Geostream Solutions Ltd

About the Role We are looking for an experienced Level 3 Engineer to join our team and take the lead on complex IT projects. In this senior role, you will not just be fixing problems. You will be designing advanced solutions, mentoring junior engineers, and helping businesses run more efficiently through technology. What You'll Be Doing Providing Level 3 technical support for escalated issues across servers, networks, and cloud infrastructure Designing, implementing, and maintaining advanced IT solutions including network architecture, virtualisation, and cloud migrations Leading troubleshooting for critical incidents to minimise downtime Developing automation scripts or tools to streamline system administration Analysing recurring issues and implementing preventive solutions Mentoring and training Level 1 and Level 2 engineers Collaborating with clients to understand their business needs and recommend tailored IT solutions Staying up to date with industry trends and emerging technologies Taking part in an on-call rotation for critical after-hours support What You Must Have At least 5 years' professional experience in IT support Deep knowledge of networking protocols and technologies such as TCP/IP, DNS, DHCP, or VPN Extensive experience with Microsoft Azure and Microsoft 365, with experience using it not just managing it. Full UK driving licence What Will Help You Stand Out Advanced Windows server administration skills Experience with network architecture, firewalls, routing, and SD-WAN Proficiency in scripting languages such as PowerShell, Python, or Bash for automation Strong project management skills and experience leading IT initiatives Industry certifications such as, MCSE, or AWS Solutions Architect Excellent problem-solving and communication skills Why You'll Love Working With Us Here your expertise will be valued, your ideas will be heard, and your career will have space to grow. You will be part of a supportive team that shares knowledge openly and enjoys solving problems together. We offer flexibility to help you balance work with everything else that matters. Apply now Name Email Phone number Optional CV Please upload your CV .doc, .docx or .pdf Select file LinkedIn profile Optional Are you based in the UK and close to Mansfield? Yes No How many years of professional experience do you have in IT support? Do you hold a valid UK driving license? Yes No Why is this position/working for Geostream Solutions appealing to you?