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£10,051 - £10,524 pa The Position: We're looking for a Customer Journey Co-Ordinator. The Customer Journey Co-Ordinator plays a central role in managing all student recruitment enquiries and applications, to the point of enrolment. What Skills Are We Looking For To be able to provide prospective and progressing students with information and general advice on courses, progression pathways, career options and future job possibilities To maintain recruitment systems for tracking, processing and monitoring student enquiries, applications, interviews and offers To ensure accurate data entry that is compliant with audit requirements and data protection legislation Responsibilities For The Role To understand and support all the College's recruitment targets (all funded and full cost), set out in the curriculum plan and the medium-term business plan Work flexibly as part of the Student Experience team to provide support and guidance throughout the year, including Interview Sessions, Open Events, Tasters and Enrolment. To work closely with the Campaign Leads in Marketing to ensure a joined up approach to promotion of courses To develop a positive rapport with the curriculum teams to ensure support is provided in line with recruitment issues The Location: The site is based in Wigston. If you would like to have an informal chat about the role, please contact Katie Iwaniw Quinn to arrange a quick call by emailing: Why Should You Apply? The pay range we're offering is £10,051 - £10,524 pa Access to Local Government Pension Scheme with generous Employer Pension contribution We offer great staff development opportunities Family friendly policies and procedures Equality, diversity, and inclusion are integral to everything that we do. We are committed to these values, and they are central to our mission. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment, please contact the recruiting manager. We aim to support our employees in achieving a healthy work life balance. We recognize that many of our employees have responsibilities and are committed to providing support for our employees. We are working hard to support flexible and new ways of working where possible and offer a wide range of benefits. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references. Shortlisting Process Each question is scored by a minimum of 2 people on the interview panel. Those applicants with the highest overall score and meet the essential criteria for the role, will progress through to the interview stage and then their application form will be considered too.

The Learning Support team are seeking to appoint an Administrators to join them in providing a range of high-quality support to the Learner Services Team and wider college at our Stephenson College. You will support the learner services team in all aspects of administrative duties. This will include, financial administration, SEND student support, general administrative tasks. You should have at least 12 months of experience of working within an administrative role, ideally in an educational or business setting. You mustpossess at least a Level 2 qualification, GCSE grade 4 or above (or equivalent) in Maths and English. The ideal candidate will have a flexible and can-do approach, be committed to teamwork and have a positive approach towards all staff and learners. Your excellent communication skills will enable you to work effectively with a range of students and staff and across a range of administrative disciplines. Loughborough College Group is formed of Brooksby College, Loughborough College, Stephenson College and IGNITE Performing Arts. We have a vast curriculum across campus's offering challenging and engaging learning experiences for our students. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. Loughborough College Group is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of the college. We are proud to have achieved the Investor in Diversity award and we actively encourage applications from individuals who are currently under-represented and from all areas of the community. Alongside this, we are a disability confident employer, and we welcome everyone to consider becoming a part of our journey. As well as our commitment to your professional and personal development, we also offer a generous benefits package including: A competitive pension scheme Cycle-to-work scheme On-site parking Access to healthcare scheme Subsided nursery fees Up to 25 days annual leave per year Additional annual leave available Generous Maternity/Paternity pay Fantastic CPD and inclusive resources for development Well-being hours Opportunities of volunteering within local community and charities We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. Loughborough College Group is committed to safeguarding and promoting the welfare of all students and expects all staff to share this commitment. Please note, all successful applicants will be subject to an enhanced DBS check.

£26,732 - £29,199 The Position: We're looking for a Contract and Facilities Officer NWSLC is dedicated to providing high-quality education and a vibrant campus experience. With a rich history and commitment to excellence, we are seeking a dynamic College Contract and Facilities Manager to join our Estates team and play a crucial role in maintaining and enhancing our campus facilities. What Skills Are We Looking For A multitasker - you must be able to work on various priorities at the same time An excellent communicator- you must be able to communicate clearly with a range of internal and external stakeholders A completer - you need to be able to get the job done, on time and in budget Responsibilities For The Role As the College Contract and Facilities Officer, you will be supporting the Contracts and Facilities Manager overseeing contractors success, arranging remedial works/surveys and ensuring compliance is being met. You will work closely with various suppliers, contractors and internal teams to ensure the efficient operation and maintenance of our facilities, contributing to the overall success and reputation of NWSLC. The Location: The role is based at Nuneaton, but the role involves coverage and travel to all sites. If you would like to have an informal chat about the role, please contact Holly Bell, Contractor and Facilities Manager, . Why Should You Apply? The pay range we're offering is Pay Scale 21-24, Grade F - £26,732 - £29,199 We offer great holidays and access to the Local Government Pension We offer great staff development opportunities including the opportunity to take your CIM Family friendly policies and procedures Equality, diversity, and inclusion are integral to everything that we do. We are committed to these values, and they are central to our mission. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment, please contact the recruiting manager. We aim to support our employees in achieving a healthy work-life balance. We recognise that many of our employees have responsibilities and are committed to providing support for our employees. We are working hard to support flexible and new ways of working where possible and offer a wide range of benefits. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references'.

Receptionist Part Time Wigston Term Time £11,899 - £12,459 The Position: We're looking for a Part Time Receptionist - Customer Services and Support at our Wigston campus. 19 hours per week (42 weeks a year) North Warwickshire and South Leicestershire College is one of the largest and most successful colleges in the region. The College understands the importance of recruiting talented and passionate staff that are central to all College achievements and are the driving force in the success of our learners. Requirements For The Role Experience working in similar role. Good interpersonal and communication skills. To be competent using Microsoft packages Commitment to teamwork within the college community The ability to use your own initiative, and to work well within a team. The ability to remain calm when working in a busy environment. Responsibilities For The Role Provide a professional and welcoming front-of-house service, ensuring the area remains well-presented while delivering high standards of customer care and promoting equality and inclusivity for all students and visitors. Assist with the operation of access control systems for security purposes, including the management of door and lift passes as required. Ensure that all visitors and contractors attending campus are signed in and are provided with an appropriate coloured lanyard, and are made aware of relevant site safety information Operate the College switchboard, ensuring all incoming calls are answered promptly and directed to the appropriate department in a timely manner. Liaise professionally with staff, students, and other College stakeholders, using telephone and computer systems or providing face-to-face support as appropriate. Liaise with site security, duty managers, safeguarding and other college staff to ensure behaviour standards and college values are maintained within reception areas Support learners in accessing College services, including Financial Support, Counselling, Careers, safeguarding, and additional support services, arranging appointments where required. Supporting Admissions to ensure the completion of full/part-time and apprenticeship enrolment processes, including but not limited to the issuing of student lanyards and id cards where appropriate Oversee and coordinate the administration of college trip and college bus payments, along with other student-related payments where appropriate (including performance tickets, treatments and course fees), ensuring accurate recording and tracking processes are in place. Assist the bursary team with the distribution of payments, kit, materials bus passes; liaising with tutors, finance and curriculum teams to ensure smooth operations and up to date information Manage and administer petty cash, ensuring accurate recording, secure handling of funds, timely reconciliation and compliance with financial procedures and audit requirements Ensure all approved College marketing materials are appropriately displayed and readily available for both current and prospective customers. Providing basic course information and signposting to prospective students, liaising with other college departments as required to progress queries Assist in managing lost property, ensuring all procedures are correctly followed. Assist with the processing of incoming and outgoing post, ensuring timely distribution and accurate record-keeping. Assist with arranging minibus and taxi bookings as needed Provide support at other College campus locations as needed. The Location: The position is based at our new Grayson Place campus in Nuneaton, though cover may be required at other campuses on occasion. Why Should You Apply? The pay range we're offering is £11,899 - £12,459 Access to Local Government Pension Scheme with generous Employer Pension contribution We offer great staff development opportunities Family friendly policies and procedures As part of the application process, you'll be asked to complete a series of shortlisting questions. To strengthen your application, we recommend linking your answers directly to the person specification outlined in the job description. Equality, diversity, and inclusion are integral to everything that we do. We are committed to these values, and they are central to our mission. We're committed to finding reasonable adjustments for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. If you'd like to request a reasonable adjustment, please contact the recruiting manager. We aim to support our employees in achieving a healthy work-life balance. We recognise that many of our employees have responsibilities and are committed to providing support for our employees. We are working hard to support flexible and new ways of working where possible and offer a wide range of benefits. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references'. Shortlisting Process Each question is scored by a minimum of 2 people on the interview panel. Those applicants with the highest overall score and meet the essential criteria for the role will progress through to the interview stage and then their application form will be considered too.

Stephenson College is seeking an Administrator to join the Learning Support team at Stephenson College in Loughborough. You will support the Learner Services Team in all administrative duties, including financial administration, SEND student support, and general tasks. The role requires at least 12 months in an administrative position, and a Level 2 qualification (GCSE 4+ in Maths and English). A flexible, collaborative approach and excellent communication with students and staff are essential.