Stamford, Peterborough & Rutland

Are you a caring person, focused on helping others? We are proud to be rated Outstanding' by the Care Quality Commission and would love to talk to you about joining our award winning team. Our mission is to help people stay independently at home, for as long as possible and we looking for like minded individuals who share our values. What we do for you: £13.30 per hour (£14.00 at weekends) for care time as well as travel time We pay a generous fuel allowance of 40p per mile Paid Holiday Alternate weekends off Company pension Fully paid training Free DBS and uniform Continued career progression High street discount card Award winning, supportive management team Don't worry if you don't have experience; we will give you all the support and training you need, every step of the way. Do you share our values? Proud to care - We are resilient, reliable and enthusiastic. We are a family - Care is about relationships. We are on your side - We care for you too! Care is fun and rewarding! Every day and every client is different. You will support your clients with a range of activities including personal care, medication, hydration, nutrition, companionship, health and well-being. We are passionate about recognising and developing people, providing many opportunities to progress and build your career. Main Responsibilities To share with other staff in meeting the personal care needs of our clients in a way that respects their dignity and promotes independence. The nature of care we expect you to provide is similar to that which would reasonably be given by members of the client's own family and will not involve tasks that a trained nurse would normally provide. To assist our clients who need help with getting in and out of bed, dressing, undressing, washing, bathing and using the toilet. To help clients with mobility problems and other physical disabilities including incontinence to use and look after aids and personal equipment. To care for clients who are temporarily sick and may need assistance with minor dressings, bed nursing, help with feeding, toileting etc. To help care for clients who are dying. To help promote mental and physical well being of our clients through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreations. To undertake light household tasks for example making and changing beds, tiding rooms, light cleaning such as dusting and vacuuming and emptying commodes. To assist with washing clothes and ironing if requested. To prepare and serve meals; assist clients with eating and drinking; wash up, tidy and clean the kitchen and dining area. . Sounds good? Then apply today! If you want to know more about us: Give us a call on Visit our website - See our client reviews on 'homecare.co.uk' - Radfield Home Care Stamford, Peterborough & Rutland Please note: We are not able to consider candidates requiring sponsorship or working part time for a sponsoring company. You must be able to drive and have access to your own car to support our clients living in the community TTSPR

JOB TITLE: Care Services Coordinator REPORTING TO: Registered Manager SALARY: £28,000 - £32,000 p/a depending on experience HOURS: 37.5 hours p/w + On Call REQUIREMENTS: Enhanced DBS disclosure / DBS adult first clearance FRANCHISE OFFICE: Stamford, Peterborough & Rutland COMPANY BACKGROUND We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. JOB PURPOSE Working as part of a small professional team delivering a high-quality domiciliary care service, you will report to the Registered Care Manager to support the growth of the business by onboarding new clients, assist with reviewing changes to clients' needs as part of the daily operations and that the highest standard of care is maintained. The role is varied and rewarding and would suit someone who wishes to develop their career into the area of care management and administration RESPONSIBILITIES Primary Responsibilities Responsibility for the onboarding of new clients Dealing with all incoming client enquiries via telephone and email with a high level of customer service Arranging assessments with potential new clients and their family members in a timely manner to discuss and agree their care needs Arrange for introduction of staff to new clients to ensure to familiarise them Use digital care planning software to write and develop all new care plans and risk assessments for new clients following an initial assessment Communicating with new clients throughout their onboarding process to ensure they are happy with visit times, contracts, care plans and any other information required Manage client capacity to understand and allocate appropriate visit times for new clients in an efficient manner Liaising with the scheduling and finance teams about new client start dates and all other relevant information Be the main point of contact for all new clients for their first six weeks of support Responsibility for attaining client reviews on internal and external platforms Responsible for reviewing any ongoing changes to client care plans and risk assessments. Liaise with clients, families & professionals to manage care needs &; staff deployment. Provide the highest standards of care & continuity of care to clients at all times. Provide the highest standards of support to the care team at all times. Support the compliance team to ensure that client &; staff files are up-to-date &; comply with requirements Be a part of the on call rota to support the team Additional Responsibilities Support the scheduling team to develop efficient rotas Training new starters as suitably agreed with the registered manager Office administrative tasks & updating office recording systems. Take recruitment enquiries, maintain enquiry records As requested, conduct staff supervision appraisal meetings & manage issues. As requested, recruit, support & train carers to enable them to undertake their role safely effectively At all times, work to the company's core values, policies and standards at all times. To be available to work when requested by the care manager to cover care calls Work with the care team to ensure the best outcomes for clients at all times. To provide cover during any absence of the care manager and other office staff. Understand and implement the requirements of the company's adult protection policies, including the suspension of staff from duties. Understand and implement the company's emergency situation procedures. Requirements Strong communication skills with a focus on empathy and understanding. A qualification of at least a level 3 in Health and Social care (or in the process of completing a Level 3 qualification) Ability to analyse client needs and develop appropriate service plans. Ability to write care plans and complete risk assessments. Prior experience in a customer service or coordination role preferred. If you are passionate about making a difference in people's lives and want to be part of a supportive team that values personal connections, apply now to join Radfield Home Care as our next Care Services Coordinator! Job Types: Full-time, Permanent Benefits: Company pension Work Location: In person TTSPR

Are you a caring person, focused on helping others? We are proud to be rated Outstanding' by the Care Quality Commission and would love to talk to you about joining our award winning team. Our mission is to help people stay independently at home, for as long as possible and we looking for like minded individuals who share our values. What we do for you: £13.30 per hour (£14.00 at weekends) for care time as well as travel time We pay a generous fuel allowance of 40p per mile Paid Holiday Alternate weekends off Company pension Fully paid training Free DBS and uniform Continued career progression High street discount card Award winning, supportive management team Don't worry if you don't have experience; we will give you all the support and training you need, every step of the way. Do you share our values? Proud to care - We are resilient, reliable and enthusiastic. We are a family - Care is about relationships. We are on your side - We care for you too! Care is fun and rewarding! Every day and every client is different. You will support your clients with a range of activities including personal care, medication, hydration, nutrition, companionship, health and well-being. We are passionate about recognising and developing people, providing many opportunities to progress and build your career. Main Responsibilities To share with other staff in meeting the personal care needs of our clients in a way that respects their dignity and promotes independence. The nature of care we expect you to provide is similar to that which would reasonably be given by members of the client's own family and will not involve tasks that a trained nurse would normally provide. To assist our clients who need help with getting in and out of bed, dressing, undressing, washing, bathing and using the toilet. To help clients with mobility problems and other physical disabilities including incontinence to use and look after aids and personal equipment. To care for clients who are temporarily sick and may need assistance with minor dressings, bed nursing, help with feeding, toileting etc. To help care for clients who are dying. To help promote mental and physical well being of our clients through talking to them, taking them out, sharing with them in activities such as reading, writing, hobbies and recreations. To undertake light household tasks for example making and changing beds, tiding rooms, light cleaning such as dusting and vacuuming and emptying commodes. To assist with washing clothes and ironing if requested. To prepare and serve meals; assist clients with eating and drinking; wash up, tidy and clean the kitchen and dining area. . Sounds good? Then apply today! If you want to know more about us: Give us a call on Visit our website - See our client reviews on 'homecare.co.uk' - Radfield Home Care Stamford, Peterborough & Rutland Please note: We are not able to consider candidates requiring sponsorship or working part time for a sponsoring company. You must be able to drive and have access to your own car to support our clients living in the community TTSPR

JOB TITLE: Care Services Coordinator REPORTING TO: Registered Manager SALARY: £28,000 - £32,000 p/a depending on experience HOURS: 37.5 hours p/w + On Call REQUIREMENTS: Enhanced DBS disclosure / DBS adult first clearance FRANCHISE OFFICE: Stamford, Peterborough & Rutland COMPANY BACKGROUND We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. JOB PURPOSE Working as part of a small professional team delivering a high-quality domiciliary care service, you will report to the Registered Care Manager to support the growth of the business by onboarding new clients, assist with reviewing changes to clients' needs as part of the daily operations and that the highest standard of care is maintained. The role is varied and rewarding and would suit someone who wishes to develop their career into the area of care management and administration RESPONSIBILITIES Primary Responsibilities Responsibility for the onboarding of new clients Dealing with all incoming client enquiries via telephone and email with a high level of customer service Arranging assessments with potential new clients and their family members in a timely manner to discuss and agree their care needs Arrange for introduction of staff to new clients to ensure to familiarise them Use digital care planning software to write and develop all new care plans and risk assessments for new clients following an initial assessment Communicating with new clients throughout their onboarding process to ensure they are happy with visit times, contracts, care plans and any other information required Manage client capacity to understand and allocate appropriate visit times for new clients in an efficient manner Liaising with the scheduling and finance teams about new client start dates and all other relevant information Be the main point of contact for all new clients for their first six weeks of support Responsibility for attaining client reviews on internal and external platforms Responsible for reviewing any ongoing changes to client care plans and risk assessments. Liaise with clients, families & professionals to manage care needs &; staff deployment. Provide the highest standards of care & continuity of care to clients at all times. Provide the highest standards of support to the care team at all times. Support the compliance team to ensure that client &; staff files are up-to-date &; comply with requirements Be a part of the on call rota to support the team Additional Responsibilities Support the scheduling team to develop efficient rotas Training new starters as suitably agreed with the registered manager Office administrative tasks & updating office recording systems. Take recruitment enquiries, maintain enquiry records As requested, conduct staff supervision appraisal meetings & manage issues. As requested, recruit, support & train carers to enable them to undertake their role safely effectively At all times, work to the company's core values, policies and standards at all times. To be available to work when requested by the care manager to cover care calls Work with the care team to ensure the best outcomes for clients at all times. To provide cover during any absence of the care manager and other office staff. Understand and implement the requirements of the company's adult protection policies, including the suspension of staff from duties. Understand and implement the company's emergency situation procedures. Requirements Strong communication skills with a focus on empathy and understanding. A qualification of at least a level 3 in Health and Social care (or in the process of completing a Level 3 qualification) Ability to analyse client needs and develop appropriate service plans. Ability to write care plans and complete risk assessments. Prior experience in a customer service or coordination role preferred. If you are passionate about making a difference in people's lives and want to be part of a supportive team that values personal connections, apply now to join Radfield Home Care as our next Care Services Coordinator! Job Types: Full-time, Permanent Benefits: Company pension Work Location: In person TTSPR