FINCROFT

Business Analyst Mortgage Origination Platform (Contract) Somerset / Remote 6-Month Contract Compeitive Day Rate (Outside IR35) We are currently supporting a Financial Services organisation in Somerset as they embark on a key transformation programme. They are seeking an experienced Business Analyst to play a pivotal role in the implementation of a new Mortgage Origination Platform , focused on enhancing their intermediary (broker) channel. The Role As a Business Analyst, you will work closely with stakeholders across the business to gather, analyse, and document requirements for the new platform. You will act as the bridge between business teams and technical delivery, ensuring the solution aligns with operational and regulatory needs. Key Responsibilities Elicit, analyse, and document business requirements across the E2E mortgage lifecycle Collaborate with stakeholders to define processes supporting the intermediary channel Support the implementation of a mortgage origination system Produce high-quality documentation including process maps, user stories, and functional specs Facilitate workshops and stakeholder meetings Work closely with technology teams and vendors to ensure successful delivery Key Experience Required Proven experience as a Business Analyst within Financial Services Strong knowledge of mortgage products and origination processes Experience working on mortgage origination platform implementations Experience supporting intermediary/broker channels (highly desirable) Strong stakeholder management and communication skills Ability to work in a fast-paced, delivery-focused environment Apply now, using the links provided! Business Analyst / BA / Mortgage / Mortgages / Implementation / Originations / Systems / Platform / Banking / Bank / Building Society / FS / Financial Services / Broker / Ohphen / OMS / MQube / DPR / Finova / IRESS / MSO / Target / MAST / SBS / Contract / Remote

Head of Operations London - Hybrid Permanent Competitive Salary + Benefits Package An exceptional opportunity has arisen for an experienced operations leader to join a dynamic, FCA/PRA-regulated banking environment at Executive Committee level. This is a pivotal role responsible for shaping and delivering the operational strategy across a broad remit including IT, cybersecurity, payments, customer operations, outsourcing, fraud, and operational resilience. You ll play a key role in driving transformation, enhancing efficiency, and ensuring robust governance while supporting the organisation s growth ambitions. Key Responsibilities: Lead and deliver the overall operations and technology strategy aligned to business objectives Oversee IT infrastructure, digital platforms, cybersecurity, and systems performance Drive operational resilience, business continuity, and disaster recovery frameworks Manage payment operations (Faster Payments, CHAPS, BACS) and ensure accuracy across reconciliations and settlements Lead fraud prevention and transaction monitoring activities Own supplier and outsourcing relationships, ensuring performance and compliance Deliver large-scale transformation and systems integration programmes Ensure full compliance with UK regulatory frameworks (FCA, PRA, GDPR, Consumer Duty) Provide strategic insight and reporting at Executive Committee level Build, lead, and develop high-performing multidisciplinary teams About You: Proven senior leadership experience within a UK bank, building society, or FCA regulated financial institution Strong knowledge of banking operations, payments, KYC/AML, and customer servicing Deep understanding of UK regulatory requirements including operational resilience frameworks Track record of delivering operational transformation and technology change Experienced in managing third-party providers and complex supplier landscapes Confident influencing at Board and regulator level Strategic thinker with a hands-on, delivery-focused approach Why Apply? This is a high-impact leadership role offering the opportunity to shape the operational future of a growing financial institution, drive innovation, and play a key role at executive level. Apply using the links provided for consideration. Head of Operations / Technology / Cyber Security / Payment / Payments / Digital Banking / Digital Transformation / FCA / PRA / Bank / Banking / Building Society / FS / Financial Services / Permanent