About the job We're looking for a skilled Senior Product Technologist to help us deliver safe, compliant, and high-quality products across in our gifting area. You'll play a key role in ensuring everything we create meets regulatory, brand, and sustainability standards, while supporting our broader commercial strategy. Working closely with buying, design, and our supplier base, you'll lead technical processes, solve problems, and drive continuous improvement across our range. In this role, you'll also act as a trusted deputy to the Head of Technical Compliance and Sustainable Sourcing, helping to shape and support business priorities. This is a hybrid role with 2-3 days per week in our Wakefield Head Office. What You'll Do Lead technical product development from concept to production, ensuring products are safe, compliant, and right first time. Manage risk assessments, testing, technical files, and regulatory compliance. Support buyers and suppliers with technical guidance, quality expectations, and clear communication. Review product labelling, manage supplier onboarding, and drive improvements through data and customer feedback. Anticipate regulatory changes and contribute to building a high-performance culture within the QA Technical team. What You'll Bring Extensive experience in a similar technical or product compliance-focused role Strong communication and stakeholder-management skills Solid technical expertise in materials and manufacturing Deep understanding of product compliance and regulatory requirements High attention to detail with sound, confident decision-making
Jul 13, 2026
Full time
About the job We're looking for a skilled Senior Product Technologist to help us deliver safe, compliant, and high-quality products across in our gifting area. You'll play a key role in ensuring everything we create meets regulatory, brand, and sustainability standards, while supporting our broader commercial strategy. Working closely with buying, design, and our supplier base, you'll lead technical processes, solve problems, and drive continuous improvement across our range. In this role, you'll also act as a trusted deputy to the Head of Technical Compliance and Sustainable Sourcing, helping to shape and support business priorities. This is a hybrid role with 2-3 days per week in our Wakefield Head Office. What You'll Do Lead technical product development from concept to production, ensuring products are safe, compliant, and right first time. Manage risk assessments, testing, technical files, and regulatory compliance. Support buyers and suppliers with technical guidance, quality expectations, and clear communication. Review product labelling, manage supplier onboarding, and drive improvements through data and customer feedback. Anticipate regulatory changes and contribute to building a high-performance culture within the QA Technical team. What You'll Bring Extensive experience in a similar technical or product compliance-focused role Strong communication and stakeholder-management skills Solid technical expertise in materials and manufacturing Deep understanding of product compliance and regulatory requirements High attention to detail with sound, confident decision-making
Store Location: Market Street Downpatrick Store Hours: 42.5 With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business Have experience inleading and developing a team of colleagues Be prepared to work towards KPIsin a fast-paced environment In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing Location Market Street The Market House Downpatrick, United Kingdom
Jul 02, 2026
Full time
Store Location: Market Street Downpatrick Store Hours: 42.5 With a real focus on customer experience and colleague development, our Store Managers are key to driving the success of our stores. As a store manager, you will be responsible for delivering commercial growth and developing a team culture of putting the customer at the heart of everything we do. The day to day You will have overall responsibility for the running of the store, focusing on customer experience, colleague development, and delivering commercial growth in line with our 5-year strategy. Putting the customer at the heart of everything we do you will develop a team of colleagues who live and breathe our customer promise and actively seek ways to delight our customers. You will coach, train and develop colleagues within your store harnessing their strengths and building on development areas. Be proactive in recruiting a team of Assistant Managers, Team Leaders, and Sales Assistants that reflect our values, behaviours with the required skill set to meet our business needs. Make commercial decisions around stock availability and merchandising. Actively seek contact with key stakeholders to gain a wider understanding of the business Providing constructive and beneficial feedback to the store team, District and Regional Managers around store performance and business opportunities to encourage continual growth. About You You will be as passionate about celebrating our customers' life moments as we are Have previous experience as a store manager within a retail environment working collaboratively with wider stakeholders across the business Have experience inleading and developing a team of colleagues Be prepared to work towards KPIsin a fast-paced environment In return, we offer a wide range of benefits to support your physical, mental, and financial well-being. 25% Card Factory colleague discount in-store and online Financial Wellbeing Support Financial Education Tools Salary Advance Seasonal incentive schemes Opportunity to apply for Retail Apprenticeships Access to blended learning and development content Discounts across 100's of UK retailers Employee Assistance Programme - access to tools to support mental, physical, and financial wellbeing Location Market Street The Market House Downpatrick, United Kingdom
About the job Data Protection Officer - cardfactory Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks.
Jun 24, 2026
Full time
About the job Data Protection Officer - cardfactory Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks.
# Head of Retail Operations About the jobIf you're excited by the idea of shaping how a retail business truly operates, this could be your next big move. We're looking for a Head of Retail Operations who can bring clarity, direction and energy to the way our stores run every day. You'll lead the specialist teams who make retail tick - from change delivery and communications to policies, routines and our retail helpdesk - ensuring every store has what it needs to succeed. You'll turn big picture strategy into simple, store ready delivery, championing operational excellence and making change feel seamless for colleagues. It's a role with real influence: you'll drive value for customers and teams, build a culture of accountability and keep Retail Operations future fit, agile and ready for whatever comes next. If you thrive on shaping strategy, elevating standards and enabling teams to deliver their best, you'll make a significant impact here. This is a hybrid role, with 2-3 days each week spent at our Wakefield head office. What you will be doing You'll shape how Retail Operations runs today and how it evolves for the future. Working closely with the Central Operations Senior Leadership Team, you'll turn long term strategy into a clear, deliverable plan that aligns teams behind the right priorities. You'll set the roadmap, define the measures that matter and create a culture where people understand what they're here to deliver and feel empowered to do it well. You'll lead operational excellence across the estate, ensuring everything we ask stores to do is practical, aligned to capacity and genuinely adds value. From activity planning and communications to policies, routines and process simplification, you'll make sure stores receive clear guidance, simple ways of working and change that lands smoothly. You'll collaborate across the business to keep operations efficient, future fit and responsive to the needs of colleagues and customers. You'll sponsor major change programmes, ensuring they're store ready, well tested and deliver the benefits they promise. You'll also oversee our Retail Helpdesk, ensuring stores receive fast, effective support and that insights from issues help us continually improve. As a senior leader, you'll build and develop a high performing Retail Operations team, champion collaboration and create opportunities for colleagues to grow across both central and field roles. You'll set high standards, celebrate success and help shape an operation that enables stores to deliver brilliantly every day. What we're looking for Significant senior leadership experience inmulti siteretail or retail operations, with a strongtrack recordof leadingcross functionalteams. Proven accountability for P&L and operational budgets, with experience deliveringlarge scalechange in afast pacedretail environment. Demonstrated ability to drive measurable improvements in efficiency, storeexecutionand colleague experience. Strong strategic planning capability, with confidence in capacity planning,budgetingand commercialdecision making. Excellent stakeholder management,communicationand influencing skills, with the ability to simplify complexity and make clear,timelydecisions. Technologically confident, with acontinuous improvementmindset and a focus on smarter, more efficient ways of working. Anenterprise firstthinker who champions store success, bringsfuture focusedand commercially astute thinking and stays composed under pressure. A visible, decisive leader who builds trust, drivesmomentumand developshigh performingteams through coaching,supportand clear accountability. Someone who brings energy,simplicityand strategic clarity to complex challenges, unlocking potential in others and elevating team performance. No agencies please! following content displays a map of the job's location.+ Leaflet OpenStreetMap contributors Head of Retail Operations Salary Competitive salary and benefits package Frequency Annual Job Reference cardfac/TP 31888 Contract Type Permanent Working Hours 37.5 Closing Date 26 June, 2026 Location Century House Brunel Road Wakefield 41 Industrial Estate, United Kingdom Posted on 27 May, 2026
May 31, 2026
Full time
# Head of Retail Operations About the jobIf you're excited by the idea of shaping how a retail business truly operates, this could be your next big move. We're looking for a Head of Retail Operations who can bring clarity, direction and energy to the way our stores run every day. You'll lead the specialist teams who make retail tick - from change delivery and communications to policies, routines and our retail helpdesk - ensuring every store has what it needs to succeed. You'll turn big picture strategy into simple, store ready delivery, championing operational excellence and making change feel seamless for colleagues. It's a role with real influence: you'll drive value for customers and teams, build a culture of accountability and keep Retail Operations future fit, agile and ready for whatever comes next. If you thrive on shaping strategy, elevating standards and enabling teams to deliver their best, you'll make a significant impact here. This is a hybrid role, with 2-3 days each week spent at our Wakefield head office. What you will be doing You'll shape how Retail Operations runs today and how it evolves for the future. Working closely with the Central Operations Senior Leadership Team, you'll turn long term strategy into a clear, deliverable plan that aligns teams behind the right priorities. You'll set the roadmap, define the measures that matter and create a culture where people understand what they're here to deliver and feel empowered to do it well. You'll lead operational excellence across the estate, ensuring everything we ask stores to do is practical, aligned to capacity and genuinely adds value. From activity planning and communications to policies, routines and process simplification, you'll make sure stores receive clear guidance, simple ways of working and change that lands smoothly. You'll collaborate across the business to keep operations efficient, future fit and responsive to the needs of colleagues and customers. You'll sponsor major change programmes, ensuring they're store ready, well tested and deliver the benefits they promise. You'll also oversee our Retail Helpdesk, ensuring stores receive fast, effective support and that insights from issues help us continually improve. As a senior leader, you'll build and develop a high performing Retail Operations team, champion collaboration and create opportunities for colleagues to grow across both central and field roles. You'll set high standards, celebrate success and help shape an operation that enables stores to deliver brilliantly every day. What we're looking for Significant senior leadership experience inmulti siteretail or retail operations, with a strongtrack recordof leadingcross functionalteams. Proven accountability for P&L and operational budgets, with experience deliveringlarge scalechange in afast pacedretail environment. Demonstrated ability to drive measurable improvements in efficiency, storeexecutionand colleague experience. Strong strategic planning capability, with confidence in capacity planning,budgetingand commercialdecision making. Excellent stakeholder management,communicationand influencing skills, with the ability to simplify complexity and make clear,timelydecisions. Technologically confident, with acontinuous improvementmindset and a focus on smarter, more efficient ways of working. Anenterprise firstthinker who champions store success, bringsfuture focusedand commercially astute thinking and stays composed under pressure. A visible, decisive leader who builds trust, drivesmomentumand developshigh performingteams through coaching,supportand clear accountability. Someone who brings energy,simplicityand strategic clarity to complex challenges, unlocking potential in others and elevating team performance. No agencies please! following content displays a map of the job's location.+ Leaflet OpenStreetMap contributors Head of Retail Operations Salary Competitive salary and benefits package Frequency Annual Job Reference cardfac/TP 31888 Contract Type Permanent Working Hours 37.5 Closing Date 26 June, 2026 Location Century House Brunel Road Wakefield 41 Industrial Estate, United Kingdom Posted on 27 May, 2026
Card Factory is seeking a Head of Retail Operations to shape and enhance the retailer's operational performance. This hybrid position requires collaboration with the Central Operations Senior Leadership Team to ensure seamless and effective store operations. Key responsibilities include overseeing operational excellence, leading large-scale changes, and developing a high-performing team. The ideal candidate possesses extensive experience in retail operations and strong leadership skills. A competitive salary and benefits package is offered.
May 31, 2026
Full time
Card Factory is seeking a Head of Retail Operations to shape and enhance the retailer's operational performance. This hybrid position requires collaboration with the Central Operations Senior Leadership Team to ensure seamless and effective store operations. Key responsibilities include overseeing operational excellence, leading large-scale changes, and developing a high-performing team. The ideal candidate possesses extensive experience in retail operations and strong leadership skills. A competitive salary and benefits package is offered.
Card Factory is seeking a Regional Manager to inspire retail teams across Hertfordshire and London. With a focus on delivering exceptional customer experiences, the successful candidate will lead store performance, coach team members, and implement retail strategies. Applicants should have a strong background in retail leadership and a passion for nurturing talent. The role offers a competitive salary of £56,050.35 annually and requires the candidate to manage multiple priorities effectively.
May 30, 2026
Full time
Card Factory is seeking a Regional Manager to inspire retail teams across Hertfordshire and London. With a focus on delivering exceptional customer experiences, the successful candidate will lead store performance, coach team members, and implement retail strategies. Applicants should have a strong background in retail leadership and a passion for nurturing talent. The role offers a competitive salary of £56,050.35 annually and requires the candidate to manage multiple priorities effectively.
# Regional Manager About the jobThis is your chance to lead with purpose, inspire teams, and shape the future of card and gifting retail in one of the UK's most beautiful regions. What you'll be doing: You'll inspire and guide retail teams to deliver brilliant customer experiences, drive performance, and keep operations running smoothly. From coaching Store Managers and recruiting new talent to rolling out our retail strategy and spotting growth opportunities, you'll play a key role in shaping the future of card and gifting retail across the region. What we're looking for: Proven experience leading retail teams and delivering strong results Commercially aware with a strategic, growth-focused mindset A natural coach who inspires and develops others Confident managing multiple priorities and stakeholders Passionate about retail and ready to make a meaningful impactNo Agencies please!At c ardfactory , we're all about making moments matter - whether it's a birthday, anniversary, or just a little "thinking of you". As our new Regional Manager for Hertfordshire and London / East London , you'll lead a network of stores that help customers connect, celebrate, and show they care.The following content displays a map of the job's location. (C) OpenStreetMap contributors Regional Manager Salary £56050.35 Frequency Annual Job Reference cardfac/TP 31889 Contract Type Permanent Working Hours 40 Closing Date 26 June, 2026 Location Card Factory, United Kingdom Posted on 27 May, 2026
May 30, 2026
Full time
# Regional Manager About the jobThis is your chance to lead with purpose, inspire teams, and shape the future of card and gifting retail in one of the UK's most beautiful regions. What you'll be doing: You'll inspire and guide retail teams to deliver brilliant customer experiences, drive performance, and keep operations running smoothly. From coaching Store Managers and recruiting new talent to rolling out our retail strategy and spotting growth opportunities, you'll play a key role in shaping the future of card and gifting retail across the region. What we're looking for: Proven experience leading retail teams and delivering strong results Commercially aware with a strategic, growth-focused mindset A natural coach who inspires and develops others Confident managing multiple priorities and stakeholders Passionate about retail and ready to make a meaningful impactNo Agencies please!At c ardfactory , we're all about making moments matter - whether it's a birthday, anniversary, or just a little "thinking of you". As our new Regional Manager for Hertfordshire and London / East London , you'll lead a network of stores that help customers connect, celebrate, and show they care.The following content displays a map of the job's location. (C) OpenStreetMap contributors Regional Manager Salary £56050.35 Frequency Annual Job Reference cardfac/TP 31889 Contract Type Permanent Working Hours 40 Closing Date 26 June, 2026 Location Card Factory, United Kingdom Posted on 27 May, 2026
