Luas
Fleet, Hampshire
Maintenance Team Manager - Fleet - (€68,000) Purpose of the Role The Maintenance Team Manager - Fleet is a managerial position within the Fleet Maintenance Department. He/she is accountable for delivering daily LRV (Light Rail Vehicle) maintenance activities. He/she leads a team of technicians on shift, ensuring optimal workshop performance while adhering to schedules, quality standards, and safety requirements to maintain fleet availability. Key Responsibilities Team Management Organise shifts with available technicians to deliver the plan prepared by the Daily Planner. Monitor team activities, providing clear short-term production objectives to each technician. Adjust workloads according to headcount and resource availability. Participate in depot meetings alongside other Maintenance Team Managers, the Daily Planner, Fleet Coordinator, and Head of Fleet to review KPIs, staffing, training, budgets, and company updates. Lead start-of-shift, mid-shift, and end-of-shift briefs following Depot Manager guidelines. Host regular team meetings (monthly or bi-monthly) to discuss KPIs, training, staffing, and company updates. Deliver clear and comprehensive handovers using company tools. Ensure timely communication of policies, procedures, safety updates, HR regulations, and required documentation. Enforce safety compliance within the workshop (PPE, LOTO, workwear, etc.). Collaborate with the Depot Manager to manage annual leave and absence tracking using HR systems Address absenteeism and performance issues in line with HR protocols. Support other business areas when necessary. Contribute to staff development, including technical and personal growth; oversee annual performance reviews. Audit all paperwork and work orders for quality and completeness. Participate in recruitment and onboarding, including probation period follow-ups. Workshop Layout and Tools Prepare tram allocations across Workshop and Stabling Lanes based on daily activities to optimise efficiency. Liaise with the Control Room for tram movements and resource allocation. Coordinate with Infrastructure for planned and responsive works. Conduct routine shift checks to ensure a safe, organised, and well-equipped workshop. Assist in asset calibration control. Submit purchase requests for tooling, PPE, and workwear within budget and company procedures. Propose and support Lean projects to improve workshop layout and efficiency. Collaborate with the Project Manager overseeing workshop improvement initiatives. Tram Maintenance Monitor and track daily tram maintenance. Ensure routine exams, modifications, reliability upgrades, and overhaul programs are completed in accordance with procedures and deadlines. Organise the Daily Service Sheet using company IT systems, based on kilometres travelled, maintenance schedules, and tram availability. Respond to Control Room queries regarding availability and initial troubleshooting. Keep the Control Room updated to support consistent Luas service delivery. Review and prioritise reported defects (P1 to P4). Determine tram serviceability and authorise returns to service when appropriate. Open and close corrective and preventive work orders with complete documentation. Coordinate external contractors involved in fleet maintenance. Respond to and manage tram-related incidents and accidents. Recommend fleet improvements to the Depot Manager for potential engineering study. Parts and Supplier Management Maintain accurate serial number histories and component records. Collect parts from stores when unavailable or understaffed. Provide cost/repair/subcontracting feedback to aid Depot Manager decision-making. Process parts through the repair loop, completing necessary forms. Oversee supplier visits for on-site tram or part servicing. Maintenance Management and Technical Expertise Drive continuous operational and technical improvements. Provide documentation and guidance to technicians for preventive tasks and troubleshooting. Coordinate with the Fleet Coordinator to obtain required documentation. Follow depot processes and work with the Process Manager to optimise procedures and review the liability matrix. Provide technical leadership and assist with hands-on maintenance when needed. Conduct online interventions to ensure team safety. Analyse KPIs and take action to improve team performance. Conduct audits as required by the O&M contract, internal standards, or safety regulations. Liaise with engineering, safety, procurement, and stores teams as required. Additional Responsibilities Provide remote depot management support when no local manager is available. Maintain strong coordination with operations, particularly Control Room personnel. Note: This list is not exhaustive and may evolve based on operational needs. Working Conditions Hours: 39 hours/week on a rotating shift (days/nights), including weekends. On-Call: One week per month, as scheduled with other Maintenance Team Managers and the Depot Manager. Location: Primary assignment at one of three depots. Occasional travel to the other two depots may be required. Strong leadership and interpersonal skills; able to engage across all levels of the organisation. Proven ability to drive maintenance performance and continuous improvement. Analytical mindset: interpret data and take informed actions to enhance service delivery. Effective communication and relationship-building skills with staff, customers, and stakeholders. Experience & Qualifications Technical or Business qualification required. Minimum 5 years' experience in a technical environment. Supervisory/management experience is highly desirable. Solid understanding of Irish Health & Safety and Environmental legislation. Experience with tram or rolling stock systems is an advantage. Proficient in IT systems, including CMMS and MS Office. Experience working in a shift-based maintenance or manufacturing environment.
Maintenance Team Manager - Fleet - (€68,000) Purpose of the Role The Maintenance Team Manager - Fleet is a managerial position within the Fleet Maintenance Department. He/she is accountable for delivering daily LRV (Light Rail Vehicle) maintenance activities. He/she leads a team of technicians on shift, ensuring optimal workshop performance while adhering to schedules, quality standards, and safety requirements to maintain fleet availability. Key Responsibilities Team Management Organise shifts with available technicians to deliver the plan prepared by the Daily Planner. Monitor team activities, providing clear short-term production objectives to each technician. Adjust workloads according to headcount and resource availability. Participate in depot meetings alongside other Maintenance Team Managers, the Daily Planner, Fleet Coordinator, and Head of Fleet to review KPIs, staffing, training, budgets, and company updates. Lead start-of-shift, mid-shift, and end-of-shift briefs following Depot Manager guidelines. Host regular team meetings (monthly or bi-monthly) to discuss KPIs, training, staffing, and company updates. Deliver clear and comprehensive handovers using company tools. Ensure timely communication of policies, procedures, safety updates, HR regulations, and required documentation. Enforce safety compliance within the workshop (PPE, LOTO, workwear, etc.). Collaborate with the Depot Manager to manage annual leave and absence tracking using HR systems Address absenteeism and performance issues in line with HR protocols. Support other business areas when necessary. Contribute to staff development, including technical and personal growth; oversee annual performance reviews. Audit all paperwork and work orders for quality and completeness. Participate in recruitment and onboarding, including probation period follow-ups. Workshop Layout and Tools Prepare tram allocations across Workshop and Stabling Lanes based on daily activities to optimise efficiency. Liaise with the Control Room for tram movements and resource allocation. Coordinate with Infrastructure for planned and responsive works. Conduct routine shift checks to ensure a safe, organised, and well-equipped workshop. Assist in asset calibration control. Submit purchase requests for tooling, PPE, and workwear within budget and company procedures. Propose and support Lean projects to improve workshop layout and efficiency. Collaborate with the Project Manager overseeing workshop improvement initiatives. Tram Maintenance Monitor and track daily tram maintenance. Ensure routine exams, modifications, reliability upgrades, and overhaul programs are completed in accordance with procedures and deadlines. Organise the Daily Service Sheet using company IT systems, based on kilometres travelled, maintenance schedules, and tram availability. Respond to Control Room queries regarding availability and initial troubleshooting. Keep the Control Room updated to support consistent Luas service delivery. Review and prioritise reported defects (P1 to P4). Determine tram serviceability and authorise returns to service when appropriate. Open and close corrective and preventive work orders with complete documentation. Coordinate external contractors involved in fleet maintenance. Respond to and manage tram-related incidents and accidents. Recommend fleet improvements to the Depot Manager for potential engineering study. Parts and Supplier Management Maintain accurate serial number histories and component records. Collect parts from stores when unavailable or understaffed. Provide cost/repair/subcontracting feedback to aid Depot Manager decision-making. Process parts through the repair loop, completing necessary forms. Oversee supplier visits for on-site tram or part servicing. Maintenance Management and Technical Expertise Drive continuous operational and technical improvements. Provide documentation and guidance to technicians for preventive tasks and troubleshooting. Coordinate with the Fleet Coordinator to obtain required documentation. Follow depot processes and work with the Process Manager to optimise procedures and review the liability matrix. Provide technical leadership and assist with hands-on maintenance when needed. Conduct online interventions to ensure team safety. Analyse KPIs and take action to improve team performance. Conduct audits as required by the O&M contract, internal standards, or safety regulations. Liaise with engineering, safety, procurement, and stores teams as required. Additional Responsibilities Provide remote depot management support when no local manager is available. Maintain strong coordination with operations, particularly Control Room personnel. Note: This list is not exhaustive and may evolve based on operational needs. Working Conditions Hours: 39 hours/week on a rotating shift (days/nights), including weekends. On-Call: One week per month, as scheduled with other Maintenance Team Managers and the Depot Manager. Location: Primary assignment at one of three depots. Occasional travel to the other two depots may be required. Strong leadership and interpersonal skills; able to engage across all levels of the organisation. Proven ability to drive maintenance performance and continuous improvement. Analytical mindset: interpret data and take informed actions to enhance service delivery. Effective communication and relationship-building skills with staff, customers, and stakeholders. Experience & Qualifications Technical or Business qualification required. Minimum 5 years' experience in a technical environment. Supervisory/management experience is highly desirable. Solid understanding of Irish Health & Safety and Environmental legislation. Experience with tram or rolling stock systems is an advantage. Proficient in IT systems, including CMMS and MS Office. Experience working in a shift-based maintenance or manufacturing environment.