Overview Interview date: To be confirmed following shortlisting Pensions - Empowering Retirement Security If you are organised with great attention to detail and have experience of working in a payroll environment, we have an ideal opportunity for you! Join the Wiltshire Pension Fund as a Pension Fund Payroll Officer. Responsibilities As a Pension Fund Payroll Officer, you will work alongside the Pension Fund Payroll Manager to assist with the day to day running of the Fund's payroll. You will be responsible for ensuring the monthly pensioner payroll is accurate, completing statutory returns and making associated payments, such as RTI returns to HMRC and tax payments. You will provide a high-quality service to all scheme members, ensuring all queries are dealt with effectively. You will also be responsible for making immediate payments of pension benefits. Qualifications The ideal candidate will be enthusiastic and thrive under pressure while meeting tight deadlines and managing competing priorities. You will be highly numerate with good attention to detail and demonstrate exceptional inter-personal and organisational skills with the ability to collaborate well with others. You will ideally have experience of working in a payroll team with specific knowledge of pensioner payrolls. Benefits Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact James Franklin, Pensions Administration Lead via email here This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you! Job Info Job Identification 6293 Posting Date 01/22/2026, 10:36 AM Working Pattern Temporary Full time Job Areas Finance & Procurement Locations County Hall, Trowbridge, Wiltshire, BA14 8JN, GB
Feb 26, 2026
Full time
Overview Interview date: To be confirmed following shortlisting Pensions - Empowering Retirement Security If you are organised with great attention to detail and have experience of working in a payroll environment, we have an ideal opportunity for you! Join the Wiltshire Pension Fund as a Pension Fund Payroll Officer. Responsibilities As a Pension Fund Payroll Officer, you will work alongside the Pension Fund Payroll Manager to assist with the day to day running of the Fund's payroll. You will be responsible for ensuring the monthly pensioner payroll is accurate, completing statutory returns and making associated payments, such as RTI returns to HMRC and tax payments. You will provide a high-quality service to all scheme members, ensuring all queries are dealt with effectively. You will also be responsible for making immediate payments of pension benefits. Qualifications The ideal candidate will be enthusiastic and thrive under pressure while meeting tight deadlines and managing competing priorities. You will be highly numerate with good attention to detail and demonstrate exceptional inter-personal and organisational skills with the ability to collaborate well with others. You will ideally have experience of working in a payroll team with specific knowledge of pensioner payrolls. Benefits Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact James Franklin, Pensions Administration Lead via email here This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you! Job Info Job Identification 6293 Posting Date 01/22/2026, 10:36 AM Working Pattern Temporary Full time Job Areas Finance & Procurement Locations County Hall, Trowbridge, Wiltshire, BA14 8JN, GB
Salary:£24,413 - £25,185 Hours per week:37 hours Rolling advert:We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received. Strategic Asset - Managing and Transforming Our Estate We have a unique opportunity for a Specialist Cleaner to join our Property Services team. The Property Services team are a part of the Asset Management Group that delivers responsive repairs, ground and estates maintenance service and void property management. As a Specialist Cleaner, you will be providing an efficient and effective cleaning service, ensuring top-notch hygiene standards. You will collaborate with the team leader, replenish stock, and report issues which prevent cleaning from taking place. Your adaptability might lead you to support other areas when needed. Other responsibilities include adhering to COSHH regulations and, when required, supporting other teams in other operations areas. We are looking for a candidate who understands the principles of cleaning techniques and processes, ideally with experience in cleaning in a commercial environment. A full UK driving license will be essential for driving to various work locations to provide cleaning services. Create a safe environment for tenants, colleagues and the public by applying today! Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Riki Blissett, Property Service Team Leader, at . This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
Feb 16, 2026
Full time
Salary:£24,413 - £25,185 Hours per week:37 hours Rolling advert:We're continuously reviewing and interviewing applicants weekly for this job posting. We will stop accepting applications when sufficient applications have been received. Strategic Asset - Managing and Transforming Our Estate We have a unique opportunity for a Specialist Cleaner to join our Property Services team. The Property Services team are a part of the Asset Management Group that delivers responsive repairs, ground and estates maintenance service and void property management. As a Specialist Cleaner, you will be providing an efficient and effective cleaning service, ensuring top-notch hygiene standards. You will collaborate with the team leader, replenish stock, and report issues which prevent cleaning from taking place. Your adaptability might lead you to support other areas when needed. Other responsibilities include adhering to COSHH regulations and, when required, supporting other teams in other operations areas. We are looking for a candidate who understands the principles of cleaning techniques and processes, ideally with experience in cleaning in a commercial environment. A full UK driving license will be essential for driving to various work locations to provide cleaning services. Create a safe environment for tenants, colleagues and the public by applying today! Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations. Please download and read the role description and person specification carefully before you apply as well as Our Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Riki Blissett, Property Service Team Leader, at . This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!
A community support organization in the United Kingdom is seeking a SENDIASS Triage and Information Officer to serve as a first point of contact for parents and professionals. The role involves providing impartial advice on SEND processes, managing information requests, and overseeing social media channels. The organization fosters a supportive work environment with opportunities for training and career development. The role offers flexibility and commitment to diversity and inclusion.
Feb 15, 2026
Full time
A community support organization in the United Kingdom is seeking a SENDIASS Triage and Information Officer to serve as a first point of contact for parents and professionals. The role involves providing impartial advice on SEND processes, managing information requests, and overseeing social media channels. The organization fosters a supportive work environment with opportunities for training and career development. The role offers flexibility and commitment to diversity and inclusion.
A local government organization in Salisbury seeks a Specialist Cleaner to maintain top-notch hygiene standards and provide cleaning services across various locations. The ideal candidate will have experience in commercial cleaning, a strong understanding of cleaning techniques, and a full UK driving license. Join a welcoming team that values support and positive working relationships. Apply now to make a difference in maintaining a clean environment for the community.
Feb 10, 2026
Full time
A local government organization in Salisbury seeks a Specialist Cleaner to maintain top-notch hygiene standards and provide cleaning services across various locations. The ideal candidate will have experience in commercial cleaning, a strong understanding of cleaning techniques, and a full UK driving license. Join a welcoming team that values support and positive working relationships. Apply now to make a difference in maintaining a clean environment for the community.
Salary:£24,449 FTE per annum plus £480 home working allowance - (Pro-rata for part-time hours - £9,779 per annum plus pro-rata hwa) Hours:14.8 hours per week across 2-3 days to fit the service needs - (Part-time) Contract type:Permanent This is not a Wiltshire Council vacancy therefore please contact Family Action for further information. A bit about us: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. As Wiltshire SENDIASS Triage and Information Officer, you willprovide a high quality first point of contact to parents, children, young people, carers, and professionals who reside in Wiltshire and are contacting the statutory Special Educational Needs and Disabilities Information Advice and Support Service. The service provides confidential and impartial advice on the rights in the SEND process and other relevant legislation and SEND policy, supporting navigation through the SEND assessment process. This role is to provide up to date and local information, make an initial triage judgement about the appropriateness and urgency of any requests for service and signpost to other services as appropriate,> The post holder will also lead on the external information and communication channels, including the shared email accounts, voicemail service, service websites and social media platforms. There is a requirement for the post holder to undertake a minimum of Level 1 Legal Training (IPSEA), which comprises e-study of up to 30 hours and face-to-face training for one day funded by the service within 3 months of being in post. The post holder will be expected to maintain confidentiality and impartiality at all times and may from time-to-time experience contact with families that could be upsetting and challenging. All about the role: Act as a helpful, clear, and efficient first and central point of contact for the services by telephone, email, text, social media, service websites and in person. To assess their information and guidance needs and provide up-to-date information and guidance on services which meet those needs, signposting appropriately. To make initial triage decisions in relation to whether there is an urgency or relevance for further input and support from SENDIASS Case Workers, gaining advice from the Project Manager when appropriate. To respond to information requests by the public (children, young people, and adults), colleagues, professionals, and partners according to the service customer care Minimum Standards of Delivery, in a confidential, impartial and timely way. To undertake a programme of feedback and evaluation with children, young people, parents and carers and professionals who have used the service. To contact service users via a range of access channels and systematically record and report on trends and findings for strategic reporting. Under the direction of the Project Manager, to oversee social media accounts; to research and create content in line with organisational guidance; add and share relevant posts and review and respond to posts from the public and other professionals. To create reports of analytics and usage for strategic reports. We will offer you support and funding to undertake the IPSEA Legal training up to Level 1 to support your career development and progression. Level 2 IPSEA training may also be available for those demonstrating the necessary skills and knowledge during induction. Benefits: an annual paid leave entitlement of 25 working days plus bank holidays (pro-rata) up to 6% matched-pension contributions flexible working arrangements andnew starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. Find out more and Apply: Click the here to apply, and fill out our digital application form. Please Note: We reserve the right to close this application early should suitable applications be received prior to the advertised closing date. For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email Helen Wemyss, South West Operational Manager: All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons. Job Description Closing date: Sunday 15th February 2026 Interviews: TBC Commencement date: TBC Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Child and Adult Workforce, including Enhanced with Children's Barred List. PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.
Feb 07, 2026
Full time
Salary:£24,449 FTE per annum plus £480 home working allowance - (Pro-rata for part-time hours - £9,779 per annum plus pro-rata hwa) Hours:14.8 hours per week across 2-3 days to fit the service needs - (Part-time) Contract type:Permanent This is not a Wiltshire Council vacancy therefore please contact Family Action for further information. A bit about us: At Family Action we support people through change, challenge or crisis. It's what we've done for over 150 years. We protect children, support young people, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. As Wiltshire SENDIASS Triage and Information Officer, you willprovide a high quality first point of contact to parents, children, young people, carers, and professionals who reside in Wiltshire and are contacting the statutory Special Educational Needs and Disabilities Information Advice and Support Service. The service provides confidential and impartial advice on the rights in the SEND process and other relevant legislation and SEND policy, supporting navigation through the SEND assessment process. This role is to provide up to date and local information, make an initial triage judgement about the appropriateness and urgency of any requests for service and signpost to other services as appropriate,> The post holder will also lead on the external information and communication channels, including the shared email accounts, voicemail service, service websites and social media platforms. There is a requirement for the post holder to undertake a minimum of Level 1 Legal Training (IPSEA), which comprises e-study of up to 30 hours and face-to-face training for one day funded by the service within 3 months of being in post. The post holder will be expected to maintain confidentiality and impartiality at all times and may from time-to-time experience contact with families that could be upsetting and challenging. All about the role: Act as a helpful, clear, and efficient first and central point of contact for the services by telephone, email, text, social media, service websites and in person. To assess their information and guidance needs and provide up-to-date information and guidance on services which meet those needs, signposting appropriately. To make initial triage decisions in relation to whether there is an urgency or relevance for further input and support from SENDIASS Case Workers, gaining advice from the Project Manager when appropriate. To respond to information requests by the public (children, young people, and adults), colleagues, professionals, and partners according to the service customer care Minimum Standards of Delivery, in a confidential, impartial and timely way. To undertake a programme of feedback and evaluation with children, young people, parents and carers and professionals who have used the service. To contact service users via a range of access channels and systematically record and report on trends and findings for strategic reporting. Under the direction of the Project Manager, to oversee social media accounts; to research and create content in line with organisational guidance; add and share relevant posts and review and respond to posts from the public and other professionals. To create reports of analytics and usage for strategic reports. We will offer you support and funding to undertake the IPSEA Legal training up to Level 1 to support your career development and progression. Level 2 IPSEA training may also be available for those demonstrating the necessary skills and knowledge during induction. Benefits: an annual paid leave entitlement of 25 working days plus bank holidays (pro-rata) up to 6% matched-pension contributions flexible working arrangements andnew starters have the right to make flexible working requests from day one of employment enhanced paid sick leave and paid family leave provisions eye care and winter flu jabs vouchers cycle to work scheme investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. Find out more and Apply: Click the here to apply, and fill out our digital application form. Please Note: We reserve the right to close this application early should suitable applications be received prior to the advertised closing date. For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email Helen Wemyss, South West Operational Manager: All appointments with Family Action are subject to satisfactory Safer Recruitment checks. Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons. Job Description Closing date: Sunday 15th February 2026 Interviews: TBC Commencement date: TBC Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service - Child and Adult Workforce, including Enhanced with Children's Barred List. PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CV's submitted via the apply button will not be considered.
Overview Salary: £65,000 - £75,000 Per annum Hours of work: 35 hours (09:00-17:00, Monday to Friday) Contract type: Permanent This is not a Wiltshire Council vacancy therefore please contact Stone Circle direct for further information. About Stone Circle Stone Circle was established by Wiltshire Council in 2019 as a Local Housing Company to complement the Council's housing services and deliver additional housing solutions. Operating on a commercial basis with strong social values, the Group acquires, develops and manages homes across Wiltshire, generating long-term value for the Council. The Group operates across housing management, property acquisition and limited development activity. It works closely with Wiltshire Council in its role as Shareholder, while maintaining clear commercial discipline and robust governance arrangements. As the organisation enters its next phase, the focus is on consolidation and financial discipline. For 2026/27, Stone Circle is prioritising the stabilisation of its core housing business, strengthening governance and assurance, and improving operational predictability. Any consideration of future regulated housing options will be tightly scoped and exploratory, with no commitment to expansion. Role The Head of Operations is a senior executive role with group-wide accountability for the effective operational leadership of the Stone Circle Group. The role is responsible for translating the Board-approved Business Plan into disciplined delivery across housing operations, governance, risk, assurance and corporate services. Reporting directly to the Board, the role provides the primary operational link between the Board, the Shareholder (Wiltshire Council) and the internal team. It ensures the Group operates within a strong governance framework, maintains financial discipline, manages operational and delivery risk, and remains focused on resident outcomes. As part of the 2026/27 Business Plan, the Group will invest in additional senior operational capacity to strengthen day-to-day management. The Head of Operations will play a central role in shaping how this support is structured and deployed, leading the design, recruitment and integration of the role in line with their operational approach, while retaining overall accountability for performance, compliance and delivery. Key responsibilities Strategic leadership Lead delivery of the Group's operational strategy in line with Board-approved Business Plans. Provide clear, evidence-based advice to the Board and Shareholder on operational performance, risk and delivery. Support the Chair in maintaining effective governance, assurance and decision-making frameworks. Housing operations Provide executive oversight of housing management functions including lettings, tenancy management, rent collection, compliance, repairs and resident engagement. Ensure landlord services meet statutory and regulatory obligations and reflect best practice. Oversee performance management frameworks, KPIs and continuous service improvement. Lead delivery of the Housing Company's stabilisation strategy, including portfolio performance, void management, re-letting approach, disposals governance and alignment of services with long-term financial sustainability. Development & asset delivery Oversee delivery of single development site, with a focus on completion and handover. Ensure appropriate controls around procurement, risk, valuations, warranties and asset handover. Governance, risk & assurance Act as a key liaison with the Shareholder and Council officers on governance, reporting and assurance matters. Lead the development and maintenance of robust policies, procedures and internal controls. Support Board and Committee structures, including the Risk & Audit Committee. Embed the Group's annual governance and assurance cycle, including strategic risk management, incident reporting and early Shareholder engagement on assumptions and sensitivities. Supported housing/RP exploration Lead the Group's tightly scoped exploration of potential Registered Provider acquisition options, ensuring work remains proportionate, risk-aware and subject to explicit Shareholder approval. Financial & commercial oversight Work closely with Finance to ensure strong budgetary control, forecasting and value for money. Contribute to business planning, financial modelling and long-term sustainability assessments. Oversee operational aspects of contracts and relationships with external advisers. People & organisational leadership Provide leadership to internal team, fostering a high-performance, accountable and values-led culture. Lead workforce planning and organisational development as the Group consolidates. During 2026/27, lead the recruitment and integration of a senior operational support role to strengthen day-to-day management capacity. Responsible for up to five direct reports, with scope to evolve the structure in line with the Business Plan. Person specification Essential Senior leadership experience in housing, development, local government or a related regulated environment. Experience operating within a stabilisation, consolidation or turnaround context, with emphasis on governance, predictability and risk control. Strong understanding of governance, risk management and operating within a council-owned or shareholder-led company structure. Proven ability to translate strategy into effective operational delivery. Experience working with Boards, Shareholders and senior stakeholders. Financial and commercial awareness. Excellent judgement, communication and influencing skills. Desirable Experience of affordable housing delivery or Local Housing Company models. Experience of acquisitions, asset management or development oversight. Familiarity with local authority governance and assurance requirements. Exposure to regulated housing environments or Registered Provider interfaces. Hands-on nature This is a highly hands-on senior role within a small and agile organisation. The Head of Operations is expected to operate comfortably at both strategic and delivery levels, personally drafting Board and Shareholder papers, developing policies and procedures, engaging directly with operational detail and progressing work without reliance on large teams or extensive support infrastructure. Why Join Stone Circle This is a rare opportunity to play a senior leadership role within a council-owned housing company at a pivotal stage in its development. The postholder will work closely with the Board and Shareholder, help shape how the organisation operates through its consolidation phase, and leave a tangible legacy across governance, delivery and service quality. The role offers significant autonomy, visibility and influence, alongside planned investment in senior operational capacity and a visible base at County Hall to support effective governance, assurance and partnership working. Practical Information Senior executive appointment Hybrid working arrangement, with attendance at Head Office in Trowbridge 2-3 days per week Up to five direct reports Regular engagement across Wiltshire required 35 hours per week (09:00-17:00) Salary and benefits: competitive, dependent on experience Find out more and apply Please contact for further information. Closing date: 5PM on 20 February 2026 Interview date: week commencing 2 March 2026 Commencement date: ASAP PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CVs submitted via the apply button will not be considered.
Feb 03, 2026
Full time
Overview Salary: £65,000 - £75,000 Per annum Hours of work: 35 hours (09:00-17:00, Monday to Friday) Contract type: Permanent This is not a Wiltshire Council vacancy therefore please contact Stone Circle direct for further information. About Stone Circle Stone Circle was established by Wiltshire Council in 2019 as a Local Housing Company to complement the Council's housing services and deliver additional housing solutions. Operating on a commercial basis with strong social values, the Group acquires, develops and manages homes across Wiltshire, generating long-term value for the Council. The Group operates across housing management, property acquisition and limited development activity. It works closely with Wiltshire Council in its role as Shareholder, while maintaining clear commercial discipline and robust governance arrangements. As the organisation enters its next phase, the focus is on consolidation and financial discipline. For 2026/27, Stone Circle is prioritising the stabilisation of its core housing business, strengthening governance and assurance, and improving operational predictability. Any consideration of future regulated housing options will be tightly scoped and exploratory, with no commitment to expansion. Role The Head of Operations is a senior executive role with group-wide accountability for the effective operational leadership of the Stone Circle Group. The role is responsible for translating the Board-approved Business Plan into disciplined delivery across housing operations, governance, risk, assurance and corporate services. Reporting directly to the Board, the role provides the primary operational link between the Board, the Shareholder (Wiltshire Council) and the internal team. It ensures the Group operates within a strong governance framework, maintains financial discipline, manages operational and delivery risk, and remains focused on resident outcomes. As part of the 2026/27 Business Plan, the Group will invest in additional senior operational capacity to strengthen day-to-day management. The Head of Operations will play a central role in shaping how this support is structured and deployed, leading the design, recruitment and integration of the role in line with their operational approach, while retaining overall accountability for performance, compliance and delivery. Key responsibilities Strategic leadership Lead delivery of the Group's operational strategy in line with Board-approved Business Plans. Provide clear, evidence-based advice to the Board and Shareholder on operational performance, risk and delivery. Support the Chair in maintaining effective governance, assurance and decision-making frameworks. Housing operations Provide executive oversight of housing management functions including lettings, tenancy management, rent collection, compliance, repairs and resident engagement. Ensure landlord services meet statutory and regulatory obligations and reflect best practice. Oversee performance management frameworks, KPIs and continuous service improvement. Lead delivery of the Housing Company's stabilisation strategy, including portfolio performance, void management, re-letting approach, disposals governance and alignment of services with long-term financial sustainability. Development & asset delivery Oversee delivery of single development site, with a focus on completion and handover. Ensure appropriate controls around procurement, risk, valuations, warranties and asset handover. Governance, risk & assurance Act as a key liaison with the Shareholder and Council officers on governance, reporting and assurance matters. Lead the development and maintenance of robust policies, procedures and internal controls. Support Board and Committee structures, including the Risk & Audit Committee. Embed the Group's annual governance and assurance cycle, including strategic risk management, incident reporting and early Shareholder engagement on assumptions and sensitivities. Supported housing/RP exploration Lead the Group's tightly scoped exploration of potential Registered Provider acquisition options, ensuring work remains proportionate, risk-aware and subject to explicit Shareholder approval. Financial & commercial oversight Work closely with Finance to ensure strong budgetary control, forecasting and value for money. Contribute to business planning, financial modelling and long-term sustainability assessments. Oversee operational aspects of contracts and relationships with external advisers. People & organisational leadership Provide leadership to internal team, fostering a high-performance, accountable and values-led culture. Lead workforce planning and organisational development as the Group consolidates. During 2026/27, lead the recruitment and integration of a senior operational support role to strengthen day-to-day management capacity. Responsible for up to five direct reports, with scope to evolve the structure in line with the Business Plan. Person specification Essential Senior leadership experience in housing, development, local government or a related regulated environment. Experience operating within a stabilisation, consolidation or turnaround context, with emphasis on governance, predictability and risk control. Strong understanding of governance, risk management and operating within a council-owned or shareholder-led company structure. Proven ability to translate strategy into effective operational delivery. Experience working with Boards, Shareholders and senior stakeholders. Financial and commercial awareness. Excellent judgement, communication and influencing skills. Desirable Experience of affordable housing delivery or Local Housing Company models. Experience of acquisitions, asset management or development oversight. Familiarity with local authority governance and assurance requirements. Exposure to regulated housing environments or Registered Provider interfaces. Hands-on nature This is a highly hands-on senior role within a small and agile organisation. The Head of Operations is expected to operate comfortably at both strategic and delivery levels, personally drafting Board and Shareholder papers, developing policies and procedures, engaging directly with operational detail and progressing work without reliance on large teams or extensive support infrastructure. Why Join Stone Circle This is a rare opportunity to play a senior leadership role within a council-owned housing company at a pivotal stage in its development. The postholder will work closely with the Board and Shareholder, help shape how the organisation operates through its consolidation phase, and leave a tangible legacy across governance, delivery and service quality. The role offers significant autonomy, visibility and influence, alongside planned investment in senior operational capacity and a visible base at County Hall to support effective governance, assurance and partnership working. Practical Information Senior executive appointment Hybrid working arrangement, with attendance at Head Office in Trowbridge 2-3 days per week Up to five direct reports Regular engagement across Wiltshire required 35 hours per week (09:00-17:00) Salary and benefits: competitive, dependent on experience Find out more and apply Please contact for further information. Closing date: 5PM on 20 February 2026 Interview date: week commencing 2 March 2026 Commencement date: ASAP PLEASE DO NOT APPLY VIA THE APPLY BUTTON BELOW. Applications must be made via the instructions provided above. Applications or CVs submitted via the apply button will not be considered.