Card Factory

# Store Manager About the jobStore Location: Shepton MalletStore Hours: 42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £29,859 per annum Frequency Annual Job Reference cardfac/TP/1073/29670 Contract Type Permanent Working Hours 42.5 Closing Date 05 November, 2025 Location Townsend Retail Park Shepton Mallet, United Kingdom Posted on 06 October, 2025 Spread the word

# Store Manager About the jobStore Location: Royston Cardfactory, 27C High St, SG8 9AAStore Hours: 42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £29,859 per annum Frequency Annual Job Reference cardfac/TP 29948 Contract Type Permanent Working Hours 42.5 Closing Date 13 November, 2025 Location Card Factory Royston , United Kingdom Posted on 14 October, 2025 Spread the word

# Store Manager About the jobStore Location: Liverpool St JohnsStore Hours:42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £31,449 per annum Frequency Annual Job Reference cardfac/TP/829985/29919 Contract Type Permanent Working Hours 42.5 Closing Date 12 November, 2025 Location 50 Houghton Way St Johns Shopping Centre Liverpool, United Kingdom Posted on 13 October, 2025 Spread the word

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business Have experience inleading and developing a team of colleagues Be prepared to work towards KPIs in a fast-paced environment Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

# Store Manager About the jobStore Location: Nailsea Somerset SquareStore Hours:Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £29,859 per annum Frequency Annual Job Reference cardfac/TP/1073/29671 Contract Type Permanent Working Hours 42.5 Closing Date 05 November, 2025 Location 3 Somerset Square Bristol, United Kingdom Posted on 06 October, 2025 Spread the word

# Store Manager About the jobStore Location: Valegate Retail ParkStore Hours:42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £29,859 per annum Frequency Annual Job Reference cardfac/TP/1073/29677 Contract Type Permanent Working Hours 42.5 Closing Date 06 November, 2025 Location Valegate Retail Park Cardiff, United Kingdom Posted on 07 October, 2025 Spread the word

# Store Manager About the jobStore Location: Boston Retail ParkStore Hours:42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £29,859 per annum Frequency Annual Job Reference cardfac/TP/1119/29643 Contract Type Temporary Working Hours 42.5 Closing Date 05 November, 2025 Location Card Factory Boston, United Kingdom Posted on 06 October, 2025 Spread the word

We are passionate about celebrating our customers' life moments and are now looking for a Team Leader to join our successful Card Factory family and help fulfill this mission. With a focus on customer experience and operational excellence, our Team Leaders play a key role in driving store success. As a Team Leader, you will support your Store Manager in achieving goals related to commercial growth and fostering a team culture that places the customer at the center of everything we do. You will lead store teams, especially in the absence of the Store Manager, ensuring high standards and delivering exceptional service daily. The Ideal Candidate Passionate about celebrating our customers' life moments. Customer-centric with a passion for excellent service. Demonstrates strong leadership skills. Positive, forward-thinking attitude. Comfortable reviewing store performance data. Commercially minded. Engaging and enthusiastic team player. Package and Company Overview Card Factory is the UK's leading retailer of greeting cards, dressings, and gifts, with over 1,000 stores across the UK and Ireland. In 2020, we launched a 5-year strategy to become a true omnichannel retailer, investing significantly in our colleagues and creating opportunities in a fast-paced environment. We offer benefits supporting your physical, mental, and financial well-being, including: 25% colleague discount in-store and online Financial wellbeing support (education tools, salary advance) Seasonal incentive schemes Opportunities for Retail Apprenticeships Access to training and development resources Discounts at hundreds of UK retailers Employee Assistance Programme for mental, physical, and financial support If this role aligns with your career aspirations, click 'Apply now'. We reserve the right to close the vacancy early once sufficient applications are received, so apply promptly.

# Store Manager About the jobStore Location: AlfretonStore Hours: 42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £29,859 per annum Frequency Annual Job Reference cardfac/TP 29281 Contract Type Permanent Working Hours 42.5 Closing Date 19 October, 2025 Location Institute Lane Alfreton, United Kingdom Posted on 19 September, 2025 Spread the word

# Store Manager About the jobStore Location: YEOVIL SOMERSET Store Hours: 42.5 Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. A proven track record in a managerial role essential Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £31,449 per annum Frequency Annual Job Reference cardfac/TP/1096/29443 Contract Type Permanent Working Hours 42.5 Closing Date 26 October, 2025 Location 4 - 5 High Street Yeovil, United Kingdom Posted on 26 September, 2025 Spread the word

# Store Manager About the jobStore Location:MonmouthStore Hours:42.5Lead the way at cardfactory, where special moments come to life. As a Store Manager, you'll be at the heart of it all - guiding a team, shaping a positive culture, and creating a space where people feel supported, valued, and inspired. You'll coach, motivate, and celebrate wins - big and small. With a customer-first mindset, you'll bring energy and confidence to every decision, using data to keep things on track and moving forward. The day to dayYou'll take the lead day to day - building a brilliant team, setting clear direction, and creating a workplace where people thrive. From hiring and coaching to merchandising and payroll, you'll take ownership and make things happen. You'll also work closely with your District and Regional Managers, always looking for ways to grow, improve, and celebrate success. About YouWhat We're Looking For: Leadership experience- You've led teams and know how to bring out their best. Inspiring presence- You lead by example and build a high-performing culture. People-first mindset- You coach, support, and help others grow. Strong communicator- You listen, speak clearly, and bring people together. Tech-savvy- Comfortable using systems to support daily tasks. Calm and adaptable- You stay focused and flexible under pressure. Why join usAt cardfactory, leadership is about more than just managing a store. We'll support you with the tools, training, and opportunities to grow your career - because when you grow, we grow too. If you're ready to lead with impact and help shape the future of a business that celebrates life's most meaningful moments, we'd love to hear from you. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please.Sportswift Ltd T/A cardfactory Salary £29,859 per annum Frequency Annual Job Reference cardfac/TP/1077/29422 Contract Type Permanent Working Hours 42.5 Closing Date No Expiry Date Location 65 Monnow Street Monmouth, United Kingdom Posted on 26 September, 2025 Spread the word

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Role Responsibility You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. The Ideal Candidate You will be as passionate about celebrating our customers' life moments as we are Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business Have experience inleading and developing a team of colleagues Be prepared to work towards KPIsin a fast-paced environment About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a trueOmni-channel retailer. This strategy sees significant investment into ourcolleagues across the business creating multiple opportunities to join a fast-paced environment and be part ofourexcitingjourney. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. Location The Birtles Civic Centre Wythenshawe, United Kingdom

Job Introduction This is a great opportunity for an experienced Digital Programme & Planning Lead to come and join the party at cardfactory. Working in partnership with the Digital Director, wider digital leadership team and broader stakeholders you will ensure cardfactory can deliver a step-change in the digital business. In this role, you will be accountable for developing and driving the strategic transformation plan for digital (including omnichannel) to deliver significant sales and profit growth over the next 3-5 years. This role is business critical and requires a passionate, creative, digital professional, who wants to make a real impact. If this sounds like you - then please get in touch, we would love to hear from you. We operate smart working principles at cardfactory, combining some days working from our support centre in Wakefield (1-2 days a week) with remaining days working remotely from home. Role Responsibility Lead the strategic transformation plans for the Digital business unit, developing a clear strategy for growth and outlining the execution plan with key milestones to deliver Working with commercial, insights and digital teams to outline the market context and current gaps / opportunities in the offer as a result. Develop a clear strategy and define the future customer proposition for key categories (cards, balloons, gifting, etc.) gaining input and buy-in from all key stakeholders (trading, marketing, Digital Product, Fulfilment, etc.) on the vision and delivery plan. Manage and maintain the digital transformation plan, matching sequence of delivery to capacity across key teams both within digital, and across broader stakeholders Ensure the Digital team understand business performance by developing & tracking the objectives and key results (OKRs) Working with Finance to understand the end-to-end P&L for the online business and ensuring key metrics are tracked and the ongoing health profit health of the business understood. Creating dashboards and visibility of key metrics (attachment rate, direct to recipient %, etc.) so these are understood by all stakeholders across cardfactory Working with insights to understand and spot trends in customer shopping behaviour, and working with the digital product and customer teams to translate this into opportunities to improve or grow Responsible for Programme managing elements of the transformation plans to ensure key projects are supported across the business, progress is made to plan and are smoothly transitioned into a BAU way of working. Identify the streams of work to deliver against is transformation plans and generate milestone plans, tracking and governance to ensure we deliver to the plan. Identify key stakeholders where support is required to deliver and ensure their milestones and input is understood and managed. Manage the workload of the Digital Project Manager (direct report) to deliver elements of these plans. Own and continuously improve live digital / omnichannel services (e.g., Click & Collect, Balloon Appointments) Work alongside retail operations via the Retail Change Manager (dotted line report) to ensure key metrics for digital operations in store are tracked and shared with key stakeholders Oversight of digital / omni operational reporting and sharing KPI performance with key stakeholders Review customer and colleague feedback to understand pain points and outline improvements to evolve and enhance the services, and identify and facilitate fixes for operational failures The Ideal Candidate Previous experience working in a strategic programme / planning role Interest and awareness of the digital card / gifting market, competition and industry development Comfort with numbers and the ability to define the commercials, as well as analyse data to spot trends, see opportunities and turn these into clear actions plans to new opportunities forward Strong stakeholder management and communication skills, being able to liaise and work with individuals at all levels of the organisation, and manage multiple stakeholder needs and involvement. Ability to influence and persuade others, including senior stakeholders, to understand and take a specific course of action when there is no reporting link. Excellent written, communication & presentation skills to all level of seniority, and the ability to be structured and organised, displaying ideas and concepts in a simple and effective way Ability to make decisions with often limited information or guidance, taking into account the needs of the situation, priorities, constraints and the availability of necessary information. Customer focused, always putting the needs of the customer first to ensure a superior NPS Sportswift Ltd T/A cardfactory

Job Introduction cardfactory are excited to announce a fantastic opportunity for a Application Support Analyst to join our growing IT team where you will focus on Supply Chain and Business Development. In this role, you'll provide application support and get involved in some testing. You'll be part of a team that handles various Microsoft technologies in Supply Chain and Business Development. You'll investigate and resolve complex application incidents and problems, implement functional application changes and releases aligned to the application roadmap and in accordance to agreed processes, and advise and educate the business on best practice use of the applications. In addition to this, you'll define and monitor the testing process to ensure everything is running smoothly and make future recommendations. Based at Junction 41 in Wakefield, with free parking and a flexible, hybrid way of working, this is a fantastic opportunity to make a real impact in our team. Colleagues are required to work in the office for a minimum of 1-2 days per week, with the expectation of additional attendance when needed. Role Responsibility Provide technical knowledge for both project and BAU Incidents. Provide 2nd/3rd line support for key business applications across the Card Factory Group Identify better operational working practises and contribute to and uphold best practice. Undertake technical problem management and root cause analysis. Ensure that all key systems are operational and where identified provide resolution or guidance to colleagues which drives the resolution of issues. Identify and suggest operational improvements. Support the delivery of key projects, collaborating with other colleagues and support partners as required. Provide technical expertise to other IT teams. The Ideal Candidate Exposure to ERP Systems (SAP S4/HANA, Microsoft Dynamics AX) and Data Transformation Platforms (Dell Boomi, SSIS, EDI). Experience with Ecommerce Platforms (Sales Force Commerce Cloud). Proficiency in Reporting Technologies (SSRS, Power BI). Strong problem-solving and troubleshooting skills. Highly organized, able to plan and implement technical changes and multiple tasks concurrently. Good technical documentation skills. Adaptable to meet changing business needs. Ability to discuss complex technical issues with non-technical audiences. Experience in system testing standards and procedures for all testing cycles. Good communication skills and experience working with a wide range of stakeholders. About the Company cardfactory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. Benefits 25% cardfactory colleague discount in-store and online Save As You Earn scheme Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together Discounted mobile phone contracts Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing Enhanced Family leave This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. No agencies, please. Sportswift Ltd T/A cardfactory

Store Location: The Terrace Merlins Walk Shopping Centre Carmarthen SA31 3BN Store Hours: 42.5 With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Role Responsibility You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Provide constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth. The Ideal Candidate You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience in leading and developing a team of colleagues. Be prepared to work towards KPIs in a fast-paced environment. About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy including our vision of becoming a true omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. Location: The Terrace Merlins Walk Shopping Centre Carmarthen, United Kingdom

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Role Responsibility You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store, harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Provide constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. The Ideal Candidate You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience in leading and developing a team of colleagues. Be prepared to work towards KPIs in a fast-paced environment. About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online. Financial Wellbeing Support Financial Education Tools. Salary Advance. Seasonal incentive schemes. Opportunity to apply for Retail Apprenticeships. Access to blended learning and development content. Discounts across 100's of UK retailers. Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing. This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

Store Location: 30 High Street, Dalkeith, Edinburgh, EH22 1HR Store Hours: 42.5 With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Role Responsibility You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store, harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth. The Ideal Candidate You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience in leading and developing a team of colleagues. Be prepared to work towards KPIs in a fast-paced environment. About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online. Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes. Opportunity to apply for Retail Apprenticeships. Access to blended learning and development content. Discounts across 100's of UK retailers. Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing. This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Role Responsibility You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store, harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviors with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Provide constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. The Ideal Candidate You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment, working collaboratively with wider stakeholders across the business. Have experience in leading and developing a team of colleagues. Be prepared to work towards KPIs in a fast-paced environment. About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy including our vision of becoming a true omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online. Financial Wellbeing Support Financial Education Tools. Salary Advance. Seasonal incentive schemes. Opportunity to apply for Retail Apprenticeships. Access to blended learning and development content. Discounts across 100's of UK retailers. Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing. This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Role Responsibility You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. The Ideal Candidate You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience in leading and developing a team of colleagues. Be prepared to work towards KPIs in a fast-paced environment. About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online. Financial Wellbeing Support Financial Education Tools. Salary Advance. Seasonal incentive schemes. Opportunity to apply for Retail Apprenticeships. Access to blended learning and development content. Discounts across 100's of UK retailers. Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing. This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

Store Location: Crewe Grand Junction Retail Park Store Hours: 42.5 With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. Role Responsibility You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do, you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train, and develop colleagues within your store, harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values and behaviors with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business. Providing constructive and beneficial feedback to the store team, District, and Regional Managers around store performance and business opportunities to encourage continual growth. The Ideal Candidate You will be as passionate about celebrating our customers' life moments as we are. Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business. Have experience in leading and developing a team of colleagues. Be prepared to work towards KPIs in a fast-paced environment. About the Company Card Factory is the UK's leading specialist retailer of greeting cards, dressings, and gifts with over one thousand stores across the UK and Ireland. In 2020, we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer. This strategy sees significant investment into our colleagues across the business, creating multiple opportunities to join a fast-paced environment and be part of our exciting journey. In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online. Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes. Opportunity to apply for Retail Apprenticeships. Access to blended learning and development content. Discounts across 100's of UK retailers. Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing. This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now. We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. Location: Card Factory Crewe Retail Park, United Kingdom