Workshop Recruitment

Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers. In this role you will be working within a contact centre environment responding to all types of customer-led correspondence so an ability to converse professionally both via verbal and written means is a must Main Duties Taking calls & answering emails from consumer customers in relation to in and out of warranty claims, presale information or any other queries, provide a resolution or escalating to the appropriate team Answer and resolve a high volume of enquiries over telephone, email or social media working to department and company KPI to meet customer expectation Create accurate records ensuring all elements of the query are logged within Customer Database / CRM. Assessing the requirement for in warranty service visits by carrying out troubleshooting and diagnostics using technical documentation and product guides and translating to consumer appropriate language Manage and prioritise own workloads, escalating where appropriate Skills and Knowledge Excellent communication skills that allow you to help, inform and advise customers and colleagues clearly and effectively Ability to maintain customer focus whilst troubleshooting and solving technical issues Technically minded and pro-active in approach Creative thinker, to be able to develop innovative ideas to improve customer service standards Good negotiation skills Ability to work well under pressure Salary and Benefits £12.88 per hour (£25112 per annum) 4-month fixed term contract On site Parking Pension and other benefits Working hours - Monday to Thursday 08 00 (45 mins unpaid lunch), Friday 08 00 Hybrid Working - Monday and Friday each week home working, Tuesday, Wednesday, Thursday in office

Due to continued growth, we are now looking to recruit a Procurement Specialist / Buyer with at least one years experience to join our close-knit and ambitious team based in Chandler s Ford. This is a fast-paced, hands-on role where no two days are the same. You will be responsible for sourcing industrial products, managing procurement activity, and coordinating international exports to end users across Africa, the Middle East, South America and the Caribbean. The Role Procurement Specialist / Buyer As a Procurement Specialist, you will play a key role in ensuring products are sourced, purchased and delivered efficiently to international clients. Working closely with suppliers, freight forwarders and customers, you will manage the full procurement and export process from order through to delivery. Key responsibilities include: Sourcing and purchasing industrial products from global suppliers Managing relationships with multiple suppliers and freight forwarders Planning and arranging international transport and export documentation Coordinating shipments to end users across overseas markets Supporting procurement planning and stock availability Liaising directly with clients to ensure accurate and timely delivery Working within a fast-moving, deadline-driven environment Skills and Knowledge We are looking for a Procurement Specialist / Buyer who can hit the ground running and thrive in a growing business. You will ideally have: One year or more experience in procurement, buying or purchasing Confidence working with multiple suppliers and logistics partners An interest in, or understanding of, mechanical, electrical or engineering products Exposure to international trade, exports or freight coordination A good understanding of different countries, cultures and global markets Strong organisational skills and attention to detail Fluent English (additional languages are an advantage but not essential) A proactive, driven and adaptable approach to work Experience or interest in mining or industrial supply environments would be highly beneficial. Salary and Benefits £28-30K basic Salary - plus yearly bonus based on overall performance Location: Chandler s Ford, Hampshire Hours: Full-time, Monday to Friday, 8:00am 4:30pm Holiday: 20 days holiday + 8 bank holidays (with increasing holiday with longevity in company) Pension Join a small but rapidly growing international business Be an integral part of a close-knit, ambitious team Work in a varied role with genuine responsibility and exposure Training provided on systems and internal processes Opportunity to develop long-term within a growing organisation

Our client is a global leader in ship navigation systems and advanced maritime solutions, delivering tailored technologies for commercial vessels, mega yachts, refit projects, naval surface combatants, small combatants, and submarines. Our client is seeking Software Engineers at various levels of experience to join their small UK-based software development team. This is an excellent opportunity to work on complex, safety-critical systems within a highly skilled engineering environment. The team operates in an agile development environment, primarily using C++, alongside modern industry tools and open-source technologies. Key Responsibilities Assist in capturing, analysing, and estimating technical requirements, including delivery schedules and milestones Design, implement, and maintain software across a range of application areas, including: Back-end database management Communication infrastructure Client-server architectures Develop front-end graphical user interfaces Create, document, and execute software testing, including unit tests and simulation tools Essential Skills & Experience Strong experience with C++ and object-oriented programming principles Excellent debugging and fault-finding skills Solid understanding of data structures and their applications Good mathematical reasoning and algorithm development capability Strong knowledge of software design principles, design patterns, and best practices Experience with code configuration management (e.g. Subversion) Front-end UI design and development experience Understanding of network programming, including data serialisation Experience working within an agile development environment (SCRUM) Knowledge of database design, development, and administration Awareness of component-based development approaches (e.g. SOA, UI plugins) Ability to develop communication links with third-party sensors or software systems (e.g. cameras, radar trackers) Desired Technologies C++, Qt Framework, ACE, POCO, STL, XML Network Programming (UDP/TCP) PostgreSQL, GStreamer Microsoft Visual Studio for C++ development Cross-platform build tools such as MPC and CMake Operating Systems: Windows and Linux Publish-subscribe middleware architectures (e.g. DDS) Education Degree in Computer Science or a related technical discipline Benefits Company pension scheme Life assurance Private medical insurance 25 days holiday plus public and bank holidays Flexible working hours and the option of a 9-day fortnight Hybrid working arrangement (Portsmouth-based) Professional development and training opportunities Salary sacrifice benefits, including: Electric vehicle scheme Cycle to work scheme Technology vouchers Holiday trading option (up to 5 days)

Our client is a global leader in ship navigation systems and advanced maritime solutions, delivering complex navigation and mission systems for commercial vessels, mega yachts, refit programmes, naval surface combatants, and maritime surveillance platforms. In this role, you will be responsible for the integration and testing of complex navigation and bridge systems for naval combatant and maritime surveillance projects. Key Responsibilities Contribute to the technical aspects of customer requirements, supporting: Project planning, System specifications and Product documentation Support test management activities across engineering projects, including effort estimation, cost, scheduling, and task planning Create detailed test specifications and test plans for integration and system-level testing Participate in development and design reviews, including peer and technical reviews Conduct system and software testing, verification, and validation, including customer acceptance events such as: Factory Acceptance Tests (FAT), Harbour Acceptance Tests (HAT), Site Acceptance Tests (SAT) Support systems and software engineers with debugging and root cause analysis of issues and deviations Perform configuration repair and re-testing of customer-returned equipment where required Required Experience & Skills Proven experience in integration and test planning for complex systems Strong experience building, configuring, and fault-finding PC-based systems and associated networks Hands-on experience using engineering tools such as: DOORS, SVN, MS Office, Visio and JIRA Ability to work effectively within an agile development environment (SCRUM) Education HNC or equivalent qualification in Electrical / Electronic Engineering or a related technical discipline Benefits Company pension scheme Private medical insurance Life assurance 25 days annual leave plus public and bank holidays Flexible working hours with remote working options Option to work a nine-day fortnight (based on a 37.5-hour average working week) Salary sacrifice benefits, including: Electric vehicle scheme Cycle to work scheme Technology vouchers Holiday trading option (up to 5 days)

Are you an organised, proactive professional who thrives in a fast-paced environment Do you enjoy being at the centre of projects, supporting sales activity, and delivering exceptional customer experiences If so, this could be the perfect opportunity for you. Our client is a market leader in their field and is looking for a driven Project Coordinator to join their busy Customer Service and Projects team. This is a varied, hands-on role where no two days are the same. You ll be trusted to manage priorities, solve problems using your initiative, and communicate confidently with colleagues, suppliers, and clients alike. Main Duties Acting as a key point of contact, delivering outstanding customer service to clients and suppliers Managing sales-related enquiries via phone and email, ensuring prompt and professional responses Coordinating with Operations to drive projects forward, resolving delays and keeping stakeholders informed Providing essential administrative support to the Sales and Marketing teams Coordinating and hosting client, designer, and regulatory visits to company sites and projects Supporting the wider business with additional tasks as required in a collaborative team environment Skills and Knowledge Experience in project coordination, sales support, or a fast-paced customer service role where initiative is key Confident communicating technical or detailed product information clearly and professionally A proactive, results-driven mindset with strong organisational skills Excellent communication and negotiation abilities A customer-focused approach with the resilience to perform under pressure High energy, adaptability, and a strong sense of ownership over your work Qualifications in business, engineering, or a related field would be an advantage but are not essential Salary and Benefits Competitive salary up to £30,000 Free hot drinks Onsite parking Early finish and dress-down Fridays Above-statutory holiday allowance with the option to buy more Company social events Employee Assistance Programme Eyecare vouchers Cycle to Work scheme A friendly, supportive, and collaborative working environment

Our client seeks an Installation Project Manager who will cover the project management of supply and installation of projects from order receipt through to final payment receipt. You will run multiple projects at once for short term installs. Experience in construction and / or electro mechanical work is required and good knowledge of managing site visits where works will be taking place. Projects will be based in Southern England, mainly around the M25 area Main Duties Manage day-to-day responsibilities of assigned projects to achieve planned schedules and margins Liaise with customers, architects, consultants, and end users, as applicable, to agree the complete scope of works Attend project sites as required to carry out site surveys, supervise installers, attend design, progress and planning meetings and project handovers to the client (where applicable) Provide the required information to Production to enable them to manufacture and order the required equipment to fulfil the project requirements within the agreed timescales and budgets Prepare the necessary scopes of work to issue to installers or sub-contractors enabling them to supply costs (sub-contractors only) for the installation and supply of equipment where applicable Prepare the necessary site specific risk assessments and method statements, for inclusion in the installers pack. Obtain the necessary approval from the client or other relevant parties Capture all the relevant Variation Orders to ensure costs recovery and maximise profitability Provide awareness of Quality and Environmental Policies to personnel working on sites Feedback and suggest new ideas for new markets/products, improved processes and promoting the brand including obtaining customer satisfaction feedback on behalf of the business from projects Skills and Knowledge Experience in project managing a high volume of short install sites at one time is essential Experience within a construction or electro mechanical industry would be desirable Contract/Project Management Managing teams of site-based installers, servicing teams or subcontractors Ability to read drawings and interpret technical requirements Customer focus approach Good organisational skills and attention to detail Able to work under pressure Good people motivator Good negotiator IT literate Salary and Benefits Excellent salary Company car Onsite parking Early finish and dress-down Fridays Above statutory holiday allowance plus able to buy additional holiday Company social events Employee Assistance Programme Eyecare vouchers Cycle to work scheme

Do you have working experience working with a construction or fit-out business Are you open to learn processes and grow within a business If so, we are looking for a reliable and detail-oriented Administrator to support with general project administration and generation of estimates and quotes whist working alongside the Project Managers and Senior Management team. This is a great independent business, where they will offer training and future development to the right candidate. Your duties will help ensure a smooth day-to-day operation across the projects as being an office point of contact. Ideally, you will have some experience/exposure to quoting or estimating, or have an understanding of how pricing works within construction or interiors. You will be doing a lot of work drawings and measurements so enjoy working with plans and Due to location you must drive and have your own transport. Key Responsibilities Assist in preparing and formatting quotes and cost breakdowns for interior fit-out jobs. Support team by helping with take-offs, supplier pricing, and documentation. Obtain and compare supplier and subcontractor quotations. Maintain and update pricing schedules, project files, and supplier databases. Handle general administrative duties including document control, email coordination, and tender submissions. Communicate effectively with clients, project managers, and suppliers to support smooth workflow. Requirements Previous experience in an administrative, estimating, or project support role (construction or fit-out industry preferred). A basic understanding of quoting or estimating processes. Proficient in Microsoft Excel, Word, and Outlook (experience with estimating software is a plus). Excellent attention to detail, numeracy, and organisation skills. Strong written and verbal communication. A positive attitude and willingness to learn from senior team members. Working Hours Monday Friday 9am 17.30am (1 Hour lunch) Salary and Information £27,000 - £30,000 depending on experience 20 days holiday + bank holidays Free onsite parking Pension

Do you enjoy dealing with customers and have previous experience of working closely with sales teams coordinating sales and processing orders Do you have experience working within a shipping, logistics or supply chain department administration Are you a keen sailor if so, this role may be great for you! You will be point of contact with all customers and supporting the UK sales team, making sure ordered goods are dispatched accurately and efficiently. Duties will include Supporting the sales team in all administrative functions. Provide a friendly and efficient service to internal and external customers Being first point of contact for incoming enquiries. Attend weekly despatch meetings and report back to account managers. Take charge of inter-company ordering. Maintain database information. Carry out marketing tasks as required by sales team. Manage all shipping arrangements, including UK and export. Produce all export paperwork as required. Improve back-order despatch with sales, keeping sales informed of long delays and ensuring product arriving is despatched promptly. Work with team on improvements to system of chasing down shortages with purchasing. Co-ordinate with Sales and Credit Control when customer on stop. Ensure that all goods in are booked in as soon as is possible at least daily. Investigating queries as appropriate. Experience and Skills Relevant experience in sales coordination, shipping, logistics, or supply chain is required Must be a keen sailor. Solid administrative experience. Strong communication, interpersonal and organisational skills. Strong IT skills using Microsoft Office applications. Working hours & reward Competitive salary: £28-30K Mon-Thurs 8.00am - 4.30pm, Fri 8.00am - 1.00pm - 37 hours Company Pension On Site Parking Opportunity to develop your skills Supportive, collaborative team culture Stable and expanding business with a strong reputation

Do you have experience working in a strong phone based role or ideally within a call / contact centre environment If so, this may be the ideal role for you if you enjoy both customer service and coordination of services. Our client, who provides repairs, maintenance and construction services in the local area is looking for a candidate who is confident on the telephone whilst taking accurate information, completing administration on inhouse systems and communicating with tenants, the local council and the inhouse trades team to coordinate repairs and maintenance services for both responsive and programmed works ensuring records are accurately maintained of the jobs undertaken. Working in the contact centre your duties will include Receiving inbound calls from the local council, tenants and trades in regards to responsive and planned repair works. Make calls to book appointments for works with tenants and be point of contact during completion Inputting the works information on the job management systems with accuracy Allocate work in a timely manner to trade operatives on a daily basis, whilst understanding their availability and whereabouts. Liaise with the Resource Manager regarding the provision of additional labour to the response team and organising other work for operatives during downtime. Update and maintain database with details of appointments & completed works in a timely manner, ensuring accuracy of entries. Provide general clerical and administrative support including typing, filing, maintenance of department records, telephone answering and message taking. Any other ad hoc administrative duties as may be required from time to time. Experience, Knowledge and Skills required Previous call/contact centre experience or strong phone based work previously Excellent organisational/time management skills Excellent administration/word processing skills Demonstrate attention to detail and accuracy at all times Ability to work under pressure to strict deadlines Strong communication skills Strong word processing and Excel skills Working hours Monday to Friday 8am 5pm (40 hours per week) Employee benefits include: BUPA select healthcare scheme (upon successful completion of probation period) Rewards portal offering discounts to hundreds of shops and restaurants Support for health and mental wellbeing for staff and their families Personal Wealth Financial Wellbeing support Mental Health First Aiders Christmas Club savings scheme Company-funded annual Family Summer Fun Day and Christmas Party Corporate discount to local Gym Membership Ability to buy and sell annual leave Company sick pay policy

The Marketing Executive will work as part of a creative team; you will work closely with our Head of Marketing to craft and execute engaging marketing campaigns. From inception to delivery, you will contribute in everything from design to analysis, covering channels like email, SMS, social media, and more. You will help to create engaging campaigns with audiences and boosting customer retention through innovative campaigns. Main Duties Get hands-on with crafting multi-channel campaigns that engage B2B audiences and keep customers coming back for more. Design and manage a range of marketing materials that stand out at point of sale and support the sales team. Own organic social media strategy, from planning content to analysing performance. Content creation for blogs, case studies, and social media. Monitor campaign performance, crunching numbers to optimise future strategies. Collaborate with SEO specialist to boost our online presence through blog content and website management. Skills and Knowledge 1-2 years marketing executive or marketing assistant experience Fast learner Strong attention to detail Enjoys working as part of a team in a collaborative environment Salary and other details £27K 6-month maternity cover contract 8.30am 4.30pm office based On site parking

Do you enjoy having ownership and working with clients/customers to deliver a service Do you have enjoy working in sales and confident on the telephone If so, we may have a great role for you! An award willing B2B Marketing company who specialise in providing an outsourced sales and lead generation service, is looking for a proactive and driven candidate with previous sales, business development, telesales or lead generation experience to join their busy team. This company offers future career growth prospects, a great social and supportive team and a lovely office to work in! In this role you will be Working on set campaigns, you will make outbound calls to create data of potential customers leads, to understand their needs and open up opportunities of working with your clients Supporting campaigns, you will send weekly email marketing mail shots to generate leads and following up responses. Regular contact with clients and attending Teams meetings to update them on weekly progress whilst maintaining stats and figures General adhoc administrative tasks and maintain CRM systems Required skills and experience Previous experience in telephone based work telesales/ business development/ telemarketing/ lead generation would be desirable Ability to communicate effectively over the telephone and via written correspondence is essential Driven, motivated character who is incentivised by targets and good commission structure Good computer skills Working hours Core office hours are below but the company offer flexibility around these, so you can leave as early as 1pm on a Friday! Mon Thu: 08 30, Fri: 08 00 (40 hours per week) Salary £25,500 with an OTE of £30 £32k per annum Perks & Benefits: Flexitime Regular Incentives & Rewards Subsidised Gym Membership Free Lunch Friday Dress Down Pool Table

Workshop Recruitment are looking for an experienced and highly motivated Recruitment Consultant to join our Drayton office. Based on the outskirts of Portsmouth in Drayton, and we are looking for hungry and customer-centric individuals to join our busy construction division. The role will mainly be tasked around resourcing for candidates, managing the candidate process and liaising with clients on interviews and candidate submissions. This will suit a candidate with previous recruitment experience, ideally 1 year+. This role would best suit someone looking for reduced hours or part time - Monday and Friday are essential, along with one other day during the week, there is some flex on working hours. Duties Resource candidates for live roles and for speculative calls. Manage the candidate hiring process from start to finish. Qualify new vacancies. Undertake client meetings where necessary with the key objective of understanding new vacancies. Once you secure new clients, you will be required to work with your colleagues to ensure that their requirements are met. Lead generation tasks, help identify new business opportunities. Skills and Knowledge Previous recruitment experience is desirable. Be a self-starter. Work closely with candidates to identify their needs and clients they may be suited to. Be skilled at objection handling, listening skills, client retention and rapport building. Have excellent negotiation skills. Possess good organisational skills. Be able to work to deadlines and achieve targets. Benefits Competitive salary and bonus package Target related incentives 24 days holiday plus birthday off (pro rata) Employee Assistant Programme 3.30pm finish on a Friday Free parking

You will use your aerospace industry knowledge to foster strong relationships with existing aerospace customers and subcontract suppliers and be involved in growing existing client business. You will work as part of a team of 5 account managers. Main Duties Actively and successfully manage the sales and order book process. Manage existing and new customer accounts. Evaluate customers requirements then define and manage internal actions to fulfil them. Prepare and submit to the customer all products and documentation to obtain technical and delivery approval. Be responsible for conducting regular account reviews with key clients and be the first point of contact for customer needs to feedback to the other cross functional team members to ensure customer support is given. Report, analyse, follow-up, evaluate and respond to any kind of customer complaints in cooperation with the Sales Director. Represent the company at any trade shows and client meetings when required. Skills and Knowledge Experience working within the aerospace industry is essential Previous account management or customer representative experience Understand end to end manufacturing and the supply chain process Be able to communicate and influence well at all levels to ensure the groups strategic targets are met, and business potential is optimised. Strong goal orientation and good work organisation. Flexibility and ability to work under time pressure. Excellent knowledge of MS Office with a very good understanding of Excel Salary and Benefits £35-45K 25 days holiday plus bank holidays Company Pension Life Assurance Discretionary Bonus scheme Enhanced maternity/paternity leave Hours Mon- Thurs 6.30am 3.15pm, Fri 6.00am 1.00pm 40-hour week

Are you an organised, creative and motivated Marketing Coordinator looking for your next career move Our client in Waterlooville is seeking a talented Marketing Coordinator to support the planning, delivery and execution of marketing campaigns and business projects that directly contribute to company growth. This is an exciting opportunity for a proactive Marketing Coordinator to take ownership of marketing activity, digital content, project timelines and internal systems playing a key role in driving brand visibility and operational excellence. Key Duties as a Marketing Coordinator, you will: Manage and maintain company websites, uploading content and liaising with web developers. Create market-specific and general email campaigns with engaging content, along with maintaining a GDPR-compliant contact database. Plan, monitor and report on AdWords campaigns to support business strategy and product performance. Manage and grow the company s social media presence across relevant channels. Carry out competitor analysis, maintaining an up-to-date pricing and insight database. Conduct market research for new product development and supplier identification. Recommend and coordinate company attendance at exhibitions and events. Support marketing initiatives that enhance client and prospect engagement. Manage the customer review process. Coordinate and deliver projects, including planning, scheduling, monitoring progress and reporting to stakeholders. Assist with the design of internal and external sales materials, working with the in-house design team. Support internal systems and attend networking/exhibition events to promote company products. Essential Skills & Knowledge Good digital marketing knowledge including SEO and PPC Knowledge of social media platforms Experience using WordPress would be an advantage Strong time-management skills with the ability to prioritise multiple campaigns and projects. Effective organisation and planning skills with excellent attention to detail. Confident problem-solving abilities and a proactive approach. Excellent written and verbal communication skills. Ability to work collaboratively across teams and liaise with suppliers and external partners. Salary and Reward Competitive salary of £29K 24 days holiday per annum On site parking Pension Office based - 9.00am - 5.30pm Varied and engaging role within a supportive team Opportunity to contribute to both marketing and business project delivery Role with real ownership, visibility and growth potential

Are you an experienced, hands-on Marketing Executive looking for your next challenge in a forward-thinking, international business This is a fantastic opportunity to join a market-leading company with an innovative product range and a growing global presence. You ll cover the full marketing mix with a strong focus on digital channels supporting exciting campaigns across multiple territories. Main Responsibilities Plan, deliver and monitor marketing communications across online and offline channels. Create engaging, targeted email campaigns using MailChimp. Manage and grow social media platforms (Instagram, TikTok, Facebook, LinkedIn, YouTube). Update and optimise the company website via WordPress, managing content and coordinating with the external web agency on SEO and Google Ads. Support and attend events, trade shows, and open days. Maintain CRM data integrity, generate mailing lists, and analyse results for targeted campaigns. Write and proofread compelling copy for campaigns, web content, and press materials. Collaborate with external partners, suppliers, and internal stakeholders to ensure consistency across all marketing activity. Manage stock of marketing collateral and process web enquiries. Skills and Knowledge Minimum 2 years experience in a marketing role covering both digital and traditional channels. Confident communicator with proven relationship-building skills. Highly organised with excellent attention to detail. Skilled in CRM systems. Experienced in social media management, email marketing, and content creation. Strong copywriting and proofreading abilities. Comfortable with WordPress, Google Analytics, and Google Ads. Proficient in Microsoft Office and familiar with Adobe Creative Cloud tools (Photoshop, Premiere Pro, etc.). Ability to create bilingual content (especially Spanish). - Desirable Salary and Benefits £32-36K 1-day per week working from home 33 days holiday (including bank holidays) Pension scheme Life assurance (3x salary) Enhanced maternity/paternity pay Cycle to work scheme Discretionary annual bonus Collaborative and supportive culture within a passionate marketing team