A leading investment banking firm in Greater London is seeking a Senior Banker to provide strategic advisory services for clients in mergers, acquisitions, and financial transactions. With significant experience in consumer and retail banking, you will leverage your M&A execution capabilities, meet financial goals, and build sophisticated client relationships. A Bachelor's degree is required along with strong communication skills and the ability to manage risks effectively. This is an equal opportunity employer offering a diverse work environment.
Feb 15, 2026
Full time
A leading investment banking firm in Greater London is seeking a Senior Banker to provide strategic advisory services for clients in mergers, acquisitions, and financial transactions. With significant experience in consumer and retail banking, you will leverage your M&A execution capabilities, meet financial goals, and build sophisticated client relationships. A Bachelor's degree is required along with strong communication skills and the ability to manage risks effectively. This is an equal opportunity employer offering a diverse work environment.
A leading technology company is seeking an experienced sourcing professional to lead category sourcing for Card Embedded Benefits. This remote role involves strategic planning, stakeholder engagement, and the implementation of innovative sourcing strategies to drive value across Europe. Ideal candidates will possess over 8 years of experience in procurement, strong project management skills, and a background in financial services or FinTech. The company offers a dynamic work environment and a focus on collaboration and improvement.
Feb 15, 2026
Full time
A leading technology company is seeking an experienced sourcing professional to lead category sourcing for Card Embedded Benefits. This remote role involves strategic planning, stakeholder engagement, and the implementation of innovative sourcing strategies to drive value across Europe. Ideal candidates will possess over 8 years of experience in procurement, strong project management skills, and a background in financial services or FinTech. The company offers a dynamic work environment and a focus on collaboration and improvement.
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and everyone knows that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team If you're ready to take the next step in your HR career and thrive in a role where no two days are the same - managing varied ER matters, driving people focused solutions, and contributing to meaningful change - we'd love to hear from you. You'll join a supportive team, gain exposure to exciting regional work, and help shape a positive employee experience across the business. This role is focused on delivering high quality, consistent support in employee relations across the UK. You will work as part of a team that leads matters such as investigations, performance management, disciplinary and grievance procedures, ensuring compliance with UK employment law and best practice. The role requires demonstrated experience in local employment law and internal policy application. In this role you will: Providing advice, coaching and support to our people managers and leaders on the full scope of Employee Relation work; proactively identifying trends and recommending solutions. Support and guide on organisational change initiatives. Maintain up to date knowledge of UK employment legislation, regulatory frameworks, and HR policy to ensure compliance and mitigate risk. Build strong, trusted relationships with stakeholders, offering solutions aligned to business challenges and organisational goals. Act as a collaborative team player, ready to support broader projects while effectively managing multiple priorities and a varied ER caseload. Stay current with best practices in HR, ER, and employment law to continuously improve knowledge and impact. Analyse ER trends and provide insights to drive proactive interventions, coaching, and policy improvements. Deliver training and guidance to managers on ER topics, fostering early intervention and a high performance culture. Contribute to the development and improvement of HR processes, tools, and KPIs to enhance efficiency and service delivery. Experience and qualifications: Bachelors' or Masters' degree in Human Resources or related field; or equivalent related professional experience. You are a HR professional with 7+ years' experience, who enjoys and wants to focus on Employee Relations. You thrive in an ambiguous, fast paced, evolving work environment and are excited about helping this function through change. You must have thorough expertise of the employment practices for the UK Market; other countries are a plus. You are able to drive ER cases to completion mostly autonomously and engage with our in house Legal team where appropriate. You must have superior communication and collaboration skills, as well as a positive mindset and can do attitude with a desire to solve/remove roadblocks. You must be comfortable with manipulating and analysing data. Proficient in using Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint) to manage documentation, reporting, and collaboration effectively. Multi national experience and working with remote teams is a plus. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
Feb 15, 2026
Full time
Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success. Why Join Us? To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and everyone knows that when one of us wins, we all win. We provide a full benefits package, including exciting travel perks, generous time off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We're building a more open world. Join us. Introduction to the team If you're ready to take the next step in your HR career and thrive in a role where no two days are the same - managing varied ER matters, driving people focused solutions, and contributing to meaningful change - we'd love to hear from you. You'll join a supportive team, gain exposure to exciting regional work, and help shape a positive employee experience across the business. This role is focused on delivering high quality, consistent support in employee relations across the UK. You will work as part of a team that leads matters such as investigations, performance management, disciplinary and grievance procedures, ensuring compliance with UK employment law and best practice. The role requires demonstrated experience in local employment law and internal policy application. In this role you will: Providing advice, coaching and support to our people managers and leaders on the full scope of Employee Relation work; proactively identifying trends and recommending solutions. Support and guide on organisational change initiatives. Maintain up to date knowledge of UK employment legislation, regulatory frameworks, and HR policy to ensure compliance and mitigate risk. Build strong, trusted relationships with stakeholders, offering solutions aligned to business challenges and organisational goals. Act as a collaborative team player, ready to support broader projects while effectively managing multiple priorities and a varied ER caseload. Stay current with best practices in HR, ER, and employment law to continuously improve knowledge and impact. Analyse ER trends and provide insights to drive proactive interventions, coaching, and policy improvements. Deliver training and guidance to managers on ER topics, fostering early intervention and a high performance culture. Contribute to the development and improvement of HR processes, tools, and KPIs to enhance efficiency and service delivery. Experience and qualifications: Bachelors' or Masters' degree in Human Resources or related field; or equivalent related professional experience. You are a HR professional with 7+ years' experience, who enjoys and wants to focus on Employee Relations. You thrive in an ambiguous, fast paced, evolving work environment and are excited about helping this function through change. You must have thorough expertise of the employment practices for the UK Market; other countries are a plus. You are able to drive ER cases to completion mostly autonomously and engage with our in house Legal team where appropriate. You must have superior communication and collaboration skills, as well as a positive mindset and can do attitude with a desire to solve/remove roadblocks. You must be comfortable with manipulating and analysing data. Proficient in using Google Workspace (Docs, Sheets, Slides) and Microsoft Office Suite (Word, Excel, PowerPoint) to manage documentation, reporting, and collaboration effectively. Multi national experience and working with remote teams is a plus. Accommodation requests If you need assistance with any part of the application or recruiting process due to a disability, or other physical or mental health conditions, please reach out to our Recruiting Accommodations Team through the Accommodation Request. We are proud to be named as a Best Place to Work on Glassdoor in 2024 and be recognized for award winning culture by organizations like Forbes, TIME, Disability:IN, and others. Expedia Group's family of brands includes: Brand Expedia Expedia Partner Solutions, Vrbo , trivago , Orbitz , Travelocity , Hotwire , Wotif , ebookers , CheapTickets , Expedia Group Media Solutions, Expedia Local Expert and Expedia Cruises . 2024 Expedia, Inc. All rights reserved. Trademarks and logos are the property of their respective owners. CST: -50 Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never provide sensitive, personal information to someone unless you're confident who the recipient is. Expedia Group does not extend job offers via email or any other messaging tools to individuals with whom we have not made prior contact. Our email domain The official website to find and apply for job openings at Expedia Group is Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age.
A leading travel technology company in Greater London is looking for an experienced HR Employee Relations professional. You will manage various ER matters, ensuring compliance with UK laws while providing support to management. Ideal candidates will have over 7 years in HR, strong communication skills, and experience in data analysis. This role offers a comprehensive benefits package and opportunities for career development, fostering a culture of inclusion and teamwork.
Feb 15, 2026
Full time
A leading travel technology company in Greater London is looking for an experienced HR Employee Relations professional. You will manage various ER matters, ensuring compliance with UK laws while providing support to management. Ideal candidates will have over 7 years in HR, strong communication skills, and experience in data analysis. This role offers a comprehensive benefits package and opportunities for career development, fostering a culture of inclusion and teamwork.
A global consulting organization is seeking individuals for a hybrid role focusing on consulting initiatives and business development in London. The ideal candidate should have strong problem-solving abilities and excellent communication skills, with experience in consulting or corporate strategy. Responsibilities include managing multiple projects, analyzing client data, and providing strategic insights for growth. Strong collaboration skills are required to execute projects effectively across teams.
Feb 15, 2026
Full time
A global consulting organization is seeking individuals for a hybrid role focusing on consulting initiatives and business development in London. The ideal candidate should have strong problem-solving abilities and excellent communication skills, with experience in consulting or corporate strategy. Responsibilities include managing multiple projects, analyzing client data, and providing strategic insights for growth. Strong collaboration skills are required to execute projects effectively across teams.
Job Description What it's all about: Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients. This role is based in London and is part of the VCA function within the UK&I cluster. Specific Responsibilities include: Contribute to consulting initiatives and business development by identifying potential opportunities with clients for future engagements. Participate with Visa internal teams in regular strategic & planning discussions. Address client inquiries and serve as the main contact point for clients and internal questions. Manage multiple priorities across various workstreams and projects simultaneously. Transform problem statements into proposals with guidance from leadership. Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges. Build solutions and measurable insights that will help clients to grow their portfolios and drive customer engagement in their core business. Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa's resources. Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities. Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Qualifications What we'd like from you - Problem solving ability with strategic focus on influencing ROI. Understanding of card issuers' P&L and critical factors in driving profitability a plus. Excellent communication, story-telling and presentation skills (especially by designing, building, and showcasing project results packages and delivery materials). Strong team orientation with a collaborative, diplomatic, and flexible style and able to work effectively in a matrixed organization. Self-motivated, results oriented individual with the ability to handle numerous projects concurrently and work independently. Deep experience and a track record of high performance in large consulting firm or corporate strategy. Competence in using financial indicators to assess business performance, focusing heavily on return on investment. Ability to draw meaningful insights from both quantitative and qualitative data. Proficient in data-driven storytelling with effective data visualization, use data to improve project execution. Able to generate templates + storyboards (flow / structure), guide others, and ask questions to uncover new areas of analysis. Ability to take a problem statement and support crafting proposals with guidance from leadership, like competitive analysis. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 15, 2026
Full time
Job Description What it's all about: Visa Consulting and Analytics (VCA) is the consulting arm of Visa, and drives tangible, impactful results for clients. Drawing on our expertise in consulting, data analytics, digital marketing and economics, VCA solves the most strategic problems for our clients. This role is based in London and is part of the VCA function within the UK&I cluster. Specific Responsibilities include: Contribute to consulting initiatives and business development by identifying potential opportunities with clients for future engagements. Participate with Visa internal teams in regular strategic & planning discussions. Address client inquiries and serve as the main contact point for clients and internal questions. Manage multiple priorities across various workstreams and projects simultaneously. Transform problem statements into proposals with guidance from leadership. Participate in developing frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges. Build solutions and measurable insights that will help clients to grow their portfolios and drive customer engagement in their core business. Collaborate cross-functionally (e.g., marketing, sales, risk, innovation) and across global regional teams to execute projects in ways that use the breadth and depth of Visa's resources. Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues and provide strategic mentorship for client priorities. Perform client-specific analysis on portfolio data including proprietary information, such as customer demographics, activity, spend levels, behavioral scores, financial information, among others. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. Qualifications What we'd like from you - Problem solving ability with strategic focus on influencing ROI. Understanding of card issuers' P&L and critical factors in driving profitability a plus. Excellent communication, story-telling and presentation skills (especially by designing, building, and showcasing project results packages and delivery materials). Strong team orientation with a collaborative, diplomatic, and flexible style and able to work effectively in a matrixed organization. Self-motivated, results oriented individual with the ability to handle numerous projects concurrently and work independently. Deep experience and a track record of high performance in large consulting firm or corporate strategy. Competence in using financial indicators to assess business performance, focusing heavily on return on investment. Ability to draw meaningful insights from both quantitative and qualitative data. Proficient in data-driven storytelling with effective data visualization, use data to improve project execution. Able to generate templates + storyboards (flow / structure), guide others, and ask questions to uncover new areas of analysis. Ability to take a problem statement and support crafting proposals with guidance from leadership, like competitive analysis. Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Job Description The Banker is a senior level position in the EMEA Consumer and Retail Investment Banking team responsible for assisting clients in providing strategic advisory services for mergers, acquisitions and other types of financial transactions as well as in raising funds in the debt and equity capital markets. The overall objective of this role is to act as strategic advisor to our clients, preferably with a focus on the retail verticals within the broader consumer and retail sectors. Responsibilities Leverage past investment banking or related experience to enhance Mergers and Acquisitions (M&A) execution and capital raising capabilities (Levfin, ECM and DCM) and contribute to building Citi's investment banking franchise Meet revenue and other financial goals by establishing and maintaining a pipeline of episodic deals Ensure that proposed client solutions meet or exceed internal risk and return standards, including stringent ethical standards, Identify and anticipate all types of risks (e.g. industry, portfolio, diversification, sovereign, commercial, currency, etc.) Serve as a mentor to junior Bankers, execute staffing models that support business needs and career trajectories for junior staff Build client relationships by providing sophisticated financial solutions tailored to the clients' needs and acting as a content provider on market trends Serve as the expert on regulatory, financial and complex strategic issues relating to corporate finance transactions Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications Significant experience in consumer and retail investment banking demonstrating existing strong client relationships and transaction track record Experience in people management and working collaboratively within the team and ability to partner with other sector, country and product teams Experience working in an investment banking institution(s), preferably at a bulge bracket firm and/or a top tier boutique Consistently demonstrates clear and concise written and verbal communication Demonstrated ability to remain unbiased in a diverse working environment Education Bachelor's degree/University degree or equivalent/higher experience Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 15, 2026
Full time
Job Description The Banker is a senior level position in the EMEA Consumer and Retail Investment Banking team responsible for assisting clients in providing strategic advisory services for mergers, acquisitions and other types of financial transactions as well as in raising funds in the debt and equity capital markets. The overall objective of this role is to act as strategic advisor to our clients, preferably with a focus on the retail verticals within the broader consumer and retail sectors. Responsibilities Leverage past investment banking or related experience to enhance Mergers and Acquisitions (M&A) execution and capital raising capabilities (Levfin, ECM and DCM) and contribute to building Citi's investment banking franchise Meet revenue and other financial goals by establishing and maintaining a pipeline of episodic deals Ensure that proposed client solutions meet or exceed internal risk and return standards, including stringent ethical standards, Identify and anticipate all types of risks (e.g. industry, portfolio, diversification, sovereign, commercial, currency, etc.) Serve as a mentor to junior Bankers, execute staffing models that support business needs and career trajectories for junior staff Build client relationships by providing sophisticated financial solutions tailored to the clients' needs and acting as a content provider on market trends Serve as the expert on regulatory, financial and complex strategic issues relating to corporate finance transactions Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency. Recommended Qualifications Significant experience in consumer and retail investment banking demonstrating existing strong client relationships and transaction track record Experience in people management and working collaboratively within the team and ability to partner with other sector, country and product teams Experience working in an investment banking institution(s), preferably at a bulge bracket firm and/or a top tier boutique Consistently demonstrates clear and concise written and verbal communication Demonstrated ability to remain unbiased in a diverse working environment Education Bachelor's degree/University degree or equivalent/higher experience Candidates applying for this role must be aware that it is a Certified Role, subject to the FCA and PRA Certification Regime. The Certification Regime is one element of the Individual Accountability Regime which came into effect on 7 March 2016. Under the Certification Regime, Citi UK regulated entities (Citi entities) must ensure that employees working in certain roles categorised as specified significant harm functions (Certified Roles) are assessed as fit and proper to carry out their role. Under the guidance provided by the FCA and PRA, firms should have regard to the following when assessing fitness and propriety: Honesty, integrity and reputation Financial soundness Competence and capability In order to comply with the requirements of the Certification Regime, Citi entities must take reasonable care to ensure that an employee does not perform a Certified Role without first being certified as Fit and Proper. For this reason, you will be assessed for this role against the Fit and Proper requirements, as described above. This assessment will be carried out through extensive interviews, self-disclosures, permitted criminal record checks, regulated reference checks, credit checks and other background screening checks. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Team/Role Overview The Markets Transformation team works with all Markets businesses and Citi functions, including Legal, Compliance, Finance, Risk and O&T to identify, mobilize and execute responses to regulatory and cross-business transformational projects. The primary mission of the team is to design and implement integrated solutions and sustainable capabilities in the most efficient and effective way for Markets and its clients. Examples of major programs that Markets Transformation currently (or recently) manage include: Brexit; Dodd Frank Title VII; EMIR/Re Fit; FRTB; IBOR Transition; Markets Conduct Risk; MiFID / MiFIR; Resolution Stay Rules; Volcker / Volcker 2.0 and multiple specific APAC/EMEA/NAM Regulations. What you'll do Responsible for the successful delivery of projects in line with overall Markets Transformation book of work Project manage and deliver key changes across a number of sales / trading desks and functions including Risk, Legal, Finance and Compliance Identify, prioritise and proactively manage dependencies, risks, exceptions and issues Effective communication with key stakeholders, both internal and external to the program / project, including obtaining buy in for business process and infrastructure changes Liaison and clear communications with external parties, including clients and regulators Develop and deliver presentations to Markets Transformation and senior management covering project / program status and plans. Contribute to the design and delivery of Front Office training plans and materials, present training to small and large groups as required Provide subject matter expertise for internal queries relating to appropriate projects Lead, supervise, coach and develop more junior Markets Transformation team members What we'll need from you Significant relevant experience to include structured project management techniques in a markets front office environment Demonstrable experience of running high impact projects / programs as a consultant or internal change group Knowledge of analysing legislative and regulatory texts, and associated legal analysis Knowledge of global markets trading products (Fixed Income, Equity, Currencies & Commodities) and/or securities services (Prime, Collateral, Clearing, Custody, Fund Services) Understanding of Front Office trading processes across the full trade lifecycle within a large bank/dealer Interpersonal, influencing and organizational skills to mobilise and motivate delivery in a co operative and collaborative working environment across trading and support/infrastructure/control functions Experience of designing and implementing structured business/operational processes and business requirements documentation Excellent verbal and written communication skills, to effectively produce procedural documentation and communicate with senior management. Ability to seamlessly communicate complex technical issues to non technical colleagues Bachelors degree is essential / Masters is preferred What we can offer you Obtain exposure to sales and trading desks across Markets and increase understanding of: Project Management Markets Processes Risks and Controls across Markets Build a cross Markets stakeholder network By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 14, 2026
Full time
Team/Role Overview The Markets Transformation team works with all Markets businesses and Citi functions, including Legal, Compliance, Finance, Risk and O&T to identify, mobilize and execute responses to regulatory and cross-business transformational projects. The primary mission of the team is to design and implement integrated solutions and sustainable capabilities in the most efficient and effective way for Markets and its clients. Examples of major programs that Markets Transformation currently (or recently) manage include: Brexit; Dodd Frank Title VII; EMIR/Re Fit; FRTB; IBOR Transition; Markets Conduct Risk; MiFID / MiFIR; Resolution Stay Rules; Volcker / Volcker 2.0 and multiple specific APAC/EMEA/NAM Regulations. What you'll do Responsible for the successful delivery of projects in line with overall Markets Transformation book of work Project manage and deliver key changes across a number of sales / trading desks and functions including Risk, Legal, Finance and Compliance Identify, prioritise and proactively manage dependencies, risks, exceptions and issues Effective communication with key stakeholders, both internal and external to the program / project, including obtaining buy in for business process and infrastructure changes Liaison and clear communications with external parties, including clients and regulators Develop and deliver presentations to Markets Transformation and senior management covering project / program status and plans. Contribute to the design and delivery of Front Office training plans and materials, present training to small and large groups as required Provide subject matter expertise for internal queries relating to appropriate projects Lead, supervise, coach and develop more junior Markets Transformation team members What we'll need from you Significant relevant experience to include structured project management techniques in a markets front office environment Demonstrable experience of running high impact projects / programs as a consultant or internal change group Knowledge of analysing legislative and regulatory texts, and associated legal analysis Knowledge of global markets trading products (Fixed Income, Equity, Currencies & Commodities) and/or securities services (Prime, Collateral, Clearing, Custody, Fund Services) Understanding of Front Office trading processes across the full trade lifecycle within a large bank/dealer Interpersonal, influencing and organizational skills to mobilise and motivate delivery in a co operative and collaborative working environment across trading and support/infrastructure/control functions Experience of designing and implementing structured business/operational processes and business requirements documentation Excellent verbal and written communication skills, to effectively produce procedural documentation and communicate with senior management. Ability to seamlessly communicate complex technical issues to non technical colleagues Bachelors degree is essential / Masters is preferred What we can offer you Obtain exposure to sales and trading desks across Markets and increase understanding of: Project Management Markets Processes Risks and Controls across Markets Build a cross Markets stakeholder network By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretionary annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
A leading research organization in AI is seeking a Research Scientist to innovate and develop cutting-edge agent-based AI systems. This role involves designing and conducting experiments, collaborating with top-tier academic partners, and publishing research findings. Candidates should have a PhD in a relevant field and experience with deep learning frameworks. The position offers competitive benefits and a hybrid work model, fostering a collaborative environment for impactful AI solutions.
Feb 12, 2026
Full time
A leading research organization in AI is seeking a Research Scientist to innovate and develop cutting-edge agent-based AI systems. This role involves designing and conducting experiments, collaborating with top-tier academic partners, and publishing research findings. Candidates should have a PhD in a relevant field and experience with deep learning frameworks. The position offers competitive benefits and a hybrid work model, fostering a collaborative environment for impactful AI solutions.
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
Feb 12, 2026
Full time
Are you a curious and open-minded individual with an interest in conducting state-of-the-art foundational machine learning research? Thomson Reuters Labs is seeking Research Scientists with a passion for building complex agent-based AI systems in a data-rich, complex academic environment driven by real-world problems. Foundational Research is the dedicated core Machine Learning research division of Thomson Reuters. We are focused on research and development, with a particular focus on advanced algorithms and training techniques for Large Language Models (LLMs). We are building a strong foundation of research capabilities across different areas and are looking for scientists who participate in designing, coding, conducting experiments, translating findings into concrete deliverables and engaging with the academic community. Our focus areas are: LLM Training (Continued Pretraining, Instruction Tuning, Reinforcement Learning Alignment, Distributed Training, Efficient ML techniques) Post-training techniques for planning, reasoning & complex workflows (e.g., Reasoning Models, LLMs + Knowledge Graphs, Test time compute, CoT pipelines, Tool use & API calling, etc.) Data-centric Machine Learning (Synthetic Data, Curriculum Learning, Learned datamixtures, etc.) Evaluation (Benchmarks, Human-in-the-loop, red teaming/Adversarial Testing, Hallucination detection, ) We work collaboratively both with TR Labs (TR's applied research division), academic partners at world-leading research institutions and subject matter experts with decades of experience. We experiment, prototype, test, and deliver ideas in the pursuit of smarter and more valuable models trained on an unprecedented wealth of data and powered by state-of-the-art technical infrastructure. Through our unique institutional experience, we have access to an unprecedented number of subject matter experts involved in data collection, testing and evaluation of trained models. As a Research Scientist, you will play a key part in a diverse global team of experts. We hire world-leading specialists in ML/NLP/GenAI, as well as Engineering, to drive the company's leading internal AI model development. You will have the opportunity to publish your research findings as well as contribute to our proprietary AI model research & development. Thomson Reuters Labs is known for consistently delivering successful data-driven ML solutions in pursuit of academic excellence and support of high-growth products that serve Thomson Reuters customers in new and exciting ways. About the role In this opportunity, as a Research Scientist you will: Innovate: You will innovate and create new state-of-the-art Agent AI/LLM Agent approaches at the cutting edge of AI research. You will contribute ideas and work on solving real-world challenges using a wealth of data in agentic contexts. Experiment and develop: You are involved in the entire research & model development lifecycle, brainstorming, coding, testing, and delivering high-quality reports at leading international academic conferences. Collaborate: Working on a collaborative global team of research engineers both within Thomson Reuters and our academic partners at world-leading universities. Communicate: Actively engage in sharing our technical findings with the wider community through contributions to seminars, lectures, conferences and/or the sharing of publications and/or technical assets (data & models). About you You're a fit for the role if your background includes: Completed or in the process of obtaining PhD in a relevant discipline. First-author publications in top-tier conferences (e.g., NeurIPS, ICML, ICLR, ACL, EMNLP, NAACL, ICLR) with specific focus on agent systems, tool use, or multi-agent coordination. Familiarity with one or more deep learning frameworks (e.g. PyTorch, JAX, TensorFlow, ). Excellent communication skills to report and present research findings and developments clearly, both orally and in writing. Curious and innovative disposition capable of devising novel, well-founded algorithmic solutions to relevant problems. Self-driven attitude and ability of working with limited supervision. Comfortable in working in fast-paced, agile environments, managing uncertainty and ambiguity. Preferred qualifications High-impact publications in top-tier conferences or other influence in the research community. Experience in ML Research beyond completing a PhD (e.g. supervision, industry experience, leading academic initiatives, ). Extensive experience with deep learning frameworks and large-scale model training. Extensive experience working on agent-based systems, tool-using AI, or multi-agent coordination in LLM contexts (e.g. startup, industry, or extensive open-source experience). Strong software and/or infrastructure engineering skills and ensuring well-managed software delivery, as evidenced by code contributions to popular open-source libraries or writing production code. Experience training large-scale models over distributed nodes with cloud tools and providers such as Amazon AWS, Microsoft Azure, LambdaLabs or Google Cloud. You will enjoy Learning and development: On-the-job coaching and learning as well as the opportunity to work with cutting-edge methods and technologies. Plenty of data, compute, and high-impact problems: Our scientists and engineers get to explore large datasets and discover new capabilities and insights. Thomson Reuters is best known for the globally respected Reuters News agency, but our company is also the leading source of information for legal, corporate, and tax & accounting professionals. We have over 60,000 TBs worth of legal, regulatory, news, and tax data. We also provide access to all major cloud computing platforms to our researchers and engineers. Competitive compensation & benefits packages: The opportunity to earn while learning new skills. What's in it for you? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status . click apply for full job details
A global media agency is seeking a Director of Rights Management and Contract Operations to oversee end-to-end rights processes and lead IP enforcement. This hybrid role requires strong governance over contracts and intellectual property, ensuring compliance and operational reality in products. The ideal candidate will protect company rights and manage risks in a dynamic environment. This position is based in either London or Gdansk, offering the flexibility of hybrid work.
Feb 11, 2026
Full time
A global media agency is seeking a Director of Rights Management and Contract Operations to oversee end-to-end rights processes and lead IP enforcement. This hybrid role requires strong governance over contracts and intellectual property, ensuring compliance and operational reality in products. The ideal candidate will protect company rights and manage risks in a dynamic environment. This position is based in either London or Gdansk, offering the flexibility of hybrid work.
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, management and communication to Citi's Payments Product team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The successful candidate will join the Cluster UK and EuropeDomestic Payments team focusing on managing and driving Citi's Payment business in the UK and Europe markets. Sitting in Citi's Services business, the role involves the management of strategy, product development, risk and controls and commercial growth, ensuring full alignment with the regulatory environment and driving financial performance. You will be at the centre of a large network of partners coming together to deliver market leading solutions. What you'll do Manage critical initiatives across payment solutions for the cluster, with a strong focus on data and regulatory compliance Lead assessment, requirements, and implementation of key regulatory mandates across payment solutions Develop a strong understanding of the payment's application architecture, how it supports critical payment flows and end-to-end client experience when using Citi's solutions Support Modernization initiatives - including product development, project management and successful end to end execution Contribute to shape the strategy of domestic payments in UK and Europe, working with the countries, subclusters and global teams to continue to build on our existing solutions to offer a best-in class client proposition Own and drive PNL growth - proactively understanding the market landscape and client needs to drive the creation and commercialisation of winning client solutions Appropriately assess risk when business decisions are made, pre empting and mitigating potential risks and escalating, managing, and reporting any issues with speed and transparency Lead and support AI related initiatives. What we'll need from you Strong relevant experience and in depth understanding of the payments landscape with focus on the UK and European markets Strong Understanding of payment processing, payment messages and related data flows Experience in implementing payment regulatory mandates Experience in data led initiatives and projects Experience in developing and launching complex payments solutions Experience in leading the successful implementation of complex projects Ability to create business cases and related presentations and materials Apply ingenuity and creativity to problem analysis and resolution for complex and/or unique situations Excellent interpersonal, written, and verbal communication skills, and ability to communicate and influence at all levels Risk management mindset. Experience in assessing, documenting, and managing business risk as part of a product organisation Ability to work as part of a team, with a high degree of collaboration with cross functional teams Experience with AI initiatives is desirable What we can offer you This is a role that will offer you the opportunity to build in depth knowledge of Citi's Payments Business and an opportunity to play a role in a truly global organisation with all the opportunities that presents. Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Benefits and Culture Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Feb 11, 2026
Full time
Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, management and communication to Citi's Payments Product team. By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team/Role Overview The successful candidate will join the Cluster UK and EuropeDomestic Payments team focusing on managing and driving Citi's Payment business in the UK and Europe markets. Sitting in Citi's Services business, the role involves the management of strategy, product development, risk and controls and commercial growth, ensuring full alignment with the regulatory environment and driving financial performance. You will be at the centre of a large network of partners coming together to deliver market leading solutions. What you'll do Manage critical initiatives across payment solutions for the cluster, with a strong focus on data and regulatory compliance Lead assessment, requirements, and implementation of key regulatory mandates across payment solutions Develop a strong understanding of the payment's application architecture, how it supports critical payment flows and end-to-end client experience when using Citi's solutions Support Modernization initiatives - including product development, project management and successful end to end execution Contribute to shape the strategy of domestic payments in UK and Europe, working with the countries, subclusters and global teams to continue to build on our existing solutions to offer a best-in class client proposition Own and drive PNL growth - proactively understanding the market landscape and client needs to drive the creation and commercialisation of winning client solutions Appropriately assess risk when business decisions are made, pre empting and mitigating potential risks and escalating, managing, and reporting any issues with speed and transparency Lead and support AI related initiatives. What we'll need from you Strong relevant experience and in depth understanding of the payments landscape with focus on the UK and European markets Strong Understanding of payment processing, payment messages and related data flows Experience in implementing payment regulatory mandates Experience in data led initiatives and projects Experience in developing and launching complex payments solutions Experience in leading the successful implementation of complex projects Ability to create business cases and related presentations and materials Apply ingenuity and creativity to problem analysis and resolution for complex and/or unique situations Excellent interpersonal, written, and verbal communication skills, and ability to communicate and influence at all levels Risk management mindset. Experience in assessing, documenting, and managing business risk as part of a product organisation Ability to work as part of a team, with a high degree of collaboration with cross functional teams Experience with AI initiatives is desirable What we can offer you This is a role that will offer you the opportunity to build in depth knowledge of Citi's Payments Business and an opportunity to play a role in a truly global organisation with all the opportunities that presents. Every day there will be new business challenges that will help you develop new skills that can drive your career. We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best in class benefits they need to be well, live well and save well. By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resources Benefits and Culture Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
A leading financial services firm is seeking a Senior Lead Counsel to provide strategic legal advice for its Futures and Derivatives Clearing activities. The position requires extensive industry expertise and strong leadership skills, supporting multiple business units. Ideal candidates will possess substantial knowledge of international laws, excellent organizational and negotiation skills, and the ability to handle complex legal issues in a fast-paced environment. The role offers generous benefits and a hybrid working model.
Feb 08, 2026
Full time
A leading financial services firm is seeking a Senior Lead Counsel to provide strategic legal advice for its Futures and Derivatives Clearing activities. The position requires extensive industry expertise and strong leadership skills, supporting multiple business units. Ideal candidates will possess substantial knowledge of international laws, excellent organizational and negotiation skills, and the ability to handle complex legal issues in a fast-paced environment. The role offers generous benefits and a hybrid working model.
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on X, Facebook, Instagram, YouTube, LinkedIn and TikTok. Job Description AbbVie is searching for an in-house Associate General Counsel for our Patent Prosecution group, part of AbbVie's Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie's pharmaceutical products and be based in our offices in North Chicago, IL, Waltham, MA, South San Francisco, CA, or Irvine, CA with a hybrid work model (onsite 3+ days/week). Acting individually and in cross-functional teams, the Associate General Counsel will develop and implement intellectual property strategies for AbbVie's products and product candidates. Responsibilities: Maximize AbbVie's competitive position through creation and implementation of intellectual property strategies Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities Qualifications Requirements: JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and registration to practice before the USPTO 8+ years of experience practicing patent law as an attorney or patent agent at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution Experience with India, China, and emerging markets a plus Technical background relevant for pharmaceutical patent prosecution, such as: Experience with small molecule and/or biological pharmaceutical discovery & development, and/or Technical degree in relevant field, such as molecular biology, biotechnology, biochemistry, biology, chemistry, chemical engineering, or biomedical engineering Strong legal, analytical, communication, collaboration, and people skills Demonstrated ability to manage complex projects to meet deadlines Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
Feb 08, 2026
Full time
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at . on X, Facebook, Instagram, YouTube, LinkedIn and TikTok. Job Description AbbVie is searching for an in-house Associate General Counsel for our Patent Prosecution group, part of AbbVie's Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie's pharmaceutical products and be based in our offices in North Chicago, IL, Waltham, MA, South San Francisco, CA, or Irvine, CA with a hybrid work model (onsite 3+ days/week). Acting individually and in cross-functional teams, the Associate General Counsel will develop and implement intellectual property strategies for AbbVie's products and product candidates. Responsibilities: Maximize AbbVie's competitive position through creation and implementation of intellectual property strategies Provide legal advice and counsel to cross-functional R&D and business teams on a variety of IP-related matters Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities Qualifications Requirements: JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and registration to practice before the USPTO 8+ years of experience practicing patent law as an attorney or patent agent at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution Experience with India, China, and emerging markets a plus Technical background relevant for pharmaceutical patent prosecution, such as: Experience with small molecule and/or biological pharmaceutical discovery & development, and/or Technical degree in relevant field, such as molecular biology, biotechnology, biochemistry, biology, chemistry, chemical engineering, or biomedical engineering Strong legal, analytical, communication, collaboration, and people skills Demonstrated ability to manage complex projects to meet deadlines Additional Information Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law. AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: What AbbVie Has to Offer Our work can-and does-have a tangible, lasting impact on millions of people. But it's not just the results that matter. How we achieve them matters, too. Leading with purpose, we work to build a more sustainable future for generations to come. We do that by putting our expertise, resources and talent to work to make a real difference for patients, communities and our world.
A global Capital Markets firm is seeking a proactive lawyer to join their Wealth Legal department in Belfast. The role involves providing legal support for various products, particularly securities and structured products, and requires extensive knowledge of UK and EU regulations. Along with a competitive salary, the position offers a generous holiday allowance and a collaborative work environment with opportunities for professional growth.
Feb 07, 2026
Full time
A global Capital Markets firm is seeking a proactive lawyer to join their Wealth Legal department in Belfast. The role involves providing legal support for various products, particularly securities and structured products, and requires extensive knowledge of UK and EU regulations. Along with a competitive salary, the position offers a generous holiday allowance and a collaborative work environment with opportunities for professional growth.
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 07, 2026
Full time
About the opportunity As a Customer Success Manager EMEA, you will work directly with Contentful customers in the EMEA region to ensure they maximize value from our platform and deliver a stellar customer experience as their trusted advisor. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful. You will partner closely with our sales, partner organization, and professional services teams and amplify the voices of the customers internally by driving continuous feedback into our product and customer teams. This role is budgeted to begin in our financial Q4, and we are currently looking to connect with candidates who would be open to a potential start between November and December. What to expect? Build and own relationships across a full book of business and embody the trusted advisor role, managing a book of business of around 25-30 enterprise accounts. Monitor and guide new customers to ensure value expectations are aligned and achieved from the beginning Understand and advise customers' priorities with Contentful, capture and communicate KPIs and outcomes through a defined path to maturity and success Drive product adoption, customer satisfaction, and overall influence on customer health scores Lead effective and consistent customer Business Reviews based on the defined business goals of the customer Flag and proactively mitigate risks within a book of business Drive the renewal conversations to close with Contentful's largest and most strategic logos. Confidently negotiate pricing and contract terms with procurement teams in the Fortune top 20. Close renewals on time and forecast them accurately to leadership weekly Create and drive customer close plans for renewal Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 25% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred 5+ years of experience in a customer-facing role with renewals experience; Renewals Management, Customer Success Management, or Key Account Management experience. Excellent oral and written communication skills in English, as well as in either French or Italian Demonstrated success in meeting or exceeding sales or performance goals Ability to think strategically about a customer's goals and drive renewal and expansion opportunities to close independently Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Collaborate effectively with cross-functional teams, including sales, product, and support Ability to understand Contentful APIs, as well as the modern content management and digital experience stack. Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools). Well-developed attention to detail and organization skills ie: follow processes, updating the relevant systems diligently, and make suggestions on improvements where required Technical proficiency and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Demonstrate a commitment to prioritizing customer success and aligning it with company goals What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. We do not ask for your personal information, such as bank account numbers, through social media or chat-based apps. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform. Ideal candidates should have 5+ years in customer-facing roles and excellent communication skills in English and either French or Italian. Additionally, experience with renewals management is essential. A commitment to customer success and collaboration is required.
Feb 07, 2026
Full time
A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. In this role, you will manage enterprise accounts and drive renewals while ensuring customers achieve their goals with the platform. Ideal candidates should have 5+ years in customer-facing roles and excellent communication skills in English and either French or Italian. Additionally, experience with renewals management is essential. A commitment to customer success and collaboration is required.
A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence industry. The role involves driving product adoption and consulting on ROI opportunities. This position comes with comprehensive benefits including flexible working arrangements, parental leave, and a training investment program.
Feb 06, 2026
Full time
A leading software company located in Greater London is seeking an EMEA Customer Success Manager to strengthen relationships with accounts across Europe, the Middle East, and Africa. The ideal candidate will have over 4 years in customer-facing support, particularly in the Legal Data Intelligence industry. The role involves driving product adoption and consulting on ROI opportunities. This position comes with comprehensive benefits including flexible working arrangements, parental leave, and a training investment program.
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Feb 04, 2026
Full time
About the Opportunity As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. You will help our customers achieve both their technical and business goals while driving retention and growth for Contentful and partner closely with internal teams to amplify the voices of the customers. This is a high-velocity role, working with many different customers at all different parts of their journey. Your goal is to ensure positive customer experiences and hit customer retention benchmarks. What to expect? Monitor and guide new EMEA customers to ensure value expectations are aligned and achieved from the beginning Execute customer programs, partnering with our product, sales, and marketing teams Leverage tech tools to be able to manage your day-to-day, with a high level of throughput and organization, continually optimizing the workflows for maximum effectiveness Drive product adoption, customer satisfaction, and overall influence on customer health scores Monitor customer usage and health scores to proactively mitigate risks within a large book of business and nurture accounts ripe for expansion Partner with the Renewal team early and often to maintain a high rate of customer retention Translate customer insights into actionable feedback for our product and go-to-market teams and follows up on progress and collaboration with PMs Prepare to travel 10% annually for customer onsite meetings What you need to be successful? College / University Degree is highly preferred Excellent oral and written communication skills in English 3+ years of experience in a customer-facing role; Customer Success Management or Account Management experience. Past history of meeting or exceeding goals Excellent oral and written communication skills: shows excellence in previous customer and internal engagements Strong cross-functional participation and collaboration as a key team player Ability to understand Contentful APIs, as well as the modern content management and digital experience stack Independently uses Contentful data tools to engage in meaningful, proactive customer discussions and in some instances, crafts custom queries and reports (in data tools) Well-developed attention to detail and organization skills ie: following processes, updating the relevant systems diligently, and making suggestions on improvements where required Technical understanding and a keen interest in technology. Ability to communicate high-level technical concepts to customers. Customer-first mindset, where you and the company win by helping our customers succeed. What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full-time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work-Life balance and You Time!A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know. Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Posting Type: Hybrid Job Overview The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensuring the success of our accounts by driving product adoption, providing strategic guidance, and fostering strong relationships with our customers. As an EMEA Customer Success Manager you will develop trusted advisor relationships to drive success with our customers across Europe, Middle East and Africa. You will consult with customers to align on ROI opportunities and utilisation blockers. You will coordinate with teams across the business to achieve these goals and create cross organisational clarity on progress, outcomes, and challenges while advocating for shared value. Goals might include introducing and implementing new features, expanding to new geographies or use cases, increasing efficiency with new workflows, orchestrating meaningful multi threaded engagement between the customer and Relativity. Job Description and Requirements Your Role in Action Drive Customer Success Develop trusted advisor relationships with our EMEA accounts to understand their goals and align them with the value proposition of our Relativity suite of products. Consult with each account on return on investment (ROI) opportunities and utilisation blockers, and collaboratively build success plans to ensure their desired outcomes are achieved. Coordinate with cross functional teams to execute the Success Plans, monitor progress, and address any challenges. Conduct Annual Business Reviews to align account and company leadership on achieved and targeted ROI. Create Shared Value Understand the return on investment (ROI) your accounts expect to receive from their Relativity One subscription and, in collaboration with the assigned Account Executive, build Success Plans to ensure this ROI is achieved. Identify and record "Verified Outcomes" (wins) when ROI is confirmed by the account. Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success. Regularly analyse customer usage and account health to mitigate renewal risks, reduce product churn, and identify upsell opportunities. Orchestrate Across Departments Project manage complex plans, such as onboarding new products across geographies. Engage accounts with Relativity subject matter experts and executives to address concerns and build deep, multi threaded engagements. Your Skills 4+ years of customer facing support in the Legal Data Intelligence industry. Expertise managing accounts in a customer facing role. Experience in the software technology sector. Ability to address tactical issues while maintaining a long term strategic vision. Excellent business writing and presentation skills. Strong team player with the ability to thrive in a collaborative environment. Ability to actively listen to customers, identify pain points in their business processes, and provide effective solutions. Benefit Highlights Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Two, week long company breaks per year Additional time off Long term incentive program Training investment program Flexible work arrangements Winter break (office closed from Christmas through New Year's Day) 401k matching Paid parental leave All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Suggested Skills Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery What Relativity Has to Offer Relativity's software helps users organize data and quickly identify key issues during litigation, internal investigations, and compliance projects.
Feb 04, 2026
Full time
Posting Type: Hybrid Job Overview The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. The team plays a crucial role in ensuring the success of our accounts by driving product adoption, providing strategic guidance, and fostering strong relationships with our customers. As an EMEA Customer Success Manager you will develop trusted advisor relationships to drive success with our customers across Europe, Middle East and Africa. You will consult with customers to align on ROI opportunities and utilisation blockers. You will coordinate with teams across the business to achieve these goals and create cross organisational clarity on progress, outcomes, and challenges while advocating for shared value. Goals might include introducing and implementing new features, expanding to new geographies or use cases, increasing efficiency with new workflows, orchestrating meaningful multi threaded engagement between the customer and Relativity. Job Description and Requirements Your Role in Action Drive Customer Success Develop trusted advisor relationships with our EMEA accounts to understand their goals and align them with the value proposition of our Relativity suite of products. Consult with each account on return on investment (ROI) opportunities and utilisation blockers, and collaboratively build success plans to ensure their desired outcomes are achieved. Coordinate with cross functional teams to execute the Success Plans, monitor progress, and address any challenges. Conduct Annual Business Reviews to align account and company leadership on achieved and targeted ROI. Create Shared Value Understand the return on investment (ROI) your accounts expect to receive from their Relativity One subscription and, in collaboration with the assigned Account Executive, build Success Plans to ensure this ROI is achieved. Identify and record "Verified Outcomes" (wins) when ROI is confirmed by the account. Act as the voice of the customer within the company, providing feedback and insights to foster a culture of customer success. Regularly analyse customer usage and account health to mitigate renewal risks, reduce product churn, and identify upsell opportunities. Orchestrate Across Departments Project manage complex plans, such as onboarding new products across geographies. Engage accounts with Relativity subject matter experts and executives to address concerns and build deep, multi threaded engagements. Your Skills 4+ years of customer facing support in the Legal Data Intelligence industry. Expertise managing accounts in a customer facing role. Experience in the software technology sector. Ability to address tactical issues while maintaining a long term strategic vision. Excellent business writing and presentation skills. Strong team player with the ability to thrive in a collaborative environment. Ability to actively listen to customers, identify pain points in their business processes, and provide effective solutions. Benefit Highlights Comprehensive health, dental, and vision plans Parental leave for primary and secondary caregivers Two, week long company breaks per year Additional time off Long term incentive program Training investment program Flexible work arrangements Winter break (office closed from Christmas through New Year's Day) 401k matching Paid parental leave All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. Suggested Skills Account Management, Active Listening, Communication, Customer Relationships, Customer Success, Empathy, Relationship Management, Retention Strategies, Sales, Training Delivery What Relativity Has to Offer Relativity's software helps users organize data and quickly identify key issues during litigation, internal investigations, and compliance projects.