Gibson Specialist Technical Services Ltd

We have overtime and a bonus scheme. Company Overview Gibson Specialist Technical Services is a dedicated provider of technical solutions in Bridgend, serving Welsh Government, housing associations, and local councils. Our expertise spans external wall insulation, commercial and domestic heating, and renewable technology, reflecting our commitment to quality and sustainability. We have been trading for 60 years and are a third generation owned and run family company. Summary We are seeking a skilled Technical Air Source Heat Pump Engineer (ASHP) to join our team in Bridgend. This role is vital in delivering high-quality heating and insulation services that support our mission to improve energy efficiency and comfort for our clients. The ideal candidate will contribute technical expertise and a proactive approach to our projects. You'll work across domestic (and light commercial, if applicable) ASHP systems, helping ensure installs are completed to a high standard and then perform as designed in the real world. Responsibilities Commission and set up ASHP systems (mono/block and split, where applicable), including: Weather compensation, flow temperature strategy, pump settings, zoning, DHW priorities System flushing, filling, dosing, balancing, and performance verification Technical diagnostics and fault-finding: Low performance, short cycling, noise/vibration issues, freezing, sensor/control faults Hydraulics (flow rates, airlocks, pipework restrictions), electrical faults, comms errors Optimisation and handover Fine-tune systems for efficiency, comfort and reliability; create clear customer handovers Provide feedback to design/estimation for continuous improvement Technical support Support installation engineers with on-site and phone-based troubleshooting Liaise with manufacturer tech support and manage warranty processes where required Documentation Complete commissioning sheets, photos, as-fitted notes, and service reports Ensure compliance with relevant standards and internal QA processes Qualifications Proven experience as a Heating Engineer or similar role. Strong knowledge of heating systems, plumbing, and mechanical components. Ability to read technical drawings and schematics. Proficiency with hand tools, power tools Excellent problem-solving skills and attention to detail. Valid driving license is preferred but not essential. Good physical fitness for heavy lifting and manual tasks. Relevant certifications or qualifications in heating or plumbing are advantageous. Desirable (highly valued) F-Gas (if you work on split systems / refrigerant circuits) NVQ Level 2/3 Plumbing & Heating (or equivalent) 18th Edition / relevant electrical qualification Unvented Hot Water (G3) Manufacturer training/certifications (e.g., Vaillant, Daikin, Mitsubishi, Samsung, NIBE, Panasonic) Experience with heat loss, emitter sizing, or system design (even if not your main role) Join Our TeamReady to bring your expertise to a company that values quality craftsmanship? Apply now and become part of Gibson Specialist Technical Services' dedicated team committed to making a difference in our community! Job Type: Full-time Pay: From £38,480.00 per year Benefits: Company car Company events Company pension Employee discount Experience: ASHP : 2 years (preferred) Licence/Certification: drivers licence (required) Work Location: In person