A leading neo bank in Greater London is seeking a Chief Operating Officer (COO) with over 12 years of experience, including 5 years in an executive role and credit card portfolio expertise. The role involves enhancing operational strategies and ensuring compliance with regulatory standards. The ideal candidate will exhibit strong leadership skills and a customer experience focus while optimizing workflows for improved productivity. This position plays a crucial role in the bank's growth and operational excellence.
Mar 30, 2026
Full time
A leading neo bank in Greater London is seeking a Chief Operating Officer (COO) with over 12 years of experience, including 5 years in an executive role and credit card portfolio expertise. The role involves enhancing operational strategies and ensuring compliance with regulatory standards. The ideal candidate will exhibit strong leadership skills and a customer experience focus while optimizing workflows for improved productivity. This position plays a crucial role in the bank's growth and operational excellence.
CTI is seeking to appoint a Head of Operations (Payments) for a leading payment service provider. Essential: Recent experience within Banking or FinTech sectors 15+ years' experience in an operational leadership capacity within the highly regulated environments (Banking or FinTech) A solid history of successful project management, team scaling, and achieving exceptional outcomes in a fast-paced, hands-on setting In-depth knowledge of payment systems, card schemes, and settlement processes Proven ability to lead significant change initiatives, effectively managing transitions and aligning new processes with organisational objectives and team strengths Demonstrated expertise in process optimisation and the implementation of customer-focused strategies Strong analytical skills, capable of utilising data to inform decision-making and enhance process efficiencies Experience in overseeing budgets and personnel within an operations division, ensuring optimal resource utilisation Proficient in addressing and resolving complex payment-related challenges Comprehensive understanding of Compliance, AML, KYC regulations and procedures Exceptional communication and interpersonal abilities, facilitating engagement with stakeholders across all organisational levels Proven capacity to excel in a rapidly changing, dynamic work environment CTI is a banking and fintech talent acquiistion agency, matching quality candidates with fintech companies. We work with fintech startups and enterprises. Explore further client or internal jobs and updates at
Mar 02, 2026
Full time
CTI is seeking to appoint a Head of Operations (Payments) for a leading payment service provider. Essential: Recent experience within Banking or FinTech sectors 15+ years' experience in an operational leadership capacity within the highly regulated environments (Banking or FinTech) A solid history of successful project management, team scaling, and achieving exceptional outcomes in a fast-paced, hands-on setting In-depth knowledge of payment systems, card schemes, and settlement processes Proven ability to lead significant change initiatives, effectively managing transitions and aligning new processes with organisational objectives and team strengths Demonstrated expertise in process optimisation and the implementation of customer-focused strategies Strong analytical skills, capable of utilising data to inform decision-making and enhance process efficiencies Experience in overseeing budgets and personnel within an operations division, ensuring optimal resource utilisation Proficient in addressing and resolving complex payment-related challenges Comprehensive understanding of Compliance, AML, KYC regulations and procedures Exceptional communication and interpersonal abilities, facilitating engagement with stakeholders across all organisational levels Proven capacity to excel in a rapidly changing, dynamic work environment CTI is a banking and fintech talent acquiistion agency, matching quality candidates with fintech companies. We work with fintech startups and enterprises. Explore further client or internal jobs and updates at