As a member of the MacLeod Estate team, you will provide our trademark warm Highland Welcome to our visitors. Prep, serve and sell delicious hot and cold food, pastries, scones, and other home baked produce. Oversee the daily opening and closing cafe kitchen procedures and food hygiene protocols. Assist with recording and ordering stock, monitoring freezer storage temperatures and any other tasks requested by the Cafe Manager. This role involves regular weekend and Bank Holiday working in a busy heritage attraction. Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Estate which are outwith this remit. KNOWLEDGE, SKILLS AND EXPERIENCE: Knowledge: Essential Basic Food Hygiene Certificate. Cooking and baking qualifications and experience Some experience of till operation. Skills & Qualifications: Essential Excellent verbal communication skills Good organiser and team leader Able to cope with varying pressures Able to work alone and use his or her own initiative Comfortable selling Customer focussed and confident with people Punctual Desirable Good written communication skills Experience: Essential Has worked as part of a team. Proven ability in carrying out instructions. Has experience in dealing with and diffusing issues with the public and staff in face-to-face situations. Able to field complaints. Cash handling experience. Desirable Confident operating small portable appliances (e.g. Food Blender)
Jan 18, 2026
Contractor
As a member of the MacLeod Estate team, you will provide our trademark warm Highland Welcome to our visitors. Prep, serve and sell delicious hot and cold food, pastries, scones, and other home baked produce. Oversee the daily opening and closing cafe kitchen procedures and food hygiene protocols. Assist with recording and ordering stock, monitoring freezer storage temperatures and any other tasks requested by the Cafe Manager. This role involves regular weekend and Bank Holiday working in a busy heritage attraction. Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Estate which are outwith this remit. KNOWLEDGE, SKILLS AND EXPERIENCE: Knowledge: Essential Basic Food Hygiene Certificate. Cooking and baking qualifications and experience Some experience of till operation. Skills & Qualifications: Essential Excellent verbal communication skills Good organiser and team leader Able to cope with varying pressures Able to work alone and use his or her own initiative Comfortable selling Customer focussed and confident with people Punctual Desirable Good written communication skills Experience: Essential Has worked as part of a team. Proven ability in carrying out instructions. Has experience in dealing with and diffusing issues with the public and staff in face-to-face situations. Able to field complaints. Cash handling experience. Desirable Confident operating small portable appliances (e.g. Food Blender)
As a member of the cafe team, you will provide our trademark warm Highland Welcome to our customers in a busy catering hub. Assist with the food prep, presentation, serving and selling of hot and cold drinks, sandwiches, snacks and hot meals. You are accountable for maintaining exceptional standards of customer service as part of delivering the 5 visitor experience our customers expect. You will be responsible for daily cash handling, opening up and closing down procedures at the beginning and end of each trading day, recording stock, monitoring temperatures of fridge freezers, and other tasks as requested by the Cafe Manager. This role involves regular weekend and Bank Holiday working. Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Estate. KNOWLEDGE, SKILLS AND EXPERIENCE: Knowledge: Essential Basic Food Hygiene Certificate. Some experience of till operation. Self-Motivated, enthusiastic, dynamic and energetic. Interest in and knowledge of Dunvegan Castle & Gardens essential Skills & Qualifications: Essential Excellent verbal communication skills Good organiser with a can-do attitude Customer focussed and able to remain calm under pressure Able to work alone and use initiative Comfortable selling, and actively cross promoting other business areas of the estate. Desirable Good verbal communication skills Experience: Essential Has worked as part of a team. Proven ability in carrying out instructions. Has experience in dealing with the public in face-to-face situations. Able to field complaints. Cash handling experience. Desirable Confident operating small portable appliances such as blenders and coffee machines etc.
Jan 18, 2026
Contractor
As a member of the cafe team, you will provide our trademark warm Highland Welcome to our customers in a busy catering hub. Assist with the food prep, presentation, serving and selling of hot and cold drinks, sandwiches, snacks and hot meals. You are accountable for maintaining exceptional standards of customer service as part of delivering the 5 visitor experience our customers expect. You will be responsible for daily cash handling, opening up and closing down procedures at the beginning and end of each trading day, recording stock, monitoring temperatures of fridge freezers, and other tasks as requested by the Cafe Manager. This role involves regular weekend and Bank Holiday working. Occasionally situations may arise that require the post holder to perform other duties or tasks as may be reasonably requested by the Estate. KNOWLEDGE, SKILLS AND EXPERIENCE: Knowledge: Essential Basic Food Hygiene Certificate. Some experience of till operation. Self-Motivated, enthusiastic, dynamic and energetic. Interest in and knowledge of Dunvegan Castle & Gardens essential Skills & Qualifications: Essential Excellent verbal communication skills Good organiser with a can-do attitude Customer focussed and able to remain calm under pressure Able to work alone and use initiative Comfortable selling, and actively cross promoting other business areas of the estate. Desirable Good verbal communication skills Experience: Essential Has worked as part of a team. Proven ability in carrying out instructions. Has experience in dealing with the public in face-to-face situations. Able to field complaints. Cash handling experience. Desirable Confident operating small portable appliances such as blenders and coffee machines etc.
Dunvegan Castle & Gardens is an iconic part of Scotland s heritage at the heart of the 41,000-acre MacLeod Estate on the Isle of Skye. As the ancestral home of the Chiefs of Clan MacLeod for 800 years, Dunvegan is a multi-award-winning 5 heritage attraction, acting as a magnet for an average 180,000 visitors per year. As a major visitor attraction on the island, we operate with a diverse and friendly team who share our passion to preserve, develop and share this unique part of Highland history with our visitors. We are looking for a self-motivated Retail Sales Assistant to join our team to enhance the operational performance of our busy Retail department. As someone who enjoys dealing with people, your mission is to deliver our trademark warm Highland Welcome alongside a 5 customer service experience. QUALIFICATIONS: Experience in a customer-focused position in a dynamic working environment Strong interpersonal and communication skills Good general education (GSCE or equivalent) Computer literacy Word, Excel, Retail Stock Monitoring Systems Cash handling and till experience. Training will be provided DESIRED SKILLS & EXPERIENCE: Customer-focused personality with strong interpersonal and communication skills Interest in retail sales and Highland history Ability to multi-task and resolve issues under pressure Adaptability. This is a varied and interesting role which requires a flexible approach Some experience working in a cultural or heritage environment A foreign language skill is not required but is desirable
Jan 15, 2026
Contractor
Dunvegan Castle & Gardens is an iconic part of Scotland s heritage at the heart of the 41,000-acre MacLeod Estate on the Isle of Skye. As the ancestral home of the Chiefs of Clan MacLeod for 800 years, Dunvegan is a multi-award-winning 5 heritage attraction, acting as a magnet for an average 180,000 visitors per year. As a major visitor attraction on the island, we operate with a diverse and friendly team who share our passion to preserve, develop and share this unique part of Highland history with our visitors. We are looking for a self-motivated Retail Sales Assistant to join our team to enhance the operational performance of our busy Retail department. As someone who enjoys dealing with people, your mission is to deliver our trademark warm Highland Welcome alongside a 5 customer service experience. QUALIFICATIONS: Experience in a customer-focused position in a dynamic working environment Strong interpersonal and communication skills Good general education (GSCE or equivalent) Computer literacy Word, Excel, Retail Stock Monitoring Systems Cash handling and till experience. Training will be provided DESIRED SKILLS & EXPERIENCE: Customer-focused personality with strong interpersonal and communication skills Interest in retail sales and Highland history Ability to multi-task and resolve issues under pressure Adaptability. This is a varied and interesting role which requires a flexible approach Some experience working in a cultural or heritage environment A foreign language skill is not required but is desirable
Dunvegan Castle & Gardens is an iconic part of Scotland s heritage at the heart of the 41,000-acre MacLeod Estate on the Isle of Skye. As the ancestral home of the Chiefs of Clan MacLeod for 800 years, Dunvegan is a multi-award-winning 5 heritage attraction, acting as a magnet for an average 180,000 visitors per year. As a major visitor attraction on the island, we operate with a diverse and friendly team who share our passion to preserve, develop and share this unique part of Highland history with our visitors. We are looking for Castle Guides & Visitor Assistants to join our team and welcome visitors during the season. Your daily tasks will vary from answering visitors questions and sharing your knowledge about the castle and its history, to ensuring the safety of the castle and its collection, overseeing crowd management and visitor flow in the castle. This role is varied and involves taking groups on castle guided tours, queue busting at the Castle Ticket Office and some cleaning duties. We expect you to be a welcoming, self-motivated, and practical individual with the ability to remain calm under pressure and manage high visitor volumes while at the same time ensuring the castle collection is secure and reducing the possibility of any damage caused by visitors inside the castle. The ideal candidate will have excellent front of house and communication skills. Training will be provided regarding the castle, its history and collection, IT systems, but a personal interest in Highland history in general is desirable, especially as you will be asked questions by visitors. QUALIFICATIONS: Experience in a customer-focused position in a dynamic working environment Strong interpersonal and communication skills. Good general education (GSCE or equivalent). Cash handling and till experience. Training will be provided. A valid driving license. DESIRED SKILLS: Customer-focused personality with strong interpersonal and communication skills. Interest in history, conservation, and historic buildings Ability to multi-task and resolve issues under pressure. Adaptability. This is a varied and interesting role which requires a flexible approach. Some experience working in a cultural or heritage environment. A foreign language skill is not required but is desirable. Staff accommodation may be available depending on role and availability. The closing date for applications is 28 February 2026 with variable start dates depending on the department . Due to the high numbers of applications that we receive, we regret that only those applicants short-listed for interview will be contacted. To apply for these roles, please email your CV and a covering letter stating why you fit the job criteria.
Jan 09, 2026
Contractor
Dunvegan Castle & Gardens is an iconic part of Scotland s heritage at the heart of the 41,000-acre MacLeod Estate on the Isle of Skye. As the ancestral home of the Chiefs of Clan MacLeod for 800 years, Dunvegan is a multi-award-winning 5 heritage attraction, acting as a magnet for an average 180,000 visitors per year. As a major visitor attraction on the island, we operate with a diverse and friendly team who share our passion to preserve, develop and share this unique part of Highland history with our visitors. We are looking for Castle Guides & Visitor Assistants to join our team and welcome visitors during the season. Your daily tasks will vary from answering visitors questions and sharing your knowledge about the castle and its history, to ensuring the safety of the castle and its collection, overseeing crowd management and visitor flow in the castle. This role is varied and involves taking groups on castle guided tours, queue busting at the Castle Ticket Office and some cleaning duties. We expect you to be a welcoming, self-motivated, and practical individual with the ability to remain calm under pressure and manage high visitor volumes while at the same time ensuring the castle collection is secure and reducing the possibility of any damage caused by visitors inside the castle. The ideal candidate will have excellent front of house and communication skills. Training will be provided regarding the castle, its history and collection, IT systems, but a personal interest in Highland history in general is desirable, especially as you will be asked questions by visitors. QUALIFICATIONS: Experience in a customer-focused position in a dynamic working environment Strong interpersonal and communication skills. Good general education (GSCE or equivalent). Cash handling and till experience. Training will be provided. A valid driving license. DESIRED SKILLS: Customer-focused personality with strong interpersonal and communication skills. Interest in history, conservation, and historic buildings Ability to multi-task and resolve issues under pressure. Adaptability. This is a varied and interesting role which requires a flexible approach. Some experience working in a cultural or heritage environment. A foreign language skill is not required but is desirable. Staff accommodation may be available depending on role and availability. The closing date for applications is 28 February 2026 with variable start dates depending on the department . Due to the high numbers of applications that we receive, we regret that only those applicants short-listed for interview will be contacted. To apply for these roles, please email your CV and a covering letter stating why you fit the job criteria.
To ensure the smooth day-to-day running of all operations at the Glenbrittle Campsite, including tent/hook-up pitch sales, check-in, site cleanliness and maintenance, security and retail operations. To open the café, shop and campsite each duty day, ensuring a 24-hr security presence and give our trademark warm Highland Welcome to our campers at check-in. Provide our maps and information about the site to our visitors, surrounding area and detailed up-to-date weather reports for climbers to be displayed daily in the Information Centre. Ensure the campsite shop and café are well-stocked and merchandised attractively, and the outside phone box is operational. Achieve consistently high standards of service in timely preparation of food, drinks and Cuillin Coffee, maintaining and enhancing our brand reputation and increasing our sales on site. To make sure the campsite, toilets/shower block and shop are presented to a high standard; kept clean and litter-free at all times. KNOWLEDGE, SKILLS AND EXPERIENCE: Knowledge: The post holder will be educated to GCSE or equivalent standard, with a good level of practical expertise, literacy and numeracy. Sound knowledge of maintenance of domestic level appliances. Contractors are used for main repairs. Understanding of health and safety issues relating to the post and good practice in a working environment. Skills : High level of self-motivation and scrupulous cash-handling/till operation essential. Current clean driving licence. A people person. Tactful and able to engage and communicate with people from a diverse range of backgrounds. Able to engage with visitors and actively promote retail sales and marketing/cross promotion of other MacLeod Estate visitor attractions. Able to undertake risk assessments for the day-to-day tasks associated with this post. Attention to detail in keeping the whole site clean, litter-free and attractive to the visitors. Calm, patient and diplomatic under pressure. Experience: Experience in a similar role, preferably in a remote location desirable. Experience of retail, catering and hospitality in a customer-facing role preferable Experience in the safe use and maintenance of a range of tools and machinery, such as ride-on mower. Experience of living on site in a remote location and fulfilling security duties. Working in a team environment.
Jan 09, 2026
Contractor
To ensure the smooth day-to-day running of all operations at the Glenbrittle Campsite, including tent/hook-up pitch sales, check-in, site cleanliness and maintenance, security and retail operations. To open the café, shop and campsite each duty day, ensuring a 24-hr security presence and give our trademark warm Highland Welcome to our campers at check-in. Provide our maps and information about the site to our visitors, surrounding area and detailed up-to-date weather reports for climbers to be displayed daily in the Information Centre. Ensure the campsite shop and café are well-stocked and merchandised attractively, and the outside phone box is operational. Achieve consistently high standards of service in timely preparation of food, drinks and Cuillin Coffee, maintaining and enhancing our brand reputation and increasing our sales on site. To make sure the campsite, toilets/shower block and shop are presented to a high standard; kept clean and litter-free at all times. KNOWLEDGE, SKILLS AND EXPERIENCE: Knowledge: The post holder will be educated to GCSE or equivalent standard, with a good level of practical expertise, literacy and numeracy. Sound knowledge of maintenance of domestic level appliances. Contractors are used for main repairs. Understanding of health and safety issues relating to the post and good practice in a working environment. Skills : High level of self-motivation and scrupulous cash-handling/till operation essential. Current clean driving licence. A people person. Tactful and able to engage and communicate with people from a diverse range of backgrounds. Able to engage with visitors and actively promote retail sales and marketing/cross promotion of other MacLeod Estate visitor attractions. Able to undertake risk assessments for the day-to-day tasks associated with this post. Attention to detail in keeping the whole site clean, litter-free and attractive to the visitors. Calm, patient and diplomatic under pressure. Experience: Experience in a similar role, preferably in a remote location desirable. Experience of retail, catering and hospitality in a customer-facing role preferable Experience in the safe use and maintenance of a range of tools and machinery, such as ride-on mower. Experience of living on site in a remote location and fulfilling security duties. Working in a team environment.
