Legora AB
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side by side every step of the way. Our AI native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high stakes, high impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? What You'll Be Doing You'll operate at the intersection of law, product, AI, and client strategy, helping our clients transform how they work. Your knowledge of Banking & Finance legal work will drive forward Legora's legal engineering function and relationships with key clients. Become a thought partner to elite legal teams: Understanding their deal patterns, workflows, stress points, and the tiny inefficiencies that become huge over time. Spot and shape high value Banking & Finance use cases across the full lifecycle: drafting, negotiations, term sheet comparisons, CP tracking, diligence, portfolio support, and everything in between. Own client adoption alongside Customer Success: From designing tight pilots to onboarding users to driving full practice wide implementation across global banks and top tier firms. Run best in class demos and training that resonate deeply with Banking & Finance lawyers: Speed, accuracy, risk reduction, and the ability to deliver under pressure. Bring client insight straight into product - influencing how Legora evolves to support lending workflows, market standard templates, and structured financial documentation. Build the playbooks and frameworks that will define how Banking & Finance teams adopt generative AI around the world. Guide clients through the AI shift - separating hype from impact, quantifying the ROI, and mapping how AI reshapes roles, workflows, and expectations. What You Bring 3+ years PQE from a top tier Banking & Finance legal practice, with a real exposure to senior level work, whether in leveraged finance, acquisition finance, real estate finance, corporate lending, structured or asset backed finance. A practical understanding of how deals unfold, where complexity lives, and where the real inefficiencies hide. A genuine curiosity for technology and a desire to explore what generative AI makes possible. The ability to communicate with precision - whether you're talking to a partner, an innovation lead, or an engineer. Comfort with ambiguity, complexity, and fast moving environments. A bias for action: you care about quality, but you don't chase perfection at the expense of progress. You'll Thrive In This Role If You: Are tech curious and product savvy. Not necessarily a coder, but passionate navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity. Communicate clearly and confidently with diverse stakeholders, both lawyers and engineers. Translating across disciplines is second nature to you. Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast moving environment. Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies. Are proactive, self directed, and comfortable juggling multiple client relationships at once. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side by side every step of the way. Our AI native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high stakes, high impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? What You'll Be Doing You'll operate at the intersection of law, product, AI, and client strategy, helping our clients transform how they work. Your knowledge of Banking & Finance legal work will drive forward Legora's legal engineering function and relationships with key clients. Become a thought partner to elite legal teams: Understanding their deal patterns, workflows, stress points, and the tiny inefficiencies that become huge over time. Spot and shape high value Banking & Finance use cases across the full lifecycle: drafting, negotiations, term sheet comparisons, CP tracking, diligence, portfolio support, and everything in between. Own client adoption alongside Customer Success: From designing tight pilots to onboarding users to driving full practice wide implementation across global banks and top tier firms. Run best in class demos and training that resonate deeply with Banking & Finance lawyers: Speed, accuracy, risk reduction, and the ability to deliver under pressure. Bring client insight straight into product - influencing how Legora evolves to support lending workflows, market standard templates, and structured financial documentation. Build the playbooks and frameworks that will define how Banking & Finance teams adopt generative AI around the world. Guide clients through the AI shift - separating hype from impact, quantifying the ROI, and mapping how AI reshapes roles, workflows, and expectations. What You Bring 3+ years PQE from a top tier Banking & Finance legal practice, with a real exposure to senior level work, whether in leveraged finance, acquisition finance, real estate finance, corporate lending, structured or asset backed finance. A practical understanding of how deals unfold, where complexity lives, and where the real inefficiencies hide. A genuine curiosity for technology and a desire to explore what generative AI makes possible. The ability to communicate with precision - whether you're talking to a partner, an innovation lead, or an engineer. Comfort with ambiguity, complexity, and fast moving environments. A bias for action: you care about quality, but you don't chase perfection at the expense of progress. You'll Thrive In This Role If You: Are tech curious and product savvy. Not necessarily a coder, but passionate navigating technical conversations, especially around things like generative AI, technology implementation, innovation and productivity. Communicate clearly and confidently with diverse stakeholders, both lawyers and engineers. Translating across disciplines is second nature to you. Bring structure to ambiguity and energy to complexity; and enjoy being the calm, credible presence in a fast moving environment. Understand how to evaluate and improve existing processes as a direct result of new and emerging technologies. Are proactive, self directed, and comfortable juggling multiple client relationships at once. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
Legora AB
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? About The Role The way legal work gets done is changing - and Customer Success is at the heart of that transformation. We're looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help drive how the world's top law firms adopt, scale, and succeed with Legora. This is a hands on role for someone who knows how to build deep client relationships, deliver real value fast, and act as a trusted advisor throughout the customer journey, while being comfortable leading adoption and growth initiatives. You'll work closely with new and existing clients to ensure they are onboarded smoothly, supported effectively, and continually discovering new ways to unlock value with the next generation of AI and our platform. You will be critical as we continue to create a best in class adoption programme at Legora, ensuring that our clients see ROI through this partnership. What You'll Do You'll be the face of Legora for our clients post sale - guiding them from onboarding through adoption, growth, and renewal. Specifically, you will: Work with a small account book consisting of major law firms and corporates. You will own the global adoption of Legora and will spend a lot of time in our client offices across the world. Own the customer journey for a growing book of highly intellectual clients - leading law firms, in house legal teams and tax advisors across the UK/Ireland and beyond. Lead onboarding and implementation alongside Legal Engineers, ensuring clients are set up for success from day one. Proactively drive product adoption and usage through structured enablement, regular check ins, and tailored success plans. Act as a strategic advisor: understanding client goals, uncovering new use cases, and helping teams realize maximum value. Identify expansion opportunities and lead the adoption initiatives that realise these opportunities. Monitor customer health metrics and take initiative to reduce churn risk and drive retention. Closely collaborate with Product, Engineering, and Marketing to translate client feedback into actionable insights. Help build and refine our Customer Success playbook - we're building this machine together. We are just getting started on this and your input will not only be appreciated but expected. What You Bring You care deeply about customer outcomes - and you know that successful adoption doesn't just happen. You're proactive, strategic, and deeply comfortable working with demanding clients. You take pride in being the reason customers stay, grow, and succeed. You enjoy the challenge of multithreading in order to expand the account. We're looking for: 5+ years of Customer Success, Account Management, or related experience in a high growth B2B SaaS environment or within the Legal Tech space. A track record of driving customer retention, expansion, and satisfaction within the Enterprise space. A hunter mentality. Someone who is comfortable going out and a finding growth opportunities. Experience working with legal, compliance, or other regulated/complex industries and clients - or just ridiculously good at learning as you go. Strong project management and onboarding experience; you keep things moving and your clients confident. Excellent communication skills; written, verbal, and interpersonal. You can manage high-level conversations with legal leaders and roll up your sleeves with hands on teams. High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act. A love of fast paced, early stage environments where you help build the playbook, not just follow it. Comfortable with metrics - driven by data, customer health, and outcomes over process. Someone who enjoys being in the office 5 days a week. A key component of Legora's success has been in person collaboration and we want you to be part of that. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? About The Role The way legal work gets done is changing - and Customer Success is at the heart of that transformation. We're looking for an experienced, thoughtful Customer Success Manager with a demonstrated commercial record to join our growing team in London and help drive how the world's top law firms adopt, scale, and succeed with Legora. This is a hands on role for someone who knows how to build deep client relationships, deliver real value fast, and act as a trusted advisor throughout the customer journey, while being comfortable leading adoption and growth initiatives. You'll work closely with new and existing clients to ensure they are onboarded smoothly, supported effectively, and continually discovering new ways to unlock value with the next generation of AI and our platform. You will be critical as we continue to create a best in class adoption programme at Legora, ensuring that our clients see ROI through this partnership. What You'll Do You'll be the face of Legora for our clients post sale - guiding them from onboarding through adoption, growth, and renewal. Specifically, you will: Work with a small account book consisting of major law firms and corporates. You will own the global adoption of Legora and will spend a lot of time in our client offices across the world. Own the customer journey for a growing book of highly intellectual clients - leading law firms, in house legal teams and tax advisors across the UK/Ireland and beyond. Lead onboarding and implementation alongside Legal Engineers, ensuring clients are set up for success from day one. Proactively drive product adoption and usage through structured enablement, regular check ins, and tailored success plans. Act as a strategic advisor: understanding client goals, uncovering new use cases, and helping teams realize maximum value. Identify expansion opportunities and lead the adoption initiatives that realise these opportunities. Monitor customer health metrics and take initiative to reduce churn risk and drive retention. Closely collaborate with Product, Engineering, and Marketing to translate client feedback into actionable insights. Help build and refine our Customer Success playbook - we're building this machine together. We are just getting started on this and your input will not only be appreciated but expected. What You Bring You care deeply about customer outcomes - and you know that successful adoption doesn't just happen. You're proactive, strategic, and deeply comfortable working with demanding clients. You take pride in being the reason customers stay, grow, and succeed. You enjoy the challenge of multithreading in order to expand the account. We're looking for: 5+ years of Customer Success, Account Management, or related experience in a high growth B2B SaaS environment or within the Legal Tech space. A track record of driving customer retention, expansion, and satisfaction within the Enterprise space. A hunter mentality. Someone who is comfortable going out and a finding growth opportunities. Experience working with legal, compliance, or other regulated/complex industries and clients - or just ridiculously good at learning as you go. Strong project management and onboarding experience; you keep things moving and your clients confident. Excellent communication skills; written, verbal, and interpersonal. You can manage high-level conversations with legal leaders and roll up your sleeves with hands on teams. High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act. A love of fast paced, early stage environments where you help build the playbook, not just follow it. Comfortable with metrics - driven by data, customer health, and outcomes over process. Someone who enjoys being in the office 5 days a week. A key component of Legora's success has been in person collaboration and we want you to be part of that. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.