Tailor Made Sales and Lettings

Company Overview Tailor Made Sales and Lettings is a family-run independent estate agency based in Allesley Park. Since 2016, we have been dedicated to delivering exceptional customer service across sales, lettings, property management, and new homes in the Coventry annd Warwickshire area. We have built a strong team over our first 10 years in business with a real emphasis on 'TEAM'. We hugely support a work / life balance with sensible start and finish times, excellent holiday scheme, private medical after a period of service and lots of other perks. Office Hours - Monday - Friday 8:45am - 5pm, alternate Saturday mornings 9am - 1pm (time in-lieu the following week). Open to a company car scheme Summary We are seeking a Property Manager to join our fast paced Residential Lettings team, supporting the experienced Lettings Manager in the day to day running of a varying property portfolio across Coventry & Warwickshire. This role is vital in ensuring the smooth operation of our property management services and maintaining our reputation for outstanding customer care. Based in our Allesley office, you will play a key part in supporting our clients, tenants & supporting the team in growing the portfolio. Responsibilities Manage a portfolio of rental properties, alongside the Lettings Manager, ensuring all aspects of property maintenance and tenant relations are handled efficiently. Coordinate property inspections, repairs, and maintenance activities. Liaise with landlords and tenants to address inquiries and resolve issues promptly. Maintain accurate records of tenancy agreements, rent payments, and property documentation. Support marketing efforts for available properties and assist with arranging new tenancies Ensure compliance with relevant housing laws and regulations. Regular courses are provided. Collaborate with team members to deliver exceptional service aligned with company values. Qualifications & Skillsets Proven administrative experience within Estate Agency or property management sector. Excellent communication skills, both verbal and written. A good knowledge of an Estate Agency lead CRM System. Vebra Alto is preferred. Strong organisational skills with attention to detail and out of the box thinking. Ability to work independently and as part of a team. Knowledge of local housing laws and regulations is preferred. Customer-focused attitude with proactive problem-solving skills. A willingness to learn and develop your skills within the industry. If you are looking for a fun place to work, within a fast growing family run business with a great reputation in both Residential Sales and Lettings, then we would love to hear from you at Tailor Made Sales and Lettings. You spend a lot of time in the workplace and we believe in making it enjoyable experience, balancing work and home life and delivering high levels of customer service. We are looking for individuals that want a career, not just a job!