Reporting to the Practice Assistant/ Practice Manager my Client based BT20 require a Permanent Part-time Medical Receptionist/Administrator to join their team. The post-holder will be expected to provide an effective & efficient reception service to the Practice Duties: General reception duties - greeting patients in person and on telephone Making, cancelling appointments Providing information regarding practice services Entries into patient's computer records as directed Liaising with pharmacist, nursing homes, where required to provide repeat prescriptions when authorised Coordinating patient appointments, hospital letters, prescription requests and information with the Treatment Room nurses and other staff members to ensure procedures are effective, and patient's and Doctor's requirements are met in an efficient and accurate manner Diary management Maintain a tidy reception desk and public areas Organising, filing and maintaining patient records Essential Criteria: Candidates must hold 2 GCSE's (A-C) including English language & Maths or equivalent qualifications To be IT literate with a minimum of 12 months computer experience to include the knowledge of Microsoft Word. To demonstrate an ability to work as part of a team and on own initiative. To demonstrate the ability to multi task. To demonstrate an understanding, acceptance and adherence to the need for discretion and confidentiality. To have effective communication skills. To be friendly, approachable, co-operative and of a neat and tidy appearance. To be polite and courteous towards patients, colleagues and all visitors to the Practice and on the telephone. Experience of working in a pressurised environment and able to demonstrate the ability to prioritise your own work and multitask efficiently. The ability to work in a changing environment. Desirable Criteria: Reception experience in a Hospital / Health centre / GP environment. Experience of operating a medical computer system or equivalent. Experience of working with the General Public (face to face) Hours of work: 16 hours per week plus additional hours to cover holidays & sickness as required Tuesday, Wednesday 2pm - 6pm & Friday 8.30am -5.30pm (1 hour lunch break) £12.31 per hour rising after probationary period (on-site parking) All staff must comply with the No Smoking (including vaping) Policy All staff must comply with the Practice Dress Code This job description is intended to be an outline of the job as it is currently perceived and may be subject to review in light of the changing needs of the Practice. It is not intended to be rigid or inflexible, but should be regarded as providing guidelines within which the post holder will work. Other duties of a similar nature and appropriate to the post may be assigned from time to time. To apply for the above vacancy please forward your CV via the link below or contact our office Lynda Jacobs Recruitment is acting as an Employment Business
Jan 29, 2026
Full time
Reporting to the Practice Assistant/ Practice Manager my Client based BT20 require a Permanent Part-time Medical Receptionist/Administrator to join their team. The post-holder will be expected to provide an effective & efficient reception service to the Practice Duties: General reception duties - greeting patients in person and on telephone Making, cancelling appointments Providing information regarding practice services Entries into patient's computer records as directed Liaising with pharmacist, nursing homes, where required to provide repeat prescriptions when authorised Coordinating patient appointments, hospital letters, prescription requests and information with the Treatment Room nurses and other staff members to ensure procedures are effective, and patient's and Doctor's requirements are met in an efficient and accurate manner Diary management Maintain a tidy reception desk and public areas Organising, filing and maintaining patient records Essential Criteria: Candidates must hold 2 GCSE's (A-C) including English language & Maths or equivalent qualifications To be IT literate with a minimum of 12 months computer experience to include the knowledge of Microsoft Word. To demonstrate an ability to work as part of a team and on own initiative. To demonstrate the ability to multi task. To demonstrate an understanding, acceptance and adherence to the need for discretion and confidentiality. To have effective communication skills. To be friendly, approachable, co-operative and of a neat and tidy appearance. To be polite and courteous towards patients, colleagues and all visitors to the Practice and on the telephone. Experience of working in a pressurised environment and able to demonstrate the ability to prioritise your own work and multitask efficiently. The ability to work in a changing environment. Desirable Criteria: Reception experience in a Hospital / Health centre / GP environment. Experience of operating a medical computer system or equivalent. Experience of working with the General Public (face to face) Hours of work: 16 hours per week plus additional hours to cover holidays & sickness as required Tuesday, Wednesday 2pm - 6pm & Friday 8.30am -5.30pm (1 hour lunch break) £12.31 per hour rising after probationary period (on-site parking) All staff must comply with the No Smoking (including vaping) Policy All staff must comply with the Practice Dress Code This job description is intended to be an outline of the job as it is currently perceived and may be subject to review in light of the changing needs of the Practice. It is not intended to be rigid or inflexible, but should be regarded as providing guidelines within which the post holder will work. Other duties of a similar nature and appropriate to the post may be assigned from time to time. To apply for the above vacancy please forward your CV via the link below or contact our office Lynda Jacobs Recruitment is acting as an Employment Business
My Client currently have two Practices based BT5 & BT6 they require a Part-time Receptionist/ Care Navigator to join their team. The successful candidate will be expected to travel between both practice sites as a requirement. The Person The ideal candidate will be warm, friendly and approachable and will treat each patient who calls or visits with respect and professionalism. Our new team member will adhere to strict confidentiality polices and have absolute discretion with regards to patients and colleagues. You will be interacting with people from every walk of life so must be a people person with a flair for taking initiative. Your passion for our patients will make your job rewarding. Each day is different, and you will feel supported in your role from all members of our team. The Role Dealing with patient queries and requests by phone or in person, efficiently and accurately Production of prescriptions for patient medications Supporting the clinical team and handling their requests A variety of other activities that could be reasonably expected of a medical receptionist As a Doctors Surgery, it is inevitable you should be comfortable in reassuring and dealing with anxious, concerned and often unwell patients Delivering the best service needs flexibility and you will be expected to take up a 'fair' share of covering for your team members, as they will also cover for you so we are able to maintain the levels of service our patients expect We want everyone to enjoy coming to work and you can expect a warm welcome, friendly team and all the support you need to enjoy your work and perform at your best. Essential Criteria Proven experience of working in a similar Service environment gained within the last 5 years Excellent Communication Skills Proficient in the use of MS Office software, email and the internet Proven history of learning and adhering to policies and processes The ability to work to deadlines, work in a fast-paced environment with an attention to detail Thrive in a busy team and love the rewards of great job satisfaction Current full driving license, valid in the UK, and access to a car or other form of transport which will permit you to carry out the duties of the post in full. NB: Alternative transport methods will be considered for those who have a disability and cannot obtain a driving license. Successful candidates will be required to ensure that their insurance allows them to use their car for business purposes. Desirable Criteria Previous Medical Receptionist experience Hours: 25 per week to be discussed at interview Salary: £13.25 per hour Benefits include Access to HSC Pension Scheme Access Occupational Sick Pay Scheme (after probation period) Additional annual leave linked to length of service To apply for the above vacancy please forward your CV via the link below or contact our office
Jan 29, 2026
Full time
My Client currently have two Practices based BT5 & BT6 they require a Part-time Receptionist/ Care Navigator to join their team. The successful candidate will be expected to travel between both practice sites as a requirement. The Person The ideal candidate will be warm, friendly and approachable and will treat each patient who calls or visits with respect and professionalism. Our new team member will adhere to strict confidentiality polices and have absolute discretion with regards to patients and colleagues. You will be interacting with people from every walk of life so must be a people person with a flair for taking initiative. Your passion for our patients will make your job rewarding. Each day is different, and you will feel supported in your role from all members of our team. The Role Dealing with patient queries and requests by phone or in person, efficiently and accurately Production of prescriptions for patient medications Supporting the clinical team and handling their requests A variety of other activities that could be reasonably expected of a medical receptionist As a Doctors Surgery, it is inevitable you should be comfortable in reassuring and dealing with anxious, concerned and often unwell patients Delivering the best service needs flexibility and you will be expected to take up a 'fair' share of covering for your team members, as they will also cover for you so we are able to maintain the levels of service our patients expect We want everyone to enjoy coming to work and you can expect a warm welcome, friendly team and all the support you need to enjoy your work and perform at your best. Essential Criteria Proven experience of working in a similar Service environment gained within the last 5 years Excellent Communication Skills Proficient in the use of MS Office software, email and the internet Proven history of learning and adhering to policies and processes The ability to work to deadlines, work in a fast-paced environment with an attention to detail Thrive in a busy team and love the rewards of great job satisfaction Current full driving license, valid in the UK, and access to a car or other form of transport which will permit you to carry out the duties of the post in full. NB: Alternative transport methods will be considered for those who have a disability and cannot obtain a driving license. Successful candidates will be required to ensure that their insurance allows them to use their car for business purposes. Desirable Criteria Previous Medical Receptionist experience Hours: 25 per week to be discussed at interview Salary: £13.25 per hour Benefits include Access to HSC Pension Scheme Access Occupational Sick Pay Scheme (after probation period) Additional annual leave linked to length of service To apply for the above vacancy please forward your CV via the link below or contact our office