Charles Hurst Group

Location Belfast, Northern Ireland, United Kingdom About Us We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we're committed to recognising the valuable contribution each person makes. That's why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work. Service Advisor - Sydenham Tyres Wholesale Department Hours: Monday-Thursday 8.00am-5.00pm, Friday 8.00am-4.00pm, Saturday 8am-12pm (on a rota basis) Salary: £29,000 basic salary (OTE up to £35,000) We're on the lookout for a Service Advisor to join our busy and friendly team at Sydenham Wholesale Tyre Centre. As a key member of our aftersales department, you'll play a vital role in delivering an exceptional customer experience from start to finish. You'll report directly to our Trade Sales Manager Lynda, who will support your ongoing development and help you gain valuable experience in the fast paced automotive wholesale environment. This is an exciting opportunity for someone who enjoys working with people, thrives on delivering great service, and is eager to grow their career within one of the most trusted names in the industry. What You'll Be Doing As a wholesale tyre service advisor, you will be selling tyres in large quantities to businesses such as garages, car dealerships, and other retailers, rather than directly to individual consumers. Your role will involve building relationships with business clients, understanding their needs for different types of vehicles, managing inventory, organising deliveries, inventory administration, and providing expert advice on brands and performance to help businesses make profitable purchasing decisions. You will also work alongside our retail side of the business to ensure customer satisfaction. There is also potential to learn and evolve into purchasing tyre stock from our wholesale suppliers. What We're Looking For You'll be someone with energy, enthusiasm, and a genuine passion for delivering great customer service. Strong communication skills and the ability to build rapport quickly are essential. You may already have experience in the automotive industry, or perhaps you've worked in another customer facing sector such as retail or banking-what matters most is your positive attitude and desire to help people. Experience using Kerridge / ADP or similar dealer systems would be an advantage but not a requirement. Core Benefits Competitive salaries with structured pay scales and progression as you grow within the business Generous annual leave that increases with your length of service Enhanced family leave, including 6 months' full pay for maternity and adoption leave, and 2 weeks' full pay for paternity leave Access to Techscheme for discounted technology purchases with flexible payments Eyecare vouchers to help cover vision care needs Smart Health - 24/7 access to GP services to support your mental and physical wellbeing Dental insurance for everyday dental care and unexpected treatments Optional critical illness cover for peace of mind during life's most challenging moments Financial Wellbeing MyView PayNow - access a portion of your pay as you earn, with features to stream, save, and track your money through a user friendly app Free will writing services to help plan for the future Flexible life assurance options and partner life assurance for added protection Discounted gym memberships to support an active lifestyle Travel insurance to help you explore with confidence Access to home and technology vouchers Beyond card and a wide range of exclusive retail and lifestyle discounts Commitment to Development We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels. Equal Opportunities Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. Employment Checks If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date. Data Privacy We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.