Action for Boston Community Development

A community-focused organization in Cambridge seeks a Program Manager to lead the Metro North Young Adult Career Center. The role involves overseeing services for young adults aged 18-24, guiding staff, and fostering partnerships to enhance community impact. Ideal candidates will have leadership skills with experience in workforce development and case management. This full-time, permanent role offers a starting salary of $62,189 annually, alongside a robust benefits package, in an inclusive and impactful work environment.

A community service organization is seeking a Bilingual Client Advocate in Brighton to manage case services for clients living at or below 200% of the Federal Poverty Line. The role includes maintaining case files, conducting intake processes, and providing support for job applications. Ideal candidates will have a high school diploma and proficiency in Spanish, with skills in Microsoft Word and Excel. Join a dedicated team impacting the Greater Boston community positively.

Program Manager - Metro North Young Adult Career Center Department: Education, Training, and Youth Services Employment Type: Permanent - Full Time Location: Cambridge Compensation: $62,189 / year Description The Metro North Young Adult Career Center serves out-of-school young adults ages 18-24 with employment and education support. The Program Manager leads and grows the center, coaches staff, and builds strong partnerships to expand the center's impact. Key Responsibilities Oversee and implement the Metro North Young Adult Career Center (MNYACC), a career center focused on the delivery of employment and educational services to out of school youth, ages 18-24. Coach and lead the Young Adult team to ensure operations meet the requirements of the funding source, and that performance goals and objectives are being met or exceeded. Establish and maintain positive working relationships with the MassHire Metro North Workforce Board (Board), employers, community partners, supportive service organizations, economic development groups, and all workforce partners to optimize customer satisfaction and community relations. Facilitate and/or deliver strong internal communications systems related to the strategic, administrative, and programmatic aspects of the MNYACC. Conduct regular meetings with Young Adult team staff members to review performance and contract requirements. Seek out best practices to replicate when and where appropriate. Identify and recommend initiatives that support the objectives of the MNYACC. Provide leadership that supports overall goals related to the delivery of effective, efficient, and equitable programs. Utilize external resources and networks to maximize the impact of the MNYACC. Collaborate with ET&Y staff regarding department-wide systems development and strategic visioning. Conduct program related research and analysis, as well as prepare correspondence, presentations, and reports for the System Director and/or the Vice President of Workforce Development and Alternative Education. Represent the MassHire Metro North Career Center in local, State and National forums as requested by the Deputy Director. Utilize Extreme Customer Service behaviors in all interactions with internal and external customers. Perform other related duties as assigned from time to time. Skills, Knowledge and Expertise A minimum of a High School Diploma or equivalent and one to three years of experience providing workforce development, employment, or case management services required. Experience working with individuals who must overcome barriers to successfully enter the labor market or to pursue higher education preferred. Prior experience working with Young Adults preferred. Prior experience with WIOA policies and services preferred but not required. Ability to build and maintain strong relationships with internal and external stakeholders. Ability to learn and implement Workforce Innovation and Opportunity Act (WIOA), or its successor legislation, regulations. Must be able to work sensitively and effectively with individuals of diverse educational, socio economic, and cultural backgrounds. Expected Salary: $62,189.40 USD. Salary scales are set according to an explicit compensation policy and relevant market data. Due to funding restrictions and our strong focus on internal parity, this salary is thoughtfully aligned with the duties expected for this role, and offers are firm. Why Work Here Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change. Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration. Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies. Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans. A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable. Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Bilingual Client Advocate Department: Community Coordination Employment Type: Permanent - Full Time Location: Allston/Brighton Compensation: $43,625 / year Description ABCD delivers its programs and services through a network of neighborhood sites located throughout Boston and Malden. As a Client Advocate, you will handle direct case management services to clients currently at or below 200% of the Federal Poverty Line who live in Boston, Malden, Medford, and Everett at a neighborhood site. Key Responsibilities Responsible for maintaining case management files, and providing supportive services and referrals Conduct intake process and assist clients in establishing educational and occupational goals. Develop positive working relationships with various organizations within the public and private sectors to expand placement efforts. Identify support services needed and make appropriate referrals and orient new clients to referred programs. Conduct workshops for the diverse populations of a specific community. Assist clients in properly completing job applications and resumes for employment opportunities. Follow up with prospective agencies and employers to maintain up-to-date information on employment opportunities. Provide clients with services for EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services, including food stamps and health insurance. Perform other related duties as assigned from time to time. Skills, Knowledge and Expertise Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required Demonstrated proficiency in Microsoft Word and Excel required Excellent oral and written communication skills Bilingual skills in Spanish required Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds. Why Work Here Make a Difference liegen: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change. Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration. Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies. Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans. A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable. Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.