidential support services through our EAP (Employer Assistance Programme), including free counselling, to help you navigate personal or professional challenges. Access to a discounts private healthcare scheme that allows staff to access many healthcare benefits such as optical & dental care. Extensive Discounts - an on-line scheme offering employees great discounts at 100s of retailers. Modern Digital Tools - Work efficiently with up-to-date digital devices and smartphones that support flexible and remote working. Vibrant Work Environment - Offices are located in a beautiful and dynamic part of the Southwest, easily accessible by public transport. Onsite Amenities & Local Conveniences - Enjoy daily visits from a local food van and easy access to nearby shops including, M&S Foodhall, Co-op, Starbucks and Tim Hortons. Engaging Workplace Culture - They believe work should be enjoyable. Join in on dress-down Fridays, company quizzes, and a variety of charity events throughout the year. To Apply Contact Specialist Recruiter, Mark Grove, on (phone number removed) or apply via this site

Social Housing Complaints Officer Remote working 6 week contract (potential for further extension) 37.5 hours per week £15.07 per hour plus holiday or £19.50 per hour Umbrella You will be dealing with customer complaints as first point of contact, acknowledging and investigation of complaint and communicate the outcome to stakeholders. You will be providing responses to complaints both verbally and written, responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case. The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers. You will be liaising with the customer, the Housing Ombudsman, Councillors, internal departments and other external stakeholders For more information about this role, please apply now via this site or contact specialist Social Housing Recruiter, Mark Grove, on (phone number removed)

Regional Housing Manager Oxford - Hybrid working Permanent £50308 + £2280 ECU per annum An exciting opportunity for a Regional Housing Manager to manage a small team of Regional Housing Officers and Housing Outreach Workers throughout the South of England They are looking for a communicative, well organised and experienced housing professional to manage this wide geographical area which ranges from Oxfordshire to Cornwall. The role of Regional Housing Manager will include; Providing effective tenancy and leasehold management in line with policies and procedures. Supporting and performance managing staff who will be case managing anti-social behaviour, tenancy changes, shared ownership management and rent arrears including former tenant arrears. Developing, building and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services. Playing a key role in the management and allocation of empty properties. Developing and leading on tenant and shared ownership engagement initiatives. Ensuring all Fire Risk Assessment remedial scheme-based actions are being carried out. Supporting the Head of Tenancy & Leasehold Management to effectively manage safeguarding cases within the department. Managing staff, carrying out annual appraisals and regular one to one performance meetings. They currently expanding their housing services in the Southwest of England and this role will play a key role in ensuring that all new services are implemented effectively and links with partner organisations is strengthened. As travel is a requirement of the role, a full, current driving licence and access to a vehicle is essential. If overnight stays are required, they will arrange accommodation and subsistence for you For further information about this role, contact specialist Social Housing Recruiter, Mark Grove, on (phone number removed) or apply via this site

Are you a Compliance Manager, seeking a new permanent job in the Cornwall area? My client has an immediate opportunity to join their Property Services Team on a Permanent basis. The successful applicant will be responsible for all property compliance relating to the performance of Property Services functions including gas installations, servicing and repairs, electrical safety, fire safety, building safety, legionella, asbestos, and lifts. Responsibilities: Lead and develop compliance for all service areas to achieve and maintain top quartile performance in all categories. Ensure that the Company is fully compliant with all regulatory requirements Ensure that all policies and work undertaken by or on behalf of the company complies with current health and safety and property compliance legislation, regulations, code of practice, and regulatory standards, and that all risk management procedures are followed. Ensure that all safety inspection programmes and works are planned to agreed timescales and stringently monitored. To maintain company accreditation for all M&E regulatory bodies including, but not limited to: - Gas Safe, NICEIC, Oftec, HETAS, MCS, PAS 20/30 - Ensuring relevant staff are qualified and registered - Maintaining a quality and audit policy and procedure - Keep abreast of regulatory and accreditation requirements to ensure that these requirements are constantly achieved - Advise on changes to regulation and requirements and proactively bring them to the attention to staff and managers. Advise on, create and maintain procedures for all compliance service developments Analyse and manage performance across all compliance functions and make recommendations for continuous improvement that drives performance towards top quartile delivery. Contribute to budget setting and business planning processes. Requirements: Foundation degree or equivalent to a minimum level 5 qualification Evidence of CPD and prepared to undertake relevant training to meet operational need and further knowledge base IOSH Certificate or equivalent in Health & Safety. Experience of managing and appraising staff and team building. To apply, please attach a copy of your CV

As a Housing Support Worker , you ll play a vital role in helping individuals overcome housing-related barriers as they transition from custody into the community. You ll work one-on-one with clients to secure stable accommodation, develop independent living skills, and build the foundations for long-term recovery and rehabilitation. What You'll Do Provide tailored housing support and advocacy for individuals leaving prison or in recovery Liaise with local authorities, landlords, housing associations, and support agencies Assist clients with tenancy applications, benefits, budgeting, and legal issues Deliver one-to-one sessions and group workshops on housing and resettlement Maintain accurate case notes and work to agreed KPIs and safeguarding standards About You We re looking for someone who is compassionate, proactive, and committed to making a lasting difference. Ideally, you'll bring: Experience working in housing, resettlement, or support services A sound understanding of housing law, benefits systems, and safeguarding Excellent communication and advocacy skills The ability to build trust and motivate individuals facing complex challenges A relevant qualification (desirable but not essential) Why apply? Be part of a purpose-driven, values-led organisation Ongoing training and professional development Supportive, inclusive workplace culture Real opportunities for career progression Ready to Help Transform Lives? Apply today and be a part of something meaningful. To apply for this position, please send an updated CV to this advert or contact Emily Savage on (phone number removed) for more information.

Job Title: Property Officer / Surveyor Type: Permanent Part Time Location: Covering Carmarthenshire, Pembrokeshire and Cardiganshire with an office based in Carmarthen Salary: £31,402 - £42,233 (pro-rata) Hours: 21 hours a week (Part Time) BRC are working closely with a charity based in Wales. This is a varied and rewarding role where you will play a key part in ensuring the management and maintenance of a varied portfolio of properties within the area. The portfolio is made up of halls, schools, residential dwellings, land and holiday lets, several of which hold Listed Buildings status. These buildings and their occupants play a significant role in supporting the wider work of the charity. Duties: Contribute to the effective administration and management of properties in the Property Portfolio Deal with routine and emergency property related matters Be an integral part of the new projects and their development Communicate effectively with a wide range of stakeholders, professionals, clergy and laity by telephone, email, and letter Deal with a wide range of queries relating to properties. Assist with maintaining the Property Databases Requirements: Proven experience of general building matters and dealing with Listed Buildings A proactive team player with excellent interpersonal and communication skills Someone with a keen eye for detail and a flexible approach to tasks Confidence in using Microsoft Office and other software to produce reports, schedules of work etc. The ability to speak Welsh (or willingness to attend a Welsh language course) is desirable Benefits: Generous contributory pension scheme is available For more information, please call Meg Smith or Emma Keir on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Job Title: Service Manager Role Type: Permanent Salary: £35,000 + £4800 car allowance Location: Plymouth & Paignton Hours: 37.5 Mon-Fri (Two Tiered on-call 1 in 3) Embark on an exciting journey as a Service Manager at within an established supported housing charity, a dynamic and forward-thinking organization. In this permanent role, you'll have the opportunity to make a meaningful impact in the lives of 16-18 year olds across 2 provisions, earning a competitive salary of £35,000 per annum. Join the team and be a part of a company that gives young people the best possible start in their journey to independence. Provide managerial support across to properties in Plymouth & Paington, overseeing 8 staff members who are supporting 8 service users. Why You'll Love This Role: Opportunity to lead a dedicated team and drive exceptional customer service Chance to contribute to the growth and success of a thriving company Collaborative and supportive work environment that fosters professional development Preferred Requirements: Proven experience in a service management role, with a track record of delivering high-quality customer experiences Proven experience in identifying risk and how to manage it. Excellent communication and interpersonal abilities to liaise with both internal and external stakeholders Strong understand of safeguarding policies and procedures. Ability to lead and motivate a team, fostering a positive and productive work environment Preferred Qualifications: Bachelor's degree or equivalent in a relevant field, such as business, management, or customer service Certification in service management or a related discipline is highly desirable Previous experience in the service industry or a customer-facing role is a significant advantage Essential: Drivers license (Business insurance preferred) For more info, please call on (phone number removed). If you would like to apply to this role, please send your cv to Olly or Phoebe on (url removed) , (url removed) .

Job Title: Hub Coordinator Role Type: Permanent Salary: £29,557.76 Location: Newton Abbot Hours: 37.5 Mon-Fri Embark on an exciting journey as a Hub Coordinator at a reputable Housing Association, where your exceptional organisational skills and passion for community engagement will shine. In this role, you'll be the driving force behind the seamless operation of the vibrant community hub, ensuring that residents have access to the resources and support they need to thrive. Standout Highlights: Be the heart of the community, connecting residents with vital services and fostering a sense of belonging. Utilize your exceptional multitasking abilities to juggle a diverse range of responsibilities, from event planning to administrative tasks. Join a dynamic and inclusive team that values your contributions and provides opportunities for professional growth. Preferred Requirements: Responding promptly to all emergency calls or illness until medical/emergency aid arrives and / or relative s assistance is obtained. Keeping up-to-date records for each customer in line with current procedures. Actively promote and work with the team to organise communal activities. Report maintenance defects in the Scheme or Emergency Alarm Call equipment to relevant teams or agencies. Preferred Qualifications: Relevant experience in a community-focused role or customer service environment. Strong organizational and administrative skills, with proficiency in Microsoft Office suite. A collaborative mindset and the ability to work effectively as part of a team. Essential: Drivers license For more info, please call on (phone number removed). If you would like to apply to this role, please send your cv to Olly or Phoebe on (url removed) , (url removed) .

Job Title: Fire Safety Manager (Interim) Type: Contract (2 months) Location: Bristol Salary: £550 a day Hours: Full Time (37 hours a week) BRC are working closely with a a local authority in Bristol. This role involves ensuring the safety of the building, primarily for the safety of all occupants of multi-occupied residential buildings including Low-Rise Residential Buildings, High-Rise Residential Buildings, and Supported Housing for Older People (SHOP). During this role you will be responsible for meeting the clients statutory obligations for fire safety, in addition to being required to input on the the clients fire safety strategies and policies. There will also be a requirement to input on the Building Safety policies and procedures, as well as developing and updating fire safety strategies and working on fire safety aspects of building safety cases. Duties: Initiate and lead the delivery of Fire Safety internal projects, ensuring Fire Safety in line with the clients policies, ensuring effective and appropriate translation of Fire Safety Strategy into practical application through the active promotion of Fire Safety. Drive the clients risk management approach ensuring the client remains compliant with cyclical fire safety programmes of work. Strategic lead for Fire Safety, working with the Primary Authority Partners at Avon Fire & Rescue Service. Developed and thriving stakeholder and partner relationships that engage with, inform, support and deliver the plans. Ensure the client meets both statutory and non-statutory fire safety responsibilities, in line with legislation and associated building regulations. Provide strategic, operational and technical direction/advice, to all stakeholders; subject matter expert for fire related matters. Contract management accountability for the Fire Risk Assessment contractor and associated remedial actions. To assist with resident engagement within high-rise and/or higher-risk housing stock, particularly in ensuring that fire safety concerns are recorded, monitored, and dealt with appropriately. Work as the lead on developing procedures and processes to gather, interpret, and use information on vulnerable residents in relation to evacuation from buildings. Undertake or procure a service to undertake 3rd party audits on fire safety related matters, inspections, and/or investigations. Manage and respond to fire prohibition and enforcement notices received from Avon Fire & Rescue Service. Requirements: Significant experience of effective fire safety management at a senior level in a social housing setting, with an in depth knowledge of relevant regulation and British Standards Fire safety related qualification, or equivalent. Minimum of a L4. Professional membership to IFE and/or IFSM, or equivalent In depth understanding of complex buildings, fire safety systems and remediation of fire safety issue. Ability to formulate and articulate strategies and plans Experience of managing and developing services to improve outcomes for citizens and customers. Ability to effectively plan and deliver complex projects and programmes. Ability to lead and manage, inspiring and motivating people across a whole service. Ability to manage performance effectively and to hold all team members to account. Ability to plan and manage all finance and budgets to meet performance targets. Ability to actively contribute to innovation and to take analytical approaches to solving complex and challenging problems. Experience of using digital technology to deliver and improve services. Experience of working in complex and diverse organisations. Ability to cope well with and overcome ambiguity through use of effective change management approaches. Ability to work effectively and credibly with diverse and complex stakeholders. Highly-developed advocacy, negotiation and presentation skills. For more information, please call Meg Smith or Emma Keir on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Are you passionate about Fire Safety, seeking your next career move? My client has an immediate opportunity for a Fire Risk Officer to join their Health & Safety Team on a permanent basis. The successful applicant will provide specialist fire safety advice to the organisation and all other areas covered by service level agreements. Responsibilities: Ensure that the organisation and others operate within specified legal requirements with regards to fire risks. Develop action and safety implementation plans for all areas where necessary. Ensure that works arising from fire risk assessments are carried out according to set priorities Assess fire strategy for all relevant buildings and all relevant parts of buildings in accordance with The Regulatory Reform (Fire Safety) Order 2005. Liaise with external bodies such as Primary Fire Authority, contractors, consultants, Local Authorities and other Associations. Ensure that regular inspections are carried out on all dwellings and buildings with common areas, undertaking fire risk assessments according to PAS 79. Audit and review of 3rd party fire risk assessments undertaken by contractors. Periodically review the fire risk assessments and maintain a database of assessments for examination by and distribution to all interested parties. Provide reports and statistics as required to relevant health & safety panels or groups such as Fire Safety Action Group (FSAG). Requirements: NEBOSH General Certificate or equivalent. Desirable Fire Safety and Fire Risk Assessment training (Institute of Fire Engineers or equivalent) Essential Asbestos training, knowledge and/or experience Desirable Accredited Domestic Energy Assessor- Desirable To apply, please forward a copy of your CV

Are you a Caretaker or Multi-Skilled Operative, seeking a new challenge? My client has an immediate opportunity for a Caretaker to join their in-house team on a 12-month contract. The successful applicant will be responsible for providing reactive and planned maintenance services to a cluster of schools in the Plymouth area. This includes the management of cleaning teams. Responsibilities: Complete inspections of school premises and resolve any findings. Undertake security lockdown and opening of school premises. Switch on/off intruder alarms, internal lights and external lights as necessary Embrace a positive Health and Safety culture. Check operation of all alarms, fire extinguishers (visual check), emergency lighting and fire hoses etc on a regular basis and record these checks Delivery of compliance contracts and in-house provision and maintaining of records Compliance with the Environmental Protection Act by continuous clearance of litter, both inside and outside school buildings. Emergency cleaning including the unblocking of drains, toilets, etc. Continuous inspection of school premises for damage and vandalism, making good immediately any defects and reporting to the Premises Manager/Head Teacher Line management of identified cleaning staff including annual appraisals and performance Issue and control of consumables monitor all contractors personnel on sites, accompanying them on/off sites as necessary. Ensure that work is satisfactorily completed. Requirements: This position would suit a multi-skilled person who is capable of completing basic plumbing, carpentry, painting and plastering of small areas. Be available for emergency call outs. The post holder must be able to travel between sites within a planned schedule and at short notice A DBS will be completed prior to starting this position. To apply, please attach a copy of your CV

Job Title: Team Manager Role Type: Permanent Salary: £35 38k DOE Location: Bristol About this organisation They support people to overcome challenges, reach their goals, and make a real difference to their lives. They deliver community-based support to clients experiencing mental health and LD. Formed as a family run business, they had a vision to move away from traditional approaches of the time and towards ones that empowered individuals to take control of their own lives, offering choice around their future, and taking positive risks in the aim of growth. Day to day Duties: As a Team Manager you will have 8 12 reportees at any given time, X3 Case Managers who in tern oversee a team of Recovery Navigators You'll have the opportunity to lead a dedicated team in providing compassionate, empowering, and outcome-driven support. In this permanent position, you'll be at the forefront of their mission to help our clients thrive within their communities. Lead on dual diagnosis, substance misuse working with individuals with complex mental ill health from a forensics pathway. Review all risk assessment and develop plans to mitigate risks End to end line management responsibilities of front-line staff (hiring, onboarding, training, supervisions) Liaise with and work alongside external partnership agencies, staff, service users and family members in an open and inclusive way Develop positive behavioural support strategies and positive risk management solutions to enable service users achieve their pathways to independence Ensure compliance and governance of Local Authority contracts Ensure that the department is actively focused upon delivering the highest standards of customer service and customer expectations, both internal and external. What we are looking for: A minimum of one year within a management level role Will consider applicants at Deputy Management level if they can clearly demonstrate their transferable skills Expertise in developing and implementing risk assessment and mitigation strategies to ensure the safety and well-being of our clients Strong communication skills to liaise with various stakeholders and manage service user complaints effectively Passion for continuous improvement and a willingness to adapt to changes and business growth A social care qualification would be an advantage Strong IT skills Robust knowledge of Safeguarding protocols Proven experience of people management Relevant experience of working in mental health or another comparable field Full UK driving licence is essential To apply for this role, please apply through the website or call Phoebe or Olly on (phone number removed).

ASB Officer Poole, hybrid working Permanent 37 hours per week £34,788 per annum We are currently recruiting for a respected Housing Association in Dorset for a specialist in Antisocial Behaviour within a Social Housing or related field. This is a permanent role, with excellent growth opportunity You will be providing expert advice, guidance, and training to ensure an effective, trauma-informed response to antisocial behaviour (ASB) across all tenures. You should have a background and working knowledge of antisocial behaviour legislation and enforcement tools, proven experience handling complex ASB cases in a housing or related setting and be confident in coaching, training, and supporting team members For further information about this role, please apply on this site or contact specialist Social Housing Recruiter, Mark Grove, on (phone number removed)

Are you a Stock Condition Surveyor, seeking your next role? My client has an immediate opportunity for a Stock Condition Surveyor to join their Property Services Team on an initial 12 month contract. The successful applicant will cover a large geographical area, owning and contributing to annual team targets to ensure at least 20% of the company s homes are visited each year. Responsibilities: Schedule stock condition to establish building condition, age, repairs and remaining life of building components, detailing compliance with Decent Homes and the Housing Health and Safety Rating System (HHSRS) and identifying and reporting any failures Ensure all homes and communal areas are safe, warm and secure by recording and actioning any Hazards, safety concerns and repairs identified during surveys Accurately update the company s information on housing stock condition to assist in programming and compliance with the Decent Homes Standard. Carry out any other post inspection activity required to ensure our homes are safe and to support the wider Homes Directorate Liaise with residents and leaseholders, housing management, customer services and other internal and external agencies as required to share information and intelligence Keep abreast of relevant regulation changes and maintain awareness of the Decent Homes Standard and related legislation, Building Regulations, British Standards and Codes of Practice related to the construction industry. Contribute to the continuous improvement of the company s Stock condition strategies and activities Requirements: The ideal candidate will be educated to HNC level or equivalent, professional qualification in construction, housing, management or property. Proven knowledge of the decent homes standard, component lifecycles, HHSRS Rating system and domestic building construction methods and faults Knowledge of building components, common issues, hazards and proven ability to diagnose and remedy defects. Ability to deal with challenging situations with empathy and present in a professional and positive manner Excellent IT skills including good working knowledge of Microsoft Office applications and Housing Management systems. A full UK driving license with the ability to drive as and when required by the business. To apply, please submit a copy of your CV

ASB Officer LOCATION: Bristol DURATION: temp with scope to go temp FTC Salary: £25+ Umbrella HOURS: 37.5 Mon Fri some hybrid / flexible working Start date: 3rd March About the role: This temporary role sits within the Housing Services team & proactively delivers an excellent housing management service to residents, focussing on their needs and expectations. The purpose of this role is to support residents and ensure that the communities they reside in are a great place to live. Key role responsibilities: Increase resident satisfaction by developing and maintaining a professional, and pro-active approach to tackling some of the more difficult neighbourhood issues, in particular anti-social behaviour (ASB) Respond to reports of ASB & ensuring case management performance meets key performance targets. Work collaboratively with the neighbourhood services and partners to jointly develop and deliver plans to ensure appropriate action is taken. Ensure that those reporting neighbourhood issues, whether a resident or not, feel informed and supported and are referred to the relevant agencies for additional support where appropriate. Provide regular and consistent advice and guidance to residents on all matters concerning neighbourhood ASB and nuisance issues via a variety of communication methods including digital and social media channels. Requirements: Minimum 1 years experience in working in social housing Knowledge of relevant anti-social behaviour and related housing legislation. An understanding of court tenancy enforcement processes around ASB cases. Experience of representing an organisation at Court and knowledge of Court procedures. Experience of working with witnesses and victims of crime and anti-social behaviour. ASB management experience and success in dealing with various ASB complaints. For more information on this scheme focused role please contact Phoebe Orchard on (phone number removed) or send an up to date CV to (url removed)

Housing Officer 37 hours per week Dorset Up to £25 per hour Umbrella 2-3 month contract We are currently working with a Registered Social Landlord to recruit for an experienced housing officer to cover a patch of properties in Dorset. Duties will include voids control, sign-ups, compliance Health and Safety visits, dealing with breaches of tenancy and ASB cases with minor rents enquiries For further information about this role, please apply now or contact Mark Grove on (phone number removed)

Regional Manager LOCATIONS: Exeter-based, with weekly travel to Dorset/Weymouth SALARY: £39,000 per annum (£20 per hour) DURATION: 3 months HOURS: 37.5 Day to Day Duties: Embark on an exciting journey as the Regional Manager at an award-winning charity, a dynamic non-profit organization dedicated to making a meaningful difference in the lives of those in need. In this contract-based role, you will be responsible for overseeing a diverse portfolio of services across the Southwest, ensuring that all clients reach their full potential. As a key member of the Senior Operational Team, you will play a pivotal role in driving service excellence, fostering a culture of accountability. Empower teams, drive innovation: Leverage your exceptional regional management and area management skills to lead and develop motivated, skilled, and experienced teams, promoting a culture focused on learning and achieving best practice in all aspects of project delivery. Ensure operational excellence: Oversee the day-to-day management of outreach, support services (predominantly homeless pathway), and accommodation services, embedding a culture of accountability and ensuring that all KPIs, service priorities, objectives, quality standards, and contractual/legal obligations are met. Contribute to the organization's growth. Preferred Requirements: Proven experience in regional management and area management, with a strong track record of leading and developing high-performing teams. Ability to effectively oversee the day-to-day operational management of outreach, support, and accommodation services, ensuring the delivery of high-quality, person-centered support that is strength-based and trauma-informed. Expertise in managing budgets, risks, and resources, and a deep understanding of financial procedures, including void management, housing benefit, and service charge support planning. Excellent communication and stakeholder management skills, with the ability to develop effective joint working mechanisms with internal and external agencies, including local authorities, probation, and government teams. To apply for this role, please send an up to date CV to (url removed) or (url removed) or call Olly Hodgkinson on (phone number removed).

Job Title: Administrator Location: Office-based in Llanelli Contract: Temporary (3 months) with potential for extension Rate: £12.85 - £14.50 per hour Hours: Full-time, 35 hours per week (Monday to Friday) Are you an organised and proactive administrator looking for your next opportunity? We are seeking a dedicated Temporary Administrator to join our client in Llanelli. This is an exciting opportunity to play a key role in supporting the organisation, helping to provide essential services to tenants in the local community. Key Responsibilities: Assist the Project Officer in the delivery of agency services through efficient office administration and customer service. Provide a client focused point of contact for all the agency s services by answering incoming calls and directing queries appropriately. Liaising with tenants and providing excellent customer service. To provide administrative support to the Agency Manager in collecting and recording information (e.g. training and events record, insurance and MOT record, office inventory). To assist the Project Officer in the administration and financial control of the Agency s small works schemes including raising works orders, liaising with clients/contractors/Occupational Therapists/Technical Officers etc and administration of final payment of works. Monitoring the inbox and handling incoming queries efficiently. To liaise with the Agency s Practical Services Team in delivering the Handyperson scheme. Carrying out general administrative tasks to support the team and contribute to the efficient running of the agency s caseload including filing, copying and scanning documents. What We re Looking For: Previous experience in a customer service and administration role. Strong communication and organisational skills. Proficiency in Microsoft Office and general IT competency. Ability to work independently and as part of a team. A proactive approach to problem-solving and workload management. Additional Information: Training on systems will be provided Equipment to carry out this role will be provided Must be available immediately or within 1 weeks notice! If you have any questions in relation to this role, please call Emma Keir or Matt Eke on (phone number removed) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.

Job Title: Repairs Surveyor Location: Evesham Contract: Temporary 3 6 months Salary: £24 - £32 per hour Summary To support the delivery of a customer focused responsive repairs service in liaison with the Repairs Manager, across our housing stock, including the diagnosis of complex maintenance issues, including damp and mould, and attending site when required. Key responsibilities Carry out responsive repair maintenance inspections, including pre-inspection prior to ordering and prepare written defects sheets and general information. Prepare schedules, quantities, costs and resolve contractor performance issues. Carry out a minimum of 10% post-inspections, monitoring the quality and quantity of work claimed on completion, together with compliance with contract specifications/service standards by contractors. Working closely and collaboratively with the Repairs Officers to ensure jobs are raised and completed efficiently and satisfactorily. Assist in advising the Repairs Manager of any problems, difficulties or issues affecting the performance of a contract or contractor, requiring escalation as appropriate. Manage disrepair cases/projects assigned by the Repairs Manager, ensuring appropriate policies and procedures are adhered to, ensuring that properties are returned and maintained to the required standard and quality. Investigate complaints and deal with requests for new works or rectification of faulty works and implement such action as is deemed necessary to achieve customer satisfaction. Record repairs and the generation of works orders on the QL housing management system, including scrutinising contractors invoices for rates charged, hours worked and material charges. Inspect the housing stock, including leasehold flats to evaluate works required to specify materials, work content, trades and working practices involved. Carry out Stock Condition Surveys (SCSs) and Housing Health and Safety Rating System (HHSRS) surveys in addition to Fire Risk Assessments (FRAs) in communal areas as required. Assist in preparing and issuing Section 20 notices for responsive, cyclical, and planned maintenance works as required. Support the Repairs Manager to manage Rooftop s aids and adaptations service, monitoring the quality and cost of the service and submitting grant claims. Carry out technical inspections on current/future housing stock for occupational therapy aids and adaptation works and engage with external agencies to consider options and solutions arising from a formal referral being received. Administer approved property adaptations for customers with disabilities, including liaising with occupational therapists and monitoring/claiming grants in relation to works carried out. Person Specification Relevant professional building equivalent or relevant experience. Background in building surveying or maintenance. Knowledge of health and safety legislation, including CDM regulations. Knowledge of fire risk assessments (section 20) (D) To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. If you have any questions regarding the vacancy, please call Matthew Eke / Emma Keir on (phone number removed).