Card Factory

We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care. What you'll be doing You'll play a key role in the day-to-day running of the store-creating great customer experiences and driving commercial success. You'll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you'll help others grow while continuing to build your own skills. With your energy and commercial know-how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you'll help make sure everything's running smoothly, and the team is thriving. What we're looking for Good leadership skills people want to follow-positive, proactive, and full of energy. You're curious by nature, always learning, and eager to see the bigger picture. You make space for everyone's voice, listen with intent, and help build a team where people feel they belong. Step up, stay flexible, and set the tone by getting things done. You're fair, open to feedback, and thoughtful in how you make decisions. You genuinely care about people, support growth, and help create a positive team vibe. Why Join Us If you're ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we're all about celebrating people-and that includes you. You'll be supported every step of the journey, with opportunities to grow, lead, and shine. We'll back your potential, cheer on your progress, and help you grow. No agencies, please.

Job Introduction Exciting opportunity for highly motivated, experienced and fully qualified Electrician's to join our team. You will be working on our existing estate of stores carrying out planned and reactive electrical maintenance as well as working new store installations, working alongside shop fit contractors. The main duties include planning the layout of electrical wiring, diagnosing electrical problems and conducting general electrical maintenance across the cardfactory portfolio of 1000+ stores, Support Centre offices and distribution warehouses. Undertaking periodic statutory inspections, identifying and completing remedial works to ensure all installations are safe and fit for purpose in accordance with current legislation. In the role of regional based Electrician, you will be working with a well-established and a supportive team of individuals. It's fast paced with a variety of work and locations! Main Responsibilities Surveying sites where electrical systems are installed in buildings, fixtures and other components to ensure they remain functional and in accordance with legislation, as well as to identify any hazards or other issues which could disrupt the operation of the premises. Drafting electrical installation plans and technical diagrams for all electrical wiring including Emergency lighting, Fire Alarm systems, Portable Appliance Testing. Installing, maintaining, modifying and repairing all electrical systems in buildings and associated external areas. Ensuring that electrical systems adhere to the national electrical safety standards and regulations Supervising ongoing electrical system installations and providing technical expertise to installation teams where needed Using blueprints, wiring diagrams and manufacturer's installation manuals to complete projects Completing work orders and recording materials that are used on the job Complete any required remedial works following the 5yr fixed wire test reports. Identifying electrical problems and repairing them Advising the company's management when to replace aged electrical equipment to prevent hazards Conducting general electrical systems maintenance and troubleshooting electrical issues with testing equipment The Ideal Candidate Qualified to 18th edition electrical installation with 3+ years' experience within role Up to date training on National Electric Code, British Standards Institution (BSI) codes as well as update their knowledge about electrical concepts, safety protocols and any other building codes PASMA (tower scaffolding trained) Annual asbestos awareness certification in accordance with UKAS accreditation Good general construction knowledge Excellent personal organisational skills Strong communication and interpersonal abilities Competent in problem solving, planning and decision making Ability to keep track of industrial systems and National Electrical code Ability to be able to react to none planned / emergency works when required Health and Safety awareness together with basic First Aid and rescue skills There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.

Maintenance Operative - Remote based - Crawley, West Sussex and surrounding area £29,872 + Company van provided Are you the kind of person who loves fixing things, solving problems, and making a real difference every day? From stores and offices to warehouses, no two days are the same in this hands-on role. As part of our Property team, you'll help keep our 1,000+ locations safe, smart, and looking their best. Whether you're tackling reactive repairs, carrying out planned maintenance, or supporting exciting store refurbishments, you'll play a key part in keeping our business running smoothly. You'll work alongside a great team, travel across our estate, and take pride in delivering high-quality work that keeps our colleagues and customers happy. If you're practical, proactive, and enjoy a challenge, we'd love to hear from you What you'll do Understanding the mechanism of buildings including electrical, plumbing, plant, safety systems and equipment. Providing first and immediate response to fault finding whilst maximising quality and ensuring cost effectiveness. Reporting and rectifying any property H&S issue whilst on site where possible. Completing work orders and recording materials that are used on the job. Emergency works required to make safe buildings in response to hazardous events e.g.: floods / fire damage / security breaches. Complete trade disrupting works out of hours where identified. Respond to the helpdesk requests, providing a professional and timely service. Advising the company's management when additional planned works are required due to aging structure and fabric issues. What you'll need: Apprenticeship or Craft Equivalent and with experience or have come from a City & Guilds/NVQ Level 2 equivalent. Ideally with 3yrs + experience in equivalent role. IPAF (International Powered Access Federation). PASMA (tower scaffolding trained). Annual asbestos awareness certification in accordance with UKAS accreditation. Health and Safety awareness together with basic First Aid and rescue skills. Good general construction knowledge with up to date working practices and standards. IT competence with the ability to work with email and maintenance software packages. Ability to be able to react to none planned / emergency works when required. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.

Card Factory is seeking a Health & Safety Advisor for its Printcraft manufacturing site in Baildon. You will be the on-site health and safety specialist, delivering practical advice, audits, training and investigations to strengthen our safety culture from day one. With a NEBOSH General Certificate and manufacturing experience, you will support the H&S management system, deliver toolbox talks and ensure compliance with group standards across the site.

Are you a Health & Safety professional who enjoys working independently, building strong relationships and influencing positive safety cultures across a multi-site retail environment? If you're looking for a field-based role where you can make a genuine impact, helping colleagues create safe places to work and shop, this could be the opportunity for you. We're looking for a Health & Safety Risk Advisor to support our Southern region. Working closely with Store Managers and Regional Managers, you'll be the go-to expert for practical health and safety advice, helping to manage risk, improve compliance and support our continued commitment to colleague and customer safety. This is a field-based role with regular travel across the South and includes a company car. What you'll be doing: Working across a large portfolio of retail stores, you'll provide practical guidance and support on a wide range of health and safety matters, helping colleagues understand their responsibilities and create safe, compliant environments. Building strong relationships with operational teams will be central to your success, enabling you to provide coaching, challenge where appropriate and influence positive behaviours. A key part of the role will involve identifying risks during store visits, supporting risk assessments and providing on-the-ground coaching to store and regional management teams. You'll also deliver induction training, support new store openings and ensure colleagues have the knowledge and tools they need to maintain high standards of compliance. Investigating accidents, incidents and claims will form an important part of the role, ensuring root causes are identified and lessons are shared across the region. You'll monitor data, identify trends and provide targeted support where required, helping to reduce risk and drive continuous improvement. Alongside your day-to-day advisory responsibilities, you'll support the ongoing development of policies, procedures, and best practice initiatives while helping to ensure risk assessment, incident and claims management processes are followed consistently across the business. What we're looking for: NEBOSH General Certificate in Occupational Safety and Health. Previous experience in a Health & Safety role within a retail or multi-site environment. The ability to work independently, manage your own diary and prioritise a varied workload effectively. Strong analytical skills, with the ability to use data and insight to identify trends, risks and opportunities for improvement. An approachable and credible communicator who can build strong relationships and explain complex issues in a practical and engaging way.

About The Role We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care. What you'll be doing: You'll play a key role in the day-to-day running of the store-creating great customer experiences and driving commercial success. You'll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you'll help others grow while continuing to build your own skills. With your energy and commercial know-how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you'll help make sure everything's running smoothly, and the team is thriving. What we're looking for: Good leadership skills people want to follow-positive, proactive, and full of energy. You're curious by nature, always learning, and eager to see the bigger picture. You make space for everyone's voice, listen with intent, and help build a team where people feel they belong. Step up, stay flexible, and set the tone by getting things done. You're fair, open to feedback, and thoughtful in how you make decisions. You genuinely care about people, support growth, and help create a positive team vibe. Why Join Us? If you're ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we're all about celebrating people-and that includes you. You'll be supported every step of the journey, with opportunities to grow, lead, and shine. We'll back your potential, cheer on your progress, and help you grow.

Card Factory is seeking a Health & Safety Risk Advisor to support our Southern region. You will work with Store Managers and Regional Managers to provide practical safety guidance across a multi-site retail environment. In this field-based role with regular travel and a company car, you will lead risk assessments, deliver induction training, investigate incidents and help develop safety policies and best practices across the business.

Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.

Do you take pride in creating great experiences for others and enjoy working in an environment where no two days are the same. We're on the lookout for enthusiastic, friendly, and celebration-loving people to join our team as Sales Assistants . Our stores are places of celebration, creativity, and connection-every day of the year. As things get busier, we're looking for extra hands and friendly faces to help keep everything running smoothly. If you enjoy being part of a vibrant, welcoming environment, we'd love to have you on the team. What You'll Be Getting Up To: Put our customers at the heart of everything you do - it's our promise to them. Make every shopper feel welcomed, wowed, and won over - that's the cardfactory way! Serve at the tills with a smile, making sure everyone finds what they came in for (and maybe a little extra). Keeping our shelves stocked and looking fabulous. Recommend our amazing range of gifts, wrap, and more - we're so much more than cards ! No retail experience needed, you'll be working with a friendly team and receive full training. What matters most is that you're friendly, approachable, comfortable on your feet (it gets busy, but it's all part of the fun!) and ready to help. If you're flexible with your time - we may even offer shifts across nearby stores if you're up for. If you've got great communication skills, love to chat, whilst gaining valuable experience in a fun and friendly environment, this could be the perfect opportunity for you. At cardfactory, you'll be part of a supportive team, learning new skills and helping to create memorable moments for every customer who walks through our doors. Our colleagues tell us - it's a great team, good vibes, flexible hours and a job they genuinely love. If you're ready to be a celebration expert, we'd love to hear from you. There's no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications. No agencies, please. # priority indeed

We're on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you'll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager's away, you'll step up and keep things running smoothly with confidence and care. What you'll be doing: You'll play a key role in the day-to-day running of the store-creating great customer experiences and driving commercial success. You'll lead by example , showing what great service looks like and bringing the cardfactory Way to life. Along the way, you'll help others grow while continuing to build your own skills. With your energy and commercial know-how, you'll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you'll help make sure everything's running smoothly, and the team is thriving . What we're looking for: Good leadership skills people want to follow-positive, proactive, and full of energy. You're curious by nature, always learning, and eager to see the bigger picture. You make space for everyone's voice, listen with intent, and help build a team where people feel they belong. Step up, stay flexible, and set the tone by getting things done. You're fair, open to feedback, and thoughtful in how you make decisions. You genuinely care about people, support growth, and help create a positive team vibe. Why Join Us? If you're ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we're all about celebrating people -and that includes you. You'll be supported every step of the journey, with opportunities to grow, lead, and shine. We'll back your potential, cheer on your progress, and help you grow. Sound like a perfect fit? Apply today and let's make every day a celebration! There's no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications. No agencies, please.

# Head of Retail Operations About the jobIf you're excited by the idea of shaping how a retail business truly operates, this could be your next big move. We're looking for a Head of Retail Operations who can bring clarity, direction and energy to the way our stores run every day. You'll lead the specialist teams who make retail tick - from change delivery and communications to policies, routines and our retail helpdesk - ensuring every store has what it needs to succeed. You'll turn big picture strategy into simple, store ready delivery, championing operational excellence and making change feel seamless for colleagues. It's a role with real influence: you'll drive value for customers and teams, build a culture of accountability and keep Retail Operations future fit, agile and ready for whatever comes next. If you thrive on shaping strategy, elevating standards and enabling teams to deliver their best, you'll make a significant impact here. This is a hybrid role, with 2-3 days each week spent at our Wakefield head office. What you will be doing You'll shape how Retail Operations runs today and how it evolves for the future. Working closely with the Central Operations Senior Leadership Team, you'll turn long term strategy into a clear, deliverable plan that aligns teams behind the right priorities. You'll set the roadmap, define the measures that matter and create a culture where people understand what they're here to deliver and feel empowered to do it well. You'll lead operational excellence across the estate, ensuring everything we ask stores to do is practical, aligned to capacity and genuinely adds value. From activity planning and communications to policies, routines and process simplification, you'll make sure stores receive clear guidance, simple ways of working and change that lands smoothly. You'll collaborate across the business to keep operations efficient, future fit and responsive to the needs of colleagues and customers. You'll sponsor major change programmes, ensuring they're store ready, well tested and deliver the benefits they promise. You'll also oversee our Retail Helpdesk, ensuring stores receive fast, effective support and that insights from issues help us continually improve. As a senior leader, you'll build and develop a high performing Retail Operations team, champion collaboration and create opportunities for colleagues to grow across both central and field roles. You'll set high standards, celebrate success and help shape an operation that enables stores to deliver brilliantly every day. What we're looking for Significant senior leadership experience inmulti siteretail or retail operations, with a strongtrack recordof leadingcross functionalteams. Proven accountability for P&L and operational budgets, with experience deliveringlarge scalechange in afast pacedretail environment. Demonstrated ability to drive measurable improvements in efficiency, storeexecutionand colleague experience. Strong strategic planning capability, with confidence in capacity planning,budgetingand commercialdecision making. Excellent stakeholder management,communicationand influencing skills, with the ability to simplify complexity and make clear,timelydecisions. Technologically confident, with acontinuous improvementmindset and a focus on smarter, more efficient ways of working. Anenterprise firstthinker who champions store success, bringsfuture focusedand commercially astute thinking and stays composed under pressure. A visible, decisive leader who builds trust, drivesmomentumand developshigh performingteams through coaching,supportand clear accountability. Someone who brings energy,simplicityand strategic clarity to complex challenges, unlocking potential in others and elevating team performance. No agencies please! following content displays a map of the job's location.+ Leaflet OpenStreetMap contributors Head of Retail Operations Salary Competitive salary and benefits package Frequency Annual Job Reference cardfac/TP 31888 Contract Type Permanent Working Hours 37.5 Closing Date 26 June, 2026 Location Century House Brunel Road Wakefield 41 Industrial Estate, United Kingdom Posted on 27 May, 2026

Card Factory is seeking a Head of Retail Operations to shape and enhance the retailer's operational performance. This hybrid position requires collaboration with the Central Operations Senior Leadership Team to ensure seamless and effective store operations. Key responsibilities include overseeing operational excellence, leading large-scale changes, and developing a high-performing team. The ideal candidate possesses extensive experience in retail operations and strong leadership skills. A competitive salary and benefits package is offered.

Card Factory is seeking a Regional Manager to inspire retail teams across Hertfordshire and London. With a focus on delivering exceptional customer experiences, the successful candidate will lead store performance, coach team members, and implement retail strategies. Applicants should have a strong background in retail leadership and a passion for nurturing talent. The role offers a competitive salary of £56,050.35 annually and requires the candidate to manage multiple priorities effectively.

# Regional Manager About the jobThis is your chance to lead with purpose, inspire teams, and shape the future of card and gifting retail in one of the UK's most beautiful regions. What you'll be doing: You'll inspire and guide retail teams to deliver brilliant customer experiences, drive performance, and keep operations running smoothly. From coaching Store Managers and recruiting new talent to rolling out our retail strategy and spotting growth opportunities, you'll play a key role in shaping the future of card and gifting retail across the region. What we're looking for: Proven experience leading retail teams and delivering strong results Commercially aware with a strategic, growth-focused mindset A natural coach who inspires and develops others Confident managing multiple priorities and stakeholders Passionate about retail and ready to make a meaningful impactNo Agencies please!At c ardfactory , we're all about making moments matter - whether it's a birthday, anniversary, or just a little "thinking of you". As our new Regional Manager for Hertfordshire and London / East London , you'll lead a network of stores that help customers connect, celebrate, and show they care.The following content displays a map of the job's location. (C) OpenStreetMap contributors Regional Manager Salary £56050.35 Frequency Annual Job Reference cardfac/TP 31889 Contract Type Permanent Working Hours 40 Closing Date 26 June, 2026 Location Card Factory, United Kingdom Posted on 27 May, 2026