Red Personnel

Call Centre Sales Advisor Location: West London Job Type: Full Time Permanent Site-Based Hours: 40 hours per week (rota-based shifts) Salary: £25,500 per annum uncapped commission competitive benefits Team: Join a friendly, high-performing team of 6 Organisation: Leading storage solutions provider experiencing exciting growth We're looking for a confident, customer-focused Call Centre Sales Advisor to join a busy and supportive team in West London. This is a great opportunity to be part of a growing high-performing of team of 6 call centre agents. You'll handle a mix of inbound and outbound calls, support customers with their storage needs, and play a key role in driving sales performance, all while delivering an excellent customer experience. Working on a rota basis within a close-knit team of six, you'll be joining a company that values energy, attitude, and results, and offers real opportunity to grow alongside its expansion. Overview Managing inbound and outbound sales calls with confidence and professionalism Supporting customers via phone and email, ensuring a smooth and positive experience Building and retaining strong relationships with new and existing clients Understanding customer needs and recommending the right storage solutions Creating tailored quotations and confidently upselling additional services where appropriate Processing deposits and accurately recording customer information on the CRM system Following up on enquiries to maximise conversion opportunities Supporting reporting and performance tracking within the team Handling customer concerns professionally and escalating where needed Ensuring compliance with company policies, including Health & Safety standards Contributing to a positive, team-focused working environment For this role you will need :- At least 2 years' experience in a Call Centre or Contact Centre environment A natural communicator with strong verbal and written skills Someone who enjoys speaking with customers and building relationships Confident handling queries, objections, and complaints Comfortable using Microsoft Office and CRM systems Highly organised with strong attention to detail Able to multitask and stay calm under pressure A genuine team player who thrives in a supportive, small-team environment A positive, "can do" attitude every day Enjoys working towards targets and seeing results To be motivated by performance and uncapped earning potential Take pride in delivering great customer experience This is your chance to join a business that is expanding, evolving, and investing in its people. You'll be part of a supportive team where your contribution genuinely makes a difference, with the opportunity to earn more through uncapped commission. Interviews to take place immediately with a view to a start thereafter.

Centre Operations Coordinator Location: Oxford Salary: £27,500 per annum Hours: Monday to Friday, 8:30am - 5:30pm Start Date: ASAP We are recruiting for a proactive and customer-focused Centre Operations Coordinator to join a busy centre in Oxford. This is a varied and hands-on role, ideal for someone who enjoys delivering excellent service, supporting day-to-day operations, and maintaining high standards across a professional environment. Role OverviewYou will work closely with the Centre Operations Manager to ensure the centre runs smoothly, safely, and in line with company policies and procedures. This role combines customer service, compliance, health & safety, administration, and operational support. Key Responsibilities Deliver an outstanding service experience to all customers, visitors, and stakeholders. Provide a warm and professional welcome to all guests at the centre. Conduct viewings and support customer move-ins smoothly and efficiently. Maintain high standards across the centre, including meeting rooms and show offices. Support billing, revenue capture, and the promotion of additional services. Carry out health & safety checks and ensure compliance with company processes. Manage incident reporting, accident records, and relevant compliance documentation. Support GDPR and AML processes, including customer verification. Coordinate contractors and planned works, ensuring all required documentation is completed. Escalate issues and risks to the Centre Operations Manager as needed. About You Previous customer service experience is essential. Confident using Microsoft Office 365, including Word, Excel, and Outlook. Highly organised with excellent attention to detail. Strong communicator with the ability to build good relationships. Able to work independently with minimal supervision. Hardworking, reliable, motivated, and adaptable. A strong team player with a positive, can-do attitude. Benefits Competitive salary of £27,500. Monday to Friday working pattern, no weekends. Full training and support provided. Opportunity to work in a professional and supportive environment. Immediate start available. How to Apply If you are an organised, customer-focused individual looking for your next opportunity in Oxford, apply today.

Financial Accountant Location: Central London (Hybrid - 2 days in the office) Pay Rate: £30.22 per hour Contract: Temporary (with the potential to become permanent) Hours: 35 hours per week Interviews to take place immediately with a view to an immediate start This is an opportunity for an experienced Financial Accountant to join a highly respected professional membership body known for supporting its members and associates, and for championing high standards across its sector. The organisation plays a key role in shaping its profession and offers a collaborative, purpose-driven working environment where people take pride in the impact of their work. Overview This is a broad and hands-on Financial Accountant role, ideal for an experienced Financial Accountant who enjoys both technical accounting and working closely with stakeholders. You'll take ownership of key areas such as financial reporting, VAT and tax compliance, and financial controls, while also playing a part in improving systems and processes. You'll be working as part of a supportive finance team, with responsibility for ensuring the accuracy and integrity of financial data and providing insight to help inform decision-making. Responsibilities Preparing subsidiary financial statements and supporting the production of consolidated accounts Ensuring all financial transactions are accurately recorded and fully reconciled, including intercompany balances Taking full ownership of quarterly VAT returns, ensuring compliance with HMRC requirements and meeting all statutory deadlines Acting as the main point of contact for external VAT and Corporation Tax advisors, supporting all related queries and submissions Maintaining the fixed asset register and overseeing key balance sheet reconciliations Monitoring debtor and creditor positions and proactively managing aged balances Supporting the development and improvement of finance systems, including Dynamics 365 Business Central Maintaining and strengthening financial controls, policies, and procedures Overseeing cash flow, investments, and fund accounting activities Leading on payroll accounting, including the accurate posting and reconciliation of salaries, pensions, and related liabilities Ensuring pension contributions are correctly accounted for and aligned with payroll and finance records Supporting and reviewing supplier payment runs and expense processes Acting as a key point of contact for auditors, banks, and other external partners Deputising for the Group Financial Reporting Manager when required Team Management Supporting and mentoring the Finance Administrator Leading regular check-ins, performance reviews, and day-to-day guidance Contributing to a positive, collaborative team culture If you have the skills, experience, and qualifications required for this role and are available to start immediately, please submit your CV for immediate review. Interviews to take place immediately with a view to a start thereafter

Centre Experience & Commercial Manager Reading - brand new building by the station Permanent £40,000-£50,000 OTE up to £60,000 Step into a leadership role where every day blends strategy, service, and sales. This is your chance to run a brand new, premium workspace destination in the heart of Reading - a hub where energy meets excellence, and customer journeys are as polished as the building itself. The Role: As Centre Experience & Commercial Manager , you'll own the success of the centre - leading from the front to deliver an exceptional customer journey and outstanding financial results. You'll be the face and energy of the building: ensuring members, guests and event clients receive a five star experience while you maximise opportunities for growth across co-working memberships and meeting room sales. This is a role for someone who enjoys autonomy, visibility, and impact - equal parts hospitality leader, sales strategist, and operational expert. Key Responsibilities Take full responsibility for the centre's performance, driving revenue and profitability. Lead, coach, and motivate your on-site team to deliver exceptional service and memorable experiences. Build strong relationships with customers and local businesses to grow co-working memberships and event bookings. Ensure seamless on-boarding and day to day operations, from move ins to facilities and health & safety compliance. Oversee suppliers, budgets, and reporting with a keen eye for quality and cost efficiency. Champion the customer journey from day one - onboarding, engagement, and retention. Champion continuous improvement - always looking for smarter ways to deliver value and elevate standards. About You This role suits an engaged, customer driven manager with commercial savvy and a genuine passion for people. You'll have a track record of turning enquiries into loyal customers, leading teams that deliver excellence, and taking ownership of results. You'll bring: Proven experience in flexible workspace, hospitality, or events operations. A commercial mindset - confident with budgets, performance targets, and business development. Natural leadership with strong communication, motivation, and organisational skills. Resilience, initiative, and pride in creating great places to work and collaborate. What's on Offer £40,000-£50,000 base OTE of £60,000 Modern, high spec centre just moments from Reading Station Full training and professional development Dynamic, high-tech centre in a brand new Reading development Generous benefits and ongoing professional development Join a workspace that redefines how people connect, collaborate, and create - and be the person who makes it all happen. Customer experience meets commercial leadership. This is your platform to shine.

HR Coordinator Department: Professional Standards Sector: Royal College Location: Central London Full-time : 35 hours per week Hybrid working: 2 days in the office Temp to Perm opportunity Payrate c. £17.50 per hour Interviews to take place on 28 and 29 April 2026 Start date of 5 May 2026 Our client,a respected Royal College, based in central London is seeking a well organised and proactive HR Coordinator to join the Professional Standards Department. This is a varied role supporting the coordination of professional standards processes, records management, and communication with a range of internal stakeholders. This opportunity would suit someone with strong HR and administrative coordination experience, excellent attention to detail, and a background supporting HR or professional services activity within a similar organisation. You will work closely with colleagues across the department to help ensure that key processes run smoothly and that records, approvals, and documentation are maintained accurately. The role also involves supporting meetings, onboarding new appointees, and helping to manage communications with relevant internal contacts. Key responsibilities Monitor approved job descriptions and request updates from HR departments to ensure approvals remain current. Maintain accurate archive records and filing systems, both electronic and manual. Support the coordination of Regional Advisors, Deputy Regional Advisors, and Regional Representatives meetings. Provide support to newly appointed Regional Advisors, Deputy Regional Advisors, and Regional Specialty Representatives, helping to induct them into their roles. Work with relevant managers to support appointments and provide guidance where there may be issues of over- or under-support. Assist with the administration of professional standards processes and related correspondence. Handle queries in a professional and timely manner. Undertake any other duties relevant to the role as required. Your skills Excellent HR administration and organisational skills. Strong time management and the ability to manage your own workload effectively. Excellent interpersonal, communication, and written skills. A proven track record of delivering a high standard of customer service. A confident and professional telephone manner. Ability to work flexibly under pressure while maintaining accuracy and meeting deadlines. Strong attention to detail and a consistent approach to producing accurate work. Good IT, data management, and MS Office skills, including email and internet use. Ability to work both as part of a team and independently when required. Experience working within a similar organisation providing HR coordination support. Familiarity with content management systems. Educated to degree level or equivalent. Experience working in membership organisation. Apply now If you have the skills, experience, and professionalism to succeed in this role, submit your CV for immediate review.

Customer Sales Advisor Permanent Opportunity Location: Greenwich Area, London (site-based) Salary: £27,053 plus performance bonus Sector: Retail Interview to take place immediately with a view to a start thereafter Are you passionate Customer Service, helping people and achieving results? Join a busy storage solution provider in the Greenwich area and be at the heart of delivering excellent customer service while driving sales. This is a varied, people-focused role, working on a rota basis of 5 days out of 7, supporting both businesses and public customers. What the Role Involves: With full training and support from day one, you'll play a key part in helping customers during important moments in their lives. This role combines customer service, sales, and day-to-day store operations. What You'll Do: Deliver friendly, professional service in person, by phone, and via email Understand customer needs and recommend suitable storage solutions Maximise every sales opportunity and contribute to store targets Manage customer accounts and complete administrative tasks accurately Maintain a safe, clean, and well-organised store environment Support daily store operations, including cleaning, restocking, and presentation standards Follow health, safety, and security procedures at all times Take on lone working and key holder responsibilities when required Who You Are: Previous experience in a retail or customer-facing environment Strong customer service skills with the ability to build rapport and trust Confident communicator with excellent verbal and written skills Sales-focused with a proactive approach to achieving targets Numerate and comfortable handling payments and pricing IT literate, with experience using systems to manage customer accounts and enquiries Well-organised, detail-oriented, and able to manage multiple tasks Able to work independently as well as part of a team Flexible, reliable, and adaptable to a rota-based working pattern Comfortable with light physical duties and maintaining site standards Understanding of health, safety, and security procedures Keen to learn, grow, and deliver outstanding customer experiences? Submit your CV for immediate review. interview to take place as soon as possible with a view to a start thereafter.

Store Manager Location: Derby Permanent position Salary on Offcer£34,662 performance bonus Work pattern : 5 days over 7 (rota-based) This is a great opportunity to join a well-established national storage business in a Store Manager role, where you'll have full responsibility for the performance and day-to-day running of the site. You'll be leading from the front - driving sales, delivering a strong customer experience, and ensuring the store operates efficiently and safely. It's a varied, hands-on role that would suit someone who enjoys both the commercial and people side of a business. Overview - what you will be doing:- Driving Performance You enjoy taking ownership and keeping things on track when it comes to targets and overall performance You're always thinking of ways to grow the business, whether that's increasing occupancy or boosting revenue You're happy to get involved in local marketing and sales activity to help drive results Customer Experience You genuinely care about delivering a great experience for every customer You're confident handling enquiries and turning them into bookings You take pride in creating a welcoming, professional environment Leading the Team You're a supportive and approachable manager who enjoys developing others You're comfortable giving feedback and helping your team grow You can plan ahead and organise rotas so everything runs smoothly Operations & Compliance You're organised and on top of the day-to-day running of a store You're confident managing finances accurately and responsibly You understand the importance of following processes, especially around Health & Safety Store Standards You take pride in keeping the store clean, safe and well-presented You're proactive in spotting issues and making sure they're sorted quickly If you're looking to join a growing, reputable national storage solutions business and feel you have the skills and experience for this role, we'd love to hear from you. Please submit your CV for immediate review - interviews will be taking place ASAP, with a view to a start thereafter.