Workshop Recruitment

Main Duties Comply with company security policy to ensure data is protected from unauthorised access as per compliance rules. Creation of both internal and external reports requiring a good working knowledge of MS Excel Build and carry out daily tasks to support our processes and contribute to process improvement and documentation. Processing and submission systems Responsibility for knowing the transaction and file processing procedures. Ensure all transactions and files are fully accounted for daily and maintain full and accurate records of processing and submission details. Change & Incident Management responsibility for understanding and supporting the Change and Incident process and procedure. Support the testing and onboarding of customers across our product range. Support the testing team for all transaction types, using external specifications to validate testing Skills and Experience Previous Customer Service experience and first line or second line support or helpdesk knowledge Strong technical mindset with a knack for troubleshooting Good time management, attention to detail, clear communication, and good interpersonal customer service skills Self-Motivated, a quick learner and multi-tasker with the ability to work independently and as a team. Flexible in approach to work Experience working with Windows operating systems and Office 365. Good English literacy and language skills, translating technical into plain English. A trustworthy individual who is not afraid to ask for help if needed. Confident decision-maker and able to demonstrate sound judgement. Structured, organized, and comfortable handling the competing pressures of immediate queries alongside day-to-day tasks. Desire and experience to improve processes and controls using your creative thinking. Good analytical skills. Good at problem solving including identifying, analysing, and solving problems of behalf of customers. Other Details £26-28K - paid weekly Temp to Perm On site parking Pension Fully on-site role 36.5 hour working week day shift

The Quality Manager is a key member of the Senior Leadership Team, responsible for creating and driving the site quality strategy, fostering a culture of quality excellence to deliver high-quality products that meet customer and regulatory expectations. This role provides strategic quality leadership and tactical oversight, developing a culture of Right First Time and driving continuous improvement. The Opportunity As a key member of the Senior Leadership Team, you will: Own and drive the site quality strategy Embed a culture of Right First Time across manufacturing and engineering Influence senior stakeholders and shape long-term business planning Lead site audit readiness and represent the business during customer and certification audits Standardise and elevate quality processes across sites Develop high-performing quality teams for the future You will balance strategic direction with hands-on operational oversight ensuring systems are robust, compliant, and continuously improving. What You will Be Responsible For Strategic Leadership Align site quality strategy with global corporate objectives Act as a change enabler across manufacturing and engineering Influence decision-making at senior leadership level Drive cross-site collaboration (UK & Ireland) Quality Systems & Compliance Oversee ISO 9001, ISO 13485 and GxP compliance Lead audit preparation and responses Own CAPA, change management, validation, non-conformance and risk management Improve supplier quality in partnership with supply chain Lead customer quality investigations and communications Continuous Improvement Drive defect reduction and Right First Time performance Implement KPI dashboards and data-driven decision-making Champion Lean / Six Sigma methodologies Team Development Lead, mentor and develop the quality team Build succession plans and long-term capability Create a culture of accountability and continuous improvement What We are Looking For We are keen to speak with senior quality leaders who bring: Proven leadership experience within medical device or life sciences manufacturing Experience operating at senior site leadership level Strong working knowledge of ISO 9001, ISO 13485 and GxP Experience leading and receiving regulatory and customer audits Multi-site or multi-sector quality exposure (biopharma experience highly desirable) Lean / Six Sigma or recognised auditing certifications A degree (or equivalent practical experience) Most importantly, you will be a visible, credible and engaging leader who can influence across functions and geographies. Why Consider This Role Genuine strategic influence at site leadership level Exposure to global quality networks Backed by the strength and investment of a FTSE100 group Strong commitment to inclusion and employee wellbeing Competitive salary and comprehensive benefits package This is an opportunity to leave a legacy shaping quality culture in a business that delivers critical technologies to the life sciences sector worldwide.

Our client is looking for a German Speaking Customer Support Advisor with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media, and Email. This role will work with the German market, so a native German speaker is required. The role would start in February and is a 6month contract initially. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Always follow standard processes to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge Native German speaker You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £13 per hour 37.5-hour week 6-month contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, amazing working environment Breakfast supplied daily Free parking Free refreshments and snacks Casual dress code

Our client is looking for Customer Support Advisors with a track record of delivering high-quality Customer Service, ideally online and over the phone, and who are comfortable in a fast-paced environment. You will help resolve enquiries for both potential and existing customers across a range of channels, including Phone, Text Support, social media and Email. Main Duties Reply to customer enquiries via a digital ticketing system through a range of channels Provide high-quality answers to queries to ensure they are resolved quickly and efficiently Follow standard processes at all times to ensure a smooth experience with returns, exchanges, etc. Work collaboratively with teams across the business to uphold and improve customer service ratings Skills and Knowledge You will have a great eye for detail and thrive on helping customers get the answers they need, following processes, and ensuring efficiency. Positive approach and creative thinker. Enthusiastic and self-motivated. Extensive customer service experience. Salary, Hours and Benefits £25.5K (£13.03 per hour) 37.5-hour week 5/6 months contract Monday to Friday 9.00am - 5.00pm, 1 in 4 weekends from home (with Mon and Tues off) Office based, lovely working environment Free parking Free refreshments Casual dress code

Our client is a leading UK-based manufacturer and supplier of high-quality, precision laboratory equipment used globally in hospitals, research laboratories, pharmaceutical facilities. They are looking for a proactive Sales Administrator for their French market to join their busy Product/Manufacturing team at their Sunbury-on-Thames offices. As a Sales Administrator you will process customer orders and play a key part in the smooth running of their customer order lifecycle and support functions across sales, purchasing, and operations. You must be fully fluent French and English reading, verbal and writing to business level. Key responsibilities include: Processing customer orders accurately and efficiently Liaising with suppliers and sourcing products Managing customer enquiries and providing excellent service Setting up and maintaining customer and supplier records on our database Processing invoices relating to this role Co-ordinating with shipping and freight forwarding partners Working with internal systems Stepping in when Management is absent to ensure production meets customer requirements What We re Looking For Strong organisational and communication skills Experience in order processing, customer service, or operations support Fluent French - essential Comfortable working across different tasks and teams Good IT skills, confident with databases and office systems (experience with MTMS/Lotus Notes is a bonus) Ability to prioritise workload and work independently when required Salary and Benefits £30-36K depending on experience 37.5-hour working week, 45-minute lunch break Healthcare benefits Contributory Pension Scheme Life Assurance Income Protection 22 days holiday plus bank holidays On site parking

We are currently recruiting a Production Operator on a temporary agency basis to support cable assembly production. This role involves manufacturing cable assemblies to IPC 620 Class 2 standards while maintaining high quality and safety standards. Key Responsibilities: Cutting, preparing, crimping, and soldering wires Assembling cables and connectors, including labelling and heat shrinking Using hand tools and automated machinery Checking work to ensure quality standards are met Following production documentation and processes Maintaining a clean and safe working environment Requirements: Previous experience in cable assembly, wiring, or electronics production preferred Good attention to detail and manual dexterity Ability to follow technical instructions and procedures Reliable and able to work as part of a team What we offer: Temporary agency contract with immediate start Competitive hourly rate Friendly and supportive working environment To apply, please submit your CV or contact us for more information.

Our client is a respected UK building services specialist with a long-standing reputation for delivering high-quality electrical and mechanical solutions across a diverse range of projects. They are looking for a Mechanical Estimator to join their team. Key responsibilities: Review mechanical drawings, specifications, and tender documents to understand project scope and understand the systems being proposed. Perform detailed quantity take-offs for HVAC, Heating, Drainage, pipework systems. Develop accurate cost estimates for mechanical systems, including labour, materials, equipment, and overhead using TRIMBLE Estimation software Evaluate design alternatives and propose cost-saving options (value engineering). Prepare tender submissions, including pricing schedules, clarifications, and supporting documentation. Maintain accurate estimate files, cost databases, and historical pricing records. Requirements 5 10 years experience as a Mechanical Estimator Experience pricing HVAC, heating, pipework, and drainage systems A Background in commercial, public sector, healthcare, education, or heritage projects Strong ability to read and interpret mechanical drawings and specifications Detail-oriented with a high level of accuracy Benefits Pension scheme Medical cover Generous holiday

Our client, an independent business, who are very reputable and successful through selling their goods to trade and distribution partners are looking for a candidate who is very comfortable speaking with customers and clients mainly via the phone and email to gain orders and keep in regular contact for future sales Building a good rapport is key! This is not a hard selling sales role with cold calling it s sales through excellent customer service, so someone with the right personality, enthusiasm and drive will fit in well and be successful. Overseeing your own client accounts your duties will include Looking after and maintaining regular contact with a given portfolio of customers Maintain and grow business relationships by understanding regular requirements of the customer and potential upselling opportunities when a need arises. Provide an excellent customer service to all general inbound calls to the department. Processing orders from customers over the phone, by email and online via the company website Developing existing customer relationships and working to sales targets there is no cold calling involved Handling a variety of inquiries relating to deliveries, returns, repairs or customer support Skills, Personality and Experience Required Telephone sales/customer service experience is an advantage but not essential as full training will be given you must be confident picking up the phone! You have a positive attitude and will possess strong skills in administration and in customer communication (phone/email) Excellent time management skills, the ability to multi-task, and be happy to work on your own initiative as well as part of a team. Excellent communication skills and rapport building skills Working hours Monday to Friday - 8.30am to 5pm (30 Mins lunch) Salary & Rewards £26,400 + OTE (£33,000 realistic in first year) Free parking available on site. Weekly training 22 days holiday + bank holidays + birthday off Product discounts Team events and 'away days' Cycle to work scheme

A fantastic opportunity has arisen for a Social & Performance Marketing Executive to join a growing and digitally focused business in Liss. This is a hands-on, commercially driven role where you ll take ownership of organic social, influencer activity and paid media performance across multiple premium brands. This position would suit a creative yet data-led marketer who enjoys combining brand storytelling with measurable performance marketing. As Social & Performance Marketing Executive, you will drive social growth, manage influencer partnerships and work closely with an external paid media agency to optimise campaign performance and ROI. Key Responsibilities Develop and execute organic social strategies across Instagram, Facebook, TikTok and emerging platforms Manage content calendars aligned to product launches and campaigns Oversee copywriting, creative briefs and asset selection Grow engagement through proactive community management Monitor trends and optimise performance using data insights Develop and deliver influencer strategies across key brands Source, negotiate and manage influencer and creator partnerships Track ROI across reach, engagement, traffic and sales Identify long-term ambassador and affiliate opportunities Own the paid media roadmap across Meta, Google, TikTok and other channels Brief and manage the external paid media agency Monitor and optimise ROAS, CPA, CPC and budget allocation Support creative testing and audience targeting improvements Provide clear internal performance reporting Align organic, influencer and paid activity into cohesive campaigns Support product launches and seasonal marketing plans Define KPIs and deliver monthly performance reporting Identify growth opportunities across channels and platforms Skills & Knowledge 2 3 years experience in social media, influencer and/or paid media Strong understanding of both brand and performance marketing Experience managing or working closely with paid media agencies Confident analysing performance data and making recommendations Hands-on experience running influencer campaigns Excellent copywriting and communication skills Highly organised with the ability to manage multiple campaigns Commercially aware, proactive and ideas-driven Salary & Benefits £28,000 £29,000 salary Hybrid working (1 day from home by agreement) Company pension 25 days holiday + bank holidays On-site parking Staff discount on products Regular staff events

Our client, who have recently moved to new updated facilities due to business growth, is looking for a HSEQ Advisor to join the team. You will be responsible for maintaining compliance within the industry s regulatory framework and legal requirements as well as maintain internal policies and procedures. You will be responsible for supporting the Quality Strategy and working with management and staff to identify and manage regulatory risk. A H&S qualification will be required (NEBOSH or equivalent) and a good understanding of ISO 9001, 14001 and 45001. Responsibilities Develop and implement compliance programmes and policies and conduct risk assessments Lead on new certifications Ensure the company has internal controls that adequately measure and manage the risks that the company faces Design, update and maintain internal policies to mitigate the risk of the company breaking laws and regulations and lead internal audits of procedures Develop and update health, safety and environmental policies to ensure business compliance Conduct internal and external audits Communicate the company s key ethical principals, regulatory changes and compliance regulations Ensure all employees work efficiently and safely without violating any laws or company policies Maintain complete and accurate compliance documentation Track and report compliance violations or irregularities Keep up to date with new laws and regulation changes Design and deliver EHS training to all staff at all levels Identify areas where improvements could be made Skills and Experience Previous experience in a HSEQ role Understanding of: ISO9001, ISO14001, ISO45001 is required In depth knowledge of the regulated environment H&S qualification e.g. NEBOSH certificate or equivalent Knowledge of UK health and safety legislation and standards High ethical standards and the ability to lead by example Excellent people skills and expertise in communication and training Proactive, organised and confident working independently High level of attention to detail and ability to meet deadlines Proficient in Microsoft Office Working Hours 37.5 hours per week Reduced hours maybe considered Office based Salary £35,000-£40,000 Benefits Free onsite parking Company Pension Scheme Cycle to work scheme 24 days annual leave plus bank holidays Birthday Vouchers Company Events

Our client, who specialises in providing a proactive and reactive service for their clients to maintain safety in their working environments, is looking for an experienced candidate who has previously supported booking and scheduling engineers to attend planned and reactive works, whilst communicating with the clients and internal account managers to keep work monitored, associated administration completed and all within service timeframes. This is a busy role where two days are never the same. You will enjoy working within a smaller office-based team and enjoy building relationships with the engineers and managing multiple tasks at one time. Your duties will include Schedule and coordinate service and remedial work visits for technicians/engineers. Optimise schedules to ensure efficient use of time and resources. Work closely with engineers to relay critical information, including site details, client communication updates, and any specific requirements for service visits. Monitor service requests & emergency call outs. Prioritise urgent tasks and allocate resources accordingly. Act as a liaison between the service team and other departments to facilitate information flow and resolve any issues that may arise works. Act as a primary point of contact for clients, addressing inquiries and providing updates on service requests. Arrange for engineers to make the first initial contact with the client regarding their faults. Generate and distribute engineer reports within agreed timescales Engage in regular communication with the Service Manager to provide updates on service performance, challenges faced, and opportunities for improvement. Experience and Skills Previous experience in administrative roles, preferably within scheduling and planning. Strong organisational skills with the ability to multitask and prioritise effectively. Excellent communication and interpersonal skills. Ability to understand and convey technical information to non-technical teams. Proficiency in Microsoft Office Suite and ability to learn inhouse systems. Working hours 8.00 am - 5.00 pm Monday to Friday 1 Hour lunch 25 days holiday + BH Additional birthday day off Salary £25,500 - £28,000 depending on experience

Our client is an online retailer and looking for a Customer Sales Executive to join the team. You will be the first point of contact for the company s customers, delivering a professional and friendly experience at every stage of the journey. Processing orders from online sites such as Ebay, Amazon and the company website as well as telephone communications. You will play a key role in generating revenue by upselling, cross-selling, and promoting additional goods to customers to maximise on orders. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building customer relationships, and has a strong interest in both sales and customer service. Responsibilities Respond promptly to customer enquiries across phone, email, website and online platforms Ebay/Amazon. Process orders accurately and ensure timely dispatch. Resolve delivery and product issues efficiently, coordinating with internal teams. Identify opportunities to upsell and cross-sell products, maximising customer value. Maintain accurate customer records and communications. Build lasting relationships with customers, ensuring satisfaction and retention. Handle complaints with professionalism and care, escalating where necessary. Keep product knowledge up to date to provide accurate advice. Collaborate with colleagues across sales, warehouse, and management teams. Skills and Experience Previous experience in customer service and/or sales where cross/upselling is required. Experience working or an online retailer would be beneficial Excellent verbal and written communication skills. Ability to manage multiple priorities in a fast-paced environment. A proactive, self-motivated approach with strong problem-solving skills. Good IT skills, including ERP systems and Microsoft Office. Professional, resilient, and adaptable in handling challenging situations. Working Hours Monday - 8am 5pm Tuesday & Wednesday - 9am 5pm Thursday DAY OFF Friday 9am 4pm Saturday 8am 4pm Salary and Reward £27,000 -£30,000 depending on experience 25 days holiday plus bank holidays and increase in years with length of service Mon-Fri 9am 5.00pm or slight variations, some work from home available Casual dress code Pension On site parking

We are a specialist provider of innovative fire safety solutions. Our work plays a vital role in protecting people and property, and quality sits at the heart of everything we do. We pride ourselves on creating a workplace where people can thrive a place that values integrity, teamwork, innovation, and pride in what we deliver. Our culture is collaborative, supportive, and forward-thinking, and we genuinely enjoy seeing our people succeed and grow. The Role We are looking for a Project Support Administrator to work closely with our Project Management team, supporting the smooth administration of projects from start to finish. This is a varied, fast-paced role that would suit someone organised, technically minded, and confident working with multiple stakeholders. Key Responsibilities Supporting Project Managers to ensure projects run smoothly throughout their lifecycle Providing accurate information to the Production team to enable timely manufacture and ordering of equipment Liaising with Project Managers and customers regarding lead times and delivery schedules Coordinating with Project and Installation Managers to manage faulty product returns in line with internal processes Booking and amending deliveries in line with changing production and installation dates Assisting with urgent issues, including raising allocations and arranging deliveries Preparing site-specific risk assessments and method statements and obtaining client approvals Capturing and tracking variation orders to ensure cost recovery and profitability Handling customer queries professionally and efficiently Using client portals as required Skills & Experience Essential: Understanding of project lifecycles Ability to interpret technical requirements Strong customer service and communication skills Desirable: Manufacturing experience Benefits Competitive salary (details available on request) Free onsite parking Early finish and dress-down Fridays Above-statutory holiday allowance with the option to buy more Company social events Employee Assistance Programme Eyecare vouchers Cycle to Work scheme Friendly, supportive working environment

The Marketing Executive will work as part of a creative team; you will work closely with our Head of Marketing to craft and execute engaging marketing campaigns. From inception to delivery, you will contribute in everything from design to analysis, covering channels like email, SMS, social media, and more. You will help to create engaging campaigns with audiences and boosting customer retention through innovative campaigns. Main Duties Get hands-on with crafting multi-channel campaigns that engage B2B audiences and keep customers coming back for more. Design and manage a range of marketing materials that stand out at point of sale and support the sales team. Own organic social media strategy, from planning content to analysing performance. Content creation for blogs, case studies, and social media. Monitor campaign performance, crunching numbers to optimise future strategies. Collaborate with SEO specialist to boost our online presence through blog content and website management. Skills and Knowledge 1-2 years marketing executive or marketing assistant experience Fast learner Strong attention to detail Enjoys working as part of a team in a collaborative environment Salary and other details £27-28K Permanent 8.30am 4.30pm office based On-site parking Pension

We re recruiting for an experienced HR Advisor to join a busy, people-focused business based in Portsmouth. This is a varied, hands-on role providing day-to-day HR guidance and operational support across the organisation. As HR Advisor, you ll play a key role in supporting managers and employees, ensuring HR practices remain compliant, efficient, and aligned with company values while promoting a positive, collaborative working culture. The HR Advisor will act as a trusted partner to management, supporting the full employee lifecycle from recruitment and onboarding through to employee relations, performance management, and workforce planning. Key Duties Act as first point of contact for HR queries across the business Provide guidance on HR policies, procedures and UK employment law Support recruitment activity adverts, interviews, contracts and onboarding Manage employee relations cases including disciplinaries, grievances and investigations Support absence management and return-to-work processes Maintain accurate employee records in line with GDPR Assist with workforce planning and staffing requirements Deliver HR reports and metrics to support business decisions Support training, development and employee engagement initiatives Contribute to HR projects including restructures and organisational change Liaise with payroll and finance to ensure accurate employee data Skills and Knowledge Proven experience in an HR Advisor role Background in manufacturing, construction or trades environments desirable Strong knowledge of UK employment law and HR best practice Confident managing employee relations cases Excellent communication and stakeholder management skills Highly organised with strong attention to detail Competent using Microsoft Office CIPD Level 3 minimum (Level 5 desirable) Salary & Benefits £30-33K 20 days holiday + bank holidays Full-time 8:00am 4:30pm (possible reduced hours available for the right candidate) Company pension Supportive team environment Opportunity to contribute to HR projects and initiatives

Are you an experienced, hands-on Marketing Executive looking for your next challenge in a forward-thinking, international business This is a fantastic opportunity to join a market-leading company with an innovative product range and a growing global presence. You ll cover the full marketing mix with a strong focus on digital channels supporting exciting campaigns across multiple territories. Main Responsibilities Plan, deliver and monitor marketing communications across online and offline channels. Create engaging, targeted email campaigns using MailChimp. Manage and grow social media platforms (Instagram, TikTok, Facebook, LinkedIn, YouTube). Update and optimise the company website via WordPress, managing content and coordinating with the external web agency on SEO and Google Ads. Support and attend events, trade shows, and open days. Maintain CRM data integrity, generate mailing lists, and analyse results for targeted campaigns. Write and proofread compelling copy for campaigns, web content, and press materials. Collaborate with external partners, suppliers, and internal stakeholders to ensure consistency across all marketing activity. Manage stock of marketing collateral and process web enquiries. Skills and Knowledge Minimum 2 years experience in a marketing role covering both digital and traditional channels. Confident communicator with proven relationship-building skills. Highly organised with excellent attention to detail. Skilled in CRM systems. Experienced in social media management, email marketing, and content creation. Strong copywriting and proofreading abilities. Comfortable with WordPress, Google Analytics, and Google Ads. Proficient in Microsoft Office and familiar with Adobe Creative Cloud tools (Photoshop, Premiere Pro, etc.). Ability to create bilingual content (especially Spanish). - Desirable Salary and Benefits £32-36K 1-day per week working from home 33 days holiday (including bank holidays) Pension scheme Life assurance (3x salary) Enhanced maternity/paternity pay Cycle to work scheme Discretionary annual bonus Collaborative and supportive culture within a passionate marketing team