A leading retail group is seeking a Senior Floor Manager in Leicester to guide a team in achieving sales and KPI targets while ensuring exceptional customer service. Candidates should have supervisory experience in a fast-paced retail environment, a strong understanding of current trends and competitors, and a proven ability to exceed sales goals. Additional benefits include a monthly bonus scheme and discounts on various products. Join us in fostering a positive work environment to enhance employee engagement and performance.
Jan 26, 2026
Full time
A leading retail group is seeking a Senior Floor Manager in Leicester to guide a team in achieving sales and KPI targets while ensuring exceptional customer service. Candidates should have supervisory experience in a fast-paced retail environment, a strong understanding of current trends and competitors, and a proven ability to exceed sales goals. Additional benefits include a monthly bonus scheme and discounts on various products. Join us in fostering a positive work environment to enhance employee engagement and performance.
A leading outdoor retailer in Southampton is seeking a Store Manager who will lead and manage store teams to provide exceptional customer service and achieve financial targets. The ideal candidate will have at least 2 years of management experience in retail, strong communication skills, and a passion for developing talent within the team. This role is crucial for creating a culture of excellence and compliance in day-to-day operations, ensuring both colleague and customer satisfaction.
Jan 26, 2026
Full time
A leading outdoor retailer in Southampton is seeking a Store Manager who will lead and manage store teams to provide exceptional customer service and achieve financial targets. The ideal candidate will have at least 2 years of management experience in retail, strong communication skills, and a passion for developing talent within the team. This role is crucial for creating a culture of excellence and compliance in day-to-day operations, ensuring both colleague and customer satisfaction.
Job Description At GO Outdoors our purpose is strong and clear; "to inspire and equip everyone for life outdoors". We passionately believe in the positive benefits of the outdoors and provide the best equipment for all outdoor activities, always at the best price guaranteed. We live our values every day: One Team - we are stronger together, Responsibility - we take ownership, Passion - we believe in what we do, Integrity - we do the right thing. Our mission is to be the nation's favourite outdoor retailer. Role Overview Lead and manage your store or business area, motivating and coaching store teams to deliver exceptional service with customers at the heart. Create a culture of customer service excellence, develop talent, uphold safety and compliance, deliver financial results and support day to day operations. Responsibilities Support the Store Manager and lead a high performing, highly engaged team. Create a culture of exceptional customer service, ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programmes to support future talent and career pathways. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver financial results in line with or above company targets. Act as point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day to day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role Objectives & KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years of management experience, preferably in a similar retail format. Application Process Due to high volumes of applications, we may not contact all candidates. Successful applicants will be invited to a first stage meeting with the talent team and, subsequently, an interview with the hiring manager.
Jan 26, 2026
Full time
Job Description At GO Outdoors our purpose is strong and clear; "to inspire and equip everyone for life outdoors". We passionately believe in the positive benefits of the outdoors and provide the best equipment for all outdoor activities, always at the best price guaranteed. We live our values every day: One Team - we are stronger together, Responsibility - we take ownership, Passion - we believe in what we do, Integrity - we do the right thing. Our mission is to be the nation's favourite outdoor retailer. Role Overview Lead and manage your store or business area, motivating and coaching store teams to deliver exceptional service with customers at the heart. Create a culture of customer service excellence, develop talent, uphold safety and compliance, deliver financial results and support day to day operations. Responsibilities Support the Store Manager and lead a high performing, highly engaged team. Create a culture of exceptional customer service, ensuring our store teams win customers for life by exceeding their expectations. Develop store teams through internal development programmes to support future talent and career pathways. Uphold a safe and compliant operating environment for all colleagues and customers. Deliver financial results in line with or above company targets. Act as point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day to day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity. Role Objectives & KPIs Contribute to achieving or exceeding the store's monthly sales target. Drive all additional KPIs including Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget. Skills and Experience Great coaching, mentoring and team building skills that drive team performance. Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills. At least 2 years of management experience, preferably in a similar retail format. Application Process Due to high volumes of applications, we may not contact all candidates. Successful applicants will be invited to a first stage meeting with the talent team and, subsequently, an interview with the hiring manager.
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Jan 26, 2026
Full time
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Expires Saturday 14 February 2026 at 00:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Responsible to: Snr Sourcing Manager - Tech & Digital Department: Finance Location: JD Sports Fashion plc, Bury Head Office Group Overview: Established in 1981 with a single store in the North-West of England, JD Sports Fashion plc is a leading global omnichannel retailer of sports fashion and outdoor brands. JD is an industry-leading retail business which combines the best of physical and digital retail to give a compelling consumer proposition, enabling its customers to shop seamlessly across all channels. The Group now has over 4,500 stores across 36 countries with a strong presence in the UK, Europe, North America and Asia Pacific, and is proud of the fact that it always provides its customers with the latest products from the very best brands. Role Background: Our Sourcing Manager role will support our Senior Sourcing Manager and the wider team with commercial support including risk management, supplier identification, planning and re-tenders across multiple divisions ensuring commercial clauses are negotiated within agreements. Within the role, the successful candidate(s) will deliver margin, sales, and operational improvements to support our sourcing strategy. This will primarily involve expenditure managed from our UK and European businesses but may expand to world-wide where leverage opportunities exist. The successful candidate shall bring passion and experience to work with, and challenge experienced divisional colleagues to collectively improve sourcing processes, commercial terms, supplier performance and innovation. All expenditure is in scope for Technology & On-Line but with a primary focus on SAAS and On-Line. In this role you will be asked to help support and assist in building an effective procurement strategy for each category. Further to this you conduct activities such as RFP's, negotiations of commercial agreements, and ongoing vendor management to deliver continuous savings as well as performance and process improvement. Ensuring ongoing relationship management with key suppliers in the form of business reviews to ensure optimum performance. Responsibilities This is an exciting opportunity to be support an area of the business mid transformation to help create and deliver the Tech & On-Line strategy. The category is diverse, stretching from Software, SAAS through to Service Integrators and Consultancy as well as everything in between. We are looking for a dynamic individual with a passion and enthusiasm for Tech to bring a strong background in SAAS & On-Line Sourcing and support the Senior Sourcing Manager. Acting as a commercial lead for sourcing and commercial activities, the successful candidate(s) shall ensure that negotiation, contract work and on-going vendor management activities are undertaken in accordance with Group and sector best practice, including but not limited to: Close engagement with colleagues on matters including revenue/capex budgets, embedding savings, and supporting business cases for new projects and/or investments. Transparent and detailed presentation of proposed contract awards, sourcing changes and recommendations. Utilising Group Finance platforms and templates for Purchase Orders, tenders and eAuctions to ensure financial and operational transparency. Regular engagement with the Group Legal team to minimise risk and maximise commercial leverage via agreements with clearly defined service levels, KPIs and appropriate remedies for non-performance. Engage acquisition business contacts to ensure rapid-delivery of financial benefits arising from wider JD-Group commercial leverage. Work with the Group Sustainability team to ensure sourcing approach to contribute to Group ESG goals such as: i) Climate Change, ii) Sustainable Sourcing and iii) Recycling and the Circular Economy. Act as a trusted adviser and subject matter expert leading procurement projects across all types of services. Support the Business in defining process and policy and holding team members to account. Partner with the relevant teams to formulate complex service requirements and scope, identify vendors, manage the end-to-end RFP process, provide a supplier evaluation framework, and make recommendations on vendor selection. Key Relationships Digital Trading teams, Product Owners, Core Tech, Transformation, Legal and Finance UK and International colleagues and external suppliers Skills / Experience / Knowledge required Commercial experience within fast-paced omni-channel retail and/or relevant commodity/services experience with the ability to manage a high level of ambiguity or change. Confidence to own problems and issues, propose solutions and ensure deadlines and/or business goals are achieved. A self- starter who has the initiative and confidence to seek out opportunities to deliver value. Influence - engage and drive change, owning and resolving issues and challenges. Strong engagement and communication skills and experience of successfully delivering process improvements and efficiencies. Attention to detail - focused and confident with a breadth of experience in related categories. Driven by data and analytics. You bring strong analytical skills with a passion for using data to develop innovative, effective solutions to address business needs, initiate opportunities and deliver margin improvement. A strong negotiator with the ability to influence using excellent oral and written communication and presentation skills. A builder of strong relationships with internal and external stakeholders. Organised and deadline-driven, bringing strong project management and analytical skills. Autonomous with high level of drive and energy. Strategic: you recognise and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present solutions while thinking about contingency plans. Confidence to challenge the business where needed. The Successful Applicant A degree in Supply Chain Management, Business or a related field preferred. Experience as a Sourcing Manager within the category of IT, SAAS and/or On-Line for 2+ years Strong negotiation and leadership skills. Proficiency in MS Office software and computer systems. Excellent decision-making and strategic thinking abilities. A thorough understanding of procurement procedures. Ability to work in a fast-paced environment, capable of working in a rapidly changing environment We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Jan 26, 2026
Full time
JD Sports- Head Office, Warwick House, Bury, Bury, United Kingdom Job Description Posted Monday 12 January 2026 at 01:00 Expires Saturday 14 February 2026 at 00:59 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Responsible to: Snr Sourcing Manager - Tech & Digital Department: Finance Location: JD Sports Fashion plc, Bury Head Office Group Overview: Established in 1981 with a single store in the North-West of England, JD Sports Fashion plc is a leading global omnichannel retailer of sports fashion and outdoor brands. JD is an industry-leading retail business which combines the best of physical and digital retail to give a compelling consumer proposition, enabling its customers to shop seamlessly across all channels. The Group now has over 4,500 stores across 36 countries with a strong presence in the UK, Europe, North America and Asia Pacific, and is proud of the fact that it always provides its customers with the latest products from the very best brands. Role Background: Our Sourcing Manager role will support our Senior Sourcing Manager and the wider team with commercial support including risk management, supplier identification, planning and re-tenders across multiple divisions ensuring commercial clauses are negotiated within agreements. Within the role, the successful candidate(s) will deliver margin, sales, and operational improvements to support our sourcing strategy. This will primarily involve expenditure managed from our UK and European businesses but may expand to world-wide where leverage opportunities exist. The successful candidate shall bring passion and experience to work with, and challenge experienced divisional colleagues to collectively improve sourcing processes, commercial terms, supplier performance and innovation. All expenditure is in scope for Technology & On-Line but with a primary focus on SAAS and On-Line. In this role you will be asked to help support and assist in building an effective procurement strategy for each category. Further to this you conduct activities such as RFP's, negotiations of commercial agreements, and ongoing vendor management to deliver continuous savings as well as performance and process improvement. Ensuring ongoing relationship management with key suppliers in the form of business reviews to ensure optimum performance. Responsibilities This is an exciting opportunity to be support an area of the business mid transformation to help create and deliver the Tech & On-Line strategy. The category is diverse, stretching from Software, SAAS through to Service Integrators and Consultancy as well as everything in between. We are looking for a dynamic individual with a passion and enthusiasm for Tech to bring a strong background in SAAS & On-Line Sourcing and support the Senior Sourcing Manager. Acting as a commercial lead for sourcing and commercial activities, the successful candidate(s) shall ensure that negotiation, contract work and on-going vendor management activities are undertaken in accordance with Group and sector best practice, including but not limited to: Close engagement with colleagues on matters including revenue/capex budgets, embedding savings, and supporting business cases for new projects and/or investments. Transparent and detailed presentation of proposed contract awards, sourcing changes and recommendations. Utilising Group Finance platforms and templates for Purchase Orders, tenders and eAuctions to ensure financial and operational transparency. Regular engagement with the Group Legal team to minimise risk and maximise commercial leverage via agreements with clearly defined service levels, KPIs and appropriate remedies for non-performance. Engage acquisition business contacts to ensure rapid-delivery of financial benefits arising from wider JD-Group commercial leverage. Work with the Group Sustainability team to ensure sourcing approach to contribute to Group ESG goals such as: i) Climate Change, ii) Sustainable Sourcing and iii) Recycling and the Circular Economy. Act as a trusted adviser and subject matter expert leading procurement projects across all types of services. Support the Business in defining process and policy and holding team members to account. Partner with the relevant teams to formulate complex service requirements and scope, identify vendors, manage the end-to-end RFP process, provide a supplier evaluation framework, and make recommendations on vendor selection. Key Relationships Digital Trading teams, Product Owners, Core Tech, Transformation, Legal and Finance UK and International colleagues and external suppliers Skills / Experience / Knowledge required Commercial experience within fast-paced omni-channel retail and/or relevant commodity/services experience with the ability to manage a high level of ambiguity or change. Confidence to own problems and issues, propose solutions and ensure deadlines and/or business goals are achieved. A self- starter who has the initiative and confidence to seek out opportunities to deliver value. Influence - engage and drive change, owning and resolving issues and challenges. Strong engagement and communication skills and experience of successfully delivering process improvements and efficiencies. Attention to detail - focused and confident with a breadth of experience in related categories. Driven by data and analytics. You bring strong analytical skills with a passion for using data to develop innovative, effective solutions to address business needs, initiate opportunities and deliver margin improvement. A strong negotiator with the ability to influence using excellent oral and written communication and presentation skills. A builder of strong relationships with internal and external stakeholders. Organised and deadline-driven, bringing strong project management and analytical skills. Autonomous with high level of drive and energy. Strategic: you recognise and resolve situations that are ambiguous or challenging and use logic to identify alternatives, evaluate, and present solutions while thinking about contingency plans. Confidence to challenge the business where needed. The Successful Applicant A degree in Supply Chain Management, Business or a related field preferred. Experience as a Sourcing Manager within the category of IT, SAAS and/or On-Line for 2+ years Strong negotiation and leadership skills. Proficiency in MS Office software and computer systems. Excellent decision-making and strategic thinking abilities. A thorough understanding of procurement procedures. Ability to work in a fast-paced environment, capable of working in a rapidly changing environment We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
A leading sports retailer in Oxford is looking for an Assistant Manager to support store operations and achieve sales targets. Ideal candidates will have supervisory experience, a passion for retail, and strong analytical skills. Responsibilities include training staff, analyzing sales data, providing customer service, and driving store KPIs. The role offers a competitive salary and various employee benefits, including discounts, health plans, and professional development opportunities.
Jan 26, 2026
Full time
A leading sports retailer in Oxford is looking for an Assistant Manager to support store operations and achieve sales targets. Ideal candidates will have supervisory experience, a passion for retail, and strong analytical skills. Responsibilities include training staff, analyzing sales data, providing customer service, and driving store KPIs. The role offers a competitive salary and various employee benefits, including discounts, health plans, and professional development opportunities.
JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are looking for an Enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff you will have avid collaboration opportunities with senior managers, championing yours and your teams career development. Responsibilities: Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive team sales through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Ensure that stock replenishment is completed regularly. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Foster a positive work environment by leading, mentoring, and mentoring and developing store colleagues to enhance their performance and engagement. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Strong attention to detail & ability to maintain high standards on the shop floor Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom
Jan 26, 2026
Full time
JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are looking for an Enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff you will have avid collaboration opportunities with senior managers, championing yours and your teams career development. Responsibilities: Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive team sales through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Ensure that stock replenishment is completed regularly. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Foster a positive work environment by leading, mentoring, and mentoring and developing store colleagues to enhance their performance and engagement. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong communication skills Strong attention to detail & ability to maintain high standards on the shop floor Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 0173 Reading, 52 -53 Broad Street, READING, Reading, United Kingdom
JD Sports- 0558 Guildford, 35 North Street, GUILDFORD, Surrey, United Kingdom Job Description Posted Friday 14 November 2025 at 01:00 We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Responsibilities Provide customers with excellent levels of customer service. Deal with customer complaints and enquiries, providing the best possible outcome. Ensure the personal appearance of sales staff is in line with company guidelines. Have an understanding of the customer service measuring programme. Ensure that targets are achieved and, where possible, exceeded. Monitor staff service levels in order to maximise store sales. Utilise in store devices, making sure that the customer is offered the whole product range. Use reports to assist you in product placement of key selling lines. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Provide assistance with the maintenance of standards on the sales floor. Keep stock clean and presentable at all times. Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills - Microsoft Outlook, Word and Excel. Training & Development Encourage personal progression throughout your store. Provide assistance with the induction and training of new starters. Assist with the development of existing staff, ensuring that personnel completes the relevant E Assessments. Role Objectives and KPI's Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs. Drive sales and enhance store turnover through effective merchandising, stock replenishment and team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised and visually appealing to enhance the customer shopping experience. Skills and Experience Retail Supervisor experience would be advantageous. Strong verbal and written communication skills. IT skills - Microsoft Outlook, Word and Excel. Benefits We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Jan 26, 2026
Full time
JD Sports- 0558 Guildford, 35 North Street, GUILDFORD, Surrey, United Kingdom Job Description Posted Friday 14 November 2025 at 01:00 We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role Overview Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Responsibilities Provide customers with excellent levels of customer service. Deal with customer complaints and enquiries, providing the best possible outcome. Ensure the personal appearance of sales staff is in line with company guidelines. Have an understanding of the customer service measuring programme. Ensure that targets are achieved and, where possible, exceeded. Monitor staff service levels in order to maximise store sales. Utilise in store devices, making sure that the customer is offered the whole product range. Use reports to assist you in product placement of key selling lines. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Provide assistance with the maintenance of standards on the sales floor. Keep stock clean and presentable at all times. Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills - Microsoft Outlook, Word and Excel. Training & Development Encourage personal progression throughout your store. Provide assistance with the induction and training of new starters. Assist with the development of existing staff, ensuring that personnel completes the relevant E Assessments. Role Objectives and KPI's Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly addressing customer needs. Drive sales and enhance store turnover through effective merchandising, stock replenishment and team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised and visually appealing to enhance the customer shopping experience. Skills and Experience Retail Supervisor experience would be advantageous. Strong verbal and written communication skills. IT skills - Microsoft Outlook, Word and Excel. Benefits We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff discount on JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
A leading omni-channel retailer in Edinburgh is seeking candidates for its talent pool. This role involves creating a positive team culture, analyzing sales data, and providing excellent customer service. Candidates should have prior supervisory experience in retail, a passion for the industry, and proven ability in achieving sales targets. Strong coaching skills are essential, along with a keen understanding of retail trends. Comprehensive benefits, including discounts and development opportunities, are offered.
Jan 26, 2026
Full time
A leading omni-channel retailer in Edinburgh is seeking candidates for its talent pool. This role involves creating a positive team culture, analyzing sales data, and providing excellent customer service. Candidates should have prior supervisory experience in retail, a passion for the industry, and proven ability in achieving sales targets. Strong coaching skills are essential, along with a keen understanding of retail trends. Comprehensive benefits, including discounts and development opportunities, are offered.
A leading global retailer located in England is seeking a Junior Manager to join their team in Guildford. This role involves providing managerial support, ensuring high levels of customer service, and assisting with staff supervision. Ideal candidates should possess retail supervisory experience, strong communication skills, and IT proficiency. The company offers great benefits, including discounts and personal development opportunities, ensuring a rewarding work environment.
Jan 26, 2026
Full time
A leading global retailer located in England is seeking a Junior Manager to join their team in Guildford. This role involves providing managerial support, ensuring high levels of customer service, and assisting with staff supervision. Ideal candidates should possess retail supervisory experience, strong communication skills, and IT proficiency. The company offers great benefits, including discounts and personal development opportunities, ensuring a rewarding work environment.
A leading omni-channel retailer is seeking an Enthusiastic Floor Manager to enhance customer satisfaction and team performance. The ideal candidate will have supervisory experience in a fast-paced retail environment, a passion for retail trends, and proven ability to coach and develop teams. Responsibilities include maintaining exceptional service standards, driving sales through effective team management, and ensuring a visually appealing shopfloor. This role offers an opportunity for personal and professional growth within the organization.
Jan 26, 2026
Full time
A leading omni-channel retailer is seeking an Enthusiastic Floor Manager to enhance customer satisfaction and team performance. The ideal candidate will have supervisory experience in a fast-paced retail environment, a passion for retail trends, and proven ability to coach and develop teams. Responsibilities include maintaining exceptional service standards, driving sales through effective team management, and ensuring a visually appealing shopfloor. This role offers an opportunity for personal and professional growth within the organization.
JD Sports- 1759 Edinburgh St James, Su 2.31, EDINBURGH, Edinburgh, City of, United Kingdom Job Description Posted Monday 19 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel your experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day to day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
Jan 26, 2026
Full time
JD Sports- 1759 Edinburgh St James, Su 2.31, EDINBURGH, Edinburgh, City of, United Kingdom Job Description Posted Monday 19 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people led, innovative and customer focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: Please note this is a talent pool role and your application will be valid for six months. If we feel your experience aligns with a role a member of the talent team will reach out to conduct a first stage interview via teams. Responsibilities: Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially. Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day to day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the management in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT. Achieve upselling or cross selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required. Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience: Previous supervisory or management experience in a fast paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Friday 14 November 2025 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Responsibilities Provide customers with excellent levels of Customer service. Deal with customer complaints and enquiries, providing the best possible outcome. Ensure the personal appearance of sales staff is in line with company guidelines. Have an understanding of the Customer Service measuring programme. Ensure that targets are achieved and, where possible, exceeded. Monitor staff service levels in order to maximise store sales. Utilise in-store devices, making sure that the customer is offered the whole product range. Use reports to assist you in product placement of key selling lines. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Provide assistance with the maintenance of standards on the sales floor. Keep stock clean and presentable at all times. Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Training & Development Encourage personal progression throughout your store. Provide assistance with the induction and training of new starters. Assist with the development of existing staff, ensuring that personnel completes the relevant E Assessments. Role objectives and KPI's Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive sales & enhance store turnover through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Skills and Experience Retail Supervisor experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Benefits We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom
Jan 26, 2026
Full time
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Friday 14 November 2025 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview Being part of the store's Junior Management team, you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management. Responsibilities Provide customers with excellent levels of Customer service. Deal with customer complaints and enquiries, providing the best possible outcome. Ensure the personal appearance of sales staff is in line with company guidelines. Have an understanding of the Customer Service measuring programme. Ensure that targets are achieved and, where possible, exceeded. Monitor staff service levels in order to maximise store sales. Utilise in-store devices, making sure that the customer is offered the whole product range. Use reports to assist you in product placement of key selling lines. Attract, engage and motivate customers into making purchases in store by using the latest visual techniques. Provide assistance with the maintenance of standards on the sales floor. Keep stock clean and presentable at all times. Retail Management experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Training & Development Encourage personal progression throughout your store. Provide assistance with the induction and training of new starters. Assist with the development of existing staff, ensuring that personnel completes the relevant E Assessments. Role objectives and KPI's Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive sales & enhance store turnover through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Skills and Experience Retail Supervisor experience would be advantageous. Strong verbal and written communication skills. IT skills- Microsoft Outlook, Word and Excel. Benefits We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom
A leading sports fashion retailer in Oxford seeks a Junior Management team member to enhance customer service levels and support staff supervision. Responsibilities include maintaining shop floor standards and addressing customer needs efficiently. Candidates with retail management experience, strong communication skills, and IT proficiency (Microsoft Office) are desirable. This role offers professional development opportunities alongside competitive benefits and discounts.
Jan 26, 2026
Full time
A leading sports fashion retailer in Oxford seeks a Junior Management team member to enhance customer service levels and support staff supervision. Responsibilities include maintaining shop floor standards and addressing customer needs efficiently. Candidates with retail management experience, strong communication skills, and IT proficiency (Microsoft Office) are desirable. This role offers professional development opportunities alongside competitive benefits and discounts.
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are looking for an Enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff you will have avid collaboration opportunities with senior managers, championing yours and your teams career development. Responsibilities: Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive team sales through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Ensure that stock replenishment is completed regularly. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Foster a positive work environment by leading, mentoring, and mentoring and developing store colleagues to enhance their performance and engagement. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong attention to detail & ability to maintain high standards on the shop floor Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom
Jan 26, 2026
Full time
JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom Job Description Posted Wednesday 14 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are looking for an Enthusiastic Floor Manager ready to step into a junior management role and advance within their management career. As the vital link between management and staff you will have avid collaboration opportunities with senior managers, championing yours and your teams career development. Responsibilities: Ensure the highest level of customer satisfaction by driving and maintaining exceptional service standards and promptly and addressing customer needs. Drive team sales through effective merchandising, stock replenishment & team motivation. Lead and develop the shopfloor team to ensure high performance, engagement and adherence to store policies and procedures. Ensure the shopfloor is consistently clean, organised, and visually appealing to enhance the customer shopping experience. Ensure that stock replenishment is completed regularly. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Foster a positive work environment by leading, mentoring, and mentoring and developing store colleagues to enhance their performance and engagement. Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPIs including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Skills and Experience: Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Strong attention to detail & ability to maintain high standards on the shop floor Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Monthly discretionary bonus schemes Company discount of 25% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work. JD Sports- 1212 Oxford, Unit 39, OXFORD, Oxfordshire, United Kingdom
Job Description Posted Tuesday 6 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
Jan 26, 2026
Full time
Job Description Posted Tuesday 6 January 2026 at 01:00 Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with our colleagues working in stores across several retail fascias in many markets around the world. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally. We want to be the leading global omnichannel retailer in the sports and outdoor industry. To be a part of this successful company and help us to achieve this you will have the desire to ingrain our strategic goals of being a people-led, innovative and customer-focused organisation which provides operational excellence whilst identifying new areas of growth as part of our day to day objectives. Role overview: We are seeking a skilled Assistant Manager with strong leadership & communication abilities to guide their team towards achieving sales & KPI targets whilst providing unparalleled service. Responsibilities: Supporting the Store Manager in effectively running all store operations to ensure meeting or exceeding sales & KPI targets. Setting clear sales goals, tracking performances whilst evolving processes to ensure continuous store growth. Creating a positive team culture through recruiting, training & continuously developing your staff. Building a motivated and high performing team, increasing chances of store success. Analysing sales data and financial reports to make quick and well-informed decisions alongside the Store Manager, identifying and responding to areas of opportunity Operationally & Commercially . Act as the point of contact for colleagues in the manager's absence. Provide excellent customer service, addressing inquiries and resolving complaints professionally. Help manage day-to-day operations, including opening and closing procedures. Support cash management tasks, such as processing transactions and reconciling tills. Participate in hiring, onboarding, and training new employees. Provide feedback and coaching to colleagues to improve performance. Support the Store Manager in maintaining colleague schedules to ensure proper coverage and productivity Role objectives and KPI's: Contribute to achieving or exceeding the stores monthly sales target. Drive all additional KPI s including but not limited to Units, Conversion, ATV, UPT . Achieve upselling or cross-selling targets. Maintain a high Net Promotor Score. Ensure stock accuracy during store Audits. Ensure all new colleagues complete mandatory training required . Ensure employee satisfaction stores or engagement survey results meet or exceed company benchmarks. Assist in keeping operational costs within the allocated budget Skills and Experience : Previous supervisory or management experience in a fast-paced Retail/ Customer Facing environment Passionate about retail & hold a good understanding of the latest trends and our competitors Previous experience of coaching and developing individuals Proven track record of achieving and exceeding sales targets and KPI's Experience in analysing KPI's data to making commercial decisions Keen eye for detail & commerciality. Previous experience within visual merchandising would be advantageous Promote JD Group values to internal and external stakeholders We know our employees work tirelessly to make JD Group the success it is today and in turn, we offer them some amazing benefits: Quarterly discretionary bonus schemes Company discount of 30% off a large number of products in-store and online (JD Sports, Size?, Foot Patrol, Blacks, Millets, GO Outdoors) Exclusive deals and discounts and offers from retail and hospitality businesses through our online benefits platform (TELUS Health) Access to digital health and well-being services through our benefits platform (TELUS Health) Health cash plans Wide range of internal development courses to support personal and professional development throughout your career journey with the Group Access to apprenticeships & accredited qualifications - Earn while you learn and gain nationally recognised qualifications (England Only) Discounted Gym memberships at JD Gyms Life Assurance Access to colleague networks, to share lived experiences and support initiatives that drive positive change. Opportunities to volunteer and contribute to JD Foundation Employer engagement forums to help influence positive change We know our colleagues work tirelessly to make JD Sports the success it is today and in turn, we offer them some amazing benefits including staff Discount On JD Group and other brands within the organisation and personal development opportunities to learn and develop at work.
A leading omni-channel retailer in Inverness seeks an enthusiastic Assistant Manager. You will support the Store Manager in achieving sales targets while fostering a motivated team culture. The ideal candidate has previous management experience in retail, excellent communication skills, and a passion for customer service. This role offers substantial benefits, including generous staff discounts and opportunities for personal development. Your contributions will be crucial for the store's ongoing success.
Jan 26, 2026
Full time
A leading omni-channel retailer in Inverness seeks an enthusiastic Assistant Manager. You will support the Store Manager in achieving sales targets while fostering a motivated team culture. The ideal candidate has previous management experience in retail, excellent communication skills, and a passion for customer service. This role offers substantial benefits, including generous staff discounts and opportunities for personal development. Your contributions will be crucial for the store's ongoing success.
A leading retail company in Cowley is looking for an experienced Assistant Manager to support store operations and drive sales performance. You will lead a team, analyze sales data, enhance customer service, and ensure staff training while meeting or exceeding set KPIs. The ideal candidate will have a strong retail background, proven leadership abilities, and a passion for customer satisfaction. Join us to help maintain our status as a premier retailer in the industry.
Jan 26, 2026
Full time
A leading retail company in Cowley is looking for an experienced Assistant Manager to support store operations and drive sales performance. You will lead a team, analyze sales data, enhance customer service, and ensure staff training while meeting or exceeding set KPIs. The ideal candidate will have a strong retail background, proven leadership abilities, and a passion for customer satisfaction. Join us to help maintain our status as a premier retailer in the industry.
A leading sports fashion retailer in Dartford seeks a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have previous management experience in a fast-paced retail environment and strong leadership skills. Responsibilities include managing a motivated team, analysing sales data, and ensuring exceptional customer service. Join a dynamic company that offers extensive employee benefits and opportunities for personal development.
Jan 26, 2026
Full time
A leading sports fashion retailer in Dartford seeks a Store Manager to oversee daily operations and drive sales performance. The ideal candidate will have previous management experience in a fast-paced retail environment and strong leadership skills. Responsibilities include managing a motivated team, analysing sales data, and ensuring exceptional customer service. Join a dynamic company that offers extensive employee benefits and opportunities for personal development.
A leading retail company is seeking an Assistant Manager in Farnborough to support store operations and drive sales performance. The successful candidate will have strong leadership skills, previous management experience, and a passion for retail. Responsibilities include training staff, analyzing sales data, and maintaining high customer service standards. This role offers great benefits, including a company discount and personal development opportunities.
Jan 26, 2026
Full time
A leading retail company is seeking an Assistant Manager in Farnborough to support store operations and drive sales performance. The successful candidate will have strong leadership skills, previous management experience, and a passion for retail. Responsibilities include training staff, analyzing sales data, and maintaining high customer service standards. This role offers great benefits, including a company discount and personal development opportunities.